Excelsior Palace  5 stars

Via San Michele Di Pagnana 8, Rapallo, Italy, 16035  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This wonderful hotel is only a few minutes away from Portofino by car. It's overlooking the bay of Rapallo and gives guests a good location from which to explore the Italian Riviera. The Beach Club is praised for its amazing setting, and the friendly, dedicated staff bends over backwards for guests. The rooms are lavish and the breakfast is worth what the room itself costs, according to some.

Overview

Having central location, the five-star Excelsior Palace Hotel features major attractions, such as the Bay of Rapallo, Rapallo’s Castello di Punta Pagana, Castle-on-the-Sea and Porta delle Saline.

The hotel features elegant grandeur and world class facilities, offering Portofino coast line views.

All 130 spacious and luxurious apartments, including guest rooms and suites, offer Wi-Fi internet access and heating with the delightful sea views.

The hotel has two restaurants Lord Byron Restaurant, Eden Roc Restaurant, and two bars Yachting Bar and Sporting Bar, serving Italian and international cuisine.

The hotel comes with a business center, multiple large conference rooms and multiple small meeting rooms, equipped with audio-visual equipment and offering business services for the business visitors.

The hotel has Beauty & Wellness Club, which is full-service spa, with five massage rooms. Among the options there is massage, manicure and pedicure, Alpine hay baths, hair removal and tanning.

Number of rooms   130.

Being located not far from the city center, the hotel is situated near several attractions like Basilica of Sts. Gervasius and Protasius, Rapallo and Santa Margherita Ligure Castle. Bogliasco train station is in 13.6km and the nearest bust stop is in 800m.

Distance to:

  • City Center - 1.0km
  • Airport Cristoforo Colombo - 31.2km
  • Train Station Bogliasco - 13.7km
  • Bus stop - 900 m

Rooms

Rooms of the hotel include 112 double rooms, 18 suites, 13 junior suites and the Presidential suite.

Classic rooms are attractive and comfortable with the sea view.

Superior rooms come with Tigullio’s Gulf view and some of them have a balcony.

Deluxe rooms feature balconies and offer the sea views.

Exclusive rooms offer sea view of Rapallo and Portofino.

Junior suites have spacious windows.

Classic suites have terraces or furnished balconies.

Presidential suite, being located on the seventh and top floor, feature superb sea view, elegant living room and terrace.

All children under one year old are staying in the hotel free, while older children and adults are staying for additional charge of EUR90 per night per person for extra beds.

Maximum two extra beds are available in the room.

Dining options

A buffet breakfast is available for the guests of the hotel to start their day for free.

Lord Byron Restaurant is an Italy restaurant with a terrace, serving buffet breakfast of regional and low-calorie delicacies.

Eden Roc Restaurant is a seaside restaurant, which offers views of sunset, twinkling stars, charming glimpses of Portofino, serving seafood dishes for buffet lunch.

Yachting Bar serves cocktails and after-dinner drinks.

Sporting Bar offers a variety of appetizing or low-calorie snacks during the day.

The hotel Excelsior Palace provides visitors with a free buffet breakfast. 

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Policies

Check-In

from  2 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 1 may stay for free. 
  • Older children/adults may stay at the price of EUR 90 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 2. 
  • There are no extra beds provided in a room. 
Pets

Pets are allowed on request

Facilities

General
  • Free parking
  • Parking (fee required)
  • Car rental
  • Currency exchange
  • Elevator
  • Pets allowed
  • Tour desk
  • Luggage storage
  • Barber/Beauty Shop
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Doctor on call
  • Concierge desk
  • Multilingual staff
Internet

Wireless internet is available in public areas and is free of charge

Wireless internet is available in the hotel rooms for additional charge

Wireless internet is available in the hotel rooms and is free of charge

Guest Parking

Paid Private parking is possible on site.

Activities
  • Spa & wellness center
Services
  • Massage services
  • Butler service
  • Ticket service
  • Dry cleaning
  • Laundry
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • High speed internet access
Meeting facilities
  • Conference facilities
  • Meeting room
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Casino
  • Sauna
  • Bicycle rentals
  • Steam bath
  • Solarium
  • Exercise gym
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Ironing facilities
  • Heating
  • Mini bar
  • Hair dryer
  • In-room safe
  • Adjoining rooms
  • Terrace

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Rooms of the hotel include 112 double rooms, 18 suites, 13 junior suites and the Presidential suite.

Classic rooms are attractive and comfortable with the sea view.

Superior rooms come with Tigullio’s Gulf view and some of them have a balcony.

Deluxe rooms feature balconies and offer the sea views.

Exclusive rooms offer sea view of Rapallo and Portofino.

Junior suites have spacious windows.

Classic suites have terraces or furnished balconies.

Presidential suite, being located on the seventh and top floor, feature superb sea view, elegant living room and terrace.

All children under one year old are staying in the hotel free, while older children and adults are staying for additional charge of EUR90 per night per person for extra beds.

Maximum two extra beds are available in the room.

Twin Room
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Excelsior Palace Twin Room
Excelsior Palace Twin Room
Excelsior Palace Twin Room
Excelsior Palace Twin Room
Excelsior Palace Twin Room
Bed type: Two Single Beds or Double Bed or Double Or Twin Beds
View: Sea view, City view

Double Room

Room facilities
    Triple Room
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    Bed type: Triple
    View: Sea view
    Room facilities
      One-Bedroom Suite
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      Excelsior Palace One-Bedroom Suite Suite
      Room facilities
        Quadruple Room
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        Bed type: Quad
        Tradition Junior Suite
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        Excelsior Palace Tradition Junior Suite
        Excelsior Palace Tradition Junior Suite
        Excelsior Palace Tradition Junior Suite
        Excelsior Palace Tradition Junior Suite
        Excelsior Palace Tradition Junior Suite
        Bed type: Double Bed or Two Single Beds or King Size Bed
        Size: 50m2
        View: Sea view
        Room facilities
          Junior Triple Room
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          Excelsior Palace Junior Triple Room
          Bed type: Triple
          View: Sea view
          Superior Twin Room
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          Excelsior Palace Superior Twin Room
          Excelsior Palace Superior Twin Room
          Excelsior Palace Superior Twin Room
          Excelsior Palace Superior Twin Room
          Excelsior Palace Superior Twin Room
          Bed type: Two Single Beds or Double Bed or Double Or Twin Beds
          View: Sea view, Bay view
          Room facilities
            Superior Triple Room
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            Bed type: Triple
            Room facilities
              Private Suite
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              Excelsior Palace Private  Suite Suite
              Room facilities
                Executive Double Room
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                Bed type: Double Bed or Two Single Beds or Double Or Twin Beds
                View: Sea view
                Room facilities
                  Executive Triple Room
                  Check Prices
                  Bed type: Triple
                  View: Sea view
                  Room facilities
                    Presidential Three-Bedroom Suite
                    Check Prices
                    Excelsior Palace Presidential Three-Bedroom Suite Terrace
                    Size: 150m2
                    Room facilities

                      Excelsior Palace LocationWhat's nearby

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                      • Current hotel
                      • Hotels nearby
                      • Airports
                      • Underground station
                      • Train Stations
                      • Parks
                      • Attractions for Tourists
                      • Museums
                      • Convention Centers
                      • Stadiums
                      • Food and meals
                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      What's nearby

                      Popular areas
                      • City Center
                        900 m

                      Local Attractions

                      • Istar Cafe
                        1.6km
                        Via dell Arco, Santa Margherita Ligure
                      • Area Marina Protetta Portofino
                        1.7km
                        16038 PortofinoItaly
                      • Chiesa di Santa Margherita d'Antiochia - Santuario di Nostra Signora della Rosa
                        1.7km
                        Piazza Caprera, Santa Margherita Ligure
                      • Santa Margherita Ligure
                        1.9km
                        Riviera di Levante, Santa Margherita Ligure
                      • Sabot American Bar
                        1.8km
                        P.zza Martiri della Liberta 32, Santa Margherita Ligure

                      Near the hotel

                      • Porta delle Saline
                        510 m
                        Piazza IV Novembre, Rapallo
                      • San Michele di Pagana
                        550 m
                        Via San Michele di Pagana, Rapallo
                      • Lungomare Vittorio Veneto
                        550 m
                        lungomare Vittorio Veneto, Rapallo
                      • Chiosco della Musica
                        600 m
                        Piazza Martiri della Liberta, Rapallo
                      • Incendio del Castello con la Processione Religiosa dei Crocifissi
                        620 m
                        Lungomare, Castello di Rapallo, Rapallo
                      • Basilica dei Santi Gervasio e Protasio
                        620 m
                        Piazza Cavour 23, Rapallo
                      • Fontana del Polipo
                        630 m
                        piazza G.B. Pastene, Rapallo

                      Restaurants Nearby

                      • Luca

                        67% likes this, based on 91 reviews

                        60 m
                        Via Langano 32

                        Phone: 0185.60323

                      • Lord Byron

                        82% likes this, based on 48 reviews
                        Food: Mediterranean
                        Price Range: USD 76 - USD 138

                        100 m
                        Via San Michele di Rapallo 8

                        Phone: 0039-0185-230666

                      • Eden Roc - Ristorante del Excelsior Palace Hotel

                        84% likes this, based on 30 reviews
                        Food: Mediterranean
                        Price Range: USD 68 - USD 123

                        310 m
                        San Michele di Pagana 8

                        Phone: 0039-0185-230666

                      • Ristorante Pizzeria Bella Napoli

                        74% likes this, based on 158 reviews
                        Food: Italian
                        Price Range: USD 13 - USD 70

                        360 m
                        Corso Colombo, 26

                        Phone: 018556683

                      • K2 Rocco e i suoi fratelli

                        84% likes this, based on 466 reviews
                        Food: Italian
                        Price Range: USD 22 - USD 54

                        560 m
                        Via vico Saline 5

                        Phone: +39 (0) 185694050

                      Getting there.

                      Cristoforo Colombo international airport is in 32.1km from the hotel, what is 40 minutes away by taxi.

                      Excelsior Palace Reviews

                      Guest reviews are submitted by our customers after their stay at Excelsior Palace

                      Average guest rating

                      8.6
                      out of 10
                      Exceptional
                      Based on 217 reviews

                      Rating by category:

                      Value
                      8.3
                      Dining
                      8.5
                      Location
                      8.9
                      Rooms
                      8.3
                      Service
                      8.7

                      Individual guest reviews

                      • Wonderful view from the balcony, buses and train travel is cheap and regular, very nice beach club for sunbathing. Good and tasty menu for room service, is not always the case even in good hotels, the customer facing staff are polite, helpful and friendly. Great food from the bar we didn't try the restaurant, facilities are fantastic.

                        The pool area can get a little overcrowded and noisy, taxis are way too expensive, the mattress is too soft. Breakfast could be better.

                        My rating for the hotel:

                        • Average rating
                          8.8
                        • Location
                          9
                        • Rooms
                          8
                        • Service
                          8
                        • Value
                          10
                        • Dining
                          9
                      • The view was great and the location was fantastic and the hotel majestic. The staff were very nice, service and cleanliness of room were exceptional, the food was generally good.

                        Breakfast more 3* than 5.

                        My rating for the hotel:

                        • Average rating
                          8.0
                        • Location
                          8
                        • Rooms
                          8
                        • Service
                          10
                        • Value
                          8
                        • Dining
                          6
                      • The pool and sea were exquisite, the location and the staff were very friendly and helpful at all times. The hotel was good and service was great. The beds were surprisingly comfortable, breakfast was excellent as well.

                        Very expensive room surroundings were noisy.

                        My rating for the hotel:

                        • Average rating
                          8.8
                        • Location
                          7
                        • Rooms
                          10
                        • Service
                          10
                        • Value
                          8
                      • The ocean here was absolutely wonderful and clean, poolside area were fantastic, hotel was superb and the staff were friendly. Reception desk service was good and the breakfast room was warm and inviting and the food was delicious.

                        Prices were too high in the dinner restaurant.

                        My rating for the hotel:

                        • Average rating
                          8.8
                        • Location
                          10
                        • Rooms
                          8
                        • Service
                          8
                        • Value
                          10
                        • Dining
                          8
                      • The beach club is nice and the premises and the rooms are excellent. The location of the hotel is very good and the staff is very friendly and the concierge was efficient. The breakfast was great, the restaurants are great.

                        My rating for the hotel:

                        • Average rating
                          7.4
                        • Location
                          7
                        • Service
                          8
                        • Value
                          7
                      • The pool area was great, beach front facilities were excellent and breakfast was very good and most of the Hotel personel was very polite and helpful. The staff were amazing, the beds were comfortable and the room was really clean, wonderful food and the chocolate dessert was delicious.

                        Restaurants looked a little expensive.

                        My rating for the hotel:

                        • Average rating
                          9.0
                        • Location
                          9
                        • Rooms
                          10
                        • Service
                          10
                        • Value
                          7
                      • Excellent service and location, the lunch buffet selection of the restaurant located at the beach club was amazing, the hotel was lovely and the view was beautiful. Now to the hotel… the lobby was great and all the staff were professional. The room was very nice, breakfast was fantastic and dinner at the Splendido was wonderful.

                        My rating for the hotel:

                        • Average rating
                          8.0
                        • Location
                          9
                        • Rooms
                          7
                        • Service
                          10
                        • Value
                          6
                      • Great location and staff, breakfast, beach entrance should be paid afterwards. The hotel was beautiful, concierge service was adequate nothing special and one room had a complimentary bottle of lemon liquor waiting for us. Restaurant was good, the spa was lovely.

                        My rating for the hotel:

                        • Average rating
                          7.6
                        • Location
                          10
                        • Rooms
                          5
                        • Service
                          9
                        • Value
                          6
                      • Very pleasant, great view and excellent beach facilities. The decor was wonderful and the Reception staff were extremely knowledgeable and helpful. The room was well appointed, the bar was lovely too and the restaurant was amazing.

                        Very high prices for value, toilet was about 3 to 4 inches too low and breakfast was very poor.

                        My rating for the hotel:

                        • Average rating
                          8.8
                        • Location
                          9
                        • Rooms
                          9
                        • Service
                          9
                        • Value
                          8
                        • Dining
                          9
                      • The location is amazing, the pool is fantastic and you are on a cliff overlooking the Med Sea, we used the hotel as a starting point to visit the Cinque Terre. The staff is great and rooms are lovely. The breakfasts are very nice.

                        The view was excellent and the service was a little slow sometimes. Food and drinks were very expensive.

                        My rating for the hotel:

                        • Average rating
                          9.0
                        • Location
                          8
                        • Rooms
                          10
                        • Service
                          9
                        • Value
                          9
                      • Great outside sitting area and private beach/pool. Very nice and comfortable hotel, all for good prices, the bathroom had lovely marble and a Western style shower. Staff were very friendly, the rooms were excellent and the food in the Lord Byron restaurant for dinner was exceptional as was the service all over. I used the spa for a massage and mud treatment and was wonderful.

                        Many facilities are closed during off peak periods.

                        My rating for the hotel:

                        • Average rating
                          8.8
                        • Location
                          7
                        • Rooms
                          10
                        • Service
                          8
                        • Value
                          9
                        • Dining
                          10
                      • The views are spectacular and the town is a seaside town and we really liked. This hotel is very nice to spend some days and then move to another hotel in another city, angelo at the front desk is simply wonderful, the rooms are large and the bathrooms are immaculate, tiled and very clean. The food is good, the pool is lovely and worth taking time at.

                        Bad quality, bad variety and free in lobby. The beach is closed.

                        My rating for the hotel:

                        • Average rating
                          8.6
                        • Location
                          9
                        • Rooms
                          9
                        • Service
                          9
                        • Value
                          8
                        • Dining
                          8
                      • Superb location, perfect hotel and very helpful and attentive and honest staff. Great room service, served wonderful food and the pool is really nice too.

                        My rating for the hotel:

                        • Average rating
                          9.2
                        • Location
                          10
                        • Rooms
                          9
                        • Service
                          8
                        • Value
                          10
                      • Plus the location is of course fantastic, the hotel is very well maintained and staff are nice. The rates are better , the rooms are better and the service is better.

                        My rating for the hotel:

                        • Average rating
                          8.8
                        • Location
                          9
                        • Rooms
                          10
                        • Service
                          8
                        • Value
                          8
                      • The views from the outside terrace spectacular, very nice hotel and the front desk staff were warm and helpful. The room was quite clean and the bed was comfortable, the buffet breakfast was amazing.

                        My rating for the hotel:

                        • Average rating
                          6.6
                        • Location
                          7
                        • Rooms
                          5
                        • Service
                          8
                        • Value
                          6
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                      Hotel Awards 2014

                      ItalianHOTEL AWARDSRecommendedRapalloExcelsior Palace

                      According to guest reviews, the hotel has been rated asBest Spa Hotels in Italy

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