Excelsior Palace Hotel - Rapallo  5 stars

Via San Michele Di Pagnana 8, Rapallo, Italy, 16035  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This wonderful hotel is only a few minutes away from Portofino by car. It's overlooking the bay of Rapallo and gives guests a good location from which to explore the Italian Riviera. The Beach Club is praised for its amazing setting, and the friendly, dedicated staff bends over backwards for guests. The rooms are lavish and the breakfast is worth what the room itself costs, according to some.

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming Pool

Indoor swimming pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Cycling

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Steam room

Steam bath

Jacuzzi

Overview

Having central location, the five-star Excelsior Palace Hotel features major attractions, such as the Bay of Rapallo, Rapallo’s Castello di Punta Pagana, Castle-on-the-Sea and Porta delle Saline.

The hotel features elegant grandeur and world class facilities, offering Portofino coast line views.

All 130 spacious and luxurious apartments, including guest rooms and suites, offer Wi-Fi internet access and heating with the delightful sea views.

The hotel has two restaurants Lord Byron Restaurant, Eden Roc Restaurant, and two bars Yachting Bar and Sporting Bar, serving Italian and international cuisine.

The hotel comes with a business center, multiple large conference rooms and multiple small meeting rooms, equipped with audio-visual equipment and offering business services for the business visitors.

The hotel has Beauty & Wellness Club, which is full-service spa, with five massage rooms. Among the options there is massage, manicure and pedicure, Alpine hay baths, hair removal and tanning.

Number of rooms   131.

City Center Rapallo - 3300 ft
Airports Cristoforo Colombo (GOA) - 19.4 mi, Giuseppe Verdi (PMF) - 62.2 mi
Train Stations Bogliasco - 8.5 mi
Bus stop - 3000 ft
Restaurants Luca - 300 ft, Lord Byron (cuisine: Mediterranean) - 300 ft
Beaches San Michele di Pagana - 1800 ft, Clan Beach - 2300 ft

Rooms

Rooms of the hotel include 112 double rooms, 18 suites, 13 junior suites and the Presidential suite.

Classic rooms are attractive and comfortable with the sea view.

Superior rooms come with Tigullio’s Gulf view and some of them have a balcony.

Deluxe rooms feature balconies and offer the sea views.

Exclusive rooms offer sea view of Rapallo and Portofino.

Junior suites have spacious windows.

Classic suites have terraces or furnished balconies.

Presidential suite, being located on the seventh and top floor, feature superb sea view, elegant living room and terrace.

All children under one year old are staying in the hotel free, while older children and adults are staying for additional charge of EUR90 per night per person for extra beds.

Maximum two extra beds are available in the room.

Dining options

A buffet breakfast is available for the guests of the hotel to start their day for free.

Lord Byron Restaurant is an Italy restaurant with a terrace, serving buffet breakfast of regional and low-calorie delicacies.

Eden Roc Restaurant is a seaside restaurant, which offers views of sunset, twinkling stars, charming glimpses of Portofino, serving seafood dishes for buffet lunch.

Yachting Bar serves cocktails and after-dinner drinks.

Sporting Bar offers a variety of appetizing or low-calorie snacks during the day.

The hotel Excelsior Palace provides visitors with a free buffet breakfast. 

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Facilities

General
  • Free Wi-Fi in public areas
  • Paid parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • Pets allowed (limited amount or weight)
  • Female traveler room/Floor
  • Lobby
  • Private beach
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Wheelchair access
Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms for additional charge

Wireless internet is available in the hotel rooms for free.

Guest Parking

Paid private parking is possible on site.

Activities
  • Cycling
Services
  • Paid airport shuttle
  • Room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Laundry
  • Wedding services
  • Medical facilities service
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service
Dining facilities
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby
Meeting facilities
  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Fax/Photocopying
Children's facilities
  • Cribs available
  • Babysitting/Child services
  • Children's play area
Leisure facilities
  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Casino
  • Tennis court
  • Golf course
  • Fitness center
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam room
  • Solarium
  • Jacuzzi
  • Sauna
  • Shiatsu massage
  • Sun terrace
Room view
  • Sea view
  • Bay view
Room facilities
  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
Bathroom
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone
Media
  • Paid movies/Video
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-In

from  12 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of EUR 90 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 2. 
  • There are no extra beds provided in a room. 
Pets

Pets are allowed on request.

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Rooms of the hotel include 112 double rooms, 18 suites, 13 junior suites and the Presidential suite.

Classic rooms are attractive and comfortable with the sea view.

Superior rooms come with Tigullio’s Gulf view and some of them have a balcony.

Deluxe rooms feature balconies and offer the sea views.

Exclusive rooms offer sea view of Rapallo and Portofino.

Junior suites have spacious windows.

Classic suites have terraces or furnished balconies.

Presidential suite, being located on the seventh and top floor, feature superb sea view, elegant living room and terrace.

All children under one year old are staying in the hotel free, while older children and adults are staying for additional charge of EUR90 per night per person for extra beds.

Maximum two extra beds are available in the room.

Club Beachfront Suite
Check Prices
Excelsior Palace Club Beachfront Suite
Excelsior Palace Club Beachfront Suite
Excelsior Palace Club Beachfront Suite
Excelsior Palace Club Beachfront Suite
Bed type: Double Bed
Size: 540 sq. feet
View: Sea view
Room facilities
    Club Beachfront Junior Suite
    Check Prices
    Bed type: Double Bed

    Junior Suite - Free Beach access(Jun-Sep) & Health club

    Room facilities
      Twin Room
      Check Prices
      Excelsior Palace Twin Room
      Excelsior Palace Twin Room
      Excelsior Palace Twin Room
      Excelsior Palace Twin Room
      Bed type: 2 Single beds or Double Bed or King Size bed
      Size: 540 sq. feet
      View: Sea view, Bay view

      Double or Twin STANDARD

      Room facilities
        Classic Beachfront Double Room
        Check Prices
        Excelsior Palace Classic Beachfront Double Room
        Excelsior Palace Classic Beachfront Double Room
        Excelsior Palace Classic Beachfront Double Room
        Excelsior Palace Classic Beachfront Double Room
        Bed type: Queen Size bed or 1 Double and 1 Single bed or Double Bed
        Size: 305 sq. feet
        View: Sea view

        Classic Room - Free Beach access(Jun-Sep) & Health club

        Room facilities
          Exclusive Triple Room
          Check Prices
          Bed type: Triple
          View: Sea view
          Room facilities
            One-Bedroom Suite
            Check Prices
            Excelsior Palace One-Bedroom Suite Suite
            Excelsior Palace One-Bedroom Suite Suite
            Excelsior Palace One-Bedroom Suite
            Excelsior Palace One-Bedroom Suite
            Bed type: King Size bed or Twin beds or Double Bed
            Size: 540 sq. feet
            View: Sea view

            Classic Suite Flex

            Room facilities
              Quadruple Room
              Check Prices
              Bed type: Quad
              Tradition Junior Suite
              Check Prices
              Excelsior Palace Tradition Junior Suite
              Excelsior Palace Tradition Junior Suite
              Excelsior Palace Tradition Junior Suite
              Excelsior Palace Tradition Junior Suite
              Bed type: Double Bed or Twin beds or 1 Single bed
              Size: 540 sq. feet
              View: Sea view

              Junior Suite Flex

              Room facilities
                Club Superior Beachfront Double Room
                Check Prices
                Bed type: Double Bed

                Superior Room - Free Beach access(Jun-Sep) & Health club

                Superior Double Room
                Check Prices
                Excelsior Palace Superior Double Room
                Excelsior Palace Superior Double Room
                Excelsior Palace Superior Double Room
                Excelsior Palace Superior Double Room
                Bed type: Double Bed or Twin beds or 2 Single beds
                Size: 240 sq. feet
                View: Sea view
                Room facilities
                  Superior Beachfront Double Room
                  Check Prices
                  Excelsior Palace Superior Beachfront Double Room
                  Excelsior Palace Superior Beachfront Double Room
                  Excelsior Palace Superior Beachfront Double Room
                  Excelsior Palace Superior Beachfront Double Room
                  Bed type: King Size bed
                  Room facilities
                    Superior Triple Room
                    Check Prices
                    Bed type: Triple
                    Room facilities
                      Private Suite
                      Check Prices
                      Excelsior Palace Private  Suite Suite
                      Excelsior Palace Private  Suite Suite
                      Excelsior Palace Private  Suite Terrace
                      Room facilities
                        Executive Double Room
                        Check Prices
                        Bed type: Double Bed or 2 Single beds or 1 Single bed
                        View: Sea view

                        Executive Flex

                        Room facilities
                          Executive Triple Room
                          Check Prices
                          Bed type: Triple
                          View: Sea view
                          Room facilities
                            Presidential Three-Bedroom Suite
                            Check Prices
                            Excelsior Palace Presidential Three-Bedroom Suite Terrace
                            Size: 1615 sq. feet
                            Room facilities

                              Excelsior Palace LocationWhat's nearby

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                              • Hotels nearby
                              • Airports
                              • Underground stations
                              • Train stations
                              • Parks
                              • Tourist attractions
                              • Museums
                              • Convention centers
                              • Stadiums
                              • Food and meals
                              • General

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                              Click the hotel to go to the main hotel page.

                              What's nearby

                              Tourist attractions
                              • Comune Di Uscio Iat Uff. Informaz. E Acc. Turistica Centro Editoriale
                                5.8 mi
                              Popular areas
                              • City Center
                                3000 ft

                              Local Attractions

                              • Area Marina Protetta Portofino
                                1.0 mi
                                16038 PortofinoItaly
                              • Ponte di Annibale
                                1.2 mi
                                RapalloItaly
                              • Villa Durazzo
                                1.2 mi
                                P.le San Giacomo, 3, Santa Margherita Ligure
                              • Bau Bau Beach
                                1.3 mi
                                via Milite Ignoto, Santa Margherita Ligure
                              • Spiaggia Regina Elena
                                1.4 mi
                                Lungomare Milite Ignoto 44, Santa Margherita Ligure

                              Near the hotel

                              • San Michele di Pagana
                                1800 ft
                                Via San Michele di Pagana, Rapallo
                              • Basilica dei Santi Gervasio e Protasio
                                2100 ft
                                Piazza Cavour 23, Rapallo
                              • Incendio del Castello con la Processione Religiosa dei Crocifissi
                                2100 ft
                                Lungomare, Castello di Rapallo, Rapallo
                              • Clan Beach
                                2300 ft
                                Via Avenaggi, 8, Rapallo

                              Restaurants Nearby

                              • Luca

                                67% likes this, based on 91 reviews

                                300 ft
                                Via Langano 32

                                Phone: 0185.60323

                              • Lord Byron

                                82% likes this, based on 48 reviews
                                Cuisine: Mediterranean
                                Price Range: USD 76 - USD 138

                                300 ft
                                Via San Michele di Rapallo 8

                                Phone: 0039-0185-230666

                              • Eden Roc - Ristorante del Excelsior Palace Hotel

                                84% likes this, based on 30 reviews
                                Cuisine: Mediterranean
                                Price Range: USD 68 - USD 123

                                1000 ft
                                San Michele di Pagana 8

                                Phone: 0039-0185-230666

                              • Ristorante Pizzeria Bella Napoli

                                74% likes this, based on 158 reviews
                                Cuisine: Italian
                                Price Range: USD 13 - USD 70

                                1200 ft
                                Corso Colombo, 26

                                Phone: 018556683

                              • K2 Rocco e i suoi fratelli

                                84% likes this, based on 466 reviews
                                Cuisine: Italian
                                Price Range: USD 22 - USD 54

                                1900 ft
                                Via vico Saline 5

                                Phone: +39 (0) 185694050

                              Getting there.

                              Cristoforo Colombo international airport is in 32.1km from the hotel, what is 40 minutes away by taxi.

                              Excelsior Palace Reviews

                              Guest reviews are submitted by our customers after their stay at Excelsior Palace

                              Individual guest reviews

                              • Older travelers

                                The staff was great very friendly and helpful. The breakfast was included and wonderful. Gorgeous views if you are on the sea side of the hotel, nice balcony and comfortable room. We had a lovely dinner at the hotel one night and the wait staff was very good. We used the hotel as a starting point to visit the Cinque Terre. It was easy to get there from the hotel by train. We took a city bus and went to Portofino and Santa Margharita Ligure.

                                No free wifi in the hotel. It's a little out of downtown Rapallo and there is no courtesy car. The cab ride from the train station to the hotel was outrageous.

                                • Average rating
                                  8.8
                              • Older travelers

                                Service-Friedliness

                                Internet service was poor with frequent interruptions

                                • Average rating
                                  10.0
                              • Older travelers

                                The view from the window overlooking the sea. Choice of restaurants including one right next to the sea. Access to private swimming area in the sea. Parking available.

                                Very expensive. Staff rather abrupt. Breakfast more 3* than 5*. Only one very small bottle of water in the room. Wi-fi cost extra.

                                • Average rating
                                  7.0
                              • Older travelers

                                Nothing -overpriced

                                Staff were arrogant. Hard to reach without a car, overpriced for what is was, dated decor.

                                • Average rating
                                  4.2
                              • Couple

                                Great location. and great outside sitting area.

                                Staff was not helpful. The room has old furniture. When making a booking, make sure you request a good view. I requested a sea and a high floor,, instead, I got a low floor and viewing a nearby house and a/c facilities. Don't book the classic room fi you are looking for a decent room and a nice view

                                • Average rating
                                  4.6
                              • Couple

                                view

                                way to expensive for the cheap looking room, poorly designed room

                                • Average rating
                                  5.8
                              • Family with children

                                The location within rapallo was good, but we mainly wanted to see portofino, so we took a boat to portofino. Generally it was a good hotel, the food was generally good. The pool is really nice too, although a bit too small. We had booked 2 rooms. One room had a complimentary bottle of lemon liquor waiting for us, and the other did not. However, when we told them, they gave the other room one bottle as well.

                                The rooms were a bit run down. The breakfast was not a good 5 star hotel breakfast. When my 70 yr old father asked for a glass of water at breakfast to take his medicine, he was told to get it himself from the buffet and he was fuming! That is not a good service for a 5 star hotel! Overall EUR 420 was too much for a room in this hotel.

                                • Average rating
                                  5.4
                              • Group of friends

                                The premises and the rooms are excellent. We had booked a deluxe double with a sea view and it was a spacious room, well decorated with the most fantastic bed ever and, of course, a to-die-for view!! The swimming pool area is also fantastic with a small but adequate eternity pool overlooking a breathtaking scenery.

                                Nothing of great importance, really. The service was a little slow sometimes. The biggest minus for that sort of room rate was the breakfast buffet. Really basic, no salmon for example and generally not enough choices. We were very disappointed when we ordered fried eggs sunny side, up to find out, once they brought them (20mins later), that we were being charged extra for themI This is something that has never happened to us before in a 5 star hotel of that sort of caliber.

                                • Average rating
                                  7.8
                              • Older travelers

                                excellent access to Portofino aand beaches.

                                • Average rating
                                  10.0
                              • Group of friends

                                The location is amazing, in particular the infinity pool and having breakfast on the terrace facing the Tigullio gulf. We found a complimentary bottle of champagne with strawberries at arrival, which we really appreciated as we were celebrating a special occasion.

                                Minor details, like we did not have a kettle in the room and the fact that newspapers or internet connection were not free of charge. Also, we booked a superior double room but the room was not very spacious.

                                • Average rating
                                  8.2
                              • Older travelers

                                Everything was perfect, from the location, services, SPA, room size.

                                • Average rating
                                  10.0
                              • Older travelers

                                Location and staff

                                No extra facilities such as kettle in room

                                • Average rating
                                  8.8
                              • Older travelers

                                Location and lovely view from hotel room window. We were there a very short time so did not get to use all the hotel facilities.

                                We were very disappointed with the meal we had in the Lord Byron restaurant - not value for money. The courses were very expensive but the food we had was very mediocre. Breakfast was good however.

                                • Average rating
                                  8.8
                              • Couple

                                Excellent location, beautiful setting, very nice room.

                                • Average rating
                                  9.6
                              • Single

                                Position and location. The beds were comfortable and the room was really clean. Nice pool outside.

                                I payed 80 Euro extra to get a small extra bed for my baby.

                                • Average rating
                                  9.6
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                              Why book with us?

                              Low prices
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                              Free cancellations
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                              Hotel Awards

                              ItalianHOTEL AWARDSRecommendedRapalloExcelsior Palace

                              According to guest reviews, the hotel has been rated asBest Spa Hotels in Italy

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