Conrad San Juan Condado Plaza  4 stars

999 Ashford Avenue, San Juan, Puerto Rico, 907  show mapSave
From  US$ 250
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The 4-star Conrad San Juan Condado Plaza is situated in the heart of San Juan. This welcoming hotel dates from 1960 and was refurbished in 2008.

Rooms

The hotel offers 570 spacious rooms with such room amenities as air conditioning, in-room safe and a telephone. Some of the guestrooms have breathtaking views of the Atlantic Ocean. Guests can make use of private bathrooms with a hairdryer, a bathtub and a shower available in all guestrooms.

Eat

At the Flagship restaurant guests can try international cuisine. Soft drinks are offered in the lounge bar.

A full breakfast is served at affordable prices. 

Work

A garage, a safe deposit box and a tour desk as well as a business center, internet access are available on-site.

Relax

Guest are free to use Jacuzzi, a sauna and a steam room in the spa center along with kayaking, golf and snorkeling. The hotel boasts a fitness center with a gym, fitness classes.

Internet

Wireless internet is available in public areas and is free of charge

Hotel high-speed internet access is available in the hotel rooms and is free of charge

Guest Parking

Paid Public parking is possible on site.

Paid Private parking is possible on site.

Year renovated   2008.  Number of rooms   571.

Location

hotel Conrad San Juan Condado Plaza San Juan location

The property is located in a charming of San Juan, close to Sixto Escobar Park, Alcaldia and Museo de Arte de Puerto Rico. You can see Ashford Avenue, Puerto Rico Conservatory of Music and Fine Arts Cinema only 400m from the hotel.

Conrad San Juan Condado Plaza overlooks a rainforest, a lagoon and provides quick access to a white beach.

Getting around.

Due to its oceanfront location, it will only take you a 5-minute drive to get to the Isla Grande airport.

Distance to:

  • City Center - 3.2km
  • Airport: Isla Grande - 2.3km, Luis Munoz Marin Intl - 8.4km
  • Train Station: Sagrado Corazon Station - 3.2km, - 100 m

Facilities

General
  • Parking
  • Car rental
  • Currency exchange
  • Elevator
  • Luggage storage
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Concierge desk
  • ATM/Cash machine
  • Tour desk
Services
  • Maid Service
  • Dry cleaning
  • Laundry
  • Medical Facilities Service
  • Shops/Commercial Services
Dining facilities
  • Bar
  • Restaurant
Business facilities
  • Wi-Fi Internet
  • Business center
  • Internet Access
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's pool
  • Game room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Casino
  • Sauna
  • Fitness center
  • Whirlpool
  • Snorkeling
  • Bicycle rentals
  • Steam bath
  • Beach
  • Jacuzzi
  • Tennis
  • Outdoor pool
  • Exercise gym
  • Golf
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Ironing facilities
  • In-room safe
  • Bathtub
  • Mini-refrigerator
  • Terrace
  • Private bathroom
  • Balcony
  • TV
  • Radio
  • Shower
  • Telephone
  • Hair dryer

Policies

Check-In

from  4 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • Older children/adults may stay in the hotel for free. 
  • One child under the age of 2 may stay for free. 
  • Maximum capacity of extra beds in a room is 1. 

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Guest Room

Ocean view, Bay view

Two Queen Size Beds or Quad

Conrad San Juan Condado Plaza Guest Room
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Conrad San Juan Condado Plaza Guest Room
    Ocean Tower Room

    Ocean view

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      Ocean Suite

      Double Bed - 99m2

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        Deluxe Room

        Two Queen Size Beds

        Conrad San Juan Condado Plaza Deluxe Room
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        Conrad San Juan Condado Plaza Deluxe Room
          Superior Double Room

          City view

          Double Bed or King Size Bed

          Conrad San Juan Condado Plaza Superior Double Room
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          Conrad San Juan Condado Plaza Superior Double Room
          Family Junior Suite

          Conrad San Juan Condado Plaza Family Junior Suite
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          Conrad San Juan Condado Plaza Family Junior Suite
          Double Room

          City view, Ocean view, Bay view

          Double Bed or Two Queen Size Beds or King Size Bed

          Conrad San Juan Condado Plaza Double Room
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          Conrad San Juan Condado Plaza Double Room
          Conrad San Juan Condado Plaza Double Room
          Conrad San Juan Condado Plaza Double Room
            Penthouse

            Ocean view

            Double Bed - 111m2

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              Leisure Quadruple Room

              Quad

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              Family Suite

              King Or Twin Beds or King and 2 Single

              Conrad San Juan Condado Plaza Family Suite
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              Conrad San Juan Condado Plaza Family Suite
                Tower Double Room

                Bay view

                King Size Bed

                Conrad San Juan Condado Plaza Tower Double Room
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                Conrad San Juan Condado Plaza Tower Double Room
                  Twin Room

                  Two Queen Size Beds

                  Conrad San Juan Condado Plaza Twin Room
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                  Conrad San Juan Condado Plaza Twin Room
                  Superior Room

                  City view

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                  Deluxe Tower Room

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                    Standard Junior Suite

                    One Single Bed

                    Conrad San Juan Condado Plaza Standard Junior Suite
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                    Conrad San Juan Condado Plaza Standard Junior Suite
                    Quadruple Room

                    Ocean view

                    Quad

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                    Suite

                    King Size Bed

                    Conrad San Juan Condado Plaza Suite
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                    Conrad San Juan Condado Plaza Suite
                    Deluxe Double Room

                    Double Bed or King Size Bed

                    Conrad San Juan Condado Plaza Deluxe Double Room
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                    Conrad San Juan Condado Plaza Deluxe Double Room
                      Junior Suite

                      King Size Bed or Double Bed

                      Conrad San Juan Condado Plaza Junior Suite
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                      Conrad San Juan Condado Plaza Junior Suite
                        Guest Room

                        Ocean view

                        Double Bed or Two Queen Size Beds or King Size Bed

                        Conrad San Juan Condado Plaza Guest Room
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                        Conrad San Juan Condado Plaza Guest Room
                          Deluxe Quadruple Room

                          Quad

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                          Conrad San Juan Condado Plaza LocationWhat's nearby

                          Legend
                          Legend
                          • Current hotel
                          • Hotels nearby
                          • Airports
                          • Underground Railway Stations
                          • Train Stations
                          • Parks
                          • Attractions for Tourists
                          • Museums
                          • Convention Centers
                          • Stadiums
                          • Food and meals
                          • General

                          Hover above the icons to see hotel photo and details.

                          Click the hotel to go to the main hotel page.

                          What's nearby

                          Attractions for Tourists
                          Popular areas
                          General
                          • Condado Lagoon
                            400 m
                          • San Jerónimo del Boquerón Fort
                            800 m
                          • Fernando Luis Ribas Dominicci Airport
                            1.9km
                          • Former San Juan Navy base
                            2.4km
                          • San Cristobal Castle
                            3.4km
                          • Escambrón Beach
                            3.4km
                          • Condado Beach
                            3.5km
                          Train Stations
                          • Sagrado Corazon Station
                            3.1km
                          Monuments and Landmarks
                          • Ashford Avenue
                            300 m
                          Museums
                          • Contemporary Art Museum
                            1.0km
                          • National Guard Museum
                            2.7km
                          • Museum of San Juan
                            4.2km
                          • Antiguo Mercado, Viejo San Juan
                            4.3km
                          Parks
                          • Munoz Rivera Park
                            1.5km
                          • Central Park
                            2.0km
                          • Barbosa Park
                            3.1km
                          • Tercer Milenio Park
                            3.3km
                          Theaters
                          • El Teatro
                            1.5km
                          Business Areas
                          • Centro Europa
                            1.6km
                          Cruises
                          Marina
                          • Marina Old San Juan
                            3.8km

                          Local Attractions

                          • Museo de Arte de Puerto Rico
                            1.7km
                            299 De Diego Ave., San Juan
                          • Munoz Rivera Park
                            1.7km
                            San JuanPuerto Rico
                          • Ocean Park Beach
                            2.0km
                            San JuanPuerto Rico
                          • Sixto Escobar Park
                            2.1km
                            San JuanPuerto Rico
                          • Parque Central Municipio de San Juan
                            2.2km
                            Calle Cerra, San Juan

                          Near the hotel

                          • Ashford Avenue
                            370 m
                            Ashford Avenue, San Juan
                          • Puerto Rico Conservatory of Music
                            570 m
                            951 Ave Ponce de Leon, San Juan
                          • Plaza of Five Centuries
                            600 m
                            San JuanPuerto Rico
                          • Fine Arts Cinema
                            860 m
                            Ponce de Leon Ave., San Juan
                          • Metro Cinema
                            1.0km
                            Ponce de Leon Ave., San Juan
                          • Ocean Park
                            1.2km
                            San JuanPuerto Rico
                          • Centro de Bellas Artes
                            1.2km
                            Av. Ponce de Leon 22, San Juan

                          Restaurants Nearby

                          • di Parma Trattoria

                            86% likes this, based on 223 reviews
                            Food: Italian
                            Price Range: USD 15 - USD 20

                            20 m
                            1049 Ashford Avenue

                            Phone: +1 787-725-5202

                          • Waykiki

                            72% likes this, based on 53 reviews

                            10 m

                          • Perurrican Restaurant

                            62% likes this, based on 141 reviews
                            Food: Peruvian

                            50 m
                            1045 Ashford Ave

                            Phone: 787-725-3030

                          • Aqua Restaurant

                            62% likes this, based on 45 reviews

                            30 m
                            1045 Ashford Ave

                            Phone: 723-800

                          • Casa Lola Criollo Kitchen

                            65% likes this, based on 358 reviews
                            Food: Caribbean

                            110 m
                            1006 Ashford Ave

                            Phone: 787-998-2918

                          Conrad San Juan Condado Plaza Reviews

                          Guest reviews are submitted by our customers after their stay at Conrad San Juan Condado Plaza

                          Average guest rating

                          3.4
                          out of 5
                          Very good
                          Based on 68 reviews

                          Rating by category:

                          Dining
                          3.4
                          Service
                          3.0
                          Value
                          3.5
                          Location
                          4.1
                          Rooms
                          3.2

                          Individual guest reviews

                          • The location is perfect, a short cab ride to old San Juan and the beach and the pools are exquisite. Hotel facilities are excellent and the 2nd building also has a nice casino. The staff at the conrad is great, concierge waited 7 hours to tell us important fed ex documents had arrived and the rooms are nicely appointed and large.

                            After reading some of the earlier reviews on this site, i was a bit nervous and this place was quite bad on a number of levels. The bathroom was super small and the toilet never flushed, prices of food and beverages were quite high.

                            My rating for the hotel:

                            • Average rating
                              4.2
                            • Location
                              4
                            • Rooms
                              5
                            • Service
                              4
                            • Value
                              4
                            • Dining
                              4
                          • Location were stellar and hotel staff were great and loved had an ocean view. Service was good and the room was very clean and very modern.

                            The dolphin fountain at the pool is dirty.

                            My rating for the hotel:

                            • Average rating
                              3.9
                            • Location
                              4
                            • Rooms
                              5
                            • Service
                              4
                            • Value
                              3
                          • The room was nicely done up and the beds were comfortable and the view, all of the hotel employees that we spoke to were polite and friendly. The staff were helpful and the bathroom didn't even look like was clean. The pool was also nice.

                            Ripe fruit and food/drinks expensive.

                            My rating for the hotel:

                            • Average rating
                              3.1
                            • Location
                              3
                            • Rooms
                              2
                            • Service
                              4
                            • Value
                              3
                            • Dining
                              4
                          • Location was amazing, the staff were super nice and the place was super clean, the service and comfort were excellent. The rooms were awesome, the pizza was just 'ok and the pools were great and ALL OPEN 24hrs.

                            The whole hotel was very noisy, the Restaurants were very expensive.

                            My rating for the hotel:

                            • Average rating
                              4.0
                            • Location
                              5
                            • Rooms
                              5
                            • Service
                              3
                            • Value
                              4
                            • Dining
                              3
                          • The pool/beach area is nice and good hotel for couple families. The room has modern furnishing, oh and the drinks are great too.

                            Its extremely overpriced for the quality and menu, door staff werent very helpful, the service as a whole in the restaurants was very poor.

                            My rating for the hotel:

                            • Average rating
                              3.1
                            • Location
                              2
                            • Rooms
                              4
                            • Service
                              3
                            • Value
                              3
                          • The pools are nice and being next to the beach is a plus, the hotel backs onto the ocean and the views are spectacular. Wonderful customer service at check in, bathrooms are upgraded and look great, the BEST restaurant you will ever eat at.

                            Stay at the old town sheraton for around $100 night and the front desk. Only after complaining to the manager did we get personally escorted to our room at 9pm.

                            My rating for the hotel:

                            • Average rating
                              3.7
                            • Location
                              4
                            • Rooms
                              5
                            • Service
                              4
                            • Value
                              3
                          • The pools are great and the beach is fine, the location is not the best, there are others hotels that are better located in the same area. The staff are nice and considerate, suite is huge. The menu is very interesting and the chef does wonders.

                            Not a good response because i am paying to stay here, old San Juan is a $14 cab ride away.

                            My rating for the hotel:

                            • Average rating
                              4.2
                            • Location
                              5
                            • Rooms
                              5
                            • Service
                              4
                            • Value
                              3
                          • The location is great and the beach didn't seem crowded at all on the weekdays. This hotel is amazing, the pools are beautiful and clean and the service was friendly and efficient, rooms are well appointed and rather spacious. Large lcd tv and the most comforatble bed i have ever slept in, the restaurants are very good.

                            Old San Juan was wonderful and also, the air conditioning was very unreliable. Food and drink prices were also insane.

                            My rating for the hotel:

                            • Average rating
                              4.3
                            • Location
                              4
                            • Rooms
                              4
                            • Service
                              5
                            • Value
                              5
                          • Fantastic ocean view terrible service, no water cooler in gym just a water fountain and the beach is nice and you can snorkle for a fair price. This hotel is absolutely beautiful and the staff are friendly. The rooms are simple and half cost great food.

                            The pool area is dirty looking and a cab to old San Juan is cheap and only about a 15 min drive. The beds are comfortable, very plush pillows not the best for my taste,lol.

                            My rating for the hotel:

                            • Average rating
                              4.1
                            • Location
                              3
                            • Rooms
                              5
                            • Service
                              5
                            • Value
                              4
                          • The pool area was fantastic and the beach was very nice. The hotel was very clean and beautiful art deco buildings, gutted and left to sea salt and grafitti. Staff were very friendly and the beds were quite comfortable. Towels chairs were complimentary and restaurant was good.

                            The city is a bit ran down and the lagoon side i've heard isn't that great, old San Juan is only a short bus/taxi ride away, prices didn't seem unreasonable for a resort. Room for many more people on a very crowded sunday, drinks are expensive too.

                            My rating for the hotel:

                            • Average rating
                              3.8
                            • Location
                              4
                            • Rooms
                              4
                            • Service
                              3
                            • Value
                              4
                          • Nice location, great Hotel and the staff were very friendly and helpful. The bed was pretty comfortable.

                            First of all the room was dirty.

                            My rating for the hotel:

                            • Average rating
                              3.8
                            • Location
                              4
                            • Rooms
                              2
                            • Service
                              5
                            • Value
                              4
                          • Location great, wonderful stay and checkin staff were very nice and accomodating. Our room was decorated nicely.

                            All in all the service was less than i expected for i paid for this hotel.

                            My rating for the hotel:

                            • Average rating
                              3.8
                            • Location
                              4
                            • Rooms
                              3
                            • Service
                              4
                            • Value
                              4
                          • Great location to many of the local sites, very elegant hotel and the staff were helpful and accomondating. Our room was amazing and the pools were great, clean.

                            My rating for the hotel:

                            • Average rating
                              4.6
                            • Location
                              5
                            • Rooms
                              4
                            • Service
                              5
                            • Value
                              5
                          • The room had a wonderful view to the atlantic ocean and besides that, the hotel was lovely. The staff were fabulous, the bathroom was spacious and sparkling clean.

                            Not a great place to fall asleep at the pool.

                            My rating for the hotel:

                            • Average rating
                              4.8
                            • Location
                              5
                            • Rooms
                              5
                            • Service
                              5
                            • Value
                              4
                          • The fitness center was pretty nice and open 24hrs, the bathroom was elegant compared to most hotel bathrooms, front Desk staff were quite friendly, courteous. The room was very modern and the numerous pools were clean and refreshing.

                            My rating for the hotel:

                            • Average rating
                              4.1
                            • Location
                              2
                            • Rooms
                              5
                            • Service
                              5
                            • Value
                              5
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                          Why book with us?

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                          Hotel Awards 2014

                          Puerto RicanHOTEL AWARDSRecommendedSan JuanConrad San Juan Condado Plaza

                          According to guest reviews, the hotel has been rated asBest Luxury Hotels in Puerto Rico

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