Conrad San Juan Condado Plaza  4 stars

999 Ashford Avenue, San Juan, Puerto Rico, 907  show mapSave
From  US$ 252
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The 4-star Condado Plaza Hilton is situated in the heart of San Juan. This elegant hotel dates from 1960 and was refurbished in 2008.

Rooms

The hotel offers 570 spacious rooms with such room amenities as in-room safe, cable TV and radio. Some of the guestrooms have breathtaking views of the Atlantic Ocean. Guests can make use of private bathrooms with a hairdryer, a shower available in all guestrooms.

Eat

The award-winning restaurant provides fine meals. Soft drinks are offered in the lounge bar.

A full breakfast is served at affordable prices. 

Work

A garage, a safe deposit box and a tour desk as well as a business center, internet access are available on-site.

Relax

Guest are free to use Jacuzzi, a sauna and a steam room in the spa center along with kayaking, golf and snorkeling. The hotel boasts a fitness center with a gym, fitness classes.

Internet

Wireless internet is available in public areas and is free of charge

Hotel high-speed internet access is available in the hotel rooms and is free of charge

Guest Parking

Paid Public parking is possible on site.

Paid Private parking is possible on site.

Year renovated   2008.  Number of rooms   571.

Location

hotel Conrad San Juan Condado Plaza San Juan location

The property is located in a charming of San Juan, close to Sixto Escobar Park, Alcaldia and Ocean Park. A 10-minute walk will take you to Fine Arts Cinema, Puerto Rico Conservatory of Music and Plaza of Five Centuries.

Condado Plaza Hilton overlooks a rainforest, a lagoon and provides quick access to a white beach.

Getting around.

Due to its oceanfront location, it will only take you a 10-minute drive to get to the Luis Munoz Marin Intl airport.

Distance to:

  • City Center - 3.2km
  • Airport: Isla Grande - 2.3km, Luis Munoz Marin Intl - 8.4km
  • Train Station: Sagrado Corazon Station - 3.2km, - 100 m

Facilities

General
  • Parking
  • Car rental
  • Currency exchange
  • Elevator
  • Luggage storage
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Concierge desk
  • ATM/Cash machine
  • Tour desk
Activities
  • Spa & wellness center
Services
  • Dry cleaning
  • Laundry
  • Medical Facilities Service
  • Shops/Commercial Services
  • Maid Service
Dining facilities
  • Bar
  • Restaurant
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Internet Access
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's pool
  • Game room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Casino
  • Sauna
  • Fitness center
  • Whirlpool
  • Snorkeling
  • Bicycle rentals
  • Steam bath
  • Beach
  • Jacuzzi
  • Tennis
  • Outdoor pool
  • Exercise gym
  • Golf
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Ironing facilities
  • In-room safe
  • Bathtub
  • Mini-refrigerator
  • Terrace
  • Private bathroom
  • Balcony
  • TV
  • Radio
  • Shower
  • Telephone
  • Hair dryer

Policies

Check-In

from  4 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • Older children/adults may stay in the hotel for free. 
  • One child under the age of 2 may stay for free. 
  • Maximum capacity of extra beds in a room is 1. 

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Guest Room

Ocean view, City view

Two Queen Size Beds or Two Single Beds or Double Bed

Conrad San Juan Condado Plaza Guest Room
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Conrad San Juan Condado Plaza Guest Room
    One-Bedroom Suite

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    Ocean Tower Room

    Ocean view

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    Conrad San Juan Condado Plaza Ocean Tower Room Oversized Bathroom
      Ocean Suite

      Double Bed - 99m2

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        Deluxe Room

        Two Queen Size Beds or Two Single Beds

        Conrad San Juan Condado Plaza Deluxe Room
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        Conrad San Juan Condado Plaza Deluxe Room
          Superior Double Room

          City view, Ocean view

          King Size Bed or Double Bed

          Conrad San Juan Condado Plaza Superior Double Room
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          Conrad San Juan Condado Plaza Superior Double Room
          Conrad San Juan Condado Plaza Superior Double Room
          Conrad San Juan Condado Plaza Superior Double Room
            Family Junior Suite

            City view

            Conrad San Juan Condado Plaza Family Junior Suite
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            Conrad San Juan Condado Plaza Family Junior Suite
            Double Room

            City view, Ocean view, Sea view

            Double Bed or King Size Bed or Two Queen Size Beds

            Conrad San Juan Condado Plaza Double Room
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            Conrad San Juan Condado Plaza Double Room
            Conrad San Juan Condado Plaza Double Room
            Conrad San Juan Condado Plaza Double Room
              Penthouse

              Ocean view

              Double Bed - 111m2

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              Conrad San Juan Condado Plaza Penthouse Penthouse Ocean View Parlor
                One-Bedroom Double Room

                Double Bed

                Conrad San Juan Condado Plaza One-Bedroom Double Room
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                Conrad San Juan Condado Plaza One-Bedroom Double Room
                Family Suite

                King and 2 Single or Double Bed or King Or Twin Beds

                Conrad San Juan Condado Plaza Family Suite
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                Conrad San Juan Condado Plaza Family Suite
                  Twin Room

                  Ocean view

                  Two Single Beds

                  Conrad San Juan Condado Plaza Twin Room
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                  Conrad San Juan Condado Plaza Twin Room
                    Residence Three-Bedroom Penthouse

                    Double Bed

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                    Superior Room

                    City view, Ocean view

                    Two Queen Size Beds

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                    Ocean Tower Suite

                    King Size Bed

                    Conrad San Juan Condado Plaza Ocean Tower Suite
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                    Conrad San Juan Condado Plaza Ocean Tower Suite
                      Business Junior Suite

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                      Deluxe Tower Room

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                      Conrad San Juan Condado Plaza Deluxe Tower Room Oversized Bathroom
                        Standard Junior Suite

                        One Single Bed

                        Conrad San Juan Condado Plaza Standard Junior Suite
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                        Conrad San Juan Condado Plaza Standard Junior Suite
                        Suite

                        King Size Bed

                        Conrad San Juan Condado Plaza Suite
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                        Conrad San Juan Condado Plaza Suite
                        Deluxe Double Room

                        Double Bed or King Size Bed

                        Conrad San Juan Condado Plaza Deluxe Double Room
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                        Conrad San Juan Condado Plaza Deluxe Double Room
                          Junior Suite

                          King Size Bed or Double Bed

                          Conrad San Juan Condado Plaza Junior Suite
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                          Conrad San Juan Condado Plaza Junior Suite
                            Guest Room

                            Ocean view

                            King Size Bed or Two Single Beds or Two Queen Size Beds

                            Conrad San Juan Condado Plaza Guest Room
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                            Conrad San Juan Condado Plaza Guest Room

                            Double Room

                              Conrad San Juan Condado Plaza LocationWhat's nearby

                              Legend
                              Legend
                              • Current hotel
                              • Hotels nearby
                              • Airports
                              • Underground Railway Stations
                              • Train Stations
                              • Parks
                              • Attractions for Tourists
                              • Museums
                              • Convention Centers
                              • Stadiums
                              • Food and meals
                              • General

                              Hover above the icons to see hotel photo and details.

                              Click the hotel to go to the main hotel page.

                              What's nearby

                              Attractions for Tourists
                              Popular areas
                              General
                              • Condado Lagoon
                                400 m
                              • San Jerónimo del Boquerón Fort
                                800 m
                              • Fernando Luis Ribas Dominicci Airport
                                1.9km
                              • Former San Juan Navy base
                                2.4km
                              • San Cristobal Castle
                                3.4km
                              • Escambrón Beach
                                3.4km
                              • Condado Beach
                                3.5km
                              Train Stations
                              • Sagrado Corazon Station
                                3.1km
                              Monuments and Landmarks
                              • Ashford Avenue
                                300 m
                              Museums
                              • Contemporary Art Museum
                                1.0km
                              • National Guard Museum
                                2.7km
                              • Museum of San Juan
                                4.2km
                              • Antiguo Mercado, Viejo San Juan
                                4.3km
                              Parks
                              • Munoz Rivera Park
                                1.5km
                              • Central Park
                                2.0km
                              • Barbosa Park
                                3.1km
                              • Tercer Milenio Park
                                3.3km
                              Theaters
                              • El Teatro
                                1.5km
                              Business Areas
                              • Centro Europa
                                1.6km
                              Cruises
                              Marina
                              • Marina Old San Juan
                                3.8km

                              Local Attractions

                              • Museo de Arte de Puerto Rico
                                1.7km
                                299 De Diego Ave., San Juan
                              • Munoz Rivera Park
                                1.7km
                                San JuanPuerto Rico
                              • Ocean Park Beach
                                2.0km
                                San JuanPuerto Rico
                              • Sixto Escobar Park
                                2.1km
                                San JuanPuerto Rico
                              • Parque Central Municipio de San Juan
                                2.2km
                                Calle Cerra, San Juan

                              Near the hotel

                              • Ashford Avenue
                                370 m
                                Ashford Avenue, San Juan
                              • Puerto Rico Conservatory of Music
                                570 m
                                951 Ave Ponce de Leon, San Juan
                              • Plaza of Five Centuries
                                600 m
                                San JuanPuerto Rico
                              • Fine Arts Cinema
                                860 m
                                Ponce de Leon Ave., San Juan
                              • Metro Cinema
                                1.0km
                                Ponce de Leon Ave., San Juan
                              • Ocean Park
                                1.2km
                                San JuanPuerto Rico
                              • Centro de Bellas Artes
                                1.2km
                                Av. Ponce de Leon 22, San Juan

                              Restaurants Nearby

                              • di Parma Trattoria

                                86% likes this, based on 223 reviews
                                Food: Italian
                                Price Range: USD 15 - USD 20

                                20 m
                                1049 Ashford Avenue

                                Phone: +1 787-725-5202

                              • Waykiki

                                72% likes this, based on 53 reviews

                                10 m

                              • Perurrican Restaurant

                                62% likes this, based on 141 reviews
                                Food: Peruvian

                                50 m
                                1045 Ashford Ave

                                Phone: 787-725-3030

                              • Aqua Restaurant

                                62% likes this, based on 45 reviews

                                30 m
                                1045 Ashford Ave

                                Phone: 723-800

                              • Casa Lola Criollo Kitchen

                                65% likes this, based on 358 reviews
                                Food: Caribbean

                                110 m
                                1006 Ashford Ave

                                Phone: 787-998-2918

                              Conrad San Juan Condado Plaza Reviews

                              Guest reviews are submitted by our customers after their stay at Conrad San Juan Condado Plaza

                              Average guest rating

                              3.4
                              out of 5
                              Very good
                              Based on 68 reviews

                              Rating by category:

                              Dining
                              3.4
                              Service
                              3.0
                              Value
                              3.5
                              Location
                              4.1
                              Rooms
                              3.2

                              Individual guest reviews

                              • The location is perfect, a short cab ride to old San Juan and the beach and the pools are exquisite. Hotel facilities are excellent and the 2nd building also has a nice casino. The staff at the conrad is great, concierge waited 7 hours to tell us important fed ex documents had arrived and the rooms are nicely appointed and large.

                                After reading some of the earlier reviews on this site, i was a bit nervous and this place was quite bad on a number of levels. The bathroom was super small and the toilet never flushed, prices of food and beverages were quite high.

                                My rating for the hotel:

                                • Average rating
                                  4.2
                                • Location
                                  4
                                • Rooms
                                  5
                                • Service
                                  4
                                • Value
                                  4
                                • Dining
                                  4
                              • Location were stellar and hotel staff were great and loved had an ocean view. Service was good and the room was very clean and very modern.

                                The dolphin fountain at the pool is dirty.

                                My rating for the hotel:

                                • Average rating
                                  3.9
                                • Location
                                  4
                                • Rooms
                                  5
                                • Service
                                  4
                                • Value
                                  3
                              • The room was nicely done up and the beds were comfortable and the view, all of the hotel employees that we spoke to were polite and friendly. The staff were helpful and the bathroom didn't even look like was clean. The pool was also nice.

                                Ripe fruit and food/drinks expensive.

                                My rating for the hotel:

                                • Average rating
                                  3.1
                                • Location
                                  3
                                • Rooms
                                  2
                                • Service
                                  4
                                • Value
                                  3
                                • Dining
                                  4
                              • Location was amazing, the staff were super nice and the place was super clean, the service and comfort were excellent. The rooms were awesome, the pizza was just 'ok and the pools were great and ALL OPEN 24hrs.

                                The whole hotel was very noisy, the Restaurants were very expensive.

                                My rating for the hotel:

                                • Average rating
                                  4.0
                                • Location
                                  5
                                • Rooms
                                  5
                                • Service
                                  3
                                • Value
                                  4
                                • Dining
                                  3
                              • The pool/beach area is nice and good hotel for couple families. The room has modern furnishing, oh and the drinks are great too.

                                Its extremely overpriced for the quality and menu, door staff werent very helpful, the service as a whole in the restaurants was very poor.

                                My rating for the hotel:

                                • Average rating
                                  3.1
                                • Location
                                  2
                                • Rooms
                                  4
                                • Service
                                  3
                                • Value
                                  3
                              • The pools are nice and being next to the beach is a plus, the hotel backs onto the ocean and the views are spectacular. Wonderful customer service at check in, bathrooms are upgraded and look great, the BEST restaurant you will ever eat at.

                                Stay at the old town sheraton for around $100 night and the front desk. Only after complaining to the manager did we get personally escorted to our room at 9pm.

                                My rating for the hotel:

                                • Average rating
                                  3.7
                                • Location
                                  4
                                • Rooms
                                  5
                                • Service
                                  4
                                • Value
                                  3
                              • The pools are great and the beach is fine, the location is not the best, there are others hotels that are better located in the same area. The staff are nice and considerate, suite is huge. The menu is very interesting and the chef does wonders.

                                Not a good response because i am paying to stay here, old San Juan is a $14 cab ride away.

                                My rating for the hotel:

                                • Average rating
                                  4.2
                                • Location
                                  5
                                • Rooms
                                  5
                                • Service
                                  4
                                • Value
                                  3
                              • The location is great and the beach didn't seem crowded at all on the weekdays. This hotel is amazing, the pools are beautiful and clean and the service was friendly and efficient, rooms are well appointed and rather spacious. Large lcd tv and the most comforatble bed i have ever slept in, the restaurants are very good.

                                Old San Juan was wonderful and also, the air conditioning was very unreliable. Food and drink prices were also insane.

                                My rating for the hotel:

                                • Average rating
                                  4.3
                                • Location
                                  4
                                • Rooms
                                  4
                                • Service
                                  5
                                • Value
                                  5
                              • Fantastic ocean view terrible service, no water cooler in gym just a water fountain and the beach is nice and you can snorkle for a fair price. This hotel is absolutely beautiful and the staff are friendly. The rooms are simple and half cost great food.

                                The pool area is dirty looking and a cab to old San Juan is cheap and only about a 15 min drive. The beds are comfortable, very plush pillows not the best for my taste,lol.

                                My rating for the hotel:

                                • Average rating
                                  4.1
                                • Location
                                  3
                                • Rooms
                                  5
                                • Service
                                  5
                                • Value
                                  4
                              • The pool area was fantastic and the beach was very nice. The hotel was very clean and beautiful art deco buildings, gutted and left to sea salt and grafitti. Staff were very friendly and the beds were quite comfortable. Towels chairs were complimentary and restaurant was good.

                                The city is a bit ran down and the lagoon side i've heard isn't that great, old San Juan is only a short bus/taxi ride away, prices didn't seem unreasonable for a resort. Room for many more people on a very crowded sunday, drinks are expensive too.

                                My rating for the hotel:

                                • Average rating
                                  3.8
                                • Location
                                  4
                                • Rooms
                                  4
                                • Service
                                  3
                                • Value
                                  4
                              • Nice location, great Hotel and the staff were very friendly and helpful. The bed was pretty comfortable.

                                First of all the room was dirty.

                                My rating for the hotel:

                                • Average rating
                                  3.8
                                • Location
                                  4
                                • Rooms
                                  2
                                • Service
                                  5
                                • Value
                                  4
                              • Location great, wonderful stay and checkin staff were very nice and accomodating. Our room was decorated nicely.

                                All in all the service was less than i expected for i paid for this hotel.

                                My rating for the hotel:

                                • Average rating
                                  3.8
                                • Location
                                  4
                                • Rooms
                                  3
                                • Service
                                  4
                                • Value
                                  4
                              • Great location to many of the local sites, very elegant hotel and the staff were helpful and accomondating. Our room was amazing and the pools were great, clean.

                                My rating for the hotel:

                                • Average rating
                                  4.6
                                • Location
                                  5
                                • Rooms
                                  4
                                • Service
                                  5
                                • Value
                                  5
                              • The room had a wonderful view to the atlantic ocean and besides that, the hotel was lovely. The staff were fabulous, the bathroom was spacious and sparkling clean.

                                Not a great place to fall asleep at the pool.

                                My rating for the hotel:

                                • Average rating
                                  4.8
                                • Location
                                  5
                                • Rooms
                                  5
                                • Service
                                  5
                                • Value
                                  4
                              • The fitness center was pretty nice and open 24hrs, the bathroom was elegant compared to most hotel bathrooms, front Desk staff were quite friendly, courteous. The room was very modern and the numerous pools were clean and refreshing.

                                My rating for the hotel:

                                • Average rating
                                  4.1
                                • Location
                                  2
                                • Rooms
                                  5
                                • Service
                                  5
                                • Value
                                  5
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                              Why book with us?

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                              Hotel Awards 2014

                              Puerto RicanHOTEL AWARDSRecommendedSan JuanConrad San Juan Condado Plaza

                              According to guest reviews, the hotel has been rated asBest Luxury Hotels in Puerto Rico

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