Crowne Plaza  4 stars

Beach Street, Queenstown, 9300, Queenstown, New Zealand, 9300  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities


Location in the heart of Queenstown, the four-star Crowne Plaza Queenstown is situated only 20 minutes from the region's ski fields and close to Queenstown's myriad of adventure activities.

The hotel combines contemporary style, high quality furnishings and all necessary amenities.

All 139 air-conditioned rooms feature a private balcony or a courtyard access, LCD TVs, bathrobes, mini-bars, tea and coffee making facilities and in-room safes.

There are the Threesixty Restaurant, Martini Room and Bed Bar at the hotel. Full breakfast is served at affordable prices.

The business center has all necessary audio-visual equipment, microphones, fax/photocopying facilities, printer, lectern and high-speed internet access. Four meeting spaces can cater for up to 150 guests. Large pre/post function area and courtyard for breakouts are also available.

The spa offers a superb sauna available every day from 8am till 10pm.

The hotel staff speaks English, Deutch, French, Spanish, Dutch, Portuguese, Japanese, Chinese, Korean, Hindi, Bahasa Indonesian, Afrikaans.

Year renovated   2006.  Number of rooms   138.

City Center Queenstown - 2000 ft
Airports Queenstown (ZQN) - 4.2 mi
Restaurants Fergburger (cuisine: Hamburgers, Hot Dogs) - 900 ft, Threesixty Restaurant & Bar (cuisine: Contemporary, Pacific Rim, International) - 100 ft
Parks Queenstown Garden - 1900 ft
Ski areas Coronet Peak - 2000 ft


The hotel provides non-smoking rooms, as well as rooms and facilities for people with disabilities.

Guest rooms have either courtyard access or private balcony with views of the lake, mountains or private courtyard.

Deluxe Suites feature large lounge and dining area, separate bedroom and private bathroom.

Baby cots are available and children under 19 stay free in existing beds.

Dining options

A full breakfast is served at affordable prices at the hotel.

Threesixty Restaurant and Bar serves modern New Zealand cuisine created with the freshest local ingredients and modern European cooking techniques. Here guests can enjoy stylish dishes and stunning lake views. Breakfast is served daily 6am - 10.30am; dinner from 6pm.

Martini Room and Bed Bar are perfect places to relax while enjoying favorite sweet cocktails and various kinds of martini.

A full breakfast is served at affordable prices. 

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General information



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  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • Multilingual staff
  • Concierge desk
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Tour desk

Wireless internet is available in public areas for additional charge

Hotel high-speed internet access is available in the hotel rooms for additional charge

Guest Parking

Private hotel parking is possible on site and the rate is NZD 15 per day.

  • Bell staff/porter
  • Shops/commercial Services
  • Valet parking
  • Laundry
  • Dry cleaning
Dining facilities
  • Bar/lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Casino
  • Sauna
  • Fitness center
  • Exercise gym
  • Tennis court
  • Ski storage
Room view
  • Courtyard view
  • Lake view
  • Mountain view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini bar
  • Dressing area
  • Hair dryer
  • Rollaway beds
  • Cable TV
  • AM/FM alarm clock
  • Internet access
  • TV



from  2 pm


until  11 am

Children and extra beds
  • All children under the age of 19 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of NZD 65 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets are not allowed.

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The hotel provides non-smoking rooms, as well as rooms and facilities for people with disabilities.

Guest rooms have either courtyard access or private balcony with views of the lake, mountains or private courtyard.

Deluxe Suites feature large lounge and dining area, separate bedroom and private bathroom.

Baby cots are available and children under 19 stay free in existing beds.

Guest Room
Check Prices
Crowne Plaza Guest Room
Crowne Plaza Guest Room
Crowne Plaza Guest Room
Crowne Plaza Guest Room
Bed type: Double Beds or King Size Bed
Size: 345 sq. feet
View: Lake view, Mountain view
Room facilities

    Crowne Plaza LocationWhat's nearby

    • Current hotel
    • Hotels nearby
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    What's nearby

    Tourist attractions
    • Tss Earnslaw
      400 ft
    Popular areas
    • City Center
      1700 ft
    Places of interest
    • Shotover River
      5000 ft
    • Skyline Gondola and Luge
      1000 ft

    Local Attractions

    • Moke Lake
      4.8 mi
      Moke Lake Road, Queenstown
    • The Remarkables Ski Area
      7.8 mi
      QueenstownNew Zealand
    • Off The Wall Gallery
      10.8 mi
      18 Buckingham Street, Arrowtown
    • Lakes District Museum & Art Gallery
      10.8 mi
      49 Buckingham Street, Arrowtown

    Near the hotel

    • Underwater World Aquarium
      800 ft
      Rees St, Queenstown
    • Kiwi Birdlife Park
      1800 ft
      Brecon St, Queenstown
    • Queenstown Garden
      1900 ft
      Next to Marine Parade, Queenstown
    • Arrow River
      1800 ft
      QueenstownNew Zealand
    • Coronet Peak
      2000 ft
      QueenstownNew Zealand
    • Queenstown Hill
      3600 ft
      Belfast Street, Queenstown

    Restaurants Nearby

    • Fergburger

      74% likes this, based on 1867 reviews
      Cuisine: Hamburgers, Hot Dogs
      Price Range: USD 11 - USD 17

      900 ft
      42 Shotover Street
    • Threesixty Restaurant & Bar

      72% likes this, based on 37 reviews
      Cuisine: Contemporary, Pacific Rim, International
      Price Range: USD 15 - USD 28

      100 ft
      93 Beach Street

      Phone: 03 442 5630

    • Wai Restaurant

      72% likes this, based on 217 reviews

      200 ft
      Beach Street

      Phone: 03 442 5969

    • Pub On Wharf

      81% likes this, based on 178 reviews
      Cuisine: New Zealand
      Price Range: USD 7 - USD 16

      200 ft
      88 Beach Street

      Phone: 034412155

    • The Waterfront Bar & Bistro

      70% likes this, based on 116 reviews
      Cuisine: International

      200 ft
      88 Beach Street
    Getting there.

    Queenstown International Airport is in 9km.

    • By car: Head southeast (49m). Turn right toward Airport Ave (53m). Turn left onto Airport Ave (230m). At the roundabout, take the 2nd exit onto Lucas Pl (190m). At the roundabout, take the 2nd exit onto Kawarau Rd/State Highway 6 (700m). At the roundabout, take the 1st exit onto Frankton Rd/State Highway 6A. Continue to follow State Highway 6A. Go through 1 roundabout (6.4km). At the roundabout, take the 2nd exit onto Stanley St (85m). Turn left onto Memorial St (100m). At the roundabout, take the 3rd exit onto Man St (450m). Turn left onto Lake St (160m). Turn left onto Beach St. Destination will be on the left. It will take you 16 minutes to get to the hotel.

    Crowne Plaza Reviews

    Guest reviews are submitted by our customers after their stay at Crowne Plaza

    Average guest rating

    out of 10
    Based on 66 reviews

    Rating by category:


    Individual guest reviews

    • Couple

      Location is perfect!shops were just few steps away, a convenient store right outside the hotel.The lake is also right in front the hotel and you can enjoy the beautiful scenery while having sumptuous breakfast...They even have pillow menu!

      They should make the complementary wireless Internet facility available in the room and not limit it in the lobby.

      • Average rating
    • Couple

      The location was perfect.

      The bathroom was small and the facilities in the room were terrible. 2 out of 4 nights we stayed here, our room was serviced between 2-3PM... too late. Also, unlike other 4-5 stars hotels, it costs to drink water here. $8 per 1.25L bottle of water. Bad cooked breakfast, not much options like other 4-5 stars hotels.

      • Average rating
    • Couple

      superb location , staff helped a lot you dont need to go anywhere everything delievered to your doorstep

      • Average rating
    • Couple

      The staff were fantastic, making jobs like drycleaning, finding a rental car etc so easy for my husband and I. We were there for a wedding so busy with loads of other tasks so this made life so easy for us.

      We would have preferred a king size bed but there were none available. Also the cleaner would just come in and make the bed, clean bathrooms and replace towels - a quick tidy would have been welcomed.

      • Average rating
    • Older travelers

      The Hotel was on the lakeside and very close to resturants and shops.In fact it was the perfect location

      • Average rating
    • Older travelers

      Friendly staff, location and the views

      I thought the sauna was uninviting

      • Average rating
    • Older travelers

      Excellent location - directly across the road to bars,restaurants and waterfront. The staff were helpful and the room was clean and comfortable.

      • Average rating
    • Group of friends

      Excellent service, friendly, very comfortable room with lovely mountain view from room balcony. Close to heart of Queenstown.

      • Average rating
    • Older travelers

      After early morning flight we were able to check in. Staff all friendly. Restaurant perfect.

      • Average rating
    • Older travelers

      We did not like the location of our room- restricted view and noisy, and poor bedside reading lights.

      • Average rating
    • Couple

      We stayed at the Crowne to celebrate our 2nd anniversary. The staff were so friendly and professional and the restaurant they recommended for our anniversary dinner was incredible. The room/bed were super comfy and they upgraded us so we have a water/mountain view. For the money we spent, it was some simply awesome. It is also nice to stay at a hotel where you are made to feel welcome and comfortable. Great job, we will be going back.

      The TV was a little fuzzy, no big deal.

      • Average rating
    • Couple

      The location is unbeatable, along with the views from the balcony.

      The service at the hotel was really poor. Firstly, their room service fought with us over an order and didnt deliver on time and when the food came it was cold. On escalating the problem, nothng was done by the concerned person. It almost ruined our new years eve. Housekeeping gave simple things like a sewing kit after reminding them thrice. Internet connnectivity over wifi was not very smooth with a few hiccups. The biggest surprise is that there is no parking, and there's a NZD 15 per day charge for valet parking. When the car came back, it smelled distinctly of dogs, meaning it had probably not been kept in good conditions, in fact the insides of the car seemed to be smelling. Overall, the hotel was veery expensive with a lot of hidden charges and was the only hotel we regret staying in NZ. All the others were really good.

      • Average rating
    • Older travelers

      the location was perfect, close to restaurants, shops and night life. The view was very good, it was quiet at night. It was just a great relaxing place to stay and i would certainly stay there again. Thanks.

      • Average rating
    • Group of friends

      We really enjoyed our stay at the Crowne Plaza . It is a lovely place to stay and the staff could not have been more helpful . I certainly hope to stay there again in 2013 when I return to the South Island.

      • Average rating
    • Older travelers

      The quality for the price paid by us was excellent. Great position in Queenstown

      We did not use the in house internet connection as we thought the price was a complete rip off.

      • Average rating
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    Hotel Awards 2014

    New ZealandHOTEL AWARDSRecommendedQueenstownCrowne Plaza

    According to guest reviews, the hotel has been rated asBest Luxury Hotels in New Zealand

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