Hotel Emperador Madrid  4 stars

Gran Via 53, Madrid, Spain, 28013  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The Emperador is a prime hotel placed right in the middle of the bustling life of Madrid in one of its most prestigious areas of Gran Via. Shopping, restaurants and nightlife are literally on the doorstep; magnificent Plaza Mayor, Plaza de Espana and cultural Mecca of Paseo del Arte with Prado, Thyssen and other museums and galleries are a short walk away. Contemporary establishment of the hotel has sleek interior design supplemented with art works and a welcoming atmosphere created by the courteous staffs. The top-notch amenities and recreational venues will make your stay truly unforgettable. Spacious air conditioned and sound proofed rooms are maintained in classical style with period furniture and chandeliers. Each of them is appointed with private bathroom, hairdryer, bathrobes, work desk and separate sitting area, wardrobe, satellite LCD TV, Wi-Fi, phone, safe, and mini-bar. A free buffet-style breakfast consists of a wide variety of the most qualitative hot and cold items charging you with energy for the whole day. The hotel disposes of a bar and cafeteria. A pride of the hotel is its spectacular rooftop swimming pool with sun terrace and loungers offering panoramic views of the city. There are also fitness area, SPA treatments and sauna to unwind a fatigue of an eventful day. The hotel facilities are as follows: parking, business services, meeting rooms, hairdresser, shop, laundry and concierge. If you are after a centrally located hotel combining a charm of old times and comfort of the 21st century, the Emperador is right what you’re looking for.

Year renovated   2012.  Number of rooms   232.

City Center Madrid - 1400 ft
Airports Barajas (MAD) - 9.3 mi
Train Stations Atocha's Train Station - 1.2 mi, Estacion de Chamartin - 3.9 mi
Underground stations Callao - 1400 ft, Sol - 2000 ft
Restaurants La Bola (cuisine: Spanish) - 200 ft, El Mollete - 200 ft
Parks Jardines de Sabatini - 1200 ft
Beaches Bolonia Beach - 0 ft

Dining options

The hotel offers a buffet breakfast at the price of EUR 20.90 per person per night. 

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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • 24-hour security
  • Concierge desk
  • Storage space
  • Gift shop
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Barber/Beauty Shop
  • Hairdresser
  • Tour desk
  • Designated smoking area
Internet

Wireless internet is available in the hotel rooms and the rate is EUR 12 per day

Wireless internet is available in the hotel rooms and the rate is EUR 5 per hour

Wireless internet is available in public areas and is free of charge.

Guest Parking

Public hotel parking is possible on site and the rate is EUR 31 per day.

Services
  • Bell staff/porter
  • Maid Service
  • Shops/Commercial Services
  • Valet parking
  • Medical Facilities Service
  • Laundry
  • Shuttle service
Dining facilities
  • Breakfast buffet
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
  • Business center
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Shiatsu massage
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Work desk
  • Cribs available
  • Mini bar
  • Balcony
  • Connecting rooms
  • Terrace
  • Dressing area
Bathroom
  • Separate tub and shower
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
  • Bathrobe
  • Bathroom telephone
  • Slippers
Kitchen facilities
  • Refrigerator
Bedroom
  • Sofa bed
Media
  • Cable TV
  • Satellite TV
  • LCD TV
  • PC hook-up in room
  • Voice mail
  • Dual voltage outlet
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • Direct dial telephone
Room decor
  • Soundproofed windows

Policies

Check-In

from  12 am

Check-Out

until  11 pm

Children and extra beds
  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 10 may stay at the price of EUR 16.50 per person per night in an extra bed. 
  • Older children/adults may stay at the price of EUR 38.50 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

Travelers’ questions & answers

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Classic
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Emperador Classic
Emperador Classic
Emperador Classic
Bed type: Double Bed or Two Single Beds or Double Beds

Enjoy our elegant room fully equipped with modern facilities and consists of one Double bed and combining classic features with modern amenities.

Room facilities
    Classic
    Check Prices
    Emperador Classic
    Emperador Classic
    Emperador Classic
    Emperador Classic
    Bed type: Double Bed or Two Single Beds or Double Beds

    Enjoy our elegant room fully equipped with modern facilities and consists of two Twin beds and combining classic features with modern amenities.

    Room facilities
      Classic
      Check Prices
      Emperador Classic
      Emperador Classic
      Emperador Classic
      Bed type: Double Bed or Two Single Beds or Double Beds

      Enjoy our elegant room fully equipped with modern facilities and consists of one Double bed for single occupancy and combining classic features with modern amenities.

      Room facilities
        Business Classic
        Check Prices
        Emperador Business Classic
        Bed type: Double Bed or Two Single Beds or Double Beds

        Modern designed room includes a bedroom, convenient working area and sitting area. Bathroom is equipped with modern facilities.

        Room facilities
          Club
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          Emperador Club
          Emperador Club
          Emperador Club
          Bed type: Two Single Beds or One Single Bed or Triple

          The clients of this room type will have free access to the Club Emperador, a V.I.P. area, spacious and comfortable with impressive views over the Gran Vía with a self-service snack-bar and other amenities.

          Room facilities
            Premium View Room
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            Emperador Premium View Room
            Emperador Premium View Room
            Emperador Premium View Room
            Emperador Premium View Room

            This tastefully decorated room with the best views of Old Madrid. Our modern room is decorated in gray and is ideal for relaxation.

            Junior Suite
            Check Prices
            Emperador Junior Suite Junior Suite Free breakfast
            Emperador Junior Suite Junior Suite Free breakfast
            Emperador Junior Suite Junior Suite Free breakfast
            Emperador Junior Suite Junior Suite Free breakfast

            Facing to Gran Via street, the Junior Suite offers a very special touch to our guest’s stay. Very spacious and cozy, this room features automatic wake-up call service, work desk and bathroom with modern facilities.

            Corner Junior Suite
            Check Prices
            Emperador Corner Junior Suite Junior Suite Free breakfast
            Emperador Corner Junior Suite Junior Suite Free breakfast
            Emperador Corner Junior Suite Junior Suite Free breakfast
            Emperador Corner Junior Suite Junior Suite Free breakfast

            Situated on the corner of each floor.Facing to Gran Via street, the Junior Suite offers a very special touch to our guest’s stay. Very spacious and cozy, this room features automatic wake-up call service, work desk and bathroom with modern facilities.

            Emperador LocationWhat's nearby

            Legend
            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Tourist attractions
            • Plaza de Espana
              400 ft
            • Downtown
              1400 ft
            • Royal Palace
              1700 ft
            • Plaza Mayor
              1700 ft
            • Catedral de la Almudena
              1700 ft
            Popular areas
            • City Center
              1000 ft
            • Calle Princesa
              1400 ft
            Places of interest
            • Discoteca Palace Madrid
              700 ft
            • Plaza de Oriente
              1000 ft
            • plaza d'Espana
              1000 ft
            • plaza maria soledad acosta
              1400 ft
            • Plaza de España Jardines de Ferraz
              1400 ft
            • Casa del Ratoncito Pérez
              1700 ft
            • 1700 ft
            • Plaza Mayor et Puerta del sol
              2000 ft
            • Plaza Castilla
              2000 ft
            Convention centers
            Shopping areas
            • Fnac
              1400 ft
            • El Corte Ingles
              1700 ft
            Amusement
            • cortylandia
              1400 ft
            Monuments and Landmarks
            • Monasterio de las Descalzas Reales
              1000 ft
            • Royal Palace of Madrid
              1400 ft
            Museums
            • Museo Cerralbo
              1700 ft
            Universities, Institutes
            • El Senado
              700 ft
            Theaters
            • Teatro Real
              700 ft
            • Lope de Vega Theatre
              700 ft
            Underground stations
            • Callao
              1000 ft
            • Sol
              1700 ft

            Local Attractions

            • Prado Museum
              1.0 mi
              Calle Ruiz de Alarcon 23, Madrid
            • Central Bank of Spain (Banco de Espana)
              5100 ft
              Paseo del Prado s/n, Madrid
            • Army Museum (Museo del Ejercito)
              1.0 mi
              Mendez Nunez, 1, Madrid
            • Madrid Wax Museum (Museo de Cera)
              1.0 mi
              Paseo de Recoletos, 41, Madrid
            • Queen Sofia Arts Center (Museo Nacional Centro de Arte Reina Sofia)
              1.1 mi
              Santa Isabel, 52, Madrid

            Near the hotel

            • Monastery of Santo Domingo de Silos
              0 ft
              Santo Domingo de SilosSpain
            • Ciudad Encantada
              0 ft
            • Alto de Garojonay
              0 ft
              La GomeraSpain
            • Monasterio de la Encarnacion
              400 ft
              Plaza de la Encarnacion 1, Madrid
            • Estacion de Chamartin
              500 ft
              MadridSpain
            • Royal Palace of Madrid
              1400 ft
              Calle Bailen, Madrid
            • Royal Theater
              900 ft
              Plaza de Isabel II, Madrid

            Restaurants Nearby

            • La Bola

              53% likes this, based on 396 reviews
              Cuisine: Spanish
              Price Range: USD 34 - USD 55

              200 ft
              C/ Bola 5

              Phone: +34 915476930

            • El Mollete

              80% likes this, based on 133 reviews

              200 ft
              Calle de la Bola, 4
            • Solimar Cafe

              90% likes this, based on 40 reviews
              Cuisine: Central European

              0 ft

            • El miniBAR

              84% likes this, based on 136 reviews
              Cuisine: Tapas
              Price Range: USD 5 - USD 16

              200 ft
              Cuesta de Santo Domingo, 12

              Phone: 616009704

            • Delfos

              51% likes this, based on 83 reviews
              Cuisine: Greek
              Price Range: USD 24 - USD 38

              300 ft
              Cuesta Santo Domingo, 14

              Phone: +34 915483764

            Emperador Reviews

            Guest reviews are submitted by our customers after their stay at Emperador

            Average guest rating

            8.0
            out of 10
            Excellent
            Based on 1000 reviews

            Rating by category:

            Service
            6.8
            Value
            7.6
            Dining
            8.0
            Location
            8.6
            Rooms
            7.4

            Individual guest reviews

            • Older travelers

              The locality/ near to shops, metro and restaurants. A good central location for all galleries.

              We found the staff quite disinterested in us. We were not asked when booking out if we had enjoyed our stay and it all seemed too much trouble to even smile. The security personnel also were disinterested . The doorman never acknowledged our presence when arriving or leaving.

              • Average rating
                7.4
            • Older travelers

              Nothing special. The night vigile ( a lady) was very helpful when she noticed my nose was leaking blood.

              1 / the pleasant part of the dining room (with windows onto the street) reserved for a seminar, so that the remaining part was blind and bleak 2/ buffet Emperador booked at additional 5 €uros. We skipped it just on the principle we did not like the scheme, although the buffet looked attractive.

              • Average rating
                6.4
            • Couple

              Excellent location. Santo Domingo metro station outside the front door of the hotel.

              Room was very small and outdated. The floor looked like it had not been vacuumed. Asked for an iron on the second night and was told that there would be a €9 charge. In my opinion this is more like a 3 star hotel rather than a 4 star.

              • Average rating
                5.8
            • Older travelers

              We liked everything. Great location for sightseeing,the staff were lovely and the pool was a great way to end each afternoon.

              The only thing that did annoy me was 5 euro for a little bottle of coke at the pool

              • Average rating
                10.0
            • Group of friends

              The only thing I liked was the swimming pool and the terrace on the roof floor, but it is always packed, so you can't use it when itis nice outside.

              I did not like lots of things in this hotel. I regret that I wasted my money staying at this hotel. For my next trip I will surely find another place with better service for the same money. Lets start with the reception: very strange bunch of old grumpy men. Breakfast room ambiance is very poor although waiters were fine. Gym and swimming pool are open only between certain hours, so if you want to do your exercise at 7am, it is not possible as the gym/swimming pool open after 9 or 10am. Another important issue - security. First night, the cleaning personal used by mini bar. I did not feel safe, and aklways had to think to "hide" my personal items of value, because I was not sure if they start with the mini bar they could well take my camera, or my laptop, etc. I did not see any action from the reception after my complaint. I was worried until the end that they would charge me for the mini bar... I don't think it was right to make me feel that way during my vacations!!!! The carpet must not have been vacuumed for days, as I had very bad allergic reaction.. I was fine outside my room. When you lay down your head on the pillow you will hear the subway train that passes just under the building.. Just look for another place for the same money. You'll find much better

              • Average rating
                3.2
            • Single

              I most certainly liked the location, on the Gran Via, a few minutes from the very central Callao metro station and a walk from the buzzy Chueca district. And The facilities were superb, with a very decent sun lounge on the roof, equipped with a large pool. It cannot be underestimated how hot it is in Madrid in summer, and how pleasant it is to be able to dip in the pool. Pool is open until 7pm most days, and seem to feature longer opening hours on Thursdays, when it stays open until 10pm with a bar. The hotel also seemed to advertise a gym, which unfortunately I did not get to check out. The rooms are large - by central Madrid standards and nicely fitted.

              I am not the biggest fan of the dark mahogany furniture, which strides with the extra hot weather. I suppose that the hotel exudes old-school glamour. It is an old 4-star hotel, after all. If you, like me, like more modern fittings, there are probably better places in Madrid to turn to. But nonetheless, the hotel was very pleasantly appointed and with plenty of extra facilities to make up for the old (but perfectly kept) decor.

              • Average rating
                7.8
            • Group of friends

              Very close to shops and restaurant, staff where very friendly and helpfull

              Breakfast very expensive

              • Average rating
                10.0
            • Family with children

              The location is perfect, including walking distance to the main metro stations.

              • Average rating
                8.2
            • Group of friends

              The swimming pool is great and the staff at the bar are very very kind, funny and smart.

              • Average rating
                9.6
            • Couple

              The swimming pool and the room. The location is also perfect for shopping and close to dining area.

              • Average rating
                9.2
            • Family with children

              Location is excellent - in the city centre- staff are friendly Clean and comfortable room

              No free wifi No complimentary coffee and tea Noisy at time from the main road

              • Average rating
                8.8
            • Group of friends

              The Emperador is an excellent hotel. It has great facilities and a particularly good roof top pool, lounge and bar area which is a great asset in the centre of the city. I highly recommend this hotel.

              • Average rating
                10.0
            • Group of friends

              Super friendly and helpful staff. Excellent with the rooftop garden with a decent size swimming pool - great for kids during siesta.... Location could hardly be better! Would deifinitely consider to come back to this hotel.

              Breakfast buffet was rather expensive - 20 Euro which was the same price for young children. Ended up having our breakfast in nearby place with a more limited menu. But apart from this - everything was really good!

              • Average rating
                9.2
            • Older travelers

              The roof top pool was the big selling point, so lovely after sight seeing and the views were excellent. Staff were very friendly and helpful. Great central location, prices of drinks in the bar very expensive and a negative is that Internet is extremely expensive and slow - try to improve this area please

              Internet access too slow and too expensive for a 4 star hotel, you should make it free. Also breakfast at €22 per person is ridiculous, we all went out for breakfast due to your high prices.

              • Average rating
                8.8
            • Family with children

              We only stayed one night. I was traveling with my college age daughter. When the bellman brought us to the room, he saw that there was a double bed and immediately asked if we preferred 2 beds. He was able to show a room a few doors away with 2 beds. It was slightly smaller, but the 2 beds were much better. As my booking said double or 2 beds, we were prepared to share the double bed. The room was completely quiet, and extremely comfortable with all amenities we needed.

              Would have liked a piano player in the lobby bar. Wifi was expensive.

              • Average rating
                10.0
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            Hotel Awards 2014

            SpanishHOTEL AWARDSRecommendedMadridEmperador

            According to guest reviews, the hotel has been rated asBest Luxury Hotels in Spain

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