Excelsior Palace  5 stars

Via San Michele Di Pagnana 8, Rapallo, Italy, 16035  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This wonderful hotel is only a few minutes away from Portofino by car. It's overlooking the bay of Rapallo and gives guests a good location from which to explore the Italian Riviera. The Beach Club is praised for its amazing setting, and the friendly, dedicated staff bends over backwards for guests. The rooms are lavish and the breakfast is worth what the room itself costs, according to some.

Overview

Having central location, the five-star Excelsior Palace Hotel features major attractions, such as the Bay of Rapallo, Rapallo’s Castello di Punta Pagana, Castle-on-the-Sea and Porta delle Saline.

The hotel features elegant grandeur and world class facilities, offering Portofino coast line views.

All 130 spacious and luxurious apartments, including guest rooms and suites, offer Wi-Fi internet access and heating with the delightful sea views.

The hotel has two restaurants Lord Byron Restaurant, Eden Roc Restaurant, and two bars Yachting Bar and Sporting Bar, serving Italian and international cuisine.

The hotel comes with a business center, multiple large conference rooms and multiple small meeting rooms, equipped with audio-visual equipment and offering business services for the business visitors.

The hotel has Beauty & Wellness Club, which is full-service spa, with five massage rooms. Among the options there is massage, manicure and pedicure, Alpine hay baths, hair removal and tanning.

Number of rooms   131.

City Center Rapallo - 3300 ft
Airports Cristoforo Colombo (GOA) - 19.4 mi, Giuseppe Verdi (PMF) - 62.2 mi
Train Stations Bogliasco - 8.5 mi
Bus stop - 3000 ft
Restaurants Luca - 200 ft, Lord Byron (Cuisine: Mediterranean) - 400 ft
Beaches San Michele di Pagana - 1900 ft, Clan Beach - 2200 ft

Rooms

Rooms of the hotel include 112 double rooms, 18 suites, 13 junior suites and the Presidential suite.

Classic rooms are attractive and comfortable with the sea view.

Superior rooms come with Tigullio’s Gulf view and some of them have a balcony.

Deluxe rooms feature balconies and offer the sea views.

Exclusive rooms offer sea view of Rapallo and Portofino.

Junior suites have spacious windows.

Classic suites have terraces or furnished balconies.

Presidential suite, being located on the seventh and top floor, feature superb sea view, elegant living room and terrace.

All children under one year old are staying in the hotel free, while older children and adults are staying for additional charge of EUR90 per night per person for extra beds.

Maximum two extra beds are available in the room.

Dining options

A buffet breakfast is available for the guests of the hotel to start their day for free.

Lord Byron Restaurant is an Italy restaurant with a terrace, serving buffet breakfast of regional and low-calorie delicacies.

Eden Roc Restaurant is a seaside restaurant, which offers views of sunset, twinkling stars, charming glimpses of Portofino, serving seafood dishes for buffet lunch.

Yachting Bar serves cocktails and after-dinner drinks.

Sporting Bar offers a variety of appetizing or low-calorie snacks during the day.

The hotel Excelsior Palace provides visitors with a free buffet breakfast. 

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Facilities

General
  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Pets allowed
  • Elevator
  • Multilingual staff
  • Concierge desk
  • Doctor on call
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Tour desk
Internet

Wireless internet is available in public areas and is free of charge.

Wireless internet is available in the hotel rooms for additional charge

Wireless internet is available in the hotel rooms and is free of charge.

Guest Parking

Paid Private parking is possible on site.

Activities
  • Spa & wellness center
  • Cycling
Services
  • Bell staff/porter
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Breakfast buffet
  • Continental breakfast
  • Bar/Lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Outdoor pool
  • Indoor swimming pool
  • Casino
  • Sauna
  • Steam room
  • Fitness center
  • Golf
  • Exercise gym
  • Jacuzzi
  • Solarium
  • Bicycle rentals
  • Sun terrace
  • Steam bath
  • Hot tub
  • Shiatsu massage
  • Hammam
Room view
  • Sea view
  • City view
  • Bay view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • Work desk
  • Mini bar
  • Balcony
  • Connecting rooms
  • Terrace
  • Adjoining rooms
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
  • Bathrobe
  • Bidet
  • Bathroom telephone
  • Slippers
Media
  • Cable TV
  • Satellite TV
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • DVD player
  • CD player
  • Direct dial telephone

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of EUR 90 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 2. 
  • There are no extra beds provided in a room. 
Pets

Pets are allowed on request.

Travelers’ questions & answers

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Rooms of the hotel include 112 double rooms, 18 suites, 13 junior suites and the Presidential suite.

Classic rooms are attractive and comfortable with the sea view.

Superior rooms come with Tigullio’s Gulf view and some of them have a balcony.

Deluxe rooms feature balconies and offer the sea views.

Exclusive rooms offer sea view of Rapallo and Portofino.

Junior suites have spacious windows.

Classic suites have terraces or furnished balconies.

Presidential suite, being located on the seventh and top floor, feature superb sea view, elegant living room and terrace.

All children under one year old are staying in the hotel free, while older children and adults are staying for additional charge of EUR90 per night per person for extra beds.

Maximum two extra beds are available in the room.

Club Beachfront Suite
Check Prices
Excelsior Palace Club Beachfront Suite
Excelsior Palace Club Beachfront Suite
Excelsior Palace Club Beachfront Suite
Excelsior Palace Club Beachfront Suite
Bed type: Double Bed
View: Sea view
Room facilities
    Twin Room
    Check Prices
    Excelsior Palace Twin Room
    Excelsior Palace Twin Room
    Excelsior Palace Twin Room
    Excelsior Palace Twin Room
    Excelsior Palace Twin Room
    Bed type: Two Single Beds or Double Bed or Queen Size Bed
    View: Sea view, City view
    Room facilities
      Classic Beachfront Double Room
      Check Prices
      Bed type: Queen Size Bed
      Exclusive Triple Room
      Check Prices
      Bed type: Triple
      View: Sea view
      Room facilities
        One-Bedroom Suite
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        Excelsior Palace One-Bedroom Suite Suite
        Room facilities
          Tradition Junior Suite
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          Excelsior Palace Tradition Junior Suite
          Excelsior Palace Tradition Junior Suite
          Excelsior Palace Tradition Junior Suite
          Excelsior Palace Tradition Junior Suite
          Excelsior Palace Tradition Junior Suite
          Bed type: Double Bed or Two Single Beds or King Size Bed
          Size: 540 sq. feet
          View: Sea view
          Room facilities
            Junior Triple Room
            Check Prices
            Excelsior Palace Junior Triple Room
            Excelsior Palace Junior Triple Room
            Excelsior Palace Junior Triple Room
            Excelsior Palace Junior Triple Room
            Bed type: Triple
            View: Sea view
            Family Beachfront Suite
            Check Prices
            Bed type: Double Bed
            Room facilities
              Superior Twin Room
              Check Prices
              Excelsior Palace Superior Twin Room
              Excelsior Palace Superior Twin Room
              Excelsior Palace Superior Twin Room
              Excelsior Palace Superior Twin Room
              Excelsior Palace Superior Twin Room
              Bed type: Two Single Beds or Double Bed or Twin Beds
              View: Sea view, Bay view
              Room facilities
                Superior Beachfront Double Room
                Check Prices
                Excelsior Palace Superior Beachfront Double Room
                Excelsior Palace Superior Beachfront Double Room
                Excelsior Palace Superior Beachfront Double Room
                Excelsior Palace Superior Beachfront Double Room
                Bed type: King Size Bed
                Superior Triple Room
                Check Prices
                Bed type: Triple or Twin Beds
                Room facilities
                  Private Suite
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                  Excelsior Palace Private  Suite Suite
                  Excelsior Palace Private  Suite Suite
                  Excelsior Palace Private  Suite Terrace
                  Room facilities
                    Executive Double Room
                    Check Prices
                    Bed type: Double Bed or Two Single Beds or Double Or Twin Beds
                    View: Sea view
                    Room facilities
                      Executive Triple Room
                      Check Prices
                      Bed type: Triple
                      View: Sea view
                      Room facilities
                        Presidential Three-Bedroom Suite
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                        Excelsior Palace Presidential Three-Bedroom Suite Terrace
                        Size: 1615 sq. feet
                        Room facilities

                          Excelsior Palace LocationWhat's nearby

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                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
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                          • Stadiums
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                          • General

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                          What's nearby

                          Popular areas
                          • City Center
                            3000 ft

                          Local Attractions

                          • Area Marina Protetta Portofino
                            1.0 mi
                            16038 PortofinoItaly
                          • Ponte di Annibale
                            1.2 mi
                            RapalloItaly
                          • Villa Durazzo
                            1.2 mi
                            P.le San Giacomo, 3, Santa Margherita Ligure
                          • Bau Bau Beach
                            1.3 mi
                            via Milite Ignoto, Santa Margherita Ligure
                          • Spiaggia Regina Elena
                            1.4 mi
                            Lungomare Milite Ignoto 44, Santa Margherita Ligure

                          Near the hotel

                          • San Michele di Pagana
                            1900 ft
                            Via San Michele di Pagana, Rapallo
                          • Incendio del Castello con la Processione Religiosa dei Crocifissi
                            2100 ft
                            Lungomare, Castello di Rapallo, Rapallo
                          • Basilica dei Santi Gervasio e Protasio
                            2100 ft
                            Piazza Cavour 23, Rapallo
                          • Clan Beach
                            2200 ft
                            Via Avenaggi, 8, Rapallo

                          Restaurants Nearby

                          • Luca

                            67% likes this, based on 91 reviews

                            200 ft
                            Via Langano 32

                            Phone: 0185.60323

                          • Lord Byron

                            82% likes this, based on 48 reviews
                            Cuisine: Mediterranean
                            Price Range: USD 76 - USD 138

                            400 ft
                            Via San Michele di Rapallo 8

                            Phone: 0039-0185-230666

                          • Eden Roc - Ristorante del Excelsior Palace Hotel

                            84% likes this, based on 30 reviews
                            Cuisine: Mediterranean
                            Price Range: USD 68 - USD 123

                            1100 ft
                            San Michele di Pagana 8

                            Phone: 0039-0185-230666

                          • Ristorante Pizzeria Bella Napoli

                            74% likes this, based on 158 reviews
                            Cuisine: Italian
                            Price Range: USD 13 - USD 70

                            1200 ft
                            Corso Colombo, 26

                            Phone: 018556683

                          • K2 Rocco e i suoi fratelli

                            84% likes this, based on 466 reviews
                            Cuisine: Italian
                            Price Range: USD 22 - USD 54

                            1900 ft
                            Via vico Saline 5

                            Phone: +39 (0) 185694050

                          Getting there.

                          Cristoforo Colombo international airport is in 32.1km from the hotel, what is 40 minutes away by taxi.

                          Excelsior Palace Reviews

                          Guest reviews are submitted by our customers after their stay at Excelsior Palace

                          Average guest rating

                          8.4
                          out of 10
                          Exceptional
                          Based on 268 reviews

                          Rating by category:

                          Service
                          8.7
                          Value
                          8.3
                          Dining
                          8.5
                          Location
                          8.9
                          Rooms
                          8.3

                          Individual guest reviews

                          • Older travelers

                            The staff was great very friendly and helpful. The breakfast was included and wonderful. Gorgeous views if you are on the sea side of the hotel, nice balcony and comfortable room. We had a lovely dinner at the hotel one night and the wait staff was very good. We used the hotel as a starting point to visit the Cinque Terre. It was easy to get there from the hotel by train. We took a city bus and went to Portofino and Santa Margharita Ligure.

                            No free wifi in the hotel. It's a little out of downtown Rapallo and there is no courtesy car. The cab ride from the train station to the hotel was outrageous.

                            • Average rating
                              8.8
                          • Older travelers

                            Service-Friedliness

                            Internet service was poor with frequent interruptions

                            • Average rating
                              10.0
                          • Older travelers

                            The view from the window overlooking the sea. Choice of restaurants including one right next to the sea. Access to private swimming area in the sea. Parking available.

                            Very expensive. Staff rather abrupt. Breakfast more 3* than 5*. Only one very small bottle of water in the room. Wi-fi cost extra.

                            • Average rating
                              7.0
                          • Older travelers

                            Nothing -overpriced

                            Staff were arrogant. Hard to reach without a car, overpriced for what is was, dated decor.

                            • Average rating
                              4.2
                          • Couple

                            Great location. and great outside sitting area.

                            Staff was not helpful. The room has old furniture. When making a booking, make sure you request a good view. I requested a sea and a high floor,, instead, I got a low floor and viewing a nearby house and a/c facilities. Don't book the classic room fi you are looking for a decent room and a nice view

                            • Average rating
                              4.6
                          • Couple

                            view

                            way to expensive for the cheap looking room, poorly designed room

                            • Average rating
                              5.8
                          • Family with children

                            The location within rapallo was good, but we mainly wanted to see portofino, so we took a boat to portofino. Generally it was a good hotel, the food was generally good. The pool is really nice too, although a bit too small. We had booked 2 rooms. One room had a complimentary bottle of lemon liquor waiting for us, and the other did not. However, when we told them, they gave the other room one bottle as well.

                            The rooms were a bit run down. The breakfast was not a good 5 star hotel breakfast. When my 70 yr old father asked for a glass of water at breakfast to take his medicine, he was told to get it himself from the buffet and he was fuming! That is not a good service for a 5 star hotel! Overall EUR 420 was too much for a room in this hotel.

                            • Average rating
                              5.4
                          • Group of friends

                            The premises and the rooms are excellent. We had booked a deluxe double with a sea view and it was a spacious room, well decorated with the most fantastic bed ever and, of course, a to-die-for view!! The swimming pool area is also fantastic with a small but adequate eternity pool overlooking a breathtaking scenery.

                            Nothing of great importance, really. The service was a little slow sometimes. The biggest minus for that sort of room rate was the breakfast buffet. Really basic, no salmon for example and generally not enough choices. We were very disappointed when we ordered fried eggs sunny side, up to find out, once they brought them (20mins later), that we were being charged extra for themI This is something that has never happened to us before in a 5 star hotel of that sort of caliber.

                            • Average rating
                              7.8
                          • Older travelers

                            excellent access to Portofino aand beaches.

                            • Average rating
                              10.0
                          • Group of friends

                            The location is amazing, in particular the infinity pool and having breakfast on the terrace facing the Tigullio gulf. We found a complimentary bottle of champagne with strawberries at arrival, which we really appreciated as we were celebrating a special occasion.

                            Minor details, like we did not have a kettle in the room and the fact that newspapers or internet connection were not free of charge. Also, we booked a superior double room but the room was not very spacious.

                            • Average rating
                              8.2
                          • Older travelers

                            Everything was perfect, from the location, services, SPA, room size.

                            • Average rating
                              10.0
                          • Older travelers

                            Location and staff

                            No extra facilities such as kettle in room

                            • Average rating
                              8.8
                          • Older travelers

                            Location and lovely view from hotel room window. We were there a very short time so did not get to use all the hotel facilities.

                            We were very disappointed with the meal we had in the Lord Byron restaurant - not value for money. The courses were very expensive but the food we had was very mediocre. Breakfast was good however.

                            • Average rating
                              8.8
                          • Couple

                            Excellent location, beautiful setting, very nice room.

                            • Average rating
                              9.6
                          • Single

                            Position and location. The beds were comfortable and the room was really clean. Nice pool outside.

                            I payed 80 Euro extra to get a small extra bed for my baby.

                            • Average rating
                              9.6
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                          Hotel Awards 2014

                          ItalianHOTEL AWARDSRecommendedRapalloExcelsior Palace

                          According to guest reviews, the hotel has been rated asBest Spa Hotels in Italy

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