Crowne Plaza Madrid Airport  4 stars

Calle Lola Flores 1 (Acceso Av, Madrid, Spain, 28022  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Close to the airport - No sauna or pool - I would recommend this hotel
  • Nice bathrooms - Shuttle service - No breakfast
  • Service was slow - Flat screen tv - Cheap bar
  • Location was okay - Efficient staff - Free parking
  • Minibar is poor - Rooms are fine - Completely free internet

Overview

Located in close proximity to the airport and IFEMA Congress Center, four-star Crowne Plaza Madrid Airport is just a short drive from Madrid’s city center with great cultural and historical attractions.

The hotel features sleek modern façade, state-of-the-art fitness center, private parking and free wireless high-speed Internet access.

The hotel's 125 guest rooms offer tasteful décor, double glazed windows and 32 inch flat-screen TVs.

Nature Restaurant serves delicious International and Spanish Mediterranean meals. Siesta Bar Café features stylish settings and great choice of snacks and drinks.

Chamartin Train Station is 12km away from the hotel.

The staff at the hotel speaks English, French, Spanish, Italiano, Serbian.

Number of rooms   125.

City Center Madrid - 8.6 mi
Airports Barajas (MAD) - 3.9 mi
Train Stations Estacion de Chamartin - 7.6 mi, Chamartin Station - 7.6 mi
Underground stations Aeropuerto - 2.2 mi, Barajas - 2.9 mi
Bus stop - 2.1 mi

Rooms

Each guest room features elegant décor, air-conditioning, double glazed windows, luxurious cotton sheets, Egyptian wooden furniture, hairdryer, 32 inch flat-screen TV, cable/satellite, work desk with lamp, two-line telephone with voicemail, free wireless high-speed Internet access, coffee/tea maker, mini bar, in-room safe, iron/ironing board.

The range of rooms include: Two Single Beds Executive Room, Superior Room with one king bed, one King Bed Deluxe Room, Deluxe Room, Executive Suite and one King Bed Executive Suite.

Dining options

Buffet-style breakfast is served daily in the Nature Restaurant.

Nature Restaurant serves quality International meals and Spanish Mediterranean cuisine for breakfast, lunch and dinner in elegant surroundings.

Siesta Bar Café offers great choice of snacks, salads and main courses as well as delicious drinks in relaxing atmosphere.

The hotel offers a buffet breakfast at the price of EUR 13.20 per person per night. 

Work

Three elegant meeting rooms with total of 3700sqms of space accommodate up to 150 guests. All necessary audio-visual equipment is provided.

The IFEMA Congress Centre with huge event spaces is a short ride from the hotel.

Business Center offers fax/photocopying services, computer usage and printing.

Free wireless Internet access is available in the rooms and public areas.

Leisure

New on-site Fitness Center offers latest machines, free weights, TVs and music from 7am till midnight.

Additional features

Rooms and facilities for disabled guests are provided.

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Facilities

General
  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Currency exchange
  • Pets allowed
  • Elevator
  • 24-hour security
  • Concierge desk
  • Evening reception
  • Free transportation
  • Late check-out
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Vending Machines
  • Tour desk
  • Garage
Internet

Hotel high-speed internet access is available in the hotel rooms and is free of charge.

Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible on site and the rate is EUR 8.80 per day.

Services
  • Housekeeping
  • Shops/Commercial Services
  • Laundry
  • Shuttle service
  • Dry cleaning
Dining facilities
  • Breakfast buffet
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Computer rental
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Sauna
  • Fitness center
  • Exercise gym
  • Tennis court
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Work desk
  • Cribs available
  • Mini bar
  • Connecting rooms
  • Terrace
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
  • Bathrobe
  • Bidet
Media
  • Cable TV
  • Satellite TV
  • Analog data port
  • Voice mail
  • Speaker phone
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • Direct dial telephone
Room decor
  • Soundproofed windows

Policies

Check-In

from  4 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of cribs in a room is 1. 
  • There are no extra beds provided in a room. 
Pets

Pets are not allowed.

Travelers’ questions & answers

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Each guest room features elegant décor, air-conditioning, double glazed windows, luxurious cotton sheets, Egyptian wooden furniture, hairdryer, 32 inch flat-screen TV, cable/satellite, work desk with lamp, two-line telephone with voicemail, free wireless high-speed Internet access, coffee/tea maker, mini bar, in-room safe, iron/ironing board.

The range of rooms include: Two Single Beds Executive Room, Superior Room with one king bed, one King Bed Deluxe Room, Deluxe Room, Executive Suite and one King Bed Executive Suite.

Standard Double Room
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Crowne Plaza Madrid Airport Standard Double Room
Crowne Plaza Madrid Airport Standard Double Room
Crowne Plaza Madrid Airport Standard Double Room
Crowne Plaza Madrid Airport Standard Double Room
Crowne Plaza Madrid Airport Standard Double Room
Bed type: Double Bed or Two Single Beds or Double Or Twin Beds

Double Room

Room facilities
    Standard Triple Room
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    Bed type: Triple

    Triple room

    Suite
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    Crowne Plaza Madrid Airport Suite
    Crowne Plaza Madrid Airport Suite
    Crowne Plaza Madrid Airport Suite
    Crowne Plaza Madrid Airport Suite
    Crowne Plaza Madrid Airport Suite
    Bed type: King Size Bed
    Room facilities
      Quadruple Room
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      Bed type: Quad
      Room facilities
        Standard Family Room
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        Crowne Plaza Madrid Airport Standard Family Room
        Crowne Plaza Madrid Airport Standard Family Room
        Crowne Plaza Madrid Airport Standard Family Room
        Crowne Plaza Madrid Airport Standard Family Room
        Superior Room
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        Crowne Plaza Madrid Airport Superior Room
        Crowne Plaza Madrid Airport Superior Room
        Crowne Plaza Madrid Airport Superior Room
        Crowne Plaza Madrid Airport Superior Room
        Crowne Plaza Madrid Airport Superior Room
        Bed type: Double Bed or One Single Bed or Twin Beds

        Double Room

        Room facilities
          Superior Quadruple Room
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          Bed type: Quad
          Deluxe Double Room
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          Crowne Plaza Madrid Airport Deluxe Double Room
          Crowne Plaza Madrid Airport Deluxe Double Room
          Crowne Plaza Madrid Airport Deluxe Double Room
          Crowne Plaza Madrid Airport Deluxe Double Room
          Crowne Plaza Madrid Airport Deluxe Double Room
          Bed type: King Size Bed or Double Bed or One Single Bed

          Single room

          Room facilities
            Executive Room
            Check Prices
            Crowne Plaza Madrid Airport Executive Room
            Crowne Plaza Madrid Airport Executive Room
            Crowne Plaza Madrid Airport Executive Room
            Crowne Plaza Madrid Airport Executive Room
            Crowne Plaza Madrid Airport Executive Room
            Bed type: Double Beds or Double Bed or One Single Bed

            Single room

            Room facilities
              Executive Triple Room
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              Bed type: Triple
              Room facilities
                Executive Quadruple Room
                Check Prices
                Bed type: Quad
                Room facilities

                  Crowne Plaza Madrid Airport LocationWhat's nearby

                  Legend
                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  What's nearby

                  What's nearby.

                  Aquopolis, fabulous aqua park, is 1.2km away from the hotel.

                  Plenilunio Shopping Area is 3.7km away from the hotel.

                  Hipercor Campo de las Naciones Shopping Centre is 6.4km away from the hotel.

                  Madrid Congress Centre is 6.5km away from the hotel.

                  Ciudad Real Madrid, Real Madrid's training facilities, is 7km away from the hotel.

                  Santiago Bernabeu Stadium is 12.4km away from the hotel.

                  El Retiro, a beautiful park, is 12.9km away from the hotel.

                  Museo Thyssen-Bornemisza is 13.4km away from the hotel.

                  Museo Nacional Centro de Arte Reina Sofia, national museum of 20th century art, is 13.5km away from the hotel.

                  Cathedral de la Almudena, a Catholic cathedral, is14.9km away from the hotel.

                  Royal Palace, the official residence of the King of Spain, is 14.9km away from the hotel.

                  Air business related
                  • Aeropuerto Internacional de Madrid-Barajas
                    1.9 mi

                  Local Attractions

                  • Infante de Orleans Foundation Museum
                    1.1 mi
                    Aeropuerto de Cuatro Vientos, Madrid
                  • Parque Juan Carlos I
                    3.0 mi
                    Avda de Logrono, Madrid
                  • Parque Europa
                    3.1 mi
                    Paseo de los Cipreses, s/n, Torrejon De Ardoz
                  • Parque La Quinta de los Molinos
                    3.8 mi
                    Alcala 527, Madrid
                  • Faunia
                    5.4 mi
                    Avenida de las Comunidades, 28, Madrid
                  Getting there.

                  Barajas International Airport is 7km away from the hotel.

                  Complimentary shuttle service is provided by the hotel.

                  By taxi: it takes 20 to 35 minutes and costs EUR 30 for one way.

                  By train: it takes 45 minutes and costs EUR 20 for one way.

                  Getting around.

                  Chamartin Train Station is 12km away from the hotel.

                  Avenida de America Subway Station is 12km away from the hotel.

                  Private parking is available on site at cost of EUR 7 per day.

                  Crowne Plaza Madrid Airport Reviews

                  Guest reviews are submitted by our customers after their stay at Crowne Plaza Madrid Airport

                  Average guest rating

                  8.4
                  out of 10
                  Exceptional
                  Based on 40 reviews

                  Rating by category:

                  Location
                  7.5
                  Rooms
                  8.9
                  Value
                  8.4
                  Service
                  8.8
                  Dining
                  7.1

                  Individual guest reviews

                  • Group of friends

                    Very helpful receptionist who sorted out the complete mess of my booking made by your web site.

                    • Average rating
                      8.8
                  • Single

                    High quality clean Bedroom. Good direct access to Internet facilities. Close to the Airport.

                    Very little selection for Breakfast. Very little choice for Vegetarians.

                    • Average rating
                      7.4
                  • Older travelers

                    Excellent, friendly staff.

                    Wi-Fi signal too poor for access from room. Had to go to bar to use laptop. Lack on Internet access from room is extremely inconvenient.

                    • Average rating
                      9.6
                  • Family with children

                    One of the reasons for choosing this hotel was the Crowe Plaza name and the shuttle bus service from the airport. I waited over a 1 1/2 hrs before being pickup and it's only 15 minutes away. The response was we will be there in 5 minutes. The shuttle didn't run the next day and my daughter ended up having to take a taxi from the airport. I will tell you all your other competitors were running every 15 minutes. I took note of their names for future use. We were a family of four and the room didn't accommodate that from towels to soap. We had to ask over and over again. The room had flies and hair on the floor. The food was expensive and terrible. However, the receptionist was professional and helpful with taxi. The positive point for this hotel was the receptionist.

                    I will never book here again. I used negative reviews to over come any issues but even with this knowledge the negative reviews were right. I do business with Crowe Plaza in other countries and now reconsidering ever using it again for what I paid. The value is not worth the stay.

                    • Average rating
                      3.2
                  • Group of friends

                    The spacious room and it's great for a short layover with its close proximity to the airport

                    The lack of food choices around

                    • Average rating
                      9.2
                  • Single

                    Close to Barajas airport and friendly staff. There is no swimming pool facility and lunch buffet options but overall I am really pleased with the hotel's ambience which really matched with the beautiful spanish ambience.

                    Lack of swimming pool and lunch buffet options

                    • Average rating
                      8.8
                  • Single

                    Proximity to airport. The fact it is new.

                    Room temperature on arrival was 10 degrees Celsius. I checked in at 23:00 - all facilities such as the bar/cafe were closed!

                    • Average rating
                      6.2
                  • Older travelers

                    The size of the room was great and we were lucky to have 2 queen beds...other wise the bed would be too small for 2. the expresso machine in the room was a nice touch. the wi fi was only in the main common parts of the hotel..in the room you had to use cable which was not possible on my mac air book.

                    Not enough staff.... No slippers...bath robe...limited shampoo and wash

                    • Average rating
                      7.8
                  • Couple

                    This is my second time staying at the Crowne plaza it is just a comfortable relaxing place. There isn't anything in the area, but there is access to taxis ane metro to get to the center of madrid. It is just a place to just relax and feel good.

                    • Average rating
                      9.6
                  • Family with children

                    We had a family room and it was a lovely size, really clean and tidy. We only spent half-a-night there before an early morning flight, but we were very impressed with the room and the staff of the hotel that were very helpful.

                    Like other reviewers have said, the shuttle to the airport isn't great. We waited 40 minutes at the airport before the shuttle came to get us and in the meantime other hotels' shuttles came 3 or 4 times. This hotel only has one van, which means you have to call them ahead of time and essentially book a shuttle appointment for them to come get you from the airport. It was also a little bit frustrating when we couldn't book a shuttle at the time we wanted to leave for the airport in the morning because their wasn't enough room. You must book the shuttle upon checking in, otherwise the shuttle fills up and you have to wait for the next trip. All in all, I would still recommend this hotel to travelers. It was a great price, even during high season and the perfect place to rest a little before (and after) a long trip.

                    • Average rating
                      10.0
                  • Single

                    The rooms are big, the beds are good

                    The food was not good, the dinner was bad, and the breakfast terrible. Also there was a problem to get warm water in the shower. The quality of the stay was way below what you should expect from rooms in such pricesetting. Good thing was the staff at reception, they were really friendly.

                    • Average rating
                      5.4
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                  Why book with us?

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                  Free cancellations
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                  Hotel Awards 2014

                  SpanishHOTEL AWARDSHighly RecommendedMadridCrowne Plaza Madrid Airport

                  According to guest reviews, the hotel has been rated asBest Luxury Hotels in Spain

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