County Hotel Carlisle

Ideal location just nearby to the station and the hotel was central.

Due to this ideal location, professional staff and the bathroom had never been cleaned.

Perfect location for the nightlife, pleasant staff and the room was very good.

Location - convenient for railway station and the hotel was central for the city centre.

It's basically 50 yrds from the train station, 20 yards from some great bars and the multiplex cinema is just 30 yards.

Another member of our party had no pillow cases on the bed, so the rooms had obviously not been cleaned or checked before our arrival.

The hotel itself is ok but my room smelt stale, average room, but bad old springy bed.

The room itself was pretty grim - the lock fell off the bathroom door, the windows would not stay closed, meaning we were kept awake by the nightclubs across the road, and the decor was generally pretty shabby.

The bathroom in the room, where to start?

My mum's room was in a very bad way, firstly the radiator leaked and the only way to stop it was to have it on its highest setting, secondly the ceiling in the bathroom leaked when someone above had a shower, the floor was sopping wet.

Food mediocre, and the service dreadful for both the evening meal and breakfast.

At breakfast we never saw a waitress just took it on ourselves to help ourselves to food in a line of metal trays, the tables were poorly set, the place needs a total makeover and some decant cleaners.

When we checked in, the receptionist told us that breakfast would cost £7.

Even the quality of meat in the breakfast did not taste right.

Breakfast was that late that we had to leave without it as our tour was leaving, a visit from the environmental health department would not come amiss.

The reception and waitress staff were attentive and friendly and the breakfast was fine.

Great location, helpful staff and friendly receptionist.

The staff were great and the receptionist was friendly.

Very nice hotel staff, tidy and a similar price, reception was pleasant and helpfull.

Our meals were served in a seperate dining area to keep our party together The waitress service was efficient and well organised.

Car parking was a nightmare and a dispute arose between some of my guests and local authority enforcers.

3rd floor ,the lift broke down the first time we used it so no one risked it after that even older people with walking difficulties took the stairs?

The room was clean and the food was lovely.

Rooms were clean and comfortable, enjoyed the hot buffet breakfast, the waitress was friendly and attentive.

And the woman on the desk was having none of it when we pointed out that it was not the internet that was supposed to clean the room.

Room was very clean which was surprising (after looking at other reviews) but could do with some paint.