Diplomat Hotel Astana

4 stars

29/1 Kunaeva (Tauelsyzdyk) Street, Astana, Kazakhstan, 01000

Overview

The classic and stylish 4-star Diplomat Hotel is a great place to stay in Astana.

Rooms

All the stylish accommodation units at Diplomat Hotel are loaded with minibar, satellite TV and wireless internet. Some of the guestrooms have spectacular views.

Eat

At the on-site restaurant you can enjoy fine cuisine.

At the hotel Diplomat guests are invited to a buffet breakfast served for free. 

Internet

Wireless internet is available in the entire hotel and the rate is KZT 25 per minute

Guest Parking

Free Public hotel parking is possible on site.

hotel Diplomat Hotel Astana Astana location

A 0-minute drive to the center of Astana.

Distance to:

  • City Center - 100 m

Rooms

Availability
Guaranteed lowest rates

Check-in date
Check-out date
Adults per room

Facilities

General
  • Parking (fee required)
  • Free parking
  • Car rental
  • Currency exchange
  • Elevator
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Tour desk
  • Airport shuttle
  • Doctor on call
  • Luggage storage
  • Coffee shop
  • ATM/Cash machine
  • Airline desk
  • 24-hour security
Services
  • Ticket service
  • Laundry
  • Massage services
  • Maid Service
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Ironing facilities
  • Cable TV
  • Heating
  • TV
  • Mini bar
  • Hair dryer
  • In-room safe
  • Bathroom telephone
  • Bathrobe
  • Private bathroom
Dining facilities
  • Breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • Meal plan
  • In-room breakfast
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • High speed internet access
  • Fax/photocopying
  • Translation service
  • Secretarial service
Meeting facilities
  • Audiovisual equipment
  • Meeting/banquet facilities
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Brailled elevators
  • Ramp access
  • Wheel chair access
Leisure and relaxation facilities
  • Bowling

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Guest feedback

Read hotel reviews
  • Good value for money compared to other hotels in Astana and rather low rate for the category.
  • Location excellent, the stuff was very kind.
Average guest rating
Very good
3.7
Based on  34 reviews

Policies

Check-In

from  2 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of KZT 4000 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
  • There are no baby cots provided in a room. 
Pets

Pets are not allowed

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Availability




    Hotel Diplomat Astana Location

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    • General

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    Click the hotel to go to the main hotel page.

    Availability
    Guaranteed lowest rates

    Check-in date
    Check-out date
    Adults per room

    Hotel Diplomat Astana Reviews

    Guest reviews are submitted by our customers after their stay at Hotel Diplomat Astana

    Average guest rating:

    3.7Based on 34 reviews

    • Location 3.8
    • Rooms 3.7
    • Service 3.8
    • Value 3.7
    • Dining 3.4

    Individual guest reviews

    Reviews are ordered by language and date with a maximum of 25 reviews. 

    • Average rating: 3.5

      Location is very good and hotel is not too bad. Reception people are very helpful, internet is free.

      My ratings for this hotel are:

      • 3 Location
      • 4 Rooms
      • 3 Service
      • 4 Value
    • Average rating: 3.5

      In the new city centre and staff very helpful for arranging taxis. The stuff was very kind, room was spacious and clean, breakfast was pretty good, nice buffet.

      My ratings for this hotel are:

      • 4 Location
      • 4 Rooms
      • 3 Value
    • Average rating: 4.3

      Business centre is decent and the hotel is new. Staff is very kind, the internet connexion is working well and breakfast is good did include also coffee.

      My ratings for this hotel are:

      • 5 Location
      • 5 Rooms
      • 4 Service
      • 4 Value
    • Average rating: 3.4

      Central location, friendly stuff and rather low rate for the category. Staff there are very accommodating.

      My ratings for this hotel are:

      • 3 Location
      • 4 Service
      • 3 Value
    • Average rating: 3.2

      Nice view from your room and comfortable hotel. Reasonably friendly and helpful staff, great Manager, wifi internet service poor. The breakfast was the worst experience in my entire life.

      My ratings for this hotel are:

      • 3 Location
      • 4 Rooms
      • 3 Service
      • 3 Value
    • Average rating: 3.0

      Good location and decent place. Friendly staff and spacious rooms.

      No immediate restaurants nearby and old mattress. Breakfast poor value for money.

      My ratings for this hotel are:

      • 4 Location
      • 4 Rooms
      • 4 Service
      • 1 Value
      • 3 Dining
    • Average rating: 3.4

      Very central location and good hotel. Apparently staff is not managed nor trained, and certainly not rigorous nor professional.

      My ratings for this hotel are:

      • 4 Location
      • 3 Service
      • 3 Value
    • Average rating: 3.7

      Friendly staff good location up to date infraestructure and rooms have enough of place, bathrooms are nice and clean. The service is not up to the price paid, breakfast is quite good.

      My ratings for this hotel are:

      • 5 Location
      • 3 Service
      • 3 Value
    • Average rating: 3.6

      Comfortable stay good service and kind staff. Room large and clean.

      Business center was never accessible, breakfast was poor.

      My ratings for this hotel are:

      • 5 Location
      • 4 Rooms
      • 4 Service
      • 4 Value
      • 2 Dining
    • Average rating: 3.7

      Good value for money and very helpful staff. Nice bathrooms.

      My ratings for this hotel are:

      • 4 Rooms
      • 4 Service
      • 4 Value
    • Average rating: 4.2

      Location excellent, good value for money compared to other hotels in Astana, staff is very nice sometimes a bit confused.

      My ratings for this hotel are:

      • 4 Service
      • 4 Value

    Availability
    Guaranteed lowest rates

    Check-in date
    Check-out date
    Adults per room

    Why book with us?

    • No prepayments

      Pay at the hotel, credit card details are only required to guarantee your booking.

    • Low prices

      Enjoy our best price guarantee and special offers.

    • Free cancellations

      Usually cancellations can be made without charge close to your arrival date (check policies).

    • Guaranteed room

      You get instant confirmation directly from the hotel's reservation database.

    Hotel Awards 2012

    Kazakh HOTEL
    AWARDS 2012
    Best Value

    According to guest reviews, the hotel has been rated asBest Value Hotels in Kazakhstan

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