Crowne Plaza Key West-La Concha  4 stars

430, Duval Street, Key West, United States, 33040  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Walls are paper thin - Rooms are lovely - Pool area nice
  • Lots of counter space - Very quiet - Hotel rooftop is fun
  • Room seemed very new - Lots of amenites - Barstaff was so friendly
  • Nice staff - Nice king room - Great view of the pool
  • Great location - Above average hotel - Unknown fee added

Overview

The four-star hotel lies on Duval Street in the lively centre of the city, and is close to the Fort Zachary Taylor Historic State Park and Southern Most Point.

The property perfectly combines elegant style with the latest technology.

All 160 rooms come with an en suite bathroom with toiletries, a hair dryer, a safe, a coffee machine, a small fridge, an iron and ironing board.

Dining facilities include a restaurant with local and international cuisine, Jack's Seafood Shack with fresh seafood and a bar with soft drinks, cocktails and light snacks.

Business amenities include two meeting rooms and Wi-Fi is available in the entire hotel and is free of charge.

Recreational amenities include an outdoor pool and contemporary fitness centre.

The personnel at the hotel speaks English, French, Spanish, Portuguese, Czech, Hungarian, Polish, Russian, Turkish.

Number of rooms   160.

City Center Key West - 1.3 mi
Airports International (EYW) - 2.8 mi
Restaurants Margaritaville Cafe (Cuisine: American, Seafood, Hamburgers) - 300 ft, Starbucks - 200 ft
Parks The Oldest House - 500 ft, Heritage House Museum - 800 ft

Rooms

The hotel provides non-smoking rooms and rooms for people with disabilities.

The historic property offers Guests Rooms and Suites.

Bathrooms feature complimentary toiletries and hair dryer.

Housekeeping is offered daily and guests may request wake-up calls.

One child under 19 years stays free of charge when using existing beds.

Maximum capacity of extra beds/baby cots in a room is one.

Dining options

A full breakfast is served and charges are applicable.

The bar serves soft drinks, cocktails and light snacks and offers to catch a spectacular sunset.

Jack's Seafood Shack serves fresh seafood.

The full service restaurant serves delicious local and international cuisine.

The southernmost Starbucks is also located in the hotel.

Room service is available.

A full breakfast is served and charges are applicable. 

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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Currency exchange
  • Pets allowed
  • Elevator
  • Bus parking
  • Concierge desk
  • Gift/News stand
  • Late check-out
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Public hotel parking is possible on site and the rate is USD 20 per day.

Services
  • Bell staff/porter
  • Housekeeping
  • Shops/Commercial Services
  • Valet parking
  • Laundry
  • Dry cleaning
Dining facilities
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Printers
  • Computer rental
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Outdoor pool
  • Fitness center
  • Exercise gym
  • Tennis court
  • Live entertainment
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini-refrigerator
  • Work desk
  • Balcony
  • Connecting rooms
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Toilet
  • Private bathroom
  • Bathrobe
Kitchen facilities
  • Refrigerator
  • Microwave
  • Ice machine
Bedroom
  • Sofa bed
  • Rollaway beds
Media
  • Cable TV
  • Satellite TV
  • LCD TV
  • Voice mail
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Free local telephone calls
  • Internet access
  • CD player

Policies

Check-In

from  3 am

Check-Out

until  11 am

Children and extra beds
  • One child under the age of 19 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 
Pets

Pets are not allowed.

Travelers’ questions & answers

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The hotel provides non-smoking rooms and rooms for people with disabilities.

The historic property offers Guests Rooms and Suites.

Bathrooms feature complimentary toiletries and hair dryer.

Housekeeping is offered daily and guests may request wake-up calls.

One child under 19 years stays free of charge when using existing beds.

Maximum capacity of extra beds/baby cots in a room is one.

Style Room
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Room facilities
    Guest Room
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    Crowne Plaza Key West-La Concha Guest Room
    Crowne Plaza Key West-La Concha Guest Room
    Crowne Plaza Key West-La Concha Guest Room
    Crowne Plaza Key West-La Concha Guest Room
    Crowne Plaza Key West-La Concha Guest Room
    Bed type: Double Beds or King Size Bed or Double Bed

    Double Room

    Room facilities
      Junior Suite
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      Crowne Plaza Key West-La Concha Junior Suite
      Crowne Plaza Key West-La Concha Junior Suite
      Crowne Plaza Key West-La Concha Junior Suite
      Crowne Plaza Key West-La Concha Junior Suite
      Crowne Plaza Key West-La Concha Junior Suite
      Bed type: King Size Bed
      Room facilities
        Family Run Of House Room Assigned On Arrival
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        Deluxe Room
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        Crowne Plaza Key West-La Concha Deluxe Room
        Crowne Plaza Key West-La Concha Deluxe Room
        Crowne Plaza Key West-La Concha Deluxe Room
        Crowne Plaza Key West-La Concha Deluxe Room
        Deluxe Suite
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        Crowne Plaza Key West-La Concha Deluxe Suite
        Crowne Plaza Key West-La Concha Deluxe Suite
        Crowne Plaza Key West-La Concha Deluxe Suite
        Crowne Plaza Key West-La Concha Deluxe Suite
        Crowne Plaza Key West-La Concha Deluxe Suite
        Bed type: King Size Bed
        Room facilities

          Crowne Plaza Key West-La Concha LocationWhat's nearby

          Legend
          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          Tourist attractions
          Monuments and Landmarks
          Historical sites
          Museums
          • San Carlos Institute
            400 ft
          • Ripley's Believe IT OR Not
            400 ft
          • Oldest House Museum
            400 ft
          • The Wrecker's Museum
            400 ft
          • Aero Marine Pam AM Museum
            700 ft
          • Heritage House Museum
            700 ft
          • Curry Mansion Museum
            700 ft
          • 700 ft
          • Mel Fisher Maritime Heritage
            1000 ft
          • Harry S Truman Little White House
            1000 ft
          • Audubon House and Gardens
            1000 ft
          • Key West Museum of Art
            1000 ft
          • Cultural Preservation Society
            1700 ft
          • 2000 ft
          • Lighthouse Museum
            2000 ft
          • Turtle Kraals Museum
            2300 ft

          Local Attractions

          • Dog Beach
            5100 ft
            End of Alberta St
          • Key West Garden Club
            1.2 mi
            1100 Atlantic Blvd
          • Key West Wildlife Center
            1.2 mi
            1801 White Street
          • Higgs Beach Dog Park
            1.2 mi
            White Street & Atlantic Blvd.
          • West Martello Tower
            1.3 mi
            Atlantic Blvd and White St

          Near the hotel

          • Mallory Square
            800 ft
            400 Wall St
          • San Carlos Institute - Casa Cuba
            400 ft
            516 Duval Street
          • The Oldest House
            500 ft
            322 Duval Street
          • Duval Street Wreckers Museum
            500 ft
            322 Duval Street
          • Heritage House Museum
            800 ft
            410 Caroline Street
          • Nancy Forrester's Secret Garden
            900 ft
            518 Elizabeth Street
          • Harry S Truman Little White House
            1100 ft
            111 Front St

          Restaurants Nearby

          • Margaritaville Cafe

            66% likes this, based on 888 reviews
            Cuisine: American, Seafood, Hamburgers, Caribbean
            Price Range: USD 0 - USD 20

            300 ft
            500 Duval St

            Phone: 305-296-3070

          • Starbucks

            200 ft
            430 Duval St

            Phone: (305) 296-2991

          • Jack Flats

            73% likes this, based on 488 reviews
            Cuisine: American, Seafood, Hamburgers, Caribbean
            Price Range: USD 2 - USD 22

            400 ft
            509 Duval St

            Phone: 305-294-7955

          • Glazed Donuts

            76% likes this, based on 182 reviews
            Cuisine: American, Dessert, Bakery, Coffee Shop
            Price Range: USD 2 - USD 8

            300 ft
            420 Eaton Street

            Phone: 3052949142

          • Caroline's Cafe

            70% likes this, based on 1626 reviews
            Cuisine: American
            Price Range: USD 12 - USD 22

            700 ft
            310 Duval St

            Phone: (305) 294-7511

          Getting there.

          Key West International Airport is just in 5km.

          • Head southwest on Government Road toward Linda Avenue. Turn left onto Flagler Avenue. Turn right onto 1st Street. Continue onto Palm Avenue Causeway. Continue onto Palm Avenue. Slight left onto Eaton Street. Turn left onto Duval Street. The hotel will be on the right.

          Crowne Plaza Key West-La Concha Reviews

          Guest reviews are submitted by our customers after their stay at Crowne Plaza Key West-La Concha

          Average guest rating

          7.6
          out of 10
          Excellent
          Based on 64 reviews

          Rating by category:

          Rooms
          7.4
          Service
          6.5
          Value
          7.6
          Dining
          6.2
          Location
          9.1

          Individual guest reviews

          • Older travelers

            The location is excellent. The room was very quiet and comfortable.

            One of the main reasons I booked here was because there was a pool at the site. It was very disappointing to find out upon arrival that the pool was not in service. The hotel should have given reserved customers advanced warning so that other arrangements could have been made.

            • Average rating
              8.8
          • Older travelers

            The best is the location. You don't need to use the car. It's clean.

            No charm. It's impersonal. It fright me when I find ear plug in the room and your wine come in a plastic cup!

            • Average rating
              5.4
          • Older travelers

            Location was good

            Hotel needs a refurbishment for the cost.

            • Average rating
              6.2
          • Family with children

            I do not like any about this hotel. It does not worth the money. I arrived early in the morning asking if we could check in early. They said check in time 4pm. Then later I arrived at 4pm the room was not ready...had to wait for 1 hour. It is pricey and the room was small and not that clean. Very very disappointed.

            • Average rating
              4.6
          • Group of friends

            The room was large, the roof top bar was excellent

            • Average rating
              7.8
          • Couple

            The hotel is right on Duval street, which is a great location and within 10 mins of the beach, the fort, and fine dining. I would stay at the Crowne Plaza Key West again.

            Overbooked on Friday night

            • Average rating
              7.8
          • Couple

            Very good location; own parking lot; roof-top bar; fresh fruits for breakfast

            • Average rating
              9.6
          • Couple

            the location was in the center of duval st. that is really all the good i have to say...

            I did not like that we had to walk through old, nasty water puddle to get to the pool from our location, I did not like the extremely high prices in the restaurant, and when we looked for breakfast the next morn, we were told it was a $16. buffet. I thought we were promised breakfast with our reservation, so we ate somewhere else, only to ask later about it and the front desk clerk looked at me like I was stupid, then reluctantly gave me a pass for the next day? Room way overpriced for not having a ceiling fan or a functional air conditioner, it was set for what the hotel obviously wanted the temp at...

            • Average rating
              6.2
          • Single

            Great location, high standard and reasonable price. And parking which was rare in that neighborhood.

            • Average rating
              8.8
          • Group of friends

            The location and price were perfect, I do feel that as a guest at the hotel the parking should be free.

            20 dollar/day parking.

            • Average rating
              7.8
          • Older travelers

            The staff were very courteous at all times and knowledgeable about the area.

            • Average rating
              8.8
          • Couple

            The location since everything in Key West was in walking distance.

            The room had an unpleasant odor when we arrived, thier were no trash cans, and the shower did not drain properly.

            • Average rating
              5.8
          • Older travelers

            I like the location, the hotel is very nice and cozy however, it is a bit too pricey for the 2 nights I stayed. $ 238.00 per night is very expensive. I would pay that on a Ritz Carlton etc. However, the location was convenient for me so that is why I chose it.

            The manager was not very pleasant. When I reserved, I asked for 2 double beds and they were confirmed, but when I got there they didn't have any and the manager was not very helpful he was not a happy camper.

            • Average rating
              6.6
          • Couple

            In the heart of Duval Street. Literally surrounded by history and great bars and dives. Recommend to everyone. Staff was very gracious.

            • Average rating
              10.0
          • Family with children

            Entrance hall, hotel staff members, location, breakfast, tv, clean room and bathroom overall

            Size of the rooms, pool too small, all in all a way too expensive for what ya get, expensive parking also

            • Average rating
              7.4
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