Hotel Emporio Acapulco

4 stars

Costera Miguel Aleman Ave. No. 121, Acapulco, Mexico, 39670

Overview

Located near the centre of the city, the four-star Emporio Acapulco is just a few steps away from the commercial and entertainment area, oceanfront with a great variety of beach activities.

Emporio Acapulco built in a contemporary and minimalist architectural style offering a full-service health spa and complimentary Wi-Fi.

All 422 air-conditioned and comfortable rooms feature private balconies with charming ocean views and flat screen TV with cable channels.

Two restaurants offer Mexican, Thai and international cuisines. Hotel’s bars including swim-up bar, poolside bar, and bar/lounge serve aperitif, snacks and a wide variety of tapas and cocktails.

Number of floors 14. Number of rooms 419.

Distance to:

City Center - 900 m

Modern rooms are completed with private balconies with ocean views, air conditioning, flat screen TV with cable channels, mini-bar, direct-dial telephone, free wireless internet connection, desk, safe, complimentary bottled water, coffee/tea maker, private bathroom with shower or tub, makeup/shaving mirror and hair dryer.

The range of rooms includes Standard room, Superior Room Ocean View, Privilege Club Ocean View Suite.

Availability
Guaranteed lowest rates

Guest Room Ocean view 1 King or 2 Double		Check Prices

Superior Double Room Ocean view 1 King or 2 Double		Check Prices

Suite Ocean view 1 King or 2 Double		Check Prices

Dining options

Buffet breakfast is provided with the price of USD17 per person daily.

The Hotel Emporio Acapulco is completed with a range of bars and two restaurants.

Condimento Restaurant serves Mexican and international menu.

Sunset Lounge invites guests to enjoy the modern mix of Thai menu with Mexican flair.

Arka Martini and Tapas Bars are specialized in various tapas and cocktails in minimalist atmosphere.

La Isla, Bar and Grill offer aperitif with grilled snacks in a relaxed atmosphere near the swimming pools.

In-room breakfast service is available.

A buffet breakfast is served at the price of USD 45 per person per night. The hotel offers a buffet breakfast at the price of USD 10 per night per child under 12 years.

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Work

Meeting rooms are provided with audio-visual equipment.

Business center is available and equipped with fax and photocopying.

Free wireless and high speed internet is provided through the hotel.

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Leisure

The hotel is completed with private beach, outdoor pool, children's pool and play area, fitness center and full service spa, which includes massage/treatment rooms, saunas, river stone therapy and whirlpool.

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Additional features

Babysitting is available.

The hotel offers rooms and facilities for disabled guests.

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Facilities

General	Parking (fee required) Currency exchange Elevator 24-Hour Front Desk
Activities	Spa & wellness center
Room facilities	Non-smoking rooms Air conditioning Room service
Dining facilities	Bar Restaurant In-room breakfast
Business facilities	Wi-Fi Internet
Children's facilities	Children's play area
Facilities for people with disabilities	Rooms/facilities for people with disabilities
Internet	Wireless internet is available in public areas and is free of charge
Guest Parking	Private hotel parking is possible on site (reservation might be needed) and the rate is USD 7 per day.

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Guest feedback

Read hotel reviews

Good facilities on the beach and nice location.
Beautiful surroundings, very good hotel and very nice staff and great massage service.
The room and view were beautiful, the hotel was very clean, poolside service for us was great.

Average guest rating

Very good

3.4

Based on 76 reviews

Policies

Check-In	from 4 pm
Check-Out	until 1 pm
Children and extra beds	All children under the age of 11 may stay free of charge when using existing bedding. Older children/adults may stay at the price of USD 30.00 per night/person for extra beds. Maximum capacity of extra beds in a room is 1.
Pets	Pets are not allowed

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General

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What's nearby?

Convention Center is about 2.3km away from the hotel.

Popular areas	City Center - 900 m

Getting there

General Juan N Alvarez Airport is about 17.2km away from the Hotel Emporio Acapulco.

Airport shuttle is available and costs MXN300 per adult in one way.

Getting around

Emporio Acapulco is situated nearby the Diana traffic circle.

Private parking needs reservation and costs USD7 per day.

Availability
Guaranteed lowest rates

Emporio Acapulco Hotel Reviews

Guest reviews are submitted by our customers after their stay at Emporio Acapulco Hotel

Average guest rating:

3.4Based on 76 reviews

Location 4.0
Rooms 3.5
Service 2.8
Value 3.5
Dining 2.7

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews.

Hotel Emporio Acapulco
Average rating: 2.3

Nice hotel and the staff is great. The pool is perfect for us.
My ratings for this hotel are:
- 3 Service
- 2 Value
Hotel Emporio Acapulco
Average rating: 4.0

I just returned from a wonderful stay at the emporio, supported by the friendly staff and our room was clean and beautiful. The pools were great.
My ratings for this hotel are:
- 5 Rooms
- 2 Service
- 5 Value
Hotel Emporio Acapulco
Average rating: 3.5

Very enjoyable stay, and the staff generally helpful and the rooms were clean and spacious. The adult pools were great.
My ratings for this hotel are:
- 4 Rooms
- 3 Service
- 4 Value
Hotel Emporio Acapulco
Average rating: 4.5

Great hotel, rooms large and any kind of bar. Awesome food and drinks, wonderful pools.
My ratings for this hotel are:
- 5 Rooms
- 5 Service
- 4 Value
Hotel Emporio Acapulco
Average rating: 4.6

Another good stay at the emporio and clean rooms and satisfactory restaurants. Pool bars amazing, wonderful food.
My ratings for this hotel are:
- 4 Rooms
- 5 Value
Hotel Emporio Acapulco
Average rating: 3.0

The hotel is right on the beach and has a good view of the Acapulco bay, the pool is great.
My ratings for this hotel are:
- 1 Service
- 5 Value
Hotel Emporio Acapulco
Average rating: 3.3

The hotel as a whole was incredible, the rooms were beautiful and the pool was great, very nice and clean.
My ratings for this hotel are:
- 4 Rooms
- 1 Service
- 5 Value
Hotel Emporio Acapulco
Average rating: 4.3

Great hotel, great memories, a real paradise, staff were extremely attentive, room clean and the pools were very nice and relaxing.
My ratings for this hotel are:
- 4 Rooms
- 4 Service
- 5 Value
Hotel Emporio Acapulco
Average rating: 3.2

Large fridge, sink, microwave, coffeemaker, toaster and blended, good breakfast. About the pools, how amazing.

Our stay was very unpleasant, the staff were not friendly at all, and security was horrible, the comforters on the bed were strange and seem somehow attached to the sheet.
My ratings for this hotel are:
- 5 Rooms
- 2 Service
- 2 Value
- 4 Dining
Hotel Emporio Acapulco
Average rating: 3.9

Great service and very tasty food, good pool.

The hotel seems to cator to large conventions, the old lobby entrance is gone and the bay is very dirty. The staff, for the most part, do not speak English.
My ratings for this hotel are:
- 3 Service
- 5 Value
Hotel Emporio Acapulco
Average rating: 2.3

The big, huge bay is just beautiful, good location on the beachfront; large comfortable rooms all have ocean views and the hotel itself is kept VERY clean and a nice hotel. The waiters on the beach and lobby bar are great guys, the pools are excellent and the rest of the staff were very helpful.

The bed is very hard and uncomfortable, the food is the only bad thing.
My ratings for this hotel are:
- 3 Location
- 2 Rooms
- 1 Service
- 3 Value
Hotel Emporio Acapulco
Average rating: 4.1

The beach area was very private and good, the hotel itself was very nice. The staff were great and our room service was fast and efficient. The buffet dinner was awesome and the adult pool was peaceful and amazing.
My ratings for this hotel are:
- 5 Location
- 5 Rooms
- 5 Service
- 2 Value
Hotel Emporio Acapulco
Average rating: 4.5

Good ocean view from room and comfortable place. Staff were very friendly and the balcony was large and nice to sit on. Breakfast ok lunch was great and the adult pool restriction was very strictly enforced as well.
My ratings for this hotel are:
- 4 Location
- 5 Rooms
- 5 Service
- 4 Value
Hotel Emporio Acapulco
Average rating: 3.4

Excellent view from well appointed large room, poor quality and the staff were amazing and very attentive. As far as food and service, we were completely satisfied, great pools kept up immaculately.

The bathroom lighting was terribly inadequate, the sushi bar was also closed.
My ratings for this hotel are:
- 3 Location
- 4 Rooms
- 5 Service
- 1 Value
Hotel Emporio Acapulco
Average rating: 3.3

The view from our balcony was fantastic, romantic sunsets, etc and the hotel was very nice, very clean and was in a perfect location. The staff were friendly, the rooms themselves were roomy and comfortable, the coffee was great as well. The pool was beautiful.
My ratings for this hotel are:
- 3 Location
- 4 Rooms
- 2 Service
- 4 Value