Crowne Plaza Niagara Falls-Fallsview Hotel  4 stars

5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Wi-Fi in rooms

Free Wi-Fi in public areas


Paid parking


24-hour reception


Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool


Fitness center

 Sports activities

Aqua park

Golf course

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center




Crowne Plaza Niagara Falls-Fallsview offers fine accommodation in Niagara Falls. Built in 2008, the hotel is a combination of original architecture and modern facilities.

This hotel is superbly located in an upscale area and 1.6km from Skylon Tower, Oakes Garden Theatre and Minolta Tower Centre. This elegant venue is situated 400 meters away from Aquarium of Niagara, Niagara SkyWheel and Niagara Falls State Park.

The vicinity of hiking trails and parks as well as quick access to casinos, bars and cafés set the hotel apart.

A short drive from International airport.


This hotel comprises of Tradition Room, Superior Suite and Suite that come with refined décor as well as individual climate control, cable TV with on-demand movies, Wi-Fi, a private balcony and satellite TV. Some rooms feature panoramic views over the city. All air-conditioned guestrooms have wooden floor and traditional furniture.


A deluxe breakfast is served daily. The exceptional restaurant serves delicious contemporary dishes. Wines can be savored in the coffee bar.

A full breakfast is served at affordable prices. 


Guests are welcome to use a garage, a tour desk and a lift for general purposes and conference facilities, a photocopier and printers for business needs.


Guests are provided with a cocktail lounge, a lap pool and a casino on site as well as shiatsu massage, a hot tub and a solarium for relaxation. The on-site fitness center comes with a gym and fitness classes.


Wireless internet is available in public areas for free.

Guest Parking

private hotel parking is possible on site and the rate is CAD 20 per day.

Year renovated   2009.  Number of floors   12.  Number of rooms   234.

City Center Niagara Falls - 5000 ft
Airports International (IAG) - 6.4 mi, Buffalo (BUF) - 20.2 mi
Train Stations Niagara Falls, NY Station - 2.6 mi, - 400 ft
Underground stations Union - 41.3 mi
Bus stop - 2700 ft
Restaurants Rainbow Room by Massimo Capra (cuisine: Italian, Canadian) - 200 ft, Planet Hollywood (cuisine: American) - 200 ft
Parks Galaxy Golf - 1400 ft
This field is required.
Email not defined
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel

General information



First Name
To get your review moderated and published, please read our Terms and Conditions.


  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Table tennis
  • Mini golf
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
Dining facilities
  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge
  • Cafe
  • Coffee/Tea in lobby
Meeting facilities
  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying
Children's facilities
  • Cribs available
  • Video games
Leisure facilities
  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Indoor swimming pool
  • Aqua park
  • Casino
  • Night club
  • Golf course
  • Fitness center
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Shiatsu massage
  • Sun terrace
Room view
  • Waterfall view
Room facilities
  • Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Bathroom
  • Bathtub
  • Steam shower
  • Hair dryer
Kitchen facilities
  • Refrigerator on request
  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock
Room decor
  • Carpeted floor



from  3 pm


until  12 pm

Children and extra beds
  • There are no extra beds provided in a room. 

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Double Room
Check Prices
Crowne Plaza Niagara Falls-Fallsview Double Room 2 Double Beds
Crowne Plaza Niagara Falls-Fallsview Double Room 2 Double Beds
Crowne Plaza Niagara Falls-Fallsview Double Room
Bed type: King Size bed or Double beds
View: Waterfall view
Room facilities
    Executive Double Room
    Check Prices
    Crowne Plaza Niagara Falls-Fallsview Executive Double Room
    Bed type: King Size bed
    Room facilities

      Crowne Plaza Niagara Falls-Fallsview LocationWhat's nearby

      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      Tourist attractions
      • Ride Niagara
        700 ft
      • 700 ft
      • 1000 ft
      • Dazzleland Family Fun
        1000 ft
      • Firehall Theatre
        1700 ft
      • Movieland Wax Museum
        1000 ft
      • Circus World Display Ltd
        1000 ft
      • 1000 ft
      • Rockworld
        1400 ft
      • Guinness World of Records
        1400 ft
      • Louis Tussaud's Waxworks
        1400 ft
      • 1400 ft
      • Castle Dracula Wax Museum
        1400 ft
      • House of Frankenstein
        1400 ft
      • Criminals Hall of Fame
        1700 ft
      • Alien Encounter
        1700 ft
      • Schoellkopf Geological Museum
        2300 ft
      • Niagara Wax Museum of History
        2700 ft
      • Butterfly Conservatory
        2700 ft

      Local Attractions

      • Niagara's Fury
        1.0 mi
        6650 Niagara Pkwy, Niagara Falls
      • Niagara Falls History Museum
        1.1 mi
        5810 Ferry St., Niagara Falls
      • Cham Shan Temple
        1.4 mi
        4303 River Road, Niagara Falls
      • Niagara Falls Discovery Center
        1.6 mi
        Niagara Falls State Park, Niagara Falls
      • Queen Victoria Park
        1.8 mi
        7400 Portage Road, Niagara Falls

      Near the hotel

      • Fallsview Indoor Waterpark
        500 ft
        5685 Falls Avenue, Niagara Falls
      • Bird Kingdom
        700 ft
        5651 River Rd, Niagara Falls
      • Adventure City
        800 ft
        4915 Clifton Hill, Niagara Falls
      • The Great Canadian Midway
        800 ft
        Clifton Hill, Niagara Falls
      • Brick City
        800 ft
        Clifton Hill, Niagara Falls
      • Guinness World Records Museum
        900 ft
        4943 Clifton Hill, Niagara Falls
      • The Haunted House
        900 ft
        4943 Clifton Hill, Niagara Falls

      Restaurants Nearby

      • Rainbow Room by Massimo Capra

        68% likes this, based on 272 reviews
        Cuisine: Italian, Canadian
        Price Range: USD 11 - USD 45

        200 ft
        5685 Falls Avenue (in the Crowne Plaza Hotel)

        Phone: 905-374-4447

      • Planet Hollywood

        Cuisine: American

        200 ft
        4608 Bender St.

        Phone: 905-374-8332

      • Hard Rock Cafe

        54% likes this, based on 522 reviews
        Cuisine: American

        400 ft
        5685 Falls Avenue

        Phone: 905- 356-7625

      • Lucky's Steakhouse

        82% likes this, based on 73 reviews
        Price Range: USD 21 - USD 26

        300 ft
        5705 Falls, Casino Niagara, 2nd Floor

        Phone: 905 374-3598

      • Starbucks Cafe Niagara Falls

        51% likes this, based on 46 reviews

        200 ft
        5685 Falls Avenue

        Phone: 905-374-4447

      Crowne Plaza Niagara Falls-Fallsview Reviews

      Guest reviews are submitted by our customers after their stay at Crowne Plaza Niagara Falls-Fallsview

      Average guest rating

      out of 10
      Very good
      Based on 50 reviews

      Rating by category:


      Individual guest reviews

      • Couple

        The view from the restaurant was amazing. The shower was great and the room was clean.

        Our room was overlooking a carpark but it didn't really affect us as we spent very little time there. It was also tiny, but again didn't really affect us.

        • Average rating
      • Couple

        Good views of both the American Falls and Horseshoe Falls

        It was a bit old inside and in urgent need of renovation. The proximity and beauty of the falls pulls in the customers, so I am sure renovation is not a priority.

        • Average rating
      • Family with children

        The accessibility to the falls, and other fun places, the historic design of the hotel itself!:)

        The airconditioning is not that strong:( the room is a bit small.

        • Average rating
      • Couple

        Nice lobby, close to the falls

        Tiny Rooms, simple bathroom, view of parking garage...

        • Average rating
      • Older travelers

        The room was the smallest I have ever stayed in could not have swung a cat in there the air conditioner was very noisy

        • Average rating
      • Couple

        The beds are extremely comfortable and the staff are excellent.

        The room was very small (closet like) and was looking into the parking garage, so we heard car alarms going off all night.

        • Average rating
      • Older travelers

        The hotel is in an excellent location - just steps from Clifton Hill and the Falls. We were able to get from our hotel to the casino, to the Hard Rock Cafe, the hotel next door and other restaurants without stepping outside, which is very nice on rainy days or in the winter. The pool area is very nice, with spacious sitting area, hot tub, sauna and pool. The staff were very helpful - always smiling - very courteous. Hotel was clean. The restaurant on the 10th floor, where we had breakfast each morning has an amazing view of the Falls from almost any table. This hotel is now our hotel of choice when we stay at the Falls.

        No complaints.

        • Average rating
      • Single

        I was upgraded to King size room on arrival and then the second moved to Level 11 with Falls views (both American and Canadan Falls). I enjoyed my dinner at Rainbow Room Restaurant (Level 10) where you may save $40 for two (please the Ads inside the lift). Staff are nice and helpful.

        If you can, book Fallview rooms as you can only see the rooftop of air conditioners from City View rooms. Check regularly you could be lucky to pay the same price for a fallview room.

        • Average rating
      • Group of friends

        The room was wonderful. Lots of room to move around. Very nice patio.

        We were not told about the elevator from the 9th to the 11th floor which we were on was not working. It was a bit of a let down when we had to carry our laugage up two flights of strairs. A staff member(Chris) had a bit of an attitude when we ask about the elevator. We started up the stairs and just when we hit the 11th floor he came to ask if we needed help. I suggested that maybe he should of ask that before we started up. We left him then before I said something that would ruin my stay.

        • Average rating
      • Older travelers

        The best location walking distance to everything, the only thing I didnt like was the room was very small and the air conditioner very noisy as the bed was right next to it we tried to increase the temp so it wouldnt come on so much but it stayed on all night

        • Average rating
      • Couple

        We had an amazing room overlooking the falls, the service was incredible, the staff we friendly and quick to serve! Would most certainly reccommend this hotel to our friends and will be staying there again! Thank you for a great trip!

        • Average rating
      • Older travelers

        We were greeted at check in by friendly efficient people who made us feel welcome. The room was very clean and the view was spectacular.

        After a wonderful stay which included a delicious breakfast, we went down to check out. Here's where our problems began. The restaurant had not posted our breakfast bill. The young lady at the front desk called and was told it would be posted when they got to it. We were told to come back in 15 minutes. Instead I went to the restaurant and explained we were meeting a train in Toronto and had to leave. The bill was posted...incorrectly! We were charged the full amount instead of the package difference. After another 15 minutes of waiting for the restaurant to confirm and fix the error, I asked to see the manager. I asked him what he could do for us as we would never be able to meet our train. This was the most nervous and indecisive gentleman I have met. He did agree to post "some" points to our Priority Club card. We'll see.

        • Average rating
      • Older travelers

        Location and ambiance. Views were excellent too.

        The airconditioner was very noisy, but fortunately the windows open, and we prefer fresh air.

        • Average rating
      • Family with children

        We did not like it at all the price is not worth it, the roomes are small and out dated. We would not recommend going there. Plus we end up paying extra for the water park; not good. The only thing that was ok is the water park but I think it should be part of the motel package. We will not go again we rater go th great wolf loge

        • Average rating
      • Older travelers

        The location and the view of the Falls is excellent.

        Air conditioning in rooms not sufficient on a hot humid day. Bathroom really outdated and no exhaust or air in there.

        • Average rating
      Show big map »

      Why book with us?

      Low prices
      Enjoy our best price guarantee and special offers.
      Free cancellations
      Usually cancellations can be made free of charge close to your arrival date (check policies).
      Guaranteed room
      You get instant confirmation directly from the hotel's reservation database.

      Hotel Awards

      CanadianHOTEL AWARDSRecommendedNiagara FallsCrowne Plaza Niagara Falls-Fallsview

      According to guest reviews, the hotel has been rated asBest Luxury Hotels in Canada

      Use Badge

      Hotels nearby
      Niagaras Best Inn
      2 stars
      Niagara'S Best Inn
      3 stars