Esd Phoenix-Biltmore - 凤凰城

Room service is weekly so we constantly ran out of things--toilet paper, towels, soap, etc.

Walls near the bed were icky, the kitchenette was functional.

Our room consisted of a computer desk, coffee/endtable, two queen beds and a comfortable full-sized loveseat pullout.

The room was small and a lot of the amenities were missing--we had no bath mat, no washcloths, kleenex, soap, shampoo.

There is a small desk with a cork board above it, a small couch with coffee table, a tv on a swivel so that you can watch tv from anywhere in the room.

I also ate at a Mexican restaurant about two blocks away called "AJO Al's".

Grab and go breakfast which had coffe, bagels, and fruit.

Good value for the money and the free breakfast is only Mon.

My only complaint is that we stayed over the weekend and they only serve their continental breakfast Monday-Friday.

I can't comment on the pool b/c we did not use it and the free breakfast is only Mon.

Thankfully, there's a phone outside the main doors and the entrance is visible to front desk staff.

We had no idea that the maid service was only once a week and were disgusted to find that patrons were simply placing their trash bags in the halls.

It served our purposes and I've certainly stayed in much worse places, but the "no maid service" was a bit buggy.

The food was good but the service was below average.

The lobby and interior hallways were well kept and the elevator functioned properly.

There's a good-sized pool with a large concrete deck and lots of chairs, a jacuzzi, and a nice pergola-covered grilling and outdoor eating/\sitting area.

They have a hated pool which was also great!