Clarion Collection Neptun Hotel  4 stars

Sankt Annae Plads 18-20, Copenhagen, Denmark, 01250  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Set in a central yet quiet area, the four–star property is next to Nyhavn Harbor and close to the Amalienborg Castle and the Royal Danish Theatre.

The hotel is elegant and modern at once.

Its 133 rooms are equipped with a mini-bar, an armchair and a work desk, TV, a private bathroom, toilet and safety box. Some rooms come with stunning views.

Dining facilities include the Gendarmen restaurant and the Cocktail Lounge.

The property offers computer with internet access and access to copy and fax services.

The massage is offers as recreational amenities.

Year renovated   2010.  Number of rooms   136.

City Center Copenhagen - 5000 ft
Airports Kastrup (CPH) - 5.1 mi, Sturup (MMX) - 31.9 mi
Train Stations Nørreport S-Train Station - 5000 ft, Copenhagen Central Station - 1.2 mi
Underground stations Christianshavn - 3700 ft, Nørreport - 4600 ft
Bus stop - 1.2 mi
Restaurants Salt Bar (cuisine: International) - 300 ft, Cafe Fremtiden (cuisine: Danish) - 100 ft
Parks Amaliehaven - 900 ft
Beaches Gammel Strand - 3200 ft

Rooms

The hotel comes with rooms for people with disabilities and non-smoking rooms.

This stylish property provides Guest Rooms and Suites.

Each room has its own style and different colors that goes like a red thread throughout the hotel.

The children under three are charged DKK 150 for additional cot per night.

Extra beds are not available.

Dining options

A complimentary organic breakfast buffet is served daily until 11am and during weekdays until 10am.

The Gendarmen restaurant offers delicious local and international cuisine.

Coffee, tea and fruits are available 24/7 for all our guests.

During the summer our cozy roof terrace is open.

Room service is also provided.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Pets allowed
  • Elevator
  • Multilingual staff
  • Doctor on call
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Paid Public parking is possible at a location nearby.

Services
  • Laundry
  • Dry cleaning
Dining facilities
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Conference facilities
Leisure and relaxation facilities
  • Fitness center
  • Exercise gym
  • Bicycle rentals
  • Sun terrace
  • Shiatsu massage
  • Library
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • Work desk
  • Cribs available
  • Mini bar
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
Kitchen facilities
  • Refrigerator
Bedroom
  • Sofa bed
Media
  • Cable TV
  • Satellite TV
  • Telephone
  • Radio
  • Internet access
  • Direct dial telephone
Room decor
  • Room windows open

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 3 may stay at the price of DKK 275 per person per night in an extra bed. 
  • Maximum capacity of cribs in a room is 1. 
Pets

Pets are allowed on request.

Travelers’ questions & answers

Thank you for posting a question. An answer will be shortly sent to you via email.

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

The hotel comes with rooms for people with disabilities and non-smoking rooms.

This stylish property provides Guest Rooms and Suites.

Each room has its own style and different colors that goes like a red thread throughout the hotel.

The children under three are charged DKK 150 for additional cot per night.

Extra beds are not available.

Small Double Room
Check Prices
Clarion Collection Neptun Hotel Small Double Room
Clarion Collection Neptun Hotel Small Double Room
Clarion Collection Neptun Hotel Small Double Room
Clarion Collection Neptun Hotel Small Double Room
Clarion Collection Neptun Hotel Small Double Room
Bed type: Double Bed or Queen Size Bed or One Single Bed
Room facilities
    Standard Double Room
    Check Prices
    Clarion Collection Neptun Hotel Standard Double Room
    Clarion Collection Neptun Hotel Standard Double Room
    Clarion Collection Neptun Hotel Standard Double Room
    Clarion Collection Neptun Hotel Standard Double Room
    Clarion Collection Neptun Hotel Standard Double Room
    Bed type: Double Bed or Two Single Beds or Double Or Twin Beds
    Room facilities
      Suite
      Check Prices
      Clarion Collection Neptun Hotel Suite
      Clarion Collection Neptun Hotel Suite
      Clarion Collection Neptun Hotel Suite
      Clarion Collection Neptun Hotel Suite
      Bed type: King Size Bed
      Room facilities
        Superior Double Room
        Check Prices
        Clarion Collection Neptun Hotel Superior Double Room
        Clarion Collection Neptun Hotel Superior Double Room
        Clarion Collection Neptun Hotel Superior Double Room
        Clarion Collection Neptun Hotel Superior Double Room
        Clarion Collection Neptun Hotel Superior Double Room
        Bed type: Double Bed or Double Or Twin Beds
        Room facilities
          Economy Double Room
          Check Prices
          Clarion Collection Neptun Hotel Economy Double Room
          Clarion Collection Neptun Hotel Economy Double Room
          Clarion Collection Neptun Hotel Economy Double Room
          Clarion Collection Neptun Hotel Economy Double Room
          Clarion Collection Neptun Hotel Economy Double Room
          Bed type: Double Bed
          Room facilities

            Clarion Collection Neptun Hotel LocationWhat's nearby

            Legend
            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Tourist attractions
            • DFDS Canal Tours
              700 ft
            • Baron Boltens Court
              1400 ft
            • Christiania Freistaat
              3000 ft
            • The Round Tower
              3300 ft
            • Rosenborg Slot
              3300 ft
            Popular areas
            • Nyhavn
              400 ft
            • 2300 ft
            • Amagertorv
              2700 ft
            • Kastellet
              3300 ft
            Places of interest
            • Marmorkirche (Frederiks Kirke)
              1400 ft
            • Oper
              2000 ft
            • RosenborgHavn
              3000 ft
            • Runder Turm
              3000 ft
            • Church of our saviour
              3000 ft
            • 3700 ft
            • Gammeltorv
              4000 ft
            • Die Kleine Meerjungfrau
              4300 ft
            Convention centers
            • Frederiks Bastion
              3700 ft
            Shopping areas
            • Strøget
              2700 ft
            Monuments and Landmarks
            • Copenhagen King's Square
              1000 ft
            • Hans Christian Andersen Monument
              2300 ft
            • Højbro Square
              2700 ft
            • Gråbrødretorv
              3300 ft
            Museums
            • Danish Film Museum
              2700 ft
            • jewish museum
              3000 ft
            • Royal Arsenal Museum (Tojhusmuseet)
              4000 ft
            • Nationalmuseet
              4000 ft
            • Christian IV's Brew-House
              4000 ft
            Underground stations
            • Christianshavn
              3300 ft

            Local Attractions

            • Ny Carlsberg Glyptotek (Glyptoteket)
              5100 ft
              7 Dantes Plads, Copenhagen
            • Ripley's Believe It or Not! Museum
              5000 ft
              Radhuspladsen 57, Copenhagen
            • Danish Design Centre
              5000 ft
              Hans Christian Andersens Boulevard 27, Copenhagen
            • Copenhagen City Hall
              5100 ft
              Radhuspladsen, Copenhagen
            • Radhuspladsen
              5100 ft
              Radhuspladsen, 1, Copenhagen

            Near the hotel

            • Nyhavn
              100 ft
              Copenhagen 1020Denmark
            • Hempel Glass Museum
              400 ft
              Amaliegade 8, Nykoebing
            • Amaliehaven
              900 ft
              Toldbodgade, Copenhagen
            • Copenhagen Amber Museum
              1100 ft
              Kongens Nytorv 2, Copenhagen
            • Copenhagen King's Square
              1100 ft
              Between Gothersg., Copenhagen
            • Medical Museion
              1300 ft
              Bredgade 62, Copenhagen
            • Royal Danish Theater (Kongelige Teater)
              1300 ft
              Tordenskjoldsgade 5, Copenhagen

            Restaurants Nearby

            • Salt Bar

              70% likes this, based on 197 reviews
              Cuisine: International

              300 ft
              Toldbodgade 24-28

              Phone: 3374 1444

            • Cafe Fremtiden

              85% likes this, based on 31 reviews
              Cuisine: Danish

              100 ft
              SKT Annae Plads 22

              Phone: 33 12 96 52

            • Dim Sum

              58% likes this, based on 78 reviews
              Cuisine: Dim Sum

              200 ft
              Sankt Annae Plads 16

              Phone: 35 35 60 05

            • Feilberg & Otto

              52% likes this, based on 35 reviews
              Cuisine: Italian

              100 ft
              Sankt Annae Plads 19C

              Phone: 51 38 22 22

            • Restaurant Sankt Annae

              69% likes this, based on 86 reviews

              200 ft
              12 Sankt Annae Plads

              Phone: 3312 5497

            Getting there.

            Copenhagen Airport is just in 8km.

            • Head north on Kastrup Tværvej A toward Kastrup Tværvej B. Turn left onto Ellehammersvej. At the roundabout, take the 2nd exit onto Lufthavnsboulevarden. At the roundabout, take the 1st exit onto Indenrigsvej. Turn right onto Amager Landevej. Continue onto Amagerbrogade. Continue onto Christmas Møllers Pl. Continue onto Torvegade. Continue onto Børsgade. Turn right onto Holmens Bro. Turn left onto Holmens Kanal/O2. Turn right onto Kongens Nytorv/O2. Turn right onto Sankt Annæ Pl. The hotel will be on the right.

            Clarion Collection Neptun Hotel Reviews

            Guest reviews are submitted by our customers after their stay at Clarion Collection Neptun Hotel

            Average guest rating

            7.8
            out of 10
            Excellent
            Based on 751 reviews

            Rating by category:

            Rooms
            7.7
            Dining
            8.2
            Location
            8.4
            Value
            7.7
            Service
            7.6

            Individual guest reviews

            • Single

              Very good location. Relaxed atmosphere. Good breakfast and the evening buffet is a good bonus.

              • Average rating
                8.8
            • Single

              Great location near the resturants etc; at Nyhaven, close walk to Metro. ideal for a weekend break. Facilities good staf pleasant and helpful

              • Average rating
                7.8
            • Couple

              The location is very nice one block off Nyhavn. Hotel staff was very helpful.

              The evening buffet was ok, but charging high prices (38 kronar for water) for drinks in the evening was a bit tacky.

              • Average rating
                8.2
            • Family with children

              The position close to the center, the light buffet in the evening even if there were the same foodstuff to eat, the suite... By the way, the city is not children-friendly, I mean if you have a baby aplease void going to Copenhagen because you are not welcome in restaurants, bars and shops. Even if you have a small prime, you are not welcomed. I don't know with handicapped people because there are stairs everywhere to access shops, restaurants and bars.

              The Hotel Clarion Neptun is not prepared to welcome children in primes or handicapped persons since there are stairs everywhere and the lift to go to the suites is very very small, difficult to go in with a prime. Moreover, the hotel was very noisy. At midnight or later there were horses (children and adults) going up and down the stairs and the floor and the walls trembled because of the structure of the hotel. The same for the people in the room upstairs, they were like elephants walking in the room. I've never seen something like that. And it's amazing that in a hotel people can make so much noise after midnight. I was always told: don't make noise, people may sleep, we're not at our place. Apparently, this is not valid anymore.

              • Average rating
                5.8
            • Couple

              Location was great, just a couple of minutes from Nyhaven

              The elevator! Stayed on the 5th floor, which was only accessible by elevator, but the elevator is very small and quiet claustrophobic. The room was also rather small as it was squeezed in to the top of the building. This only caused a problem in the bathroom, where you had to sit down in the bath in order to have a shower.

              • Average rating
                6.6
            • Single

              Excellent location just around the corner from Nyhavn. Room small but confortable. Homely feeling, very good breakfast and evening buffet available at no extra charge. I also enjoyed the small roof top terrace. I warmly recommend the hotel and I would stay again when back in cph

              Room had window on central closed inner court (which is actually breakfast/buffet room) so could not open it for fresh air - anyway ac was working perfectly and I enjoyed the terrace - so no big deal...

              • Average rating
                8.8
            • Older travelers

              The location of the hotel is excellent, convenient for all local attractions. Restaurants, bars and all tourist needs are just a short walk away, plus the added facilities at the hotel, like free internet, breakfast buffet, afternoon tea and evening buffet are a big plus in a very over priced European City.

              • Average rating
                10.0
            • Couple

              Female staff were friendly. Breakfast and evening buffet were fine but the hot dish each evening could be improved. Tea and coffee available all day was a nice touch. Excellent location for Nyhavn and Palaces and 5 mins walk to metro / Stroget.

              Male staff member who checked us in was functional but not friendly.

              • Average rating
                7.8
            • Couple

              Good free breakfast and supper. Free coffe

              • Average rating
                9.2
            • Older travelers

              Priced well comparatively. Great position. Providing evening meals and breakfast a real saver.

              We were placed in a basic room after ordering a Superior room. This was rectified to our satisfaction after the first night, however the staff needed reminding to reduce our account accordingly upon check out.

              • Average rating
                7.4
            • Older travelers

              Hotel Neptun is centrally located, it has a welcoming atmosphere, and rooms were a good standard. Breakfast & dinner was self service and very good. Nice food and a good selection. Staff were friendly. Unfortunately Copenhagen experienced a flash flood and dining room was flooded. We missed our cooked breakfast and our evening meal, but we were given a reduction in our rate. We would recommend this hotel.

              On an early morning arrival, we were given an economy standard room. This room would only suit a single person. We asked for a change and receptionist This room was only suitable for a single over nighter. She wanted to charge for an upgrade, and after a little debate she gave us a more suitable room. We were satisfied with that, even more so when the flood happened.

              • Average rating
                9.6
            • Older travelers

              Excellent buffet and excellent service. also walking distance to the city, Tivoli and Mermaid

              • Average rating
                10.0
            • Older travelers

              Very nice hotel in an excellent location, just around the corner from the beautiful Nyhavn area. The staff were very friendly and helpful. Included in the rate is an evening buffet which is very good value with lots of salads, soup, and a main course with dessert. It is adequate as Copenhagan is very expensive to eat out.

              No complaints, I would stay in this hotel again if I visit Copenhagan and have no problem recommending it to other travellers.

              • Average rating
                9.6
            • Older travelers

              Excellent position and good value. Breakfast and dinner were very acceptable. Room was attractive and comfortable. Reception efficient and helpful.

              As we were on 5th floor, the window only opened very slightly (presumably a safety measure). But lack of air made the room uncomfortably hot overnight.

              • Average rating
                7.4
            • Older travelers

              1)The breakfast buffet is one of the best "kept" that we've encountered. 2) Room 21 is the conceirge's favorite room with 2 large rooms. We also stayed at the Admiral which is more modern and much more expensive. We favor the Clarion for it's friendlier intimate boutique feel.

              The bathroom had a musky odor brought on by mildew in the tile grout. Cleaners should get on that

              • Average rating
                8.8
            Show big map »

            Why book with us?

            Low prices
            Enjoy our best price guarantee and special offers.
            Free cancellations
            Usually cancellations can be made without charge close to your arrival date (check policies).
            Guaranteed room
            You get instant confirmation directly from the hotel's reservation database.

            Hotel Awards 2014

            DanishHOTEL AWARDSHighly RecommendedCopenhagenClarion Collection Neptun Hotel

            According to guest reviews, the hotel has been rated asBest Family Hotels in Denmark

            Use Badge