Estuary Island

This place is set in a beautiful location, the building, pool, and grounds are gorgeous.

Great quiet location, beautiful hotel, and fantasic hospitality.

However the views were lovely and the location is very picturesque.

We had some British people there who had booked through Kuoni and they were not picked up from the airport after having paid for airport pick-up.

Finally, we paid our bill and left, but when we got off the boat to the taxi stand, we were chased by another boat with a hotel employee claiming that we had to pay even more.

The second room too had no hot water and my husband even got trapped in the bathroom when the faulty door lock got jammed.

Estuary view room are the executive rooms which you can get for an additional payment.

Our bed had a sheet (the one you sleep on) which was 15 inches shorter than the size of the mattress!

We booked two rooms and the rooms were clean, The only problem was that our rooms were facing each other and we could hear everything from the other room so no privacy.

Requested a different room and this was denied even though other rooms were available.

Restaurant serves breakfast lunch and dinner and food is good for the curry lovers.

Stephens floating restaurant has great western style food and fish dishes.

Food was exceptional both for breakfast and dinner with a good variety of North and South Indian dishes plus, in the morning, a chef who makes great omelettes right in front of your eyes.

The photos of the place look lovely, but on arrival, the heart sinks on seeing the shabby restaurant where all the meals are served.

Food is usually included in your packages (DBB) and there is no point in going to the outside restaurant for food (there is one floating outside).

Pathetic service by disinterested staff and a laughable offering for the meal included in the package makes the blood boil.

On my venting, the front desk courteously discounted the bill upon check-out, and their services were appropriate.

The staff are paid very low wages and instead of tipping all your waiters, you can give one tip when you leave that's spread amongst all staff.

Having said that, the staff, security and management are, by in large, extremely helpful and you tend to get quite friendly with a few of them, such is their genorosity.

Aside from that, there isn't an awful lot to do, but once you get in the mood of relaxing, you could quite happily spend the days lying by the pool and reading a book.

The grounds are excellent, the pool is adequate, and the weather was awesome.

Large families dominate the pool on the weekends.

Bathroom was clean and was quite westernised with a nice balcony overlooking the gardens.