Crowne Plaza Hotel Chicago-Metro  4 stars

733 West Madison, Chicago, United States, 60661  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Coffee maker did not work - Staff were all friendly - Parking was a little more expensive ($35 a night)
  • Beds and pillows were very comfortable - I would definitely stay here again - Bar in the hotel was nice
  • Fitness center with a pool, hot tub, sauna - 10-15 minute walk from the sears tower - Staff is extremely courteous
  • Internet access is free - Staff is very helpful and friendly - Located near the expressways - Starbucks nearby
  • Bathrooms are clean and modern - One of the most comfortable beds i've ever stayed in - Airconditioner was old and loud

Overview

Centrally located, the five-star Crowne Plaza Metro is situated only few blocks from Greektown offering wonderful Greek restaurants and night clubs. Size two blocks from the hotel is Randolph

Newly renovated, the hotel combines modern design and elegant furnishing.

All 398 rooms feature cable/satellite TVs, CD players, coffee/tea makers, work desk, in-room safes and

refrigerators.

There are two restaurants at the hotel, full buffet breakfast is served daily.

The business center has Wi-Fi is available in public areas

The fitness center offers a gym with modern equipment.

Number of floors   17.  Number of rooms   398.

Located in Downtown Chicago in the trendy West Loop neighbourhood, close to the Civic Opera Building, Harpo Studio's, and Univeristy of IL at Chicago.

Distance to:

  • City Center - 1.5km
  • Airport: Merrill C Meigs (closed) - 4.1km, Midway - 13.8km
  • Train Station: Ogilvie Transportation Center - 600 m, Union Station - 700 m
  • Underground station: LaSalle "L" Station (Blue Line) - 1.5km, LaSalle \"L\" Station (Blue Line) - 1.5km
  • Bus stop - 100 m

Rooms

The hotel provides non-smoking rooms, as well as rooms and facilities for people with disabilities.

Superior King rooms feature a bedroom with one king bed, balcony and work desk.

Superior Double rooms offer a bedroom with two full size beds and balcony.

Executive Suites has a bedroom with king size bed, living area, balcony and private bathroom.

Extra beds are available and one child under 19 stay free in existing beds.

Dining options

Full buffet breakfast is served daily.

Dine restaurant offers unique American cuisine for breakfast, lunch and dinner.

MetroKlub kosher restaurant serves gourmet kosher food.

A full breakfast is served and charges are applicable. 

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Policies

Check-In

from  4 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 19 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 
  • There are no extra beds provided in a room. 
Pets

Pets are allowed on request

Facilities

General
  • Parking (fee required)
  • Elevator
  • Pets allowed
  • Luggage storage
  • Newspapers/magazines
  • 24-Hour Front Desk
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Paid Public parking is possible on site.

Services
  • Dry cleaning
Dining facilities
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • In-room safe
  • Terrace

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The hotel provides non-smoking rooms, as well as rooms and facilities for people with disabilities.

Superior King rooms feature a bedroom with one king bed, balcony and work desk.

Superior Double rooms offer a bedroom with two full size beds and balcony.

Executive Suites has a bedroom with king size bed, living area, balcony and private bathroom.

Extra beds are available and one child under 19 stay free in existing beds.

Corner Double Room
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Crowne Plaza Hotel Chicago-Metro Corner Double Room
Bed type: King Size Bed
Room facilities
    Double Room
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    Crowne Plaza Hotel Chicago-Metro Double Room
    Crowne Plaza Hotel Chicago-Metro Double Room
    Crowne Plaza Hotel Chicago-Metro Double Room
    Crowne Plaza Hotel Chicago-Metro Double Room
    Crowne Plaza Hotel Chicago-Metro Double Room
    Bed type: King Size Bed or Double Beds or Double Or Twin Beds
    Size: 28m2
    Room facilities
      Suite
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      Crowne Plaza Hotel Chicago-Metro Suite
      Bed type: King Size Bed
      Size: 37m2
      Room facilities
        Deluxe Room
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        Crowne Plaza Hotel Chicago-Metro Deluxe Room
        Crowne Plaza Hotel Chicago-Metro Deluxe Room
        Crowne Plaza Hotel Chicago-Metro Deluxe Room
        Crowne Plaza Hotel Chicago-Metro Deluxe Room
        Crowne Plaza Hotel Chicago-Metro Deluxe Room
        Room facilities
          Spacious Suite
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          Crowne Plaza Hotel Chicago-Metro Spacious Suite Suite
          Room facilities

            Crowne Plaza Hotel Chicago-Metro LocationWhat's nearby

            Legend
            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground station
            • Train Stations
            • Parks
            • Attractions for Tourists
            • Museums
            • Convention Centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Attractions for Tourists
            General
            • Harpo Studio's
              500 m
            • Civic Opera Building
              800 m
            Train Stations
            • Ogilvie Transportation Center
              500 m
            • Union Station
              600 m
            Stadiums
            Museums
            • Museum of Holography-Chicago
              700 m
            • Gallery 312
              900 m
            • 900 m
            • Jane Addams Hull-House Museum
              900 m
            Halls
            • Ina's
              900 m
            Universities, Institutes
            • Harvard University
              200 m
            • Lexington College
              400 m
            • University of Illinois Alumni
              400 m
            • Chicago-Kent College Law Ofc
              500 m
            • Univeristy of IL at Chicago
              700 m
            • Chicago Circle Ctr
              800 m
            • Cornell University
              800 m
            • Ccc Bowling-Univ of IL Chicago
              800 m
            • Career Center
              800 m
            • University of Illinois
              900 m
            • University Mathematics Library
              1.0km
            • 1.0km
            • Keller Graduate School of Mgmt
              1.0km
            • Bradley University Regional
              1.0km
            Theaters
            • Lyric Opera of Chicago
              800 m
            • Hubbard Street Dance Chicago
              800 m
            Casinos
            • Hyatt Gaming Svc
              1.0km

            Local Attractions

            • Art Institute of Chicago
              1.9km
              111 S Michigan Ave, Chicago
            • Bank of America Theatre
              1.6km
              18 West Monroe St, Chicago
            • Oriental Theatre
              1.6km
              24 West Randolph St, Chicago
            • Millennium Park
              2.0km
              201 E Randolph St, Chicago
            • Carson, Pirie, Scott and Company Building
              1.6km
              1 S. State St., Chicago

            Near the hotel

            • Old St. Patrick's Church
              330 m
              700 West Adams, Chicago
            • National Hellenic Museum
              480 m
              333 S. Halsted, Chicago
            • Union Station
              630 m
              210 S. Canal Street, Chicago
            • Museum of Holography,
              750 m
              1134 West Washington Blvd.,, Chicago
            • Willis Tower
              970 m
              233 South Wacker Drive, Chicago
            • Lyric Opera of Chicago
              830 m
              Chicago, IL
            • Skydeck Chicago
              960 m
              233 S Wacker Dr, Chicago

            Restaurants Nearby

            • Dine

              64% likes this, based on 74 reviews
              Food: American
              Price Range: USD 16 - USD 21

              20 m
              733 W Madison St

              Phone: 312-602-2100

            • Girl & The Goat

              81% likes this, based on 801 reviews
              Food: American, Eclectic
              Price Range: USD 16 - USD 31

              340 m
              809 W Randolph St

              Phone: 312-492-6262

            • Mariano's

              85% likes this, based on 35 reviews
              Food: Contemporary

              70 m
              40 S Halsted St

              Phone: (312) 243-7657

            • Greek Islands Restaurant

              76% likes this, based on 349 reviews
              Food: Mediterranean, Greek
              Price Range: USD 1 - USD 30

              270 m
              200 S Halsted St

              Phone: 312-782-9855

            • Pegasus

              53% likes this, based on 65 reviews
              Food: Seafood, Mediterranean, Greek
              Price Range: USD 30 - USD 32

              220 m
              130 S Halsted St

              Phone: (312) 226-4666

            Getting there.

            Meigs Field is in 6.3km.

            By car: Head west toward S Lynn White Dr (89m). Slight left onto S Lynn White Dr (72m). Slight left to stay on S Lynn White Dr (482m). Turn left at E 14th street (162m). Turn left onto E Solidarity Dr (328m). Turn left to stay on E Solidarity Dr (132m). Turn right onto E McFetridge Dr (483m). Turn right onto US-41 N (1.6km). Turn left onto E Jackson Dr (644m). Turn right onto S Michigan Ave (141m). Take the first left onto E Adams street (644m). Turn right onto South LaSalle street (322m). Turn left onto W Madison street (1.3km). It will take you 15 minutes to get to the hotel.

            Crowne Plaza Hotel Chicago-Metro Reviews

            Guest reviews are submitted by our customers after their stay at Crowne Plaza Hotel Chicago-Metro

            Average guest rating

            7.8
            out of 10
            Excellent
            Based on 71 reviews

            Rating by category:

            Value
            7.8
            Dining
            3.0
            Location
            7.8
            Rooms
            7.9
            Service
            6.8

            Individual guest reviews

            • Location was great for us and hotel was clean. Staff were friendly and attentive, the room was nice. The restaurant had an excellent breakfast.

              Extremely noisy on the street, the lobby is small and feels closed in.

              My rating for the hotel:

              • Average rating
                8.0
              • Location
                9
              • Rooms
                10
              • Service
                6
              • Value
                7
            • Shops etc. friendly, efficient staff, very convenient for the Amtrak Union Station and also in walking distance are a few nice restaurants and bars. Good value loop hotel_hotwire deal and the service from the people at the front desk is the worst. The room is clean.

              On premises parking is very very expensive, overall nothing to review bad about this place and the choices for the breakfast are quite limited.

              My rating for the hotel:

              • Average rating
                6.2
              • Location
                9
              • Rooms
                7
              • Service
                2
              • Value
                7
            • Location couldn't have been better, the restaurants in this neighborhood are some of the best in the country and gerat beds, very sleek and modern decor. Staff over the top nice and the rooms are well appointed and comfortable. Food is superb.

              Poor business centre and not many decent TV stations. This hotel was definitely not worth the money.

              My rating for the hotel:

              • Average rating
                9.0
              • Location
                8
              • Rooms
                10
              • Service
                10
              • Value
                8
            • Great location at a reasonable price, very nice hotel and the Front Desk was very helpful and very considerate. The rooms were clean.

              Dishonest desk staff.

              My rating for the hotel:

              • Average rating
                9.0
              • Location
                10
              • Rooms
                10
              • Service
                6
              • Value
                10
            • Great location, decent hotel and great, friendly staff from the beginning. Loved the modern room designs, wonderful Breakfast and nice facility, very secure and clean.

              My rating for the hotel:

              • Average rating
                9.2
              • Location
                10
              • Rooms
                9
              • Service
                10
              • Value
                8
            • Great location for randolph street restaurants, nice place and all the staff were very friendly. Rooms were clean and spacious.

              My rating for the hotel:

              • Average rating
                8.6
              • Location
                10
              • Rooms
                8
              • Service
                10
              • Value
                6
            • Another plus about this area is the abundance of cheap parking, a 25 dollar charge applies to each pet that's not bad and the staff is helpful and polite. The rooms are a good size and the bed was comfortable.

              My rating for the hotel:

              • Average rating
                6.6
              • Location
                4
              • Rooms
                8
              • Service
                8
              • Value
                6
            • The location was close to my meeting and close to great restaurants and bars, the hotel was clean and convenient to the expressway and the blue line to O'Hare, the staff were all very helpful as well. Bed was very comfortable.

              The cleaning service at the rooms is bad.

              My rating for the hotel:

              • Average rating
                8.2
              • Location
                10
              • Rooms
                7
              • Service
                10
              • Value
                6
            • Good location and another great stay. Staff very helpful, comfortable rooms and lots of really nice restaurants to choose for dining.

              My rating for the hotel:

              • Average rating
                8.6
              • Location
                8
              • Rooms
                10
              • Service
                10
              • Value
                6
            • Clean, good view and great Hotel. Friendly and accommodating staff, comfortable room. Pretty decent bar food, nice selection.

              My rating for the hotel:

              • Average rating
                8.6
              • Location
                10
              • Rooms
                8
              • Service
                8
              • Value
                8
            • Excellent location and good hotel. Staff were very friendly and i booked a room for 4 nights and the room was great.

              My rating for the hotel:

              • Average rating
                9.0
              • Location
                10
              • Rooms
                10
              • Service
                8
              • Value
                8
            • A nice view of the city, a good stay and the front desk staff are decent at best. Price is excellent even the room service price is reasonable.

              One big disappointment in the suite was the poor tv facilities and lack of films.

              My rating for the hotel:

              • Average rating
                8.8
              • Location
                10
              • Rooms
                9
              • Service
                8
              • Value
                8
            • Good customer service and a great location, nice hotel. The staff were superb and the room/suite we had was perfect.

              My rating for the hotel:

              • Average rating
                9.0
              • Location
                10
              • Rooms
                10
              • Service
                10
              • Value
                6
            • Great central location, pleasant Stay and staff were very nice and helpful. Flat screen tv was good.

              Not many restaurants in the area and the hotel actually looks rather old to me, the bed was exceptionally comfortable and my back never bothered me all week.

              My rating for the hotel:

              • Average rating
                8.2
              • Location
                10
              • Rooms
                10
              • Service
                8
              • Value
                5
            • Magnificent city, reasonable stay and the staff were very friendly and nice. The room was clean, food was good.

              Location of hotel is on a busy highway.

              My rating for the hotel:

              • Average rating
                7.8
              • Location
                10
              • Rooms
                4
              • Service
                10
              • Value
                7
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