Crowne Plaza Niagara Falls-Fallsview Hotel  4 stars

5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities


Crowne Plaza Niagara Falls-Fallsview offers fine accommodation in Niagara Falls. Built in 2008, the hotel is a combination of original architecture and modern facilities.

This hotel is superbly located in an upscale area and 1.6km from Skylon Tower, Oakes Garden Theatre and Minolta Tower Centre. This elegant venue is situated 400 meters away from Aquarium of Niagara, Niagara SkyWheel and Niagara Falls State Park.

The vicinity of hiking trails and parks as well as quick access to casinos, bars and cafés set the hotel apart.

A short drive from International airport.


The property comprises 230 non-smoking rooms appointed with individual climate control, cable TV with on-demand movies, Wi-Fi, a private balcony and satellite TV. All of the rooms have a panoramic view over the garden. Guestrooms offer refined interior and wooden floor.


A deluxe breakfast is served daily. The exceptional restaurant serves delicious contemporary dishes. Wines can be savored in the coffee bar.

A full breakfast is served at affordable prices. 


Guests are welcome to use a garage, a tour desk and a lift for general purposes and conference facilities, a photocopier and printers for business needs.


Guests are provided with a cocktail lounge, a lap pool and a casino on site as well as shiatsu massage, a hot tub and a solarium for relaxation. The on-site fitness center comes with a gym and fitness classes.


Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible on site and the rate is CAD 20 per day.

Year renovated   2009.  Number of floors   12.  Number of rooms   234.

City Center Niagara Falls - 5000 ft
Airports International (IAG) - 6.4 mi, Buffalo (BUF) - 20.2 mi
Train Stations Niagara Falls, NY Station - 2.6 mi, - 400 ft
Underground stations Union - 41.3 mi
Bus stop - 2700 ft
Restaurants Hard Rock Cafe (cuisine: American) - 400 ft, Lucky's Steakhouse - 100 ft
Parks Galaxy Golf - 1400 ft
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General information



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  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Currency exchange
  • Elevator
  • ATM/cash machine
  • Bus parking
  • Coffee shop
  • Concierge desk
  • Express check-out
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Trouser Press
  • Tour desk
  • Designated smoking area
  • Spa & wellness center
  • Maid Service
  • Shops/commercial Services
  • Laundry
  • Dry cleaning
Dining facilities
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Video games
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Indoor swimming pool
  • Casino
  • Sauna
  • Fitness center
  • Golf
  • Exercise gym
  • Jacuzzi
  • Night club
  • Whirlpool
  • Hot tub
  • Shiatsu massage
Room view
  • Waterfall view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Dressing area
Living Area
  • Sitting area
  • Bathtub
  • Hair dryer
  • Shower
  • Rollaway beds
  • Cable TV
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • TV
  • CD player



from  3 pm


until  12 pm

Children and extra beds
  • There are no extra beds provided in a room. 

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Guest Room
Check Prices
Crowne Plaza Niagara Falls-Fallsview Guest Room
Crowne Plaza Niagara Falls-Fallsview Guest Room
Crowne Plaza Niagara Falls-Fallsview Guest Room 2 Double Beds
Crowne Plaza Niagara Falls-Fallsview Guest Room
Crowne Plaza Niagara Falls-Fallsview Guest Room
Bed type: Double beds or Double Bed or King Size bed
Size: 205 sq. feet
View: Waterfall view
Room facilities
    Check Prices
    Crowne Plaza Niagara Falls-Fallsview Suite
    Crowne Plaza Niagara Falls-Fallsview Suite
    Crowne Plaza Niagara Falls-Fallsview Suite
    Crowne Plaza Niagara Falls-Fallsview Suite
    Bed type: Queen Size bed or 2 Queen Size beds
    Size: 205 sq. feet
    View: Waterfall view
    Room facilities
      Tradition Quadruple Room
      Check Prices
      Crowne Plaza Niagara Falls-Fallsview Tradition Quadruple Room
      Bed type: Quad
      View: Waterfall view
      Room facilities
        Superior Suite
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        Crowne Plaza Niagara Falls-Fallsview Superior Suite Suite
        Crowne Plaza Niagara Falls-Fallsview Superior Suite Suite
        Crowne Plaza Niagara Falls-Fallsview Superior Suite Suite
        Crowne Plaza Niagara Falls-Fallsview Superior Suite Suite
        Bed type: Queen Size bed
        View: Waterfall view
        Room facilities
          Executive Double Room
          Check Prices
          Crowne Plaza Niagara Falls-Fallsview Executive Double Room
          Bed type: King Size bed
          Room facilities

            Crowne Plaza Niagara Falls-Fallsview LocationWhat's nearby

            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Tourist attractions
            • 400 ft
            • Dazzleland Family Fun
              700 ft
            • Ride Niagara
              700 ft
            • 1000 ft
            • Firehall Theatre
              1700 ft
            • Guinness World of Records
              1000 ft
            • House of Frankenstein
              1000 ft
            • Louis Tussaud's Waxworks
              1000 ft
            • Movieland Wax Museum
              1000 ft
            • Castle Dracula Wax Museum
              1000 ft
            • Circus World Display Ltd
              1000 ft
            • 1000 ft
            • 1400 ft
            • Rockworld
              1400 ft
            • Criminals Hall of Fame
              1700 ft
            • Alien Encounter
              1700 ft
            • Schoellkopf Geological Museum
              2300 ft
            • Niagara Wax Museum of History
              2700 ft
            • Butterfly Conservatory
              2700 ft

            Local Attractions

            • Niagara's Fury
              1.0 mi
              6650 Niagara Pkwy, Niagara Falls
            • Niagara Falls History Museum
              1.0 mi
              5810 Ferry St., Niagara Falls
            • Cham Shan Temple
              1.4 mi
              4303 River Road, Niagara Falls
            • Niagara Falls Discovery Center
              1.6 mi
              Niagara Falls State Park, Niagara Falls
            • Queen Victoria Park
              1.7 mi
              7400 Portage Road, Niagara Falls

            Near the hotel

            • Fallsview Indoor Waterpark
              400 ft
              5685 Falls Avenue, Niagara Falls
            • Bird Kingdom
              800 ft
              5651 River Rd, Niagara Falls
            • Adventure City
              700 ft
              4915 Clifton Hill, Niagara Falls
            • The Great Canadian Midway
              800 ft
              Clifton Hill, Niagara Falls
            • Brick City
              800 ft
              Clifton Hill, Niagara Falls
            • Guinness World Records Museum
              800 ft
              4943 Clifton Hill, Niagara Falls
            • The Haunted House
              900 ft
              4943 Clifton Hill, Niagara Falls

            Restaurants Nearby

            • Hard Rock Cafe

              58% likes this, based on 511 reviews
              Cuisine: American

              400 ft
              5685 Falls Avenue

              Phone: 905- 356-7625

            • Lucky's Steakhouse

              72% likes this, based on 78 reviews
              Price Range: USD 20 - USD 25

              100 ft
              5705 Falls, Casino Niagara, 2nd Floor

              Phone: 905 374-3598

            • Rainbow Room by Massimo Capra

              64% likes this, based on 283 reviews
              Cuisine: Italian, Canadian
              Price Range: USD 9 - USD 43

              300 ft
              5685 Falls Avenue (in the Crowne Plaza Hotel)

              Phone: 905-374-4447

            • Planet Hollywood

              Cuisine: American

              300 ft
              4608 Bender St.

              Phone: 905-374-8332

            • Rainforest Cafe

              51% likes this, based on 721 reviews
              Cuisine: Canadian

              600 ft
              5785 Falls Avenue

              Phone: 905-374-4444

            Crowne Plaza Niagara Falls-Fallsview Reviews

            Guest reviews are submitted by our customers after their stay at Crowne Plaza Niagara Falls-Fallsview

            Average guest rating

            out of 10
            Very good
            Based on 50 reviews

            Rating by category:


            Individual guest reviews

            • Couple

              The view from the restaurant was amazing. The shower was great and the room was clean.

              Our room was overlooking a carpark but it didn't really affect us as we spent very little time there. It was also tiny, but again didn't really affect us.

              • Average rating
            • Couple

              Good views of both the American Falls and Horseshoe Falls

              It was a bit old inside and in urgent need of renovation. The proximity and beauty of the falls pulls in the customers, so I am sure renovation is not a priority.

              • Average rating
            • Family with children

              The accessibility to the falls, and other fun places, the historic design of the hotel itself!:)

              The airconditioning is not that strong:( the room is a bit small.

              • Average rating
            • Couple

              Nice lobby, close to the falls

              Tiny Rooms, simple bathroom, view of parking garage...

              • Average rating
            • Older travelers

              The room was the smallest I have ever stayed in could not have swung a cat in there the air conditioner was very noisy

              • Average rating
            • Couple

              The beds are extremely comfortable and the staff are excellent.

              The room was very small (closet like) and was looking into the parking garage, so we heard car alarms going off all night.

              • Average rating
            • Older travelers

              The hotel is in an excellent location - just steps from Clifton Hill and the Falls. We were able to get from our hotel to the casino, to the Hard Rock Cafe, the hotel next door and other restaurants without stepping outside, which is very nice on rainy days or in the winter. The pool area is very nice, with spacious sitting area, hot tub, sauna and pool. The staff were very helpful - always smiling - very courteous. Hotel was clean. The restaurant on the 10th floor, where we had breakfast each morning has an amazing view of the Falls from almost any table. This hotel is now our hotel of choice when we stay at the Falls.

              No complaints.

              • Average rating
            • Single

              I was upgraded to King size room on arrival and then the second moved to Level 11 with Falls views (both American and Canadan Falls). I enjoyed my dinner at Rainbow Room Restaurant (Level 10) where you may save $40 for two (please the Ads inside the lift). Staff are nice and helpful.

              If you can, book Fallview rooms as you can only see the rooftop of air conditioners from City View rooms. Check regularly you could be lucky to pay the same price for a fallview room.

              • Average rating
            • Group of friends

              The room was wonderful. Lots of room to move around. Very nice patio.

              We were not told about the elevator from the 9th to the 11th floor which we were on was not working. It was a bit of a let down when we had to carry our laugage up two flights of strairs. A staff member(Chris) had a bit of an attitude when we ask about the elevator. We started up the stairs and just when we hit the 11th floor he came to ask if we needed help. I suggested that maybe he should of ask that before we started up. We left him then before I said something that would ruin my stay.

              • Average rating
            • Older travelers

              The best location walking distance to everything, the only thing I didnt like was the room was very small and the air conditioner very noisy as the bed was right next to it we tried to increase the temp so it wouldnt come on so much but it stayed on all night

              • Average rating
            • Couple

              We had an amazing room overlooking the falls, the service was incredible, the staff we friendly and quick to serve! Would most certainly reccommend this hotel to our friends and will be staying there again! Thank you for a great trip!

              • Average rating
            • Older travelers

              We were greeted at check in by friendly efficient people who made us feel welcome. The room was very clean and the view was spectacular.

              After a wonderful stay which included a delicious breakfast, we went down to check out. Here's where our problems began. The restaurant had not posted our breakfast bill. The young lady at the front desk called and was told it would be posted when they got to it. We were told to come back in 15 minutes. Instead I went to the restaurant and explained we were meeting a train in Toronto and had to leave. The bill was posted...incorrectly! We were charged the full amount instead of the package difference. After another 15 minutes of waiting for the restaurant to confirm and fix the error, I asked to see the manager. I asked him what he could do for us as we would never be able to meet our train. This was the most nervous and indecisive gentleman I have met. He did agree to post "some" points to our Priority Club card. We'll see.

              • Average rating
            • Older travelers

              Location and ambiance. Views were excellent too.

              The airconditioner was very noisy, but fortunately the windows open, and we prefer fresh air.

              • Average rating
            • Family with children

              We did not like it at all the price is not worth it, the roomes are small and out dated. We would not recommend going there. Plus we end up paying extra for the water park; not good. The only thing that was ok is the water park but I think it should be part of the motel package. We will not go again we rater go th great wolf loge

              • Average rating
            • Older travelers

              The location and the view of the Falls is excellent.

              Air conditioning in rooms not sufficient on a hot humid day. Bathroom really outdated and no exhaust or air in there.

              • Average rating
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            Hotel Awards 2014

            CanadianHOTEL AWARDSRecommendedNiagara FallsCrowne Plaza Niagara Falls-Fallsview

            According to guest reviews, the hotel has been rated asBest Luxury Hotels in Canada

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