Cumberland Hotel  4 stars

Great Cumberland Place, London, United Kingdom, W1H 7DL  show mapSave
From  US$ 255
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

The Cumberland, A Guoman Hotel is unique hotel with 1,000 guestrooms and can be mistaken for a contemporary art gallery. Some guestrooms have views of Hyde Park. The in-house brasserie bar, Rhodes W1, is overseen by celebrity chef Gary Rhodes.

Overview

The four-star Cumberland, a Guoman Hotel is located in the West End near the key shopping spots.

This traditional hotel offers a fitness center and Wi-Fi.

All 1019 comfortable rooms feature flat screen TV and power showers.

The hotel offers a Michelin-starred dining at the restaurant.

Marble Arch London Underground Station is within 100m.

Number of rooms   1019.

hotel Cumberland Hotel London location

The hotel is set in the West End.

Distance to:

  • City Center - 2.4km
  • Airport: London City Airport - 14.9km, Northolt - 18.5km
  • Train Station: Marylebone Station - 1.0km, Paddington Station - 1.1km
  • Underground station: Edgware Road - 1.0km, Bond Street - 700 m
  • Bus stop - 200 m

Rooms

All rooms feature coffee and tea making facilities, complimentary toiletries, flat screen LCD TV with free view, hair dryer, heated bathroom mirrors, king sized bed, kitchen with utensils in apartments, power shower, safe, work desk.

A 24-hour room service is available.

Dining options

The Rhodes W1 offers a Michelin-starred dining with international menu in its informal surrounding.

Rhodes W1 Brasserie specializes in international innovative cuisine.

Carbon Bar is modernly designed and features a selection of drinks and live music.

Kua Bar & Lounge serves an afternoon tea and some light foods in its informal surrounding.

Rhodes Patrón Bar is famous for its world-class tequila and other alcoholic drinks available from 11am daily.

Private dining is possible on request.

All visitors are offered a full breakfast for a fee. 

Work

The conference rooms include AV equipment.

Wi-Fi costs GBP 5.99 per hour.

Leisure

A fitness center is available for your relaxation.

Additional features

The hotel is friendly to guests with disabilities.

Facilities

General
  • Parking (fee required)
  • Currency exchange
  • Elevator
  • Concierge desk
  • Luggage storage
  • 24-Hour Front Desk
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

No parking available.

Services
  • Butler service
  • Dry cleaning
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
Meeting facilities
  • Conference facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Exercise gym
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • In-room safe
  • 24-hour room service
  • Mini bar
  • Hair dryer

Policies

Check-In

from  2 pm

Check-Out

until 07:00-12:00 hours

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 1 may stay for free. 
  • All children under the age of 2 may stay for free. 
  • Maximum capacity of extra beds in a room is 1. 
  • Maximum capacity of baby cots in a room is 1. 

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All rooms feature coffee and tea making facilities, complimentary toiletries, flat screen LCD TV with free view, hair dryer, heated bathroom mirrors, king sized bed, kitchen with utensils in apartments, power shower, safe, work desk.

A 24-hour room service is available.

Guest Room

Double Or Twin Beds

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Cumberland Hotel Guest Room
    Executive Twin Room

    Two Single Beds

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      Special Double Room

      Double Bed

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      Cumberland Hotel Special Double Room
        Standard Double Room

        Double Bed

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        Cumberland Hotel Standard Double Room
        Cumberland Hotel Standard Double Room
        Cumberland Hotel Standard Double Room
          Double Room

          1 Double and 1 Single bed or Double Bed

          Cumberland Hotel Double Room
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          Cumberland Hotel Double Room
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            Standard Room

            Double Bed or Two Single Beds

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            Cumberland Hotel Standard Room
              Single Room

              One Single Bed

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              Cumberland Hotel Single Room
                Twin Room

                Two Single Beds

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                  Executive Room

                  Double Or Twin Beds

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                  Cumberland Hotel Executive Room
                    Standard Twin Room

                    Two Single Beds

                    Cumberland Hotel Standard Twin Room
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                    Cumberland Hotel Standard Twin Room
                      Executive Double Room

                      Double Bed or King Size Bed

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                      Cumberland Hotel Executive Double Room
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                        Cumberland Hotel LocationWhat's nearby

                        Legend
                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Airports
                        • Underground Railway Stations
                        • Train Stations
                        • Parks
                        • Attractions for Tourists
                        • Museums
                        • Convention Centers
                        • Stadiums
                        • Food and meals
                        • General

                        Hover above the icons to see hotel photo and details.

                        Click the hotel to go to the main hotel page.

                        What's nearby

                        What's nearby.

                        Oxford Street, an upscale shopping area is within 100m

                        Marble Arch, a unique marble construction is a short walk away

                        Hyde Park, the city’s largest green area is within walking distance

                        Buckingham palace, a royal residence is a short walk away

                        Selfridges, 400 m, a chain of high end department stores in the United Kingdom

                        Mark Gallery, 400 m, specializing in fine religious icons

                        Light Gallery, 400 m, exhibiting contemporary art and photography

                        Attractions for Tourists
                        • Farmilo Fiumano
                          300 m
                        • The Colomb Art Gallery
                          500 m
                        • Atlas Gallery
                          500 m
                        • Indar Pasricha Fine Arts
                          500 m
                        General
                        • West London Synagogue
                          200 m
                        • 500 m
                        • John Lennon and Yoko Ono's Flat
                          500 m
                        • Oriental Club
                          500 m
                        • The Windsor Castle
                          600 m
                        Shopping Areas
                        • Selfridges
                          400 m
                        • Grosvenor House Antiques Fair
                          600 m
                        Amusement
                        • JR Photography
                          400 m
                        Museums
                        • The Wallace Collection
                          500 m
                        Parks
                        • Mile End Park and Arts Pavilion
                          500 m
                        Gallery
                        • Mark Gallery
                          400 m
                        • Light Gallery
                          400 m
                        • The Park Gallery
                          500 m
                        Underground Railway Stations
                        • Bond Street
                          600 m

                        Local Attractions

                        • Harrods
                          1.6km
                          87-135 Brompton Road, London
                        • Fortnum and Mason
                          1.5km
                          181 Picadilly, London
                        • Wellington Arch
                          1.5km
                          Hyde Park Corner, London
                        • Regent's Park
                          1.6km
                          The Store Yard, London
                        • Knightsbridge
                          1.6km
                          LondonEngland

                        Near the hotel

                        • Speakers' Corner
                          290 m
                          Cumberland Gate, Park Lane, London
                        • Animals in War Memorial
                          370 m
                          Brook Gate, Park Lane, London
                        • The Rose Theatre
                          490 m
                          56 Park Street, London
                        • Hertford House
                          560 m
                          Manchester Square, London
                        • Hyde Park
                          660 m
                          Rangers Lodge, London
                        • Wallace Collection
                          650 m
                          Hertford House, London
                        • Grosvenor Victoria Casino
                          580 m
                          150 - 162 Edgeware Road, London

                        Restaurants Nearby

                        • La Porte des Indes

                          64% likes this, based on 457 reviews
                          Food: Indian
                          Price Range: USD 24 - USD 49

                          110 m
                          32 Bryanston Street

                          Phone: 0272240055

                        • W1 Restaurant at The Cumberland

                          74% likes this, based on 191 reviews
                          Food: British
                          Price Range: USD 37 - USD 112

                          60 m
                          Marble Arch

                          Phone: +44 207 616 5930

                        • Le Gavroche

                          71% likes this, based on 1214 reviews
                          Food: French

                          360 m
                          43 Upper Brook St.

                          Phone: 020 7408 0881

                        • Spaghetti House - Bryanston Street

                          70% likes this, based on 132 reviews
                          Food: Italian
                          Price Range: USD 26 - USD 42

                          60 m
                          42 Bryanston Street

                          Phone: +44 20 7724 9615

                        • Zayna

                          71% likes this, based on 327 reviews
                          Food: Indian, Halal, Pakistani
                          Price Range: USD 2 - USD 51

                          130 m
                          25 New Quebec Street

                          Phone: 02077232229

                        Getting there.

                        London City Airport is within 17.7km.

                        The Docklands Light Railway (DLR) runs to Bank Station and then take the Central line to Marble Arch.

                        From London Heathrow

                        The Heathrow Express runs directly to London Paddington in just 15 minutes (20 from Terminal 5) and there’s a train every quarter of an hour.

                        From Gatwick Airport

                        The Gatwick Express runs a similar service into London Victoria.

                        By underground take the Underground to Marble Arch and the hotel is a few minutes walking.

                        Getting around.

                        Marble Arch London Underground Station is within 100m.

                        Paddington Station is within 1.6km.

                        Cumberland Hotel Reviews

                        Guest reviews are submitted by our customers after their stay at Cumberland Hotel

                        Average guest rating

                        3.7
                        out of 5
                        Very good
                        Based on 645 reviews

                        Rating by category:

                        Service
                        3.1
                        Value
                        3.5
                        Dining
                        3.9
                        Location
                        4.4
                        Rooms
                        3.4

                        Individual guest reviews

                        • Location was excellent, unlike almost all hotels in Europe, this had a fantastic hairdryer and the reception service was great and the lobby was really spacious and modern. Staff were very nice and shower was fabulous.

                          My rating for the hotel:

                          • Average rating
                            4.0
                          • Location
                            4
                          • Rooms
                            5
                          • Service
                            5
                          • Value
                            2
                        • For strolling, dining and shopping, the location is perfect, everywhere around the hotel has kind of neon lights, the rooms are clean, nice bathroom and the breakfast is very good.

                          My rating for the hotel:

                          • Average rating
                            4.3
                          • Location
                            5
                          • Rooms
                            4
                          • Value
                            4
                        • Rooms are good value for such an amazing location and this hotel is done in a very modern style. The beds are great.

                          My rating for the hotel:

                          • Average rating
                            3.8
                          • Location
                            5
                          • Rooms
                            4
                          • Value
                            3
                        • A great location, best value and the staff are professional and have good manners. The rooms are cute, modern very comfortable.

                          This hotel is not romantic.

                          My rating for the hotel:

                          • Average rating
                            4.1
                          • Location
                            5
                          • Rooms
                            5
                          • Service
                            4
                          • Value
                            3
                        • Great location, excellent Hotel and staff were plentiful and very helpful. The room was very comfortable.

                          My rating for the hotel:

                          • Average rating
                            4.8
                          • Location
                            5
                          • Rooms
                            5
                          • Service
                            5
                          • Value
                            4
                        • Very light and modern and a nice view, very good hotel, the staff were eficient and friendly. Bed was exceptionally comfortable.

                          My rating for the hotel:

                          • Average rating
                            4.0
                          • Location
                            4
                          • Rooms
                            2
                          • Service
                            5
                          • Value
                            5
                        • The location is great and the hotel bar/lounge is sophisticated and cozy. The lobby is decorated in a modern style as are the rooms, i realised that the service is getting better now and oh just one more thing, the beds are SOOOOOO comfy. Gary rhodes restaurant is a must and breakfast excellent.

                          Rude and unfriendly staff.

                          My rating for the hotel:

                          • Average rating
                            4.1
                          • Location
                            5
                          • Rooms
                            4
                          • Service
                            4
                          • Value
                            4
                        • Great location to Oxford Street and cool hotel. Lobby was extremely well designed and bustling, our service was fine. The beds were extremely comfortable, bar had very helpful pleasant staff.

                          In London one could do a lot worse than the cumberland and the room wasn't huge and I would describe the finish as top end IKEA.

                          My rating for the hotel:

                          • Average rating
                            3.9
                          • Location
                            4
                          • Rooms
                            3
                          • Service
                            4
                          • Value
                            4
                        • The location is excellent and the inside of the hotel is very modern and spacious. Staff are very polite helpful and the sheets look brand new and the beds are comfortable. The food is great as well.

                          We just returned from our very expensive week at London and tiny rooms.

                          My rating for the hotel:

                          • Average rating
                            4.3
                          • Location
                            5
                          • Rooms
                            4
                          • Service
                            4
                          • Value
                            5
                        • Very convenient for shopping in Oxford Street and excellent location. Hotel well placed in London, the modern interior shows alot of stains and dirt, the cleaning staff quiet and quick. The room was big, concierge and doormen were better than Travelodge.

                          View of Hyde Park we didn't think was half bad, cooked breakfast etc. No noise on an evening was a refreshing change.

                          My rating for the hotel:

                          • Average rating
                            4.3
                          • Location
                            5
                          • Rooms
                            4
                          • Service
                            3
                          • Value
                            5
                        • Many bus routes just outside the door, comfortable surroundings and i received a warm welcome by the hotel staff. Overall, not bad at all for the price in London and impressive lobby. Reception were excellent on arrival, the manager was polite and helpful, the beds were v generous twins. Buffet beakfast was delicious.

                          Not worth the money and worst customer service ever experienced. The rooms are small and the ac did not work in our room.

                          My rating for the hotel:

                          • Average rating
                            3.3
                          • Location
                            5
                          • Rooms
                            4
                          • Service
                            2
                          • Value
                            3
                        • The location is perfect and the hotel is well situated at the top of Oxford Street. The lobby is exceptional, the concierge service is far from great and the smoking room had a strong persistent smell of tobacco.

                          The breakfast area was extremely crowded and noisy, the desk staff were rude.

                          My rating for the hotel:

                          • Average rating
                            3.1
                          • Location
                            4
                          • Rooms
                            2
                          • Service
                            2
                          • Value
                            4
                        • The location was great and the reception staff were helpful and the welcome was wonderful. For the money i paid was superb and the window opened to an interior courtyard and was totally quiet. The bathroom was ultra modern and the breakfasts were excellent too. The concierge were really helpfull too.

                          The view was not very exciting, our stay almost began badly.

                          My rating for the hotel:

                          • Average rating
                            4.3
                          • Location
                            5
                          • Rooms
                            5
                          • Service
                            2
                          • Value
                            5
                        • The location is fabulous, the hotel is nothing great and the designer furniture and decoration are nice. The staff is extremely helpful and the rooms are a little bland the bed is comfortable and the shower excellent. The breakfast is awesome.

                          Not good manners in any situation and decor was minimalistic, and to our mind less than user friendly. The lobby was very dramatic, internet was slow and pay service.

                          My rating for the hotel:

                          • Average rating
                            4.0
                          • Location
                            5
                          • Rooms
                            3
                          • Service
                            5
                          • Value
                            3
                        • Our stay in the end was lovely and our room was great.

                          My rating for the hotel:

                          • Average rating
                            3.5
                          • Rooms
                            5
                          • Value
                            2
                        Show more reviews

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                        Hotel Awards 2014

                        UKHOTEL AWARDSHighly RecommendedLondonCumberland Hotel

                        According to guest reviews, the hotel has been rated asBest Design Hotels in United Kingdom

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