Dreams Tulum  5 stars

Carretera Chetumal Puerto Ju¿Rez Km 236.7 Tulum, Riviera Maya, Mexico, 00000  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The exclusive 5-star Dreams Tulum provides elegant rooms with fantastic views over the beach.

Rooms

This property has 430 guestrooms including Club Level Double Room, Ocean Junior Suite and Club Junior Suite appointed with a private balcony, a balcony and a DVD player. They provide bathrooms with a bathtub, a bidet and a shower.

Eat

A complimentary breakfast is served at the breakfast room. The air-conditioned restaurant serves special Chinese meals.

Work

Guests will benefit from currency exchange, free parking as well as wedding services, 24-hour room service.

Relax

Guests can find a ballroom, a library and a patio and make use of massage, a sauna and a steam room on the premises. For workouts the fitness center provides fitness classes, bicycles.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Free Private hotel parking is possible on site.

Number of rooms   431.

Location

    The property is located in the tourist center of Riviera Maya, steps away from Mayan Beach, Mayan Ruins of Tulum and Xel-Ha Park. Within easy reach of MexicArte, Temple of Doom and Cenotes Sac Actun.

    Getting around.

    Playa Del Carmen airport is 55 minutes' drive from the hotel.

    Distance to:

    • City Center - 54.3km
    • Airport: Playa Del Carmen - 52.9km, Cozumel - 58.0km

    Policies

    Check-In

    from  3 pm

    Check-Out

    until  12 pm

    Children and extra beds
    • All children under the age of 12 may stay at the price of USD 66 per night/person for extra beds. 
    • One child under the age of 2 may stay for free. 
    • Maximum capacity of baby cots in a room is 1. 
    Pets

    Pets are not allowed

    Facilities

    General
    • Free parking
    • Parking (fee required)
    • Car rental
    • Currency exchange
    • Elevator
    • Concierge desk
    • ATM/Cash machine
    • 24-hour security
    • Vending Machines
    • Barber/Beauty Shop
    • Newspapers/magazines
    • Tour desk
    • 24-Hour Front Desk
    Activities
    • Spa & wellness center
    Services
    • Laundry
    • Medical Facilities Service
    • Massage services
    • Dry cleaning
    • Shops/Commercial Services
    Dining facilities
    • Breakfast
    • Bar
    • Restaurant
    • In-room breakfast
    • Bar/Lounge
    Business facilities
    • Wi-Fi Internet
    • Business center
    • Fax/photocopying
    Children's facilities
    • Child care
    • Children's play area
    • Children's pool
    • Playground
    • Kids club
    Facilities for people with disabilities
    • Rooms/facilities for people with disabilities
    Leisure and relaxation facilities
    • Swimming pool
    • Indoor swimming pool
    • Sauna
    • Whirlpool
    • Bicycle rentals
    • Night club
    • Jacuzzi
    • Tennis
    • Exercise gym
    • Fitness center
    Room facilities
    • Non-smoking rooms
    • Air conditioning
    • Room service
    • Ironing facilities
    • Tea and Coffee Facilities
    • 24-hour room service
    • TV
    • Radio
    • Shower
    • Mini bar
    • Telephone
    • Hair dryer
    • In-room safe
    • Terrace
    • Private bathroom
    • Balcony
    • Satellite TV

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    Guest Room

    Tropical view, Garden view, Ocean view

    1 King or 2 Double or King Size Bed or Double Beds

    Dreams Tulum Guest Room
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    Dreams Tulum Guest Room
    Dreams Tulum Guest Room
    Dreams Tulum Guest Room
    Dreams Tulum Guest Room
    Dreams Tulum Guest Room
      Junior Suite

      Tropical view, Ocean view, Garden view

      King Size Bed or Double Bed or One Single Bed

      Dreams Tulum Junior Suite
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      Dreams Tulum Junior Suite
      Dreams Tulum Junior Suite
      Dreams Tulum Junior Suite
      Dreams Tulum Junior Suite
      Dreams Tulum Junior Suite
        Club Level Double Room

        Ocean view, Garden view

        King Size Bed

        Dreams Tulum Club Level Double Room
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        Dreams Tulum Club Level Double Room
        Dreams Tulum Club Level Double Room
        Dreams Tulum Club Level Double Room
        Dreams Tulum Club Level Double Room
        Dreams Tulum Club Level Double Room
          Premium Junior Suite

          Garden view, Ocean view

          Double Bed or Two Single Beds or One Single Bed

          Dreams Tulum Premium Junior Suite
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          Dreams Tulum Premium Junior Suite
          Dreams Tulum Premium Junior Suite
          Dreams Tulum Premium Junior Suite
          Dreams Tulum Premium Junior Suite
            Club Suite

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              Club Room

              Tropical view, Ocean view

              Double Beds or King Size Bed

              Dreams Tulum Club Room
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              Dreams Tulum Club Room
              Dreams Tulum Club Room
              Dreams Tulum Club Room
              Dreams Tulum Club Room
              Dreams Tulum Club Room
                Deluxe Double Room

                Garden view, Ocean view

                Double Bed or Two Single Beds or One Single Bed

                Dreams Tulum Deluxe Double Room
                Check Prices
                Dreams Tulum Deluxe Double Room
                Dreams Tulum Deluxe Double Room
                Dreams Tulum Deluxe Double Room
                Dreams Tulum Deluxe Double Room
                Dreams Tulum Deluxe Double Room
                  Luxury Double Room

                  Ocean view

                  Double Bed

                  Check Prices
                    Ocean Junior Suite

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                    Dreams Tulum Location

                    Legend
                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Airports
                    • Underground station
                    • Train Stations
                    • Parks
                    • Attractions for Tourists
                    • Museums
                    • Convention Centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    What's nearby

                    Local Attractions

                    • LabnaHa Cenotes & Eco Park
                      2.6km
                      Federal Road 307. Kilometer 240, Tulum
                    • Mayan Ruins of Tulum
                      5.3km
                      Tulum 77500Mexico
                    • Temple of Doom (Cenote Esqueleto)
                      6.8km
                      Coba Road, Tulum
                    • Cenotes Sac Actun
                      7.2km
                      Ejido Jacinto Pat, Tulum
                    • Mayan Beach
                      7.3km
                      TulumMexico

                    Dreams Tulum Reviews

                    Guest reviews are submitted by our customers after their stay at Dreams Tulum

                    Average guest rating

                    8.2
                    out of 10
                    Excellent
                    Based on 99 reviews

                    Rating by category:

                    Rooms
                    8.5
                    Service
                    7.7
                    Value
                    8.4
                    Dining
                    8.2
                    Location
                    8.1

                    Individual guest reviews

                    • The beach is exquisite, the hotel area is very clean and the garden is nice, front desk were are very personable and polite. Room service is prompt, the food is fabulous and great seafood and good portion sizes. The spa is absolutely beautiful.

                      The water trampoline had corroded springs and was in a poor state of repair, the pool was pretty dirty.

                      My rating for the hotel:

                      • Average rating
                        8.0
                      • Location
                        10
                      • Rooms
                        6
                      • Service
                        8
                      • Value
                        8
                    • The beach is beautiful, gym etc. It is a huge place for being a hotel and all of the staff are very helpful and very friendly. The rooms are good and the facility is nice.

                      Water not super hot, the food wasn't the best there and the pools were nice, not too loud.

                      My rating for the hotel:

                      • Average rating
                        7.0
                      • Location
                        6
                      • Rooms
                        8
                      • Service
                        6
                      • Value
                        8
                    • Avenue, a great afternoon and the seaside grill is good too, has a beautiful view. The hotel is like a small village and the lobby is brand new and very nice. Very well done, and the entertainment staff are very energetic, for Canadians and Americans used to free internet, this is an annoyance, the two pools need to be cleaned more often.

                      The beach is not ideal for swimming, unlimited towels by day no need to show your room key.

                      My rating for the hotel:

                      • Average rating
                        8.0
                      • Location
                        7
                      • Rooms
                        9
                      • Service
                        9
                      • Value
                        7
                    • Very nice pool and beach, great location. Best hotel in riveria maya and beautiful room and buildings. For the money we paid to be there just wasn't worth, lobby was spotless and a welcome champagne was waiting for us, the service was also very good.

                      To sum up remember 's Mexico not downtown ny, in a bed that is very uncomfortable and the facilities appeared old and run down.

                      My rating for the hotel:

                      • Average rating
                        7.8
                      • Location
                        8
                      • Rooms
                        9
                      • Service
                        6
                      • Value
                        8
                    • The pool areas are fantastic and the Dreams beach is very clean. Wonderful place to get married, the bathrooms in the new buildings are completely upgraded and very nice, staff are uniformly friendly and unintrusive. Water is clear and lovely, the restaurants are okey, don't expect great food.

                      Not worth the exspensive price, the hotel was not particulary helpful in finding out the culprit was and the service was less than impressive. The furniture was old and broken, the salad bar was nasty.

                      My rating for the hotel:

                      • Average rating
                        6.6
                      • Location
                        6
                      • Rooms
                        7
                      • Service
                        5
                      • Value
                        8
                    • The pool water was hotter than the hot tubs and Italian and Asian restaurants were the best.

                      My rating for the hotel:

                      • Average rating
                        8.0
                      • Rooms
                        8
                    • Beautiful place, the bathroom was gorgeous w/lots of marble and a jacuzzi tub, the food was much better than we expected.

                      My rating for the hotel:

                      • Average rating
                        7.0
                      • Rooms
                        8
                      • Value
                        6
                    • Great stay, the water is clear and warm.

                      My rating for the hotel:

                      • Average rating
                        9.0
                      • Rooms
                        10
                      • Value
                        8
                    • The dreams Tulum provided a wonderful setting for a perfectly relaxing and the room was very nice and clean. The food was great.

                      My rating for the hotel:

                      • Average rating
                        10.0
                      • Rooms
                        10
                      • Value
                        10
                    • The three fancy places for night eating had impeccable service, the water was the BEST here and the food was good at the Italian and Japanese resturaunts.

                      My rating for the hotel:

                      • Average rating
                        10.0
                      • Rooms
                        10
                      • Value
                        10
                    • We just returned from a week at dreams Tulum, comfortable bed and we liked the Italian restaurant the most.

                      My rating for the hotel:

                      • Average rating
                        9.0
                      • Rooms
                        10
                      • Value
                        8
                    • Lovely hotel and all the staff we very accomodating and graceful. Large showers and bathrooms, good food. Also, speaking Spanish helps as well, the pool wass also great for the kids.

                      My rating for the hotel:

                      • Average rating
                        8.4
                      • Rooms
                        8
                      • Service
                        9
                      • Value
                        8
                    • Overall the place was very romantic and pleasant, the pool was kept clean and the bed was very comfortable, at the other restaurants the presentation and staff were uniformly excellent.

                      The food was really great and don't think we had one bad meal.

                      My rating for the hotel:

                      • Average rating
                        10.0
                      • Rooms
                        10
                      • Value
                        10
                    • Decent place overall, reception – Mmmm – excellent we arrived and the room our friends were in was very nice. All restaurants were great.

                      My rating for the hotel:

                      • Average rating
                        8.0
                      • Service
                        6
                      • Value
                        10
                    • The beach was georgous and soo well kept at the hotel, the staff were always friendly and helpful. Our room was very nice and food was good.

                      My rating for the hotel:

                      • Average rating
                        9.0
                      • Rooms
                        9
                      • Service
                        8
                      • Value
                        10
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                    Why book with us?

                    Low prices
                    Enjoy our best price guarantee and special offers.
                    Free cancellations
                    Usually cancellations can be made without charge close to your arrival date (check policies).
                    Guaranteed room
                    You get instant confirmation directly from the hotel's reservation database.

                    Hotel Awards 2014

                    MexicanHOTEL AWARDSRecommendedRiviera MayaDreams Tulum

                    According to guest reviews, the hotel has been rated asBest Spa Hotels in Mexico

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