Doubletree By Hilton New York City - Chelsea  4 stars

128 West 29Th Street, New York, United States, 10001  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Rooms were clean - Staff was extremely helpful - Elevator was at times slow - Breakfast is very good
  • Super staff - The best beds shower and towels - Breakfast was good
  • Bed was amazingly comfortable - Free breakfast - Free internet
  • Rooms were comfortable - coffee maker in the room - Staff were great
  • Room was clean - Bed linens really fresh - Breakfast is good

Overview

Ideally situated, Doubletree New York City – Chealsea Hotel is in walking distance to Manhattan's main sights such as Broadway, the Empire State Building, the business district, fashion districts and meat packing district.

This three stars hotel offers 236 elegantly furnished, well-equipped and air-conditioned guestrooms.

Wireless Internet access is available in the hotel rooms for a surcharge.

Guests can enjoy freshly prepared American cuisine in the hotel restaurant “Chelton's Bar and Grille”, serving breakfast, lunch and dinner daily.

Pennsylvania Station - commonly known as Penn Station - is the major intercity train station and a major commuter rail hub in New York city just 0.5 kilometres away from hotel.

Year renovated   2008.  Number of floors   27.  Number of rooms   236.

Distance to:

  • City Center New York - 2.4 mi
  • Airport: La Guardia (LGA) - 6.6 mi, Teterboro (TEB) - 8.0 mi
  • Train Station: Penn Station - 1700 ft, Grand Central Station - 4600 ft
  • Underground station: 28th Street (IRT Broadway – Seventh Avenue Line) - 700 ft, 28th Street (BMT Broadway Line) - 1400 ft
  • Bus stop - 700 ft
  • Restaurants: Chelton's Bar & Grill (Food: American) - 100 ft, Canaan Japanese Restaurant (Food: Japanese) - 300 ft
  • Parks: Greeley Square Park - 900 ft, Franklin D. Roosevelt Four Freedoms Park, LLC_ - 1700 ft

Rooms

All rooms are spacious and appointed with comfortable Sweet Dreams beds, air conditioning, flat screen TV, in-room safe, work desk, two phones with two lines, voice mail, high-speed internet connections, coffee/tea maker, hair dryer, iron and ironing board.

The bathroom has a shower or tub combination and luxury toiletries.

Refrigerators, hypo-allergenic bedding, and wake-up calls are available on request.

Room types:

standard room with king bed, standard king room smoking, standard room with two double beds, two double beds smoking, king Empire State building view, double Empire State building view, accessible one queen non smoking.

A stay for children below 18 years is complimentary and if an additional bed is required an extra bed charge will be applied.

Dining options

The hotel has a restaurant called “Chelton's Bar and Grille” which serves a delicious food of traditional American cuisine.

Breakfast serves every morning (surcharges apply).

Restaurant offers seafood, steaks, chicken, pasta dishes, soups, delicious salads and great American desserts.

After dinner, guests can relax with cocktail in the trendy elegant Lounge.

There is also room service available.

A full breakfast is served at affordable prices. 

Work

Business centre facilities include fax machine, photo copying service, express mail, business phone service and complimentary printing service.

Wireless internet access is available in public areas and is free of charge.

Leisure

Fitness centre is well-equipped with cardio and circuit training equipment.

Additional features

A 24-hour front desk, 24-hour room service, concierge service, tour desk, multilingual staff, air-condition, heating, elevator, safety deposit box, non-smoking rooms, baggage storage, laundry, dry cleaning, cash machine, fax machine.

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Policies

Check-In

from  12 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 
Pets

Pets are allowed on request

Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Pets allowed
  • Elevator
  • ATM/Cash machine
  • Concierge desk
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Vending Machines
  • Tour desk
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Paid Public parking is possible at a location nearby.

Services
  • Bell staff/porter
  • Maid Service
  • Valet parking
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting room
Children's facilities
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
  • Grab bars in bathroom
Leisure and relaxation facilities
  • Fitness center
  • Exercise gym
  • Tennis
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Cable TV
  • Satellite TV
  • Ironing facilities
  • LCD TV
  • Ergonomic chair
  • Bathtub
  • Pay TV
  • Work desk
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Shower
  • Radio
  • Toilet
  • Balcony
  • Private bathroom
  • Sofa bed
  • Sitting area
  • Dressing area
  • Armchair
  • Living room
  • HBO available

Travelers’ questions & answers

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All rooms are spacious and appointed with comfortable Sweet Dreams beds, air conditioning, flat screen TV, in-room safe, work desk, two phones with two lines, voice mail, high-speed internet connections, coffee/tea maker, hair dryer, iron and ironing board.

The bathroom has a shower or tub combination and luxury toiletries.

Refrigerators, hypo-allergenic bedding, and wake-up calls are available on request.

Room types:

standard room with king bed, standard king room smoking, standard room with two double beds, two double beds smoking, king Empire State building view, double Empire State building view, accessible one queen non smoking.

A stay for children below 18 years is complimentary and if an additional bed is required an extra bed charge will be applied.

Double Room
Check Prices
Doubletree By Hilton New York City - Chelsea Double Room
Doubletree By Hilton New York City - Chelsea Double Room
Doubletree By Hilton New York City - Chelsea Double Room
Bed type: Double Beds or King Size Bed or Queen Size Bed

Well-appointed non-smoking room features a King size bed, work area with a large desk and ergonomic executive chair as well as spacious bathroom.

Room facilities
    Double Room
    Check Prices
    Doubletree By Hilton New York City - Chelsea Double Room
    Doubletree By Hilton New York City - Chelsea Double Room
    Doubletree By Hilton New York City - Chelsea Double Room
    Bed type: Double Beds or King Size Bed or Queen Size Bed

    Well-appointed smoking room features a King size bed, work area with a large desk and ergonomic executive chair as well as spacious bathroom.

    Room facilities
      Double Room
      Check Prices
      Doubletree By Hilton New York City - Chelsea Double Room
      Doubletree By Hilton New York City - Chelsea Double Room
      Doubletree By Hilton New York City - Chelsea Double Room
      Bed type: Double Beds or King Size Bed or Queen Size Bed

      With the views of Empire State Building non-smoking room features a King size bed, work area with a large desk and ergonomic executive chair as well as spacious bathroom.

      Room facilities
        Double Room
        Check Prices
        Doubletree By Hilton New York City - Chelsea Double Room
        Doubletree By Hilton New York City - Chelsea Double Room
        Doubletree By Hilton New York City - Chelsea Double Room
        Bed type: Double Beds or King Size Bed or Queen Size Bed

        Accessible non-smoking room features a Queen size bed, work area with a large desk and ergonomic executive chair as well as spacious bathroom.

        Room facilities
          Double Room
          Check Prices
          Doubletree By Hilton New York City - Chelsea Double Room
          Doubletree By Hilton New York City - Chelsea Double Room
          Doubletree By Hilton New York City - Chelsea Double Room
          Bed type: Double Beds or King Size Bed or Queen Size Bed

          Accessible smoking room features a Queen size bed, work area with a large desk and ergonomic executive chair as well as spacious bathroom.

          Room facilities
            Double Room
            Check Prices
            Doubletree By Hilton New York City - Chelsea Double Room Penthouse
            Doubletree By Hilton New York City - Chelsea Double Room Penthouse
            Doubletree By Hilton New York City - Chelsea Double Room Penthouse
            Bed type: Double Beds or King Size Bed or Queen Size Bed

            This oversized room with balcony opening on views of the Empire State Building and the Chrysler Building features a King size bed, work area with a large desk and ergonomic executive chair as well as spacious bathroom.

            Room facilities
              Suite King
              Check Prices
              Doubletree By Hilton New York City - Chelsea Suite King
              Bed type: King Size Bed or Double Bed

              Located on one of the higher floors, this beautiful non-smoking two room, one-bedroom Suite features a King size bed, living room with sofa bed and an overstuffed chair with ottoman as well as spacious bathroom.

              Room facilities
                Standard Room
                Check Prices
                Doubletree By Hilton New York City - Chelsea Standard Room
                Doubletree By Hilton New York City - Chelsea Standard Room
                Doubletree By Hilton New York City - Chelsea Standard Room
                Bed type: Double Beds or King Size Bed or Queen Size Bed

                With the views of Empire State Building non-smoking room features two Double beds, work area with a large desk and ergonomic executive chair as well as spacious bathroom.

                Room facilities
                  Standard Room
                  Check Prices
                  Doubletree By Hilton New York City - Chelsea Standard Room
                  Doubletree By Hilton New York City - Chelsea Standard Room
                  Doubletree By Hilton New York City - Chelsea Standard Room
                  Bed type: Double Beds or King Size Bed or Queen Size Bed

                  Well-appointed non-smoking room features two Double beds, work area with a large desk and ergonomic executive chair as well as spacious bathroom.

                  Room facilities
                    Standard Room
                    Check Prices
                    Doubletree By Hilton New York City - Chelsea Standard Room
                    Doubletree By Hilton New York City - Chelsea Standard Room
                    Doubletree By Hilton New York City - Chelsea Standard Room
                    Bed type: Double Beds or King Size Bed or Queen Size Bed

                    Well-appointed smoking room features two Double beds, work area with a large desk and ergonomic executive chair as well as spacious bathroom.

                    Room facilities
                      Standard Room
                      Check Prices
                      Doubletree By Hilton New York City - Chelsea Standard Room
                      Doubletree By Hilton New York City - Chelsea Standard Room
                      Doubletree By Hilton New York City - Chelsea Standard Room
                      Bed type: Double Beds or King Size Bed or Queen Size Bed

                      Accessible non-smoking room features two Double beds, work area with a large desk and ergonomic executive chair as well as spacious bathroom.

                      Room facilities

                        Doubletree By Hilton New York City - Chelsea LocationWhat's nearby

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                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
                        • Stadiums
                        • Food and meals
                        • General

                        Hover above the icons to see hotel photo and details.

                        Click the hotel to go to the main hotel page.

                        What's nearby

                        What's nearby.

                        There are lots of great attractions near this hotel, such as:

                        Madison Square Garden (the world’s most famous arena) - 300m

                        Fashion Institute of Technology - 400m

                        The Institute of Culinary Education - 500m

                        Macy's (department store) - 500m

                        Empire State Building - 500m

                        Madison Square Park - 500m

                        Bryant Park - 900m

                        Flatiron Building - 700m

                        The Morgan Library and Museum - 800m

                        New York Public Library - 900m

                        Rubin Museum of Himalayan Art - 900m

                        Centre for Jewish History - 1km

                        New Amsterdam Theatre - 1.1km

                        Gramercy Park - 1.1km

                        Tourist attractions
                        • Penn Station (AMTRAK)
                          700 ft
                        Convention centers
                        Sport related
                        • Madison Square Garden
                          1000 ft
                        Historical sites
                        • Jablonski Berkowitz Cnsrvtn
                          1000 ft
                        Stadiums
                        • Madison Square Garden
                          700 ft
                        Museums
                        • Center For Figurative Painting
                          400 ft
                        • Glamour International Inc
                          400 ft
                        • Chamber Music America Inc
                          700 ft
                        • Rachel Adler Fine Art
                          700 ft
                        • The Museum at FIT
                          700 ft
                        • Hubert Paley Studio
                          700 ft
                        • Association of Hispanic Arts
                          1000 ft
                        Halls
                        • Center of Life Inc
                          700 ft
                        Universities, Institutes
                        • Sobelson School
                          400 ft
                        • American Committee-Shenkar Clg
                          400 ft
                        • Career Education Intl
                          400 ft
                        • Fashion Institute-Technology
                          700 ft
                        • Techno-Dent Training Ctr
                          700 ft
                        • New York Theological Smnry Lib
                          1000 ft
                        • Barbizon Modeling Agency
                          1000 ft
                        • College of New Rochelle
                          1000 ft
                        Underground stations
                        • 28th Street (IRT Broadway – Seventh Avenue Line)
                          400 ft

                        Local Attractions

                        • Top of the Rock Observation Deck
                          1.0 mi
                          30 Rockefeller Center, New York City
                        • High Line
                          5300 ft
                          Access at Gansevoort Street, 14th Street, 16th Street, 18th Street, 20th Street, New York City
                        • Manhattan Theatre Club (MTC)
                          5000 ft
                          Biltmore Theatre, 261 W. 47th St., between Broadway and 8th Aves, New York City
                        • Meatpacking District
                          5100 ft
                          West of Eighth Avenue, New York City
                        • Breakfast at Tiffany's on Broadway
                          5100 ft
                          138 W 48th St, New York City

                        Near the hotel

                        • Empire State Building
                          1700 ft
                          350 Fifth Avenue, New York City
                        • The Museum at FIT
                          800 ft
                          Seventh Avenue at 27th Street, New York City
                        • Greeley Square Park
                          900 ft
                          Broadway, Ave of Americas, New York City
                        • Koreatown
                          1200 ft
                          32nd Street, New York City
                        • Madison Square Garden
                          1400 ft
                          4 Penn Plaza, New York City
                        • Herald Square
                          1500 ft
                          1 Herald Square, New York City
                        • Museum of Sex
                          1600 ft
                          233 Fifth Ave, New York City

                        Restaurants Nearby

                        • Chelton's Bar & Grill

                          Food: American

                          100 ft
                          129 West 29th Street
                        • Canaan Japanese Restaurant

                          71% likes this, based on 35 reviews
                          Food: Japanese
                          Price Range: USD 11 - USD 16

                          300 ft
                          154 W 29th St

                          Phone: 212-947-9298

                        • Ajisen Ramen

                          69% likes this, based on 26 reviews
                          Food: Japanese

                          300 ft
                          136 W 28th Street
                        • Izumi Sushi

                          74% likes this, based on 31 reviews
                          Food: Sushi, Japanese

                          300 ft
                          139 W 28th St

                          Phone: 212-273-1169

                        • The Halal Guys

                          79% likes this, based on 167 reviews
                          Food: American

                          600 ft
                          6th Avenue at 53rd
                        Getting there.

                        The nearest airports are:

                        New York, NY (LGA-LaGuardia) - 10.5km away from hotel
                        Newark, NJ(Newark Liberty international) - 16.9km away
                        New York, NY (JFK- John F.Kennedy international) - 20.9km away

                        Directions from New Jersey to the Hotel: from New Jersey at Turnpike take Exit 16E (Lincoln Tunnel) toward 30-31st Street, turn slight left onto NY-495E/Lincoln Tunnel Expressway, then turn left to the West 30th Street and again turn left onto West 29th Street.

                        Getting around.

                        Penn Station is just 500m away from the hotel.

                        Taxis and shuttle service available at the hotel.

                        The hotel provides business and car rental services.

                        Parking is possible (surcharges apply) at a location close to hotel.

                        Doubletree By Hilton New York City - Chelsea Reviews

                        Guest reviews are submitted by our customers after their stay at Doubletree By Hilton New York City - Chelsea

                        Average guest rating

                        8.2
                        out of 10
                        Excellent
                        Based on 73 reviews

                        Rating by category:

                        Location
                        8.5
                        Dining
                        7.3
                        Rooms
                        8.0
                        Service
                        8.2
                        Value
                        8.3

                        Individual guest reviews

                        • Group of friends

                          The hotel was well located for shopping, restaurants and tourist activities.

                          Although the room was clean and modern, it was at times cramped for two people. The room did provide adequate cupboards and drawers to unpack your bags though which helped alleviate the space issues.

                          • Average rating
                            9.2
                        • Couple

                          It was a very quiet hotel. Not a lot of noise during the night. Room was clean and comfortable. Cookies on check-in was a nice treat!

                          Terrible view, in mid-block, but for a quick night out and if you're not looking for anything fancy it was a good choice.

                          • Average rating
                            6.2
                        • Older travelers

                          Nothing

                          The hotel is not clean, the lobby is very busy and unwelcoming, the elevators are slow, dirty and unavailable. The price is very high for what we get. We booked 4 nights, were very dissatisfied and the manager claimed that we had a good price: we booked at 359 dollars/night and he claimed that same rooms were booked for over 500$ at the same time. I am a hiltonhonors member and received a very poor service. We tried to get out of the hotel for personal reasons but I was told that I would have to pay for the four nights anyhow. Other 4* star hotels in more convenient locations in Manhattan had rooms available at 239$. I am very disappointed at both Double Tree by Hilton and Booked.net and will not use either in the future. I am a big traveller and this is a shame.

                          • Average rating
                            3.8
                        • Group of friends

                          Good Hotel with friendly staff. Very convenient location in Manhattan not to far from subway and Midtown. Great little shops next door for shopping and eating.

                          Rooms are very small. I stayed in much bigger rooms in Manhattan for the same rate. There's no fridge and no microwave for leftovers when you have some. There's a small closet, not big enough to store any luggage. If you're a group of four people, you might feel very cramped after a while. Overall an ok experience. Only worth it if you have a great price for the room!

                          • Average rating
                            7.4
                        • Single

                          Ashley, outstanding!! Need I say more!! Give her a raise!!!!

                          No weekend newspaper,, big whoop

                          • Average rating
                            10.0
                        • Group of friends

                          The location was definitely the best thing. The 28th st subway station is a 2 min walk .... Madison square garden a 5 min walk ... You can see the lights of Times Square from the corner of 29th st with 7 ave ... so really good location ... The hotel staff was always helpful too so I'd recommend this hotel to anyone who seeks a nice hotel which is a little more expensive then the budget options ...

                          I'd read about the elevator problems that this hotel has and can confirm they are all true. If you are leaving the hotel during peak times (morning and evening) allow yourself an extra 10 min or so ... and be patient because the elevators do take a while and are always full of people ...

                          • Average rating
                            7.4
                        • Group of friends

                          The room is clean and stylish, it's very convenient to take a shower. Free Wi-Fi, complementary water. Hot cookie upon the check-up =)

                          The maps they give to visitors are poor.

                          • Average rating
                            7.8
                        • Group of friends

                          This is a typical budget chain hotel, no frills and no atmosphere, in a location I wouldn't have described as Chelsea - surely its the Garment District? There were a lot of dodgy looking homeless people around that area in the later evening, so didn't feel that safe. You get what you pay for when it comes to hotel rooms in nyc, small and functional best describes it. The bonus points would go to the hotel's very friendly, helpful hotel staff - who were great with local information.

                          Difficulties with elevators, only two and constantly full, when you're on the 25th floor the stairs aren't an option. Cleanliness of rooms, not re-stocking coffee / milk and not leaving bedding for the pull down bed. When the bed was pulled down we had to re-arrange the furniture to get into the room, which was a pain. Didn't like the area as it didn't feel safe.

                          • Average rating
                            6.2
                        • Family with children

                          I thought the Hotel was fine. The location was central to all we were doing, but late at night felt unsafe out away from the hotel. We walked from pen station at 4AM and I was leary. The employees were all very helpful. The cookies were delicious. The rooms were nice (small but nice). I have visited three hotels in NY/NY all were nice and this was probably my least favorite, but marginaly. Still a nice place and I would stay again. For the money it was a good deal. We paid $250 after taxes per night in April.

                          No refridgerator

                          • Average rating
                            8.8
                        • Family with children

                          The staff was very accommodating and friendly, loved the extras that they seemed to extend to us on my daughters 13th birthday. The concierge Franc was great and helped us a lot as well as Judy from the front desk, would definitely stay at the Chelsea location every time we are in the area. Thanks for helping make this trip wonderful.

                          Not enough cookies lol!!! Everything was great, we had read different reviews and the ones that were even remotely not good were wrong we had a great stay and I am seriously considering purchasing one of your mattresses from the site. Wonderful again.

                          • Average rating
                            9.6
                        • Couple

                          The huge beds and view

                          Werent accommodating if u booked thru 2nd party

                          • Average rating
                            9.2
                        • Couple

                          We were pleased with its close proximity to Times Square and other attractions.

                          We were disappointed to find that when we arrived the bin in our bathroom was full with rubbish so hadnt been empty. We had no tea or milk and this wasn't replaced for the entirity of our stay. We stayed at the hotel for 5 night and the sheets were only changed on the fourth night which I feel is unacceptable. Also there was a long wait for the elevators atbusy times of the day. The hotel was comfortable and had a great location but I feel that the housekeeping was inadequate for the money we paid to stay there!

                          • Average rating
                            5.4
                        • Couple

                          Excellent location for theater district, shopping, and NJ transit to/from Newark Airport. Great breakfast options outside of hotel nearby. Comfortable beds, quiet street, very clean room and common areas. Location seemed to be safe and secure for a big city.

                          We stayed on second floor. A couple of days, multiple housekeping carts seem to be positioned in smaall hallway but did not impact room.

                          • Average rating
                            10.0
                        • Couple

                          Friendly and attentive staff. Very clean room. Excelente location near Fifth Av/34th St and two subway stations.

                          The elevators (two) are insufficient at peak times or fully booked times. Although internet is only 10$ per 24 h, I think it could be included in room rate.

                          • Average rating
                            8.2
                        • Single

                          The staff at every level was friendly, attentive and helpful. All required services were provided efficiently. And the most wonderful bed, pillows and bedding.

                          Not the prettiest or newest room, but the service, comfort and views made up for that.

                          • Average rating
                            9.6
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