Hotel Cozumel Palace All-Inclusive

4 stars

Ave Rafael E Melgar Km 1.5, Cozumel, Mexico, 77600

Overview

Impressively situated a few steps from the vibrant center of Cozumel, the Cozumel Palace Hotel affords guests elite access to the picturesque beaches and is just a short walk to the city's popular attractions, trendy boutiques and entertainment outlets.

This four-star all-inclusive hotel is a remarkable blend of traditional Mexican architecture and contemporary features. Among the hotel’s facilities guests can find free wireless high speed internet access, four swimming pools with swim-up bar, luxurious spa and on-site dive shop.

There are 175 fabulous guestrooms appointed with modern design and cutting-edge amenities including a well-stocked mini-fridge, free Wi-Fi, purified water and satellite TV. Most rooms come complete with a balcony with a hammock.

The hotel offers a selection of world-class all-inclusive dining facilities, which include four restaurants serving Italian, Mexican, oriental and international specialties.

The Spa at Cozumel Palace offers an extensive menu of massage, body and personalized facial treatments.

Number of rooms 176.

Centrally located, the hotel is a short stroll from the Dolphinaris, Palacio Municipal and Museo de la Isla de Cozumel. Other nearby attractions include Chankanaab National Park, Paradise Beach and Museo de la Isla de Cozumel. Punta Langosta, Cozumel's fanciest shopping and dining mall, is within 1km from the property.

Distance to:

City Center - 200 m
Airport Cozumel - 3.0km

Rooms

Standard Deluxe Rooms feature one King bed and city views.

Junior Suites have a double Jacuzzi and offer ocean views.

Concierge Level guest accommodations offer a balcony with a hammock, beach bag, DVD and CD player, Espresso/American coffee maker, and Ipod dock.

Loft Suites are composed of a lower level bedroom, upper level bedroom with double beds and a balcony with a hammock.

Presidential Suite features two bedrooms, and a living room.

Non-smoking and accessible rooms are available.

One child under three years stays free of charge when using existing beds.

Up to three children from 4 to 17 years are charged USD 58 per night per person when using existing beds.

Maximum capacity of extra beds/babycots in a room is one.

Baby cots are provided upon demand.

Availability
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Junior Suite		Check Prices

Dining options

Continental breakfast is served from 6.30 to 7am. Breakfast buffet is offered from 7am to 11am at the Turquesa restaurant.

Turquesa Restaurant specializes in Italian specialties and offers sumptuous breakfast, poolside lunch buffet and a la carte dinner.

Flamingos Restaurant serves lunch and dinner buffet in a tropical surroundings. The Lobby Bar is open from 8am to noon.

Momo No Hana boasts a creative menu of Oriental and Mexican dishes for a la carte dinner.

Playa Sur is a great place for romantic dinner under the starry sky and serenaded by ocean waves.

Room service is available around the clock.

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Facilities

General	Free parking Car rental Currency exchange Elevator Gay friendly Barber/Beauty Shop 24-Hour Front Desk Airport shuttle Tour desk
Activities	Spa & wellness center
Services	Ticket service
Room facilities	Non-smoking rooms Air conditioning Room service Heating In-room safe
Dining facilities	Breakfast Breakfast buffet Bar In-room breakfast
Business facilities	Wi-Fi Internet Business library
Children's facilities	Children's play area Game room
Facilities for people with disabilities	Rooms/facilities for people with disabilities
Leisure and relaxation facilities	Swimming pool Indoor swimming pool
Internet	Wireless internet is available in public areas and is free of charge
Guest Parking	Free Public hotel parking is possible on site.

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Guest feedback

Read hotel reviews

Cozumel had a better vibe, service was exceptional and the guest rooms were very nice.
Helpful staff that I have ever encountered bar none, the Cozumel Palace restaurants have great service.
The hotel is beautiful, the staff is extremely attentive and the rooms are kept up and clean.

Average guest rating

Excellent

4.1

Based on 48 reviews

Policies

Check-In	from 3 pm
Check-Out	until 12 pm
Children and extra beds	All children under the age of 3 may stay free of charge when using existing bedding. All children may stay at the price of USD 53.00 per night/person for extra beds. One child under the age of 3 may stay free of charge when using existing bedding. All children may stay at the price of USD 58 per night/person for extra beds. Maximum capacity of extra beds in a room is 1.
Pets	Pets are not allowed

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Popular areas	City Center - 200 m

Getting there

Cozumel International Airport

By car: Head southwest. Turn right. At the roundabout, take the 1st exit. Turn left onto 5a Avenue Nte. Turn right onto 1 Sur. Turn left onto Rafael E. Melgar. Turn right onto Andrés Quintana Roo (C. 11 Sur). Turn left onto Rafael E. Melgar.

Shuttle service to and from the airport is provided upon demand.

Availability
Guaranteed lowest rates

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Cozumel Palace

Availability
Guaranteed lowest rates

Cozumel Palace Hotel Reviews

Guest reviews are submitted by our customers after their stay at Cozumel Palace Hotel

Average guest rating:

4.1Based on 48 reviews

Service 3.4
Value 4.5
Location 4.7
Rooms 3.8

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews.

Hotel Cozumel Palace All-Inclusive
Average rating: 5.0

Cozumel palace was great, the service was amazing and the bed was extremely comfortable and the jacuzzi was nice. Lunch was pretty good.
My ratings for this hotel are:
- 5 Rooms
- 5 Service
- 5 Value
Hotel Cozumel Palace All-Inclusive
Average rating: 5.0

Overall, Cozumel palace is great, the sunset from the balcony is wonderful and for sure drink Tangerine juice for breakfast, is excellent.
My ratings for this hotel are:
- 5 Rooms
- 5 Value
Hotel Cozumel Palace All-Inclusive
Average rating: 4.9

Cozumel had a better vibe, service was beyond fantastic and the air conditioning was jet powered. The drinks were great.
My ratings for this hotel are:
- 5 Rooms
- 5 Service
- 5 Value
Hotel Cozumel Palace All-Inclusive
Average rating: 5.0

That place is beautiful and the beds are the most comfortable I have ever slept in. The food is great.
My ratings for this hotel are:
- 5 Rooms
- 5 Value
Hotel Cozumel Palace All-Inclusive
Average rating: 4.8

The hotel is gorgeous, the fridge is well stocked as are the bathroom toiletries and back at the Cozumel Palace, the food is really good.
My ratings for this hotel are:
- 5 Rooms
- 5 Value
Hotel Cozumel Palace All-Inclusive
Average rating: 3.6

Beautiful views and decor, service generally good. The tub was great, the food was far better then I expected.
My ratings for this hotel are:
- 5 Rooms
- 4 Service
- 2 Value
Hotel Cozumel Palace All-Inclusive
Average rating: 5.0

The food was fantastic and the hotel itself is beautiful, plenty of hot water even for the jacuzzi. The outside grill is also pretty good.
My ratings for this hotel are:
- 5 Rooms
- 5 Value
Hotel Cozumel Palace All-Inclusive
Average rating: 4.9

The hotel shows were fabulous and our room was luxurious, the staff were just outstanding. The water was crystal clear and the best service we received was at the Mexican restaurant by Marvin.
My ratings for this hotel are:
- 5 Rooms
- 5 Service
- 5 Value
Hotel Cozumel Palace All-Inclusive
Average rating: 5.0

First, Cozumel is an amazing vacation destination and the rooms are beautiful. The buffet is also very good.
My ratings for this hotel are:
- 5 Rooms
- 5 Value
Hotel Cozumel Palace All-Inclusive
Average rating: 5.0

The hotel offers shuttle service to great area beaches, the rooms are great, just as promised and maria, the breakfast cook, is amazing.
My ratings for this hotel are:
- 5 Rooms
- 5 Value
Hotel Cozumel Palace All-Inclusive
Average rating: 5.0

The hotel is beautiful, the staff are all wonderful and the food was great, the rooms are immaculate and bright.
My ratings for this hotel are:
- 5 Rooms
- 5 Value
Hotel Cozumel Palace All-Inclusive
Average rating: 5.0

The service was superb and the room was large. The breakfast buffet was great.
My ratings for this hotel are:
- 5 Rooms
- 5 Service
Hotel Cozumel Palace All-Inclusive
Average rating: 5.0

The service was spectacular, our room was large and extremely clean, the Argentine restaurant Mundaca was great for dinner.
My ratings for this hotel are:
- 5 Rooms
- 5 Service
Hotel Cozumel Palace All-Inclusive
Average rating: 4.8

Excellent customer service, our room was cleaned everyday as expected and the food was good and plentiful.
My ratings for this hotel are:
- 5 Rooms
- 5 Service
Hotel Cozumel Palace All-Inclusive
Average rating: 5.0

Very comfortable bed and great food. Hot fresh omelets and all.

Poor selection and small portions and mediocre quality, and that's combined, not just for the lobby bar, dinner was very limited in selection.
My ratings for this hotel are:
- 5 Rooms
- 5 Value