Crowne Plaza Hotel Chicago-Metro  4 stars

733 West Madison, Chicago, United States, 60661  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Coffee maker did not work - Staff were all friendly - Parking was a little more expensive ($35 a night)
  • Beds and pillows were very comfortable - I would definitely stay here again - Bar in the hotel was nice
  • Fitness center with a pool, hot tub, sauna - 10-15 minute walk from the sears tower - Staff is extremely courteous
  • Internet access is free - Staff is very helpful and friendly - Located near the expressways - Starbucks nearby
  • Bathrooms are clean and modern - One of the most comfortable beds i've ever stayed in - Airconditioner was old and loud

Overview

Centrally located, the five-star Crowne Plaza Metro is situated only few blocks from Greektown offering wonderful Greek restaurants and night clubs. Size two blocks from the hotel is Randolph

Newly renovated, the hotel combines modern design and elegant furnishing.

All 398 rooms feature cable/satellite TVs, CD players, coffee/tea makers, work desk, in-room safes and

refrigerators.

There are two restaurants at the hotel, full buffet breakfast is served daily.

The business center has Wi-Fi is available in public areas

The fitness center offers a gym with modern equipment.

Number of floors   17.  Number of rooms   398.

City Center Chicago - 5000 ft
Airports Midway (MDW) - 8.6 mi, Chicago O'hare International (ORD) - 14.9 mi
Train Stations Ogilvie Transportation Center - 2000 ft, Union Station - 2300 ft
Underground stations LaSalle "L" Station (Blue Line) - 5000 ft, LaSalle \"L\" Station (Blue Line) - 5000 ft
Bus stop - 400 ft
Restaurants Dine (cuisine: American) - 100 ft, Girl & The Goat (cuisine: American, Eclectic) - 1200 ft
Beaches North Avenue Beach - 1.5 mi

Rooms

The hotel provides non-smoking rooms, as well as rooms and facilities for people with disabilities.

Superior King rooms feature a bedroom with one king bed, balcony and work desk.

Superior Double rooms offer a bedroom with two full size beds and balcony.

Executive Suites has a bedroom with king size bed, living area, balcony and private bathroom.

Extra beds are available and one child under 19 stay free in existing beds.

Dining options

Full buffet breakfast is served daily.

Dine restaurant offers unique American cuisine for breakfast, lunch and dinner.

MetroKlub kosher restaurant serves gourmet kosher food.

A full breakfast is served and charges are applicable. 

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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Pets allowed
  • Elevator
  • ATM/Cash machine
  • Concierge desk
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Tour desk
  • Designated smoking area
Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Paid Public parking is possible on site.

Services
  • Bell staff/porter
  • Valet parking
  • Dry cleaning
Dining facilities
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Fitness center
  • Exercise gym
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Work desk
  • Patio
  • Balcony
  • Connecting rooms
  • Terrace
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
  • Bathrobe
Kitchen facilities
  • Ice machine
  • Kitchenette
Bedroom
  • Sofa bed
  • Rollaway beds
Media
  • Cable TV
  • Satellite TV
  • Voice mail
  • Speaker phone
  • Pay TV
  • In-room computer
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • CD player
  • Cordless phone
Room decor
  • Soundproofed windows

Policies

Check-In

from  12 pm

Check-Out

until  11 am

Children and extra beds
  • One child under the age of 19 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 
Pets

Pets are allowed on request.

Travelers’ questions & answers

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The hotel provides non-smoking rooms, as well as rooms and facilities for people with disabilities.

Superior King rooms feature a bedroom with one king bed, balcony and work desk.

Superior Double rooms offer a bedroom with two full size beds and balcony.

Executive Suites has a bedroom with king size bed, living area, balcony and private bathroom.

Extra beds are available and one child under 19 stay free in existing beds.

Corner Double Room
Check Prices
Crowne Plaza Hotel Chicago-Metro Corner Double Room
Bed type: King Size Bed

Single room

Room facilities
    Double Room
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    Crowne Plaza Hotel Chicago-Metro Double Room
    Crowne Plaza Hotel Chicago-Metro Double Room
    Crowne Plaza Hotel Chicago-Metro Double Room
    Crowne Plaza Hotel Chicago-Metro Double Room
    Bed type: King Size Bed or Double Beds or Double Or Twin Beds

    Twin room (sole use)

    Room facilities
      Suite
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      Crowne Plaza Hotel Chicago-Metro Suite
      Crowne Plaza Hotel Chicago-Metro Suite
      Crowne Plaza Hotel Chicago-Metro Suite
      Crowne Plaza Hotel Chicago-Metro Suite
      Crowne Plaza Hotel Chicago-Metro Suite
      Bed type: King Size Bed

      Single room

      Room facilities
        Deluxe Room
        Check Prices
        Crowne Plaza Hotel Chicago-Metro Deluxe Room
        Crowne Plaza Hotel Chicago-Metro Deluxe Room
        Crowne Plaza Hotel Chicago-Metro Deluxe Room
        Crowne Plaza Hotel Chicago-Metro Deluxe Room
        Bed type: Double Bed or One Single Bed

        Double Room

        Room facilities
          Spacious Suite
          Check Prices
          Crowne Plaza Hotel Chicago-Metro Spacious Suite Suite
          Crowne Plaza Hotel Chicago-Metro Spacious Suite Suite
          Crowne Plaza Hotel Chicago-Metro Spacious Suite
          Crowne Plaza Hotel Chicago-Metro Spacious Suite
          Crowne Plaza Hotel Chicago-Metro Spacious Suite
          Bed type: One Single Bed or Double Bed

          Single room

          Room facilities

            Crowne Plaza Hotel Chicago-Metro LocationWhat's nearby

            Legend
            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Tourist attractions
            Places of interest
            • Harpo Studio's
              1700 ft
            • Civic Opera Building
              2700 ft
            Train stations
            • Ogilvie Transportation Center
              1700 ft
            • Union Station
              2000 ft
            Stadiums
            Museums
            • Museum of Holography-Chicago
              2300 ft
            • 3000 ft
            • Jane Addams Hull-House Museum
              3000 ft
            • Gallery 312
              3000 ft
            Halls
            • Ina's
              3000 ft
            Universities, Institutes
            • Harvard University
              700 ft
            • University of Illinois Alumni
              1400 ft
            • Lexington College
              1400 ft
            • Chicago-Kent College Law Ofc
              1700 ft
            • Univeristy of IL at Chicago
              2300 ft
            • Cornell University
              2700 ft
            • Chicago Circle Ctr
              2700 ft
            • Ccc Bowling-Univ of IL Chicago
              2700 ft
            • Career Center
              2700 ft
            • University of Illinois
              3000 ft
            • 3300 ft
            • Bradley University Regional
              3300 ft
            • Keller Graduate School of Mgmt
              3300 ft
            • University Mathematics Library
              3300 ft
            • University-Ill Photo ID Office
              3700 ft
            Theaters
            • Hubbard Street Dance Chicago
              2700 ft
            • Lyric Opera of Chicago
              2700 ft
            Casinos
            • Hyatt Gaming Svc
              3300 ft

            Local Attractions

            • Art Institute of Chicago
              1.2 mi
              111 S Michigan Ave, Chicago
            • Carson, Pirie, Scott and Company Building
              5300 ft
              1 S. State St., Chicago
            • Macy's on State Street
              1.0 mi
              111 North State Street, Chicago
            • Millennium Park
              1.2 mi
              201 E Randolph St, Chicago
            • Harold Washington Library Center
              1.1 mi
              400 South State Street, Chicago

            Near the hotel

            • National Hellenic Museum
              1600 ft
              333 S. Halsted, Chicago
            • Union Station
              2100 ft
              210 S. Canal Street, Chicago
            • Museum of Holography,
              2500 ft
              1134 West Washington Blvd.,, Chicago
            • Willis Tower
              3200 ft
              233 South Wacker Drive, Chicago
            • Lyric Opera of Chicago
              2800 ft
              Chicago, IL
            • 333 West Wacker Drive
              3600 ft
              333 W. Wacker Dr., Chicago
            • Jane Addams' Hull-House Museum
              3600 ft
              800 S. Halsted St., Chicago

            Restaurants Nearby

            • Dine

              64% likes this, based on 74 reviews
              Cuisine: American
              Price Range: USD 16 - USD 21

              100 ft
              733 W Madison St

              Phone: 312-602-2100

            • Girl & The Goat

              81% likes this, based on 801 reviews
              Cuisine: American, Eclectic
              Price Range: USD 16 - USD 31

              1200 ft
              809 W Randolph St

              Phone: 312-492-6262

            • Mariano's

              85% likes this, based on 35 reviews
              Cuisine: Contemporary

              300 ft
              40 S Halsted St

              Phone: (312) 243-7657

            • Greek Islands Restaurant

              76% likes this, based on 349 reviews
              Cuisine: Mediterranean, Greek
              Price Range: USD 1 - USD 30

              900 ft
              200 S Halsted St

              Phone: 312-782-9855

            • Pegasus

              53% likes this, based on 65 reviews
              Cuisine: Seafood, Mediterranean, Greek
              Price Range: USD 30 - USD 32

              800 ft
              130 S Halsted St

              Phone: (312) 226-4666

            Getting there.

            Meigs Field is in 6.3km.

            By car: Head west toward S Lynn White Dr (89m). Slight left onto S Lynn White Dr (72m). Slight left to stay on S Lynn White Dr (482m). Turn left at E 14th street (162m). Turn left onto E Solidarity Dr (328m). Turn left to stay on E Solidarity Dr (132m). Turn right onto E McFetridge Dr (483m). Turn right onto US-41 N (1.6km). Turn left onto E Jackson Dr (644m). Turn right onto S Michigan Ave (141m). Take the first left onto E Adams street (644m). Turn right onto South LaSalle street (322m). Turn left onto W Madison street (1.3km). It will take you 15 minutes to get to the hotel.

            Crowne Plaza Hotel Chicago-Metro Reviews

            Guest reviews are submitted by our customers after their stay at Crowne Plaza Hotel Chicago-Metro

            Average guest rating

            7.8
            out of 10
            Excellent
            Based on 25 reviews

            Rating by category:

            Rooms
            7.9
            Service
            6.8
            Value
            7.8
            Dining
            3.0
            Location
            7.8

            Individual guest reviews

            • Older travelers

              Was close to the Union Station for the taxi ride. Bellman was very helpful when asking for taxi and time to make our ballgame at US Celluar. Loved being in the Greektown area, great restaurants!

              Was a little expensive! We normally would pay no more than 75 for an overnight, this was way over our budget, but was all available for our quick trip to the windy city!

              • Average rating
                8.2
            • Group of friends

              The recepcionist are very helpfull, The boys that work in the concierge are really kind, and professional. They find everything that you are looking for. George congratulations!!! The hotel is very clean, People in the restaurant are wonderfull . In this hotel I fell safe and the employers make you feel at home.

              • Average rating
                8.8
            • Older travelers

              I reserved a King bed for my husband and myself and a non-smoking room. But a prom took precedence over my requests and I recieved a smoking double double room. My clothes reeked of cigarette smoke and I slept very uncomfortably for the 230 dolllars I spent.

              • Average rating
                4.2
            • Group of friends

              I liked the accomodations I received on account of the money that was spent.

              My reservation stated I was paying for a double room, double bed smoking room for two adults. I found this to be very misleading as I stayed in a single room with two beds. I pictured a double room as something comparable to a suite, etc. That should definitely be corrected. I was satisfied with my accomodations; however, descriptions of a room should be more precise as I felt the staff may have been depriving me of my reservation privelges because I was purchasing through a third party. I.e....downgrading my room because I was purchasing through a third party discount site.

              • Average rating
                10.0
            • Single

              Nice furnishings, comfortable bed, friendly staff, very clean. I only stayed one night, but enjoyed the Hotel. I tend to depend on the reviews of Hotels that I select to stay in when traveling and appreciate those that take the time to respond to these types of reviews. I would recommend the Crowne Plaza Hotel - Chicago.

              In your business center room the temperature was so hot I could barely stand to be in the room more than a few minutes. The sliding bathroom door was sometimes difficult to open from inside the room.

              • Average rating
                9.6
            • Group of friends

              view, walking distance to dining, willis tower

              rooms are too small, no refrigerator in room, shower water luke warm

              • Average rating
                7.4
            • Group of friends

              There wasn't much we liked at this Hotel. Staff were generally friendly, particularly the doorman and the coincerge staff.

              Location of hotel is on a busy highway. Despite asking for a quiet room we were placed in one close to the highway. When we asked to be moved to a quieter room, we were moved across the hallway and up closer to the highway!! We again asked for a quieter room and were moved further down the hallway, away from the highway. But it would appear there is no quiet rooms in this hotel and the drone of the highway traffic, uncomfortable, super hard beds where you could feel the stitching of the mattress under you and small pillows that you couldn't quite rest your head on, meant we had no sleep. Hair drier was a small ineffective unit, if you stay here, take your own! Soap dried and tightened our skin. If you stay here, take your own.

              • Average rating
                5.4
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