Rooms are clean.

Air conditioning doesn’t work in rooms. Others in our group said the same. Front desk never answers calls. I was there when the phone rang and he walked away.

The staff are super friendly, and the location is incredible, close to cafes, the bus station, the center of Burgos. The units are good sized with a huge bathroom and a nice design.

Nice and clean here! The staff is really on top of things. 👌 The bed in the regular room is spotless and comfy. You'll also find a personal safe, AC, and a minibar in there. 🛏️

The rooms here are well-appointed with large bathrooms, and I truly enjoyed the experience at this venue.

The rooms are nicely decorated and spacious, with a well-equipped bathroom and comfortable beds, and the hotel is conveniently located near the bus station.

Staff were attentive and superbly friendly!

The rooms were great-sized and mine was beautifully decorated with a bath, sufficient space, as example😃👌

Popular, clean place, worth its 4 stars. Breakfast with bacon.

This place is wonderfully located, within walking distance of a modern museum, with well-decorated units, including a good bathroom with a bathtub, and helpful staff.

The location of the hotel was perfect, just a short stroll to the river and the center of town. The room I stayed in was clean and well-equipped, and despite its small size, it offered great value for money. The staff were helpful and accommodating. I had a pleasant stay and would recommend this hotel.

As someone less able i did miss having a handrail when accessing the main doors ,up steps from street.

hotel at 10 comfortable and flat minutes from the cathedral. Comfortable bed and pillows. Soft and warm thick towels. Proper breakfast with natural fruit and variety. We were told that the rooms facing the street had double windows, we decided on an interior one and we heard absolutely nothing. person at the reception and person who served breakfast were very friendly. hotel was well heated and area seemed very normal.

the decoration with dark furniture is not to my liking and I prefer a shower tray to a bathtub, but what I liked the least was that our room 336, although it was of good dimensions, had a very strange structure and with 2 details that made it especially unpleasant: the bathroom door was right in sight from the pillow and with a small step! It didn't help either that the dryer was made of pipe. I also have to say that at the beginning we had a room with two beds and that in the end we decided on a single bed (I'm going to think that we were assigned a nicer and less old room)

The staff here is very helpful and accommodating, and they have private parking available.

The hotel is located within a short walking distance of downtown.

This place deserves its 4 stars with a very clean and comfortable room in a great location, and we had a great time chilling at the nearby Bar Unsion.

Have stayed many times. Room comfortable. Restaurant ok.

Once again main bar closed. One feels staff kept to minimum.

The room was big and adequate in general, with huge bathroom. The location was magnificent, you can visit an exceptional museum by walking.

That bar was missing.