Crowne Plaza Hotel Chicago-Metro  4 stars

733 West Madison, Chicago, United States, 60661  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Coffee maker did not work - Staff were all friendly - Parking was a little more expensive ($35 a night)
  • Beds and pillows were very comfortable - I would definitely stay here again - Bar in the hotel was nice
  • Fitness center with a pool, hot tub, sauna - 10-15 minute walk from the sears tower - Staff is extremely courteous
  • Internet access is free - Staff is very helpful and friendly - Located near the expressways - Starbucks nearby
  • Bathrooms are clean and modern - One of the most comfortable beds i've ever stayed in - Airconditioner was old and loud

Overview

Centrally located, the five-star Crowne Plaza Metro is situated only few blocks from Greektown offering wonderful Greek restaurants and night clubs. Size two blocks from the hotel is Randolph

Newly renovated, the hotel combines modern design and elegant furnishing.

All 398 rooms feature cable/satellite TVs, CD players, coffee/tea makers, work desk, in-room safes and

refrigerators.

There are two restaurants at the hotel, full buffet breakfast is served daily.

The business center has Wi-Fi is available in public areas

The fitness center offers a gym with modern equipment.

Number of floors   17.  Number of rooms   398.

City Center Chicago - 5000 ft
Airports Midway (MDW) - 8.6 mi, Chicago O'hare International (ORD) - 14.9 mi
Train Stations Ogilvie Transportation Center - 2000 ft, Union Station - 2300 ft
Underground stations LaSalle "L" Station (Blue Line) - 5000 ft, LaSalle \"L\" Station (Blue Line) - 5000 ft
Bus stop - 400 ft
Restaurants Dine (cuisine: American) - 100 ft, Girl & The Goat (cuisine: American, Eclectic) - 1200 ft
Beaches North Avenue Beach - 1.5 mi

Rooms

The hotel provides non-smoking rooms, as well as rooms and facilities for people with disabilities.

Superior King rooms feature a bedroom with one king bed, balcony and work desk.

Superior Double rooms offer a bedroom with two full size beds and balcony.

Executive Suites has a bedroom with king size bed, living area, balcony and private bathroom.

Extra beds are available and one child under 19 stay free in existing beds.

Dining options

Full buffet breakfast is served daily.

Dine restaurant offers unique American cuisine for breakfast, lunch and dinner.

MetroKlub kosher restaurant serves gourmet kosher food.

A full breakfast is served and charges are applicable. 

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Facilities

General
  • Parking
  • Safe deposit box
  • Car rental
  • Pets allowed
  • Elevator
  • ATM/cash machine
  • Concierge desk
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Tour desk
  • Designated smoking area
Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Paid Public parking is possible on site.

Services
  • Bell staff/porter
  • Valet parking
  • Dry cleaning
Dining facilities
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Fitness center
  • Exercise gym
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Patio
  • Terrace
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Hair dryer
Kitchen facilities
  • Ice machine
Bedroom
  • Rollaway beds
Media
  • Cable TV
  • In-room computer
  • AM/FM alarm clock
  • Internet access
  • CD player
Room decor
  • Soundproofed windows

Policies

Check-In

from  12 pm

Check-Out

until  11 am

Children and extra beds
  • One child under the age of 19 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 
Pets

Pets are allowed on request.

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The hotel provides non-smoking rooms, as well as rooms and facilities for people with disabilities.

Superior King rooms feature a bedroom with one king bed, balcony and work desk.

Superior Double rooms offer a bedroom with two full size beds and balcony.

Executive Suites has a bedroom with king size bed, living area, balcony and private bathroom.

Extra beds are available and one child under 19 stay free in existing beds.

Corner Double Room
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Crowne Plaza Hotel Chicago-Metro Corner Double Room
Bed type: King Size bed

Double Room

Room facilities
    Double Room
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    Crowne Plaza Hotel Chicago-Metro Double Room
    Crowne Plaza Hotel Chicago-Metro Double Room
    Crowne Plaza Hotel Chicago-Metro Double Room
    Crowne Plaza Hotel Chicago-Metro Double Room
    Bed type: King Size bed or Double beds or Double or Twin beds

    Double Room

    Room facilities
      Two-Room Double Room
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      Crowne Plaza Hotel Chicago-Metro Two-Room Double Room
      Bed type: King Size bed
      Room facilities
        Suite
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        Crowne Plaza Hotel Chicago-Metro Suite
        Crowne Plaza Hotel Chicago-Metro Suite
        Crowne Plaza Hotel Chicago-Metro Suite
        Crowne Plaza Hotel Chicago-Metro Suite
        Bed type: King Size bed or Double Bed

        Double Room

        Room facilities
          Deluxe Room
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          Crowne Plaza Hotel Chicago-Metro Deluxe Room
          Crowne Plaza Hotel Chicago-Metro Deluxe Room
          Crowne Plaza Hotel Chicago-Metro Deluxe Room
          Crowne Plaza Hotel Chicago-Metro Deluxe Room
          Bed type: Double beds or Double Bed

          Double Room

          Room facilities
            Spacious Suite
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            Crowne Plaza Hotel Chicago-Metro Spacious Suite Suite
            Room facilities

              Crowne Plaza Hotel Chicago-Metro LocationWhat's nearby

              Legend
              Legend
              • Current hotel
              • Hotels nearby
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              What's nearby

              Tourist attractions
              Places of interest
              • Harpo Studio's
                1700 ft
              • Civic Opera Building
                2700 ft
              Train stations
              Sport related
              Stadiums
              Museums
              Halls
              • Ina's
                3000 ft
              Universities, Institutes
              • Harvard University
                700 ft
              • University of Illinois Alumni
                1400 ft
              • Lexington College
                1400 ft
              • 1700 ft
              • Univeristy of IL at Chicago
                2300 ft
              • Cornell University
                2700 ft
              • Chicago Circle Ctr
                2700 ft
              • Ccc Bowling-Univ of IL Chicago
                2700 ft
              • Career Center
                2700 ft
              • University of Illinois
                3000 ft
              • University Mathematics Library
                3300 ft
              • Keller Graduate School of Mgmt
                3300 ft
              • Bradley University Regional
                3300 ft
              • 3300 ft
              Theaters
              • Hubbard Street Dance Chicago
                2700 ft
              • Lyric Opera of Chicago
                2700 ft
              Casinos
              • Hyatt Gaming Svc
                3300 ft

              Local Attractions

              • Art Institute of Chicago
                1.2 mi
                111 S Michigan Ave, Chicago
              • Carson, Pirie, Scott and Company Building
                5300 ft
                1 S. State St., Chicago
              • Macy's on State Street
                1.0 mi
                111 North State Street, Chicago
              • Millennium Park
                1.2 mi
                201 E Randolph St, Chicago
              • Harold Washington Library Center
                1.1 mi
                400 South State Street, Chicago

              Near the hotel

              • National Hellenic Museum
                1600 ft
                333 S. Halsted, Chicago
              • Union Station
                2100 ft
                210 S. Canal Street, Chicago
              • Museum of Holography,
                2500 ft
                1134 West Washington Blvd.,, Chicago
              • Willis Tower
                3200 ft
                233 South Wacker Drive, Chicago
              • Lyric Opera of Chicago
                2800 ft
                Chicago, IL
              • 333 West Wacker Drive
                3600 ft
                333 W. Wacker Dr., Chicago
              • Jane Addams' Hull-House Museum
                3600 ft
                800 S. Halsted St., Chicago

              Restaurants Nearby

              • Dine

                64% likes this, based on 74 reviews
                Cuisine: American
                Price Range: USD 16 - USD 21

                100 ft
                733 W Madison St

                Phone: 312-602-2100

              • Girl & The Goat

                81% likes this, based on 801 reviews
                Cuisine: American, Eclectic
                Price Range: USD 16 - USD 31

                1200 ft
                809 W Randolph St

                Phone: 312-492-6262

              • Mariano's

                85% likes this, based on 35 reviews
                Cuisine: Contemporary

                300 ft
                40 S Halsted St

                Phone: (312) 243-7657

              • Greek Islands Restaurant

                76% likes this, based on 349 reviews
                Cuisine: Mediterranean, Greek
                Price Range: USD 1 - USD 30

                900 ft
                200 S Halsted St

                Phone: 312-782-9855

              • Pegasus

                53% likes this, based on 65 reviews
                Cuisine: Seafood, Mediterranean, Greek
                Price Range: USD 30 - USD 32

                800 ft
                130 S Halsted St

                Phone: (312) 226-4666

              Getting there.

              Meigs Field is in 6.3km.

              By car: Head west toward S Lynn White Dr (89m). Slight left onto S Lynn White Dr (72m). Slight left to stay on S Lynn White Dr (482m). Turn left at E 14th street (162m). Turn left onto E Solidarity Dr (328m). Turn left to stay on E Solidarity Dr (132m). Turn right onto E McFetridge Dr (483m). Turn right onto US-41 N (1.6km). Turn left onto E Jackson Dr (644m). Turn right onto S Michigan Ave (141m). Take the first left onto E Adams street (644m). Turn right onto South LaSalle street (322m). Turn left onto W Madison street (1.3km). It will take you 15 minutes to get to the hotel.

              Crowne Plaza Hotel Chicago-Metro Reviews

              Guest reviews are submitted by our customers after their stay at Crowne Plaza Hotel Chicago-Metro

              Average guest rating

              7.8
              out of 10
              Excellent
              Based on 25 reviews

              Rating by category:

              Location
              7.8
              Rooms
              7.9
              Service
              6.8
              Value
              7.8
              Dining
              3.0

              Individual guest reviews

              • Older travelers

                Was close to the Union Station for the taxi ride. Bellman was very helpful when asking for taxi and time to make our ballgame at US Celluar. Loved being in the Greektown area, great restaurants!

                Was a little expensive! We normally would pay no more than 75 for an overnight, this was way over our budget, but was all available for our quick trip to the windy city!

                • Average rating
                  8.2
              • Group of friends

                The recepcionist are very helpfull, The boys that work in the concierge are really kind, and professional. They find everything that you are looking for. George congratulations!!! The hotel is very clean, People in the restaurant are wonderfull . In this hotel I fell safe and the employers make you feel at home.

                • Average rating
                  8.8
              • Older travelers

                I reserved a King bed for my husband and myself and a non-smoking room. But a prom took precedence over my requests and I recieved a smoking double double room. My clothes reeked of cigarette smoke and I slept very uncomfortably for the 230 dolllars I spent.

                • Average rating
                  4.2
              • Group of friends

                I liked the accomodations I received on account of the money that was spent.

                My reservation stated I was paying for a double room, double bed smoking room for two adults. I found this to be very misleading as I stayed in a single room with two beds. I pictured a double room as something comparable to a suite, etc. That should definitely be corrected. I was satisfied with my accomodations; however, descriptions of a room should be more precise as I felt the staff may have been depriving me of my reservation privelges because I was purchasing through a third party. I.e....downgrading my room because I was purchasing through a third party discount site.

                • Average rating
                  10.0
              • Single

                Nice furnishings, comfortable bed, friendly staff, very clean. I only stayed one night, but enjoyed the Hotel. I tend to depend on the reviews of Hotels that I select to stay in when traveling and appreciate those that take the time to respond to these types of reviews. I would recommend the Crowne Plaza Hotel - Chicago.

                In your business center room the temperature was so hot I could barely stand to be in the room more than a few minutes. The sliding bathroom door was sometimes difficult to open from inside the room.

                • Average rating
                  9.6
              • Group of friends

                view, walking distance to dining, willis tower

                rooms are too small, no refrigerator in room, shower water luke warm

                • Average rating
                  7.4
              • Group of friends

                There wasn't much we liked at this Hotel. Staff were generally friendly, particularly the doorman and the coincerge staff.

                Location of hotel is on a busy highway. Despite asking for a quiet room we were placed in one close to the highway. When we asked to be moved to a quieter room, we were moved across the hallway and up closer to the highway!! We again asked for a quieter room and were moved further down the hallway, away from the highway. But it would appear there is no quiet rooms in this hotel and the drone of the highway traffic, uncomfortable, super hard beds where you could feel the stitching of the mattress under you and small pillows that you couldn't quite rest your head on, meant we had no sleep. Hair drier was a small ineffective unit, if you stay here, take your own! Soap dried and tightened our skin. If you stay here, take your own.

                • Average rating
                  5.4
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