Excelsior Hotel Ernst Cologne - 科隆

The hotel is in a terrific location across from the cathedral and close to the river (Rhine cruise recommended); it has that understated elegance and superb discreet service which we could not fault.

Great location next to the train station with great links to /from the airport and opposite the Dom.

The central location just steps from the Dom and friendly staff.

I had found this place on the LHW web site earlier in the trip, but didn't get around to booking it until reaching the Cologne airport train station (where we had dropped off our rental car).

It is very close to the station and opposite the Dom.

Great location, beautiful old building, helpful friendly staff, top quality breakfast buffet, very quiet and private feel to the massive room and bathroom, immaculate, very comfortable firm bed.

My youngest son's bed had a hotel Ernst toy rabbit on, for him to take home, and in the bathroom he had a small bath robe, slippers, wash bag with duck sponge and his own colourful bottles of shampoo and bubble bath.

High ceiling, huge bathroom with little style, and twin beds that on request could be tied together to form one larger bed.

The rooms were big, with nice bathrooms, two sinks, and a seperate toilet area.

TV didn't work, bed frame scratched up, chairs antique looking but extremely uncomfortable and impractical for sitting in for more than a moment.

The main restaurant and the bar are very nice as is the atrium where you can have tea etc.

The breakfast is great, good selection and the Japanese restaurant is well worth a visit.

Le restaurant de l’hôtel Hanse Stube servait également une très bonne cuisine.

The hotel's restaurant Hanse Stube served some very good food.

The service at this hotel is first class, the food in the restaurant was indeed a treat.

Great hotel excellent friendly staff, good service and very nice room.

The service in this hotel was absolutely impeccable and perfect from all staff everywhere.

The service at the front desk was as usual excellent.

The service was outstanding; and the staff was extremely accomodating!

The front desk staff were curious to know the reason and we informed them about the comments here.

The staff found us 2 other rooms, no fuss just happy to help service.

El gimnasio es mediocre, pero la sauna etc.

Rooms were large and spotless; service was excellent.

Pleasant and helpful staff, clean room, also loved the riesling bar.

The bathroom was marble and clean which was acceptable.

My room was a good size and clean (I was upgraded as part of my membersip of Leading Hotels of the World).

Rooms very clean with turn dowm service offered every night of stay (quite intrusive) Remember to put do not disturb sign on door!