Extended Stay America Springfield-South - 斯普林菲尔德

客户个人回顾

回顾按语言和日期排序，每次最多检阅25篇。 

• 平均评级: 5.0

  The staff is all great they are friendly and willing to help you out. The rooms are nice with the full fridge stove and microwave and the staff does a wonderful job cleaning the room. I would like to see fresh brewed coffee available in the lobby though.

  我给这家酒店的评级是:

  • 5.0 地点
  • 5.0 服务
  • 5.0 超值

• 平均评级: 3.3

  客户种类: 年青自游旅客

  Maybe I'm a bit spoiled, but the bed was not very comfortable. Hotel is in a great location right off of HWY 60.

  When we checked in, first they gave us a smoking room. The room was actually a handicap-accessible room, so it was very roomy. There is a grocery store a block away for those who want to take advantage of the kitchenette rooms.

  我给这家酒店的评级是:

  • 5.0 地点
  • 2.3 客房
  • 1.9 服务
  • 4.0 超值

• 平均评级: 1.5

  客户种类: 蜜月

  We had to stay 2 whole weeks while waiting on our home to be ready to move into, We were put in a super nice room, then we were asked to move into a non clean blankets torn hair in sink and no TOWELS! They show you a nice NICE room and move you to a 1 star room with a 19 inch tv.

  I really dislike the staff at this hotel. We were told the room they moved us to was a SHOW room so this was the bait and switch routine!

  我给这家酒店的评级是:

  • 3.0 地点
  • 1.3 客房
  • 0.7 服务
  • 1.0 超值

• 平均评级: 2.4

  客户种类: 蜜月

  Inevitably, though, they have incredibly hard & uncomfortable beds/mattresses. Absolutely the hardest and worst beds of any chain that I've ever stayed at. Additionally, I had to wait 10-15 minutes to get any service at the front desk, despite ringing the bell. Finally, I noticed some mud in the elevator that night, which was still there the following morning around 9 a. So housekeeping definitely gets a failing grade, in this visit. Overall, ExtendedStay is not a bad chain--it's affordable, usually clean, and normally the staff is pleasant enough. But if you stay there, plan on an uncomfortable beds and not the best night of sleep.

  我给这家酒店的评级是:

  • 4.0 地点
  • 2.0 客房
  • 1.3 服务

• 平均评级: 2.5

  Be aware that they do not clean the rooms or make the beds or bring towels or toilet paper during your stay unless you pay extra.

  Bed was uncomfortable, and mattress was so light if you leaned on the edge, it slid to way over. There was a dip in the ground near the sidewalk in the back -- I stepped in it and twisted my ankle, tearing several ligaments -- when I reported that, no one reported back that anything had been done to fix it, and no one followed up to ask how I was (my ankle tripled in size due to swelling, and I had excruciating pain). There are no hairdryers in the room, though you can borrow one from the front desk. When I asked for the name and phone number of the owner, the manager refused to give it to me. A reported phone problem was never fixed. Same with terrible reception of one of the local, major TV channels.

  我给这家酒店的评级是:

  • 5.0 地点
  • 2.0 客房
  • 0.8 服务
  • 2.0 超值

• 平均评级: 3.8

  客户种类: 年青自游旅客

• 平均评级: 2.0

  客户种类: 蜜月

• 平均评级: 2.7

  客户种类: 蜜月