Crowne Plaza Hotel Indianapolis-Dwtn-Union Stn  4 stars

123, West Louisiana Street, Indianapolis, United States, 46225  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

Overview

Crowne Plaza Hotel Indianapolis-Dwtn-Union Stn is a 4-star hotel located in the center of Indianapolis. The hotel opened in 1986 and since then remains an example of revival architecture in Indianapolis.

The hotel’s ideal location offers quick access to James Whitcomb Riley Museum Home, USS Indianapolis Memorial and Lockerbie Square District. It will take you 5 minutes to get to Convention Center Plaza, Saint John Evangelist Catholic Church and Indiana Convention Center.

The hotel boasts close proximity to a zoo, a stadium and a mall.

A short drive from Indianapolis International airport.

Rooms

There are 270 modern rooms fitted with a kitchenette, cable TV with on-demand movies, satellite TV, a mini-refrigerator and Wi-Fi. Guests can make use of private bathrooms with a roll in shower, a hairdryer and a bathtub available in all guestrooms.

Eat

The traditional restaurant serves American dishes.

A full breakfast is served at affordable prices. 

Services

Guests are welcome to use a vending machine, parking and a safe deposit box for general purposes and a meeting room, a photocopier and secretarial services for business needs.

Relax

Leisure facilities feature a casino, an indoor swimming pool and a ballroom. The hotel’s fitness center has fitness classes and a gym.

Internet

High-speed internet access is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

Paid public parking is possible on site.

Number of rooms   273.

City Center Indianapolis - 2300 ft
Airports Indianapolis International (IND) - 7.8 mi, Merkez (MQJ) - 15.1 mi
Restaurants St. Elmo Steak House (cuisine: Steakhouse) - 800 ft, Pullman's Restaurant & Bar - 200 ft
This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General
  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Vending machines
  • Souvenir shop
  • ATM/Cash machine
  • Luggage storage
  • Rooms/Facilities for disabled
Services
  • Free shuttle service
  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Laundry
  • Newspaper service
  • Tours/Ticket assistance
Dining facilities
  • Paid breakfast
  • Restaurant
  • Bar/Lounge
  • Coffee/Tea in lobby
Meeting facilities
  • 24-hour business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying
Children's facilities
  • Cribs available
  • Video games
Leisure facilities
  • Indoor swimming pool
  • Casino
  • Tennis court
  • Golf course
  • Fitness center
Room view
  • Pool view
Room facilities
  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
Bathroom
  • Room toiletries
  • Hair dryer
Media
  • Paid movies/Video
  • Cable/Satellite television
  • Direct dial telephone
  • Free local telephone calls
  • CD player
  • AM/FM alarm clock
Room decor
  • Carpeted floor

Policies

Check-In

from  4 pm

Check-Out

until  12 pm

Children and extra beds
  • There are no extra beds provided in a room. 
Pets

Pets are not allowed.

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Double Room
Check Prices
Crowne Plaza Hotel Indianapolis-Dwtn-Union Stn Double Room
Crowne Plaza Hotel Indianapolis-Dwtn-Union Stn Double Room
Crowne Plaza Hotel Indianapolis-Dwtn-Union Stn Double Room
Crowne Plaza Hotel Indianapolis-Dwtn-Union Stn Double Room
Bed type: King Size bed or 2 Queen Size beds or 2 Single beds
Size: 400 sq. feet

Twin With Extra Bed (3-12 Years)

Room facilities
    Superior Twin Room
    Check Prices
    Bed type: 2 Single beds or 1 Twin bed

    Twin With Extra Bed (3-12 Years)

    Room facilities
      Executive Double Room
      Check Prices
      Crowne Plaza Hotel Indianapolis-Dwtn-Union Stn Executive Double Room
      Crowne Plaza Hotel Indianapolis-Dwtn-Union Stn Executive Double Room
      Crowne Plaza Hotel Indianapolis-Dwtn-Union Stn Executive Double Room
      Crowne Plaza Hotel Indianapolis-Dwtn-Union Stn Executive Double Room
      Bed type: King Size bed
      Size: 400 sq. feet
      Room facilities

        Crowne Plaza Hotel Indianapolis-Dwtn-Union Stn LocationWhat's nearby

        Legend
        Legend
        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        What's nearby

        Tourist attractions
        • Monument Circle Area
          1700 ft
        Popular areas
        • City Center
          2000 ft
        Convention centers
        • Indiana Convention Center/RCA Dome
          400 ft
        • Indiana Convention Center
          700 ft
        Sport related
        • RCA Dome
          1000 ft
        • Lucas Oil Stadium
          1000 ft
        • Indiana Roof Ballroom
          1400 ft
        Shopping areas
        • Circle Centre Mall
          1000 ft
        Amusement
        • Jillian's HI Life Lanes Entrtn
          700 ft
        • Gameworks Studio
          1000 ft
        Stadiums
        • Conseco Fieldhouse
          1400 ft
        • Bankers Life Fieldhouse
          1400 ft
        • Victory Field
          2300 ft
        Museums
        • Hook's American Drug Store Msm
          700 ft
        • Arts Council of Indianapolis
          1400 ft
        • Indiana Repertory Theatre
          1400 ft
        • Indianapolis Symphony Orchstr
          1700 ft
        • Cathedral Arts Inc Intl Violin
          1700 ft
        • Eiteljorg Museum-Amer Indian
          2300 ft
        • William Henry Smith Library
          3000 ft
        • Indiana State Museum Society
          3000 ft
        • Indiana Historical Society
          3000 ft
        • Indiana State Museum
          3300 ft
        Parks
        • Dept of Natural Resources
          2000 ft
        • Indianapolis City Parks and Rec
          2000 ft
        • State Parks and Reservoirs Div
          2000 ft
        Halls
        • Union Station Grand Hall
          400 ft
        • Capitol Improvement Board
          700 ft
        Universities, Institutes
        • School of Spea
          3300 ft
        Air business related
        • Indianapolis Heliport
          3000 ft

        Local Attractions

        • James Whitcomb Riley Museum Home
          5000 ft
          528 Lockerbie St, Greenfield
        • Indianapolis Zoo
          1.0 mi
          1200 W. Washington Street, Indianapolis
        • Lockerbie Square District
          5200 ft
          Indianapolis, IN
        • The Murat Theatre at the Old National Centre
          5200 ft
          502 North New Jersey Street, Indianapolis
        • White River Gardens
          1.0 mi
          1200 West Washington Street, Indianapolis

        Near the hotel

        • Rhythm! Discovery Center
          1600 ft
          110 W. Washington Street, Suite A, Indianapolis
        • Indiana State Capitol
          1700 ft
          200 West Washington St., Indianapolis
        • The Eiteljorg Museum
          2500 ft
          500 W Washington St, Indianapolis
        • Christ Church Cathedral
          2400 ft
          Indianapolis, IN
        • Indiana Historical Society
          3000 ft
          450 West Ohio Street, Indianapolis
        • Indiana State Museum
          3200 ft
          650 W. Washington St., Indianapolis
        • White River State Park
          3300 ft
          801 W Washington St, Indianapolis

        Restaurants Nearby

        • St. Elmo Steak House

          85% likes this, based on 722 reviews
          Cuisine: Steakhouse
          Price Range: USD 31 - USD 80

          800 ft
          127 S. Illinois

          Phone: (317) 635-0636

        • Pullman's Restaurant & Bar

          56% likes this, based on 44 reviews

          200 ft
          123 W Louisiana St

          Phone: (317) 236-7470

        • Harry and Izzy's

          72% likes this, based on 351 reviews
          Cuisine: American
          Price Range: USD 31 - USD 31

          700 ft
          153 S. Illinois St.

          Phone: 317 635-9594,

        • The Severin Bar

          80% likes this, based on 19 reviews
          Cuisine: Bar
          Price Range: USD 8 - USD 16

          400 ft
          40 West Jackson Place

          Phone: 317-634-6664

        • 1913 Restaurant

          62% likes this, based on 41 reviews
          Price Range: USD 11 - USD 31

          400 ft
          40 West Jackson Place

        Crowne Plaza Hotel Indianapolis-Dwtn-Union Stn Reviews

        Guest reviews are submitted by our customers after their stay at Crowne Plaza Hotel Indianapolis-Dwtn-Union Stn

        Average guest rating

        7.6
        out of 10
        Excellent
        Based on 22 reviews

        Rating by category:

        Location
        10.0
        Value
        5.0
        Rooms
        8.0

        Individual guest reviews

        • Group of friends

          that there was a shuttle

          the hotel was very dirty. Had to switch rooms. And the new hotel room was still dirty

          • Average rating
            4.6
        • Couple

          I liked how it was connected to the convention center and Lucas Oil stadium.

          My bath tub plug was broken so I could only take a shower - this after I ran a marathon and really needed a hot bath. Also, they sealed up their hot tub so they no longer have one :(

          • Average rating
            6.6
        • Family with children

          trains would wake you when they went

          • Average rating
            8.0
        • Group of friends

          Very nice, luxurious.

          Staff only did minimum that was expected.

          • Average rating
            7.0
        • Couple

          Big bed, clean rooms, easy walk to downtown.

          Self Parking is $20+ per day, valet told us where the lift was for car park but it was obviously out of service so we carried our bags up the stairs, other then that no problems

          • Average rating
            7.4
        • Group of friends

          Location Friendliness of most staff except one waiter in breakfast room - slightly obnoxious, otherwise score for staff would have been excellent. The 'Train car' rooms is big fun taking one back to the aura and ambiance of the Thirties!

          Cleanliness - the GM must kick the butts of the cleaning staff to deep clean in order to get rid of accruing filth especially in the public places of the hotel

          • Average rating
            8.2
        • Single

          The whole reason for choosing this hotel was to be close to the Convention Center and Luca Oil Stadium where my son was performing for 4 days. This hotel was the closest one, and traveling alone I felt pretty safe. The decorations inside were great- my kids would have loved the trains! I liked the walkway from the 2nd floor to the convention center, loved having internet in my room.

          When I first walked in I was surprised that there were stairs that I had to drag my luggage up, even though it was only 3 steps, my luggage was heavy and I was tired from my travels. As I made my way towards my room, I saw the pool, which was pretty much in the common area and smaller than it looked online. I'm not one to get in a bathing suit and swim in the middle of a hotel where everyone who walk by can see, so I knew I had brought my bathing suit for nothing. When I got to my room, I hadn't realized there would not be a window to the outside, this proved to be a problem for me over the next 4 days as I need to see outside to see the sun, the weather and to not feel claustrophobic. I did have a small window in the corner of the room, and it looked out to the corridor which was pretty dark. :( Still, I was going to make the best of it. I made my way to the convention center where that nights events were going to be, and was very happy at how easy it was to take the walkway directly from the 2nd floor of my hotel which I was staying, to the C.C. The event ended pretty late that night, and I made my way back. When I got to the doors to go back to my hotel, they were locked. A sign was posted that said they were locked at 11pm, which it was past. I tried to use my key in the slot, nope. So I called the hotel and the gal that answered said she did not have the key. So now even though it was a very short distance, I had to walk out of the C.C, go outside alone, and walk to the front of my hotel. I was not happy. I should have just stayed somewhere else and taken a cab to the front door. A few more glitches here and there, I don't think I'll stay again. For the same price, the deluxe breakfast bar was nothing compared to Sheraton Anaheim and left me hungry, and the train that wasn't supposed to be so loud shook me awake when it roared through on the other side of the wall.

          • Average rating
            6.2
        • Older travelers

          The design of the hotel was nice. The food was good.

          No exhaust fan in the bathroom. The maid did not leave a roll of toilet paper. the commode is coming loose from the floor. There was no microwave or refrigerator in the room. We just stayed at a Holiday Inn Express in Cumberland MD last month and they had both in the room. Paying for parking is not good, especially at the rate of $22.00 a day. We went to the restaurant about 900 PM on the night we arrived and it was closed. We had to eat in the bar.

          • Average rating
            7.4
        • Older travelers

          We signed up for a $99 deal on Booked.net not really knowing what kind of room we were going to get cause it was 2pm and we got an executive sweet! Its outdated except for the flat screen but was ok for us. The valet is $27 which is tacked onto your bill which seemed pretty high but it cost $22 to park yourself so that was an easy call. So it ended up costing $142 with tax and valet. Everyone seemed friendly and attentive.

          • Average rating
            10.0
        • Single

          Location was fantastic, staff was helpful and friendly.

          The price as compared to other hotels in the same area with similar ratings.

          • Average rating
            7.8
        • Older travelers

          We had a lovely stay at the Crowne Plaza. Staff was wonderful & very friendly. We came to Indianapolis for the Men's Big Ten Basketball Tournament - hotel was close to arena & every where we went to eat. We used valet parking & had in & out priviledges but never had to use them - we were able to walk everywhere we needed to go. Would definately stay there again.

          • Average rating
            10.0
        • Family with children

          Good location. Interesting ambiance with the trains in the middle of the hotel on the 2nd level.

          The housekeeping staff tried 3 times to clean our room-8 A.M., 8:30 A.M. and 9:00 A.M. I thought that was rude!

          • Average rating
            8.2
        • Couple

          Train station theme.

          Thin walls with noisy guests staying next to us & wandering the halls.

          • Average rating
            9.2
        • Older travelers

          The location is very convenient and the decor is a neat bridge with the past.

          The parking garage was not marked well and was too expensive. There should be some kind of discount for hotel guests.

          • Average rating
            9.6
        • Older travelers

          rooms were nice and comfortable. Staff very courteous and friendly. free trolley and internet/printing nice touch.

          The early knock for room clean service. the early close off of complimentary breakfast.

          • Average rating
            7.4
        Show big map »

        Why book with us?

        Low prices
        Enjoy our best price guarantee and special offers.
        Free cancellations
        Usually cancellations can be made free of charge close to your arrival date (check policies).
        Guaranteed room
        You get instant confirmation directly from the hotel's reservation database.
        Hotels nearby