Clarion Collection Neptun Hotel  4 stars

Sankt Annae Plads 18-20, Copenhagen, Denmark, 01250  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Set in a central yet quiet area, the four–star property is next to Nyhavn Harbor and close to the Amalienborg Castle and the Royal Danish Theatre.

The hotel is elegant and modern at once.

Its 133 rooms are equipped with a mini-bar, an armchair and a work desk, TV, a private bathroom, toilet and safety box. Some rooms come with stunning views.

Dining facilities include the Gendarmen restaurant and the Cocktail Lounge.

The property offers computer with internet access and access to copy and fax services.

The massage is offers as recreational amenities.

Year renovated   2010.  Number of rooms   136.

City Center Copenhagen - 5000 ft
Airports Kastrup (CPH) - 5.1 mi, Sturup (MMX) - 31.9 mi
Train Stations Nørreport S-Train Station - 5000 ft, Copenhagen Central Station - 1.2 mi
Underground stations Christianshavn - 3700 ft, Nørreport - 4600 ft
Bus stop - 1.2 mi
Restaurants Salt Bar (Cuisine: International) - 300 ft, Cafe Fremtiden (Cuisine: Danish) - 100 ft
Parks Amaliehaven - 900 ft
Beaches Gammel Strand - 3200 ft

Rooms

The hotel comes with rooms for people with disabilities and non-smoking rooms.

This stylish property provides Guest Rooms and Suites.

Each room has its own style and different colors that goes like a red thread throughout the hotel.

The children under three are charged DKK 150 for additional cot per night.

Extra beds are not available.

Dining options

A complimentary organic breakfast buffet is served daily until 11am and during weekdays until 10am.

The Gendarmen restaurant offers delicious local and international cuisine.

Coffee, tea and fruits are available 24/7 for all our guests.

During the summer our cozy roof terrace is open.

Room service is also provided.

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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Pets allowed
  • Elevator
  • Multilingual staff
  • Doctor on call
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Paid Public parking is possible at a location nearby.

Services
  • Laundry
  • Dry cleaning
Dining facilities
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Conference facilities
Leisure and relaxation facilities
  • Fitness center
  • Exercise gym
  • Bicycle rentals
  • Sun terrace
  • Shiatsu massage
  • Library
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • Work desk
  • Cribs available
  • Mini bar
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
Kitchen facilities
  • Refrigerator
Bedroom
  • Sofa bed
Media
  • Cable TV
  • Satellite TV
  • Telephone
  • Radio
  • Internet access
  • Direct dial telephone
Room decor
  • Room windows open

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 3 may stay at the price of DKK 275 per person per night in an extra bed. 
  • Maximum capacity of cribs in a room is 1. 
Pets

Pets are allowed on request.

Travelers’ questions & answers

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The hotel comes with rooms for people with disabilities and non-smoking rooms.

This stylish property provides Guest Rooms and Suites.

Each room has its own style and different colors that goes like a red thread throughout the hotel.

The children under three are charged DKK 150 for additional cot per night.

Extra beds are not available.

Small Double Room
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Clarion Collection Neptun Hotel Small Double Room
Clarion Collection Neptun Hotel Small Double Room
Clarion Collection Neptun Hotel Small Double Room
Clarion Collection Neptun Hotel Small Double Room
Clarion Collection Neptun Hotel Small Double Room
Bed type: Double Bed or Queen Size Bed or One Single Bed
Room facilities
    Standard Double Room
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    Clarion Collection Neptun Hotel Standard Double Room
    Clarion Collection Neptun Hotel Standard Double Room
    Clarion Collection Neptun Hotel Standard Double Room
    Clarion Collection Neptun Hotel Standard Double Room
    Clarion Collection Neptun Hotel Standard Double Room
    Bed type: Double Bed or Two Single Beds or Double Or Twin Beds
    Room facilities
      Triple Room
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      Bed type: Triple
      Room facilities
        Suite
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        Clarion Collection Neptun Hotel Suite
        Clarion Collection Neptun Hotel Suite
        Clarion Collection Neptun Hotel Suite
        Clarion Collection Neptun Hotel Suite
        Bed type: King Size Bed
        Room facilities
          Superior Double Room
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          Clarion Collection Neptun Hotel Superior Double Room
          Clarion Collection Neptun Hotel Superior Double Room
          Clarion Collection Neptun Hotel Superior Double Room
          Clarion Collection Neptun Hotel Superior Double Room
          Clarion Collection Neptun Hotel Superior Double Room
          Bed type: Double Bed or Double Or Twin Beds or King Size Bed
          Room facilities
            Economy Double Room
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            Clarion Collection Neptun Hotel Economy Double Room
            Clarion Collection Neptun Hotel Economy Double Room
            Clarion Collection Neptun Hotel Economy Double Room
            Clarion Collection Neptun Hotel Economy Double Room
            Clarion Collection Neptun Hotel Economy Double Room
            Bed type: Double Bed
            Room facilities

              Clarion Collection Neptun Hotel LocationWhat's nearby

              Legend
              Legend
              • Current hotel
              • Hotels nearby
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              What's nearby

              Tourist attractions
              • DFDS Canal Tours
                700 ft
              • Baron Boltens Court
                1400 ft
              • Christiania Freistaat
                3000 ft
              • The Round Tower
                3300 ft
              • Rosenborg Slot
                3300 ft
              Popular areas
              • Nyhavn
                400 ft
              • 2300 ft
              • Amagertorv
                2700 ft
              • Kastellet
                3300 ft
              Places of interest
              • Marmorkirche (Frederiks Kirke)
                1400 ft
              • Oper
                2000 ft
              • RosenborgHavn
                3000 ft
              • Runder Turm
                3000 ft
              • Church of our saviour
                3000 ft
              • 3700 ft
              • Gammeltorv
                4000 ft
              • Die Kleine Meerjungfrau
                4300 ft
              Convention centers
              • Frederiks Bastion
                3700 ft
              Shopping areas
              • Strøget
                2700 ft
              Monuments and Landmarks
              • Copenhagen King's Square
                1000 ft
              • Hans Christian Andersen Monument
                2300 ft
              • Højbro Square
                2700 ft
              • Gråbrødretorv
                3300 ft
              Museums
              • Danish Film Museum
                2700 ft
              • jewish museum
                3000 ft
              • Royal Arsenal Museum (Tojhusmuseet)
                4000 ft
              • Nationalmuseet
                4000 ft
              • Christian IV's Brew-House
                4000 ft
              Underground stations
              • Christianshavn
                3300 ft

              Local Attractions

              • Ny Carlsberg Glyptotek (Glyptoteket)
                5100 ft
                7 Dantes Plads, Copenhagen
              • Ripley's Believe It or Not! Museum
                5000 ft
                Radhuspladsen 57, Copenhagen
              • Danish Design Centre
                5000 ft
                Hans Christian Andersens Boulevard 27, Copenhagen
              • Copenhagen City Hall
                5100 ft
                Radhuspladsen, Copenhagen
              • Radhuspladsen
                5100 ft
                Radhuspladsen, 1, Copenhagen

              Near the hotel

              • Nyhavn
                100 ft
                Copenhagen 1020Denmark
              • Hempel Glass Museum
                400 ft
                Amaliegade 8, Nykoebing
              • Amaliehaven
                900 ft
                Toldbodgade, Copenhagen
              • Copenhagen Amber Museum
                1100 ft
                Kongens Nytorv 2, Copenhagen
              • Copenhagen King's Square
                1100 ft
                Between Gothersg., Copenhagen
              • Medical Museion
                1300 ft
                Bredgade 62, Copenhagen
              • Royal Danish Theater (Kongelige Teater)
                1300 ft
                Tordenskjoldsgade 5, Copenhagen

              Restaurants Nearby

              • Salt Bar

                70% likes this, based on 197 reviews
                Cuisine: International

                300 ft
                Toldbodgade 24-28

                Phone: 3374 1444

              • Cafe Fremtiden

                85% likes this, based on 31 reviews
                Cuisine: Danish

                100 ft
                SKT Annae Plads 22

                Phone: 33 12 96 52

              • Dim Sum

                58% likes this, based on 78 reviews
                Cuisine: Dim Sum

                200 ft
                Sankt Annae Plads 16

                Phone: 35 35 60 05

              • Feilberg & Otto

                52% likes this, based on 35 reviews
                Cuisine: Italian

                100 ft
                Sankt Annae Plads 19C

                Phone: 51 38 22 22

              • Restaurant Sankt Annae

                69% likes this, based on 86 reviews

                200 ft
                12 Sankt Annae Plads

                Phone: 3312 5497

              Getting there.

              Copenhagen Airport is just in 8km.

              • Head north on Kastrup Tværvej A toward Kastrup Tværvej B. Turn left onto Ellehammersvej. At the roundabout, take the 2nd exit onto Lufthavnsboulevarden. At the roundabout, take the 1st exit onto Indenrigsvej. Turn right onto Amager Landevej. Continue onto Amagerbrogade. Continue onto Christmas Møllers Pl. Continue onto Torvegade. Continue onto Børsgade. Turn right onto Holmens Bro. Turn left onto Holmens Kanal/O2. Turn right onto Kongens Nytorv/O2. Turn right onto Sankt Annæ Pl. The hotel will be on the right.

              Clarion Collection Neptun Hotel Reviews

              Guest reviews are submitted by our customers after their stay at Clarion Collection Neptun Hotel

              Average guest rating

              7.8
              out of 10
              Excellent
              Based on 751 reviews

              Rating by category:

              Rooms
              7.7
              Dining
              8.2
              Location
              8.4
              Value
              7.7
              Service
              7.6

              Individual guest reviews

              • Single

                Very good location. Relaxed atmosphere. Good breakfast and the evening buffet is a good bonus.

                • Average rating
                  8.8
              • Single

                Great location near the resturants etc; at Nyhaven, close walk to Metro. ideal for a weekend break. Facilities good staf pleasant and helpful

                • Average rating
                  7.8
              • Couple

                The location is very nice one block off Nyhavn. Hotel staff was very helpful.

                The evening buffet was ok, but charging high prices (38 kronar for water) for drinks in the evening was a bit tacky.

                • Average rating
                  8.2
              • Family with children

                The position close to the center, the light buffet in the evening even if there were the same foodstuff to eat, the suite... By the way, the city is not children-friendly, I mean if you have a baby aplease void going to Copenhagen because you are not welcome in restaurants, bars and shops. Even if you have a small prime, you are not welcomed. I don't know with handicapped people because there are stairs everywhere to access shops, restaurants and bars.

                The Hotel Clarion Neptun is not prepared to welcome children in primes or handicapped persons since there are stairs everywhere and the lift to go to the suites is very very small, difficult to go in with a prime. Moreover, the hotel was very noisy. At midnight or later there were horses (children and adults) going up and down the stairs and the floor and the walls trembled because of the structure of the hotel. The same for the people in the room upstairs, they were like elephants walking in the room. I've never seen something like that. And it's amazing that in a hotel people can make so much noise after midnight. I was always told: don't make noise, people may sleep, we're not at our place. Apparently, this is not valid anymore.

                • Average rating
                  5.8
              • Couple

                Location was great, just a couple of minutes from Nyhaven

                The elevator! Stayed on the 5th floor, which was only accessible by elevator, but the elevator is very small and quiet claustrophobic. The room was also rather small as it was squeezed in to the top of the building. This only caused a problem in the bathroom, where you had to sit down in the bath in order to have a shower.

                • Average rating
                  6.6
              • Single

                Excellent location just around the corner from Nyhavn. Room small but confortable. Homely feeling, very good breakfast and evening buffet available at no extra charge. I also enjoyed the small roof top terrace. I warmly recommend the hotel and I would stay again when back in cph

                Room had window on central closed inner court (which is actually breakfast/buffet room) so could not open it for fresh air - anyway ac was working perfectly and I enjoyed the terrace - so no big deal...

                • Average rating
                  8.8
              • Older travelers

                The location of the hotel is excellent, convenient for all local attractions. Restaurants, bars and all tourist needs are just a short walk away, plus the added facilities at the hotel, like free internet, breakfast buffet, afternoon tea and evening buffet are a big plus in a very over priced European City.

                • Average rating
                  10.0
              • Couple

                Female staff were friendly. Breakfast and evening buffet were fine but the hot dish each evening could be improved. Tea and coffee available all day was a nice touch. Excellent location for Nyhavn and Palaces and 5 mins walk to metro / Stroget.

                Male staff member who checked us in was functional but not friendly.

                • Average rating
                  7.8
              • Couple

                Good free breakfast and supper. Free coffe

                • Average rating
                  9.2
              • Older travelers

                Priced well comparatively. Great position. Providing evening meals and breakfast a real saver.

                We were placed in a basic room after ordering a Superior room. This was rectified to our satisfaction after the first night, however the staff needed reminding to reduce our account accordingly upon check out.

                • Average rating
                  7.4
              • Older travelers

                Hotel Neptun is centrally located, it has a welcoming atmosphere, and rooms were a good standard. Breakfast & dinner was self service and very good. Nice food and a good selection. Staff were friendly. Unfortunately Copenhagen experienced a flash flood and dining room was flooded. We missed our cooked breakfast and our evening meal, but we were given a reduction in our rate. We would recommend this hotel.

                On an early morning arrival, we were given an economy standard room. This room would only suit a single person. We asked for a change and receptionist This room was only suitable for a single over nighter. She wanted to charge for an upgrade, and after a little debate she gave us a more suitable room. We were satisfied with that, even more so when the flood happened.

                • Average rating
                  9.6
              • Older travelers

                Excellent buffet and excellent service. also walking distance to the city, Tivoli and Mermaid

                • Average rating
                  10.0
              • Older travelers

                Very nice hotel in an excellent location, just around the corner from the beautiful Nyhavn area. The staff were very friendly and helpful. Included in the rate is an evening buffet which is very good value with lots of salads, soup, and a main course with dessert. It is adequate as Copenhagan is very expensive to eat out.

                No complaints, I would stay in this hotel again if I visit Copenhagan and have no problem recommending it to other travellers.

                • Average rating
                  9.6
              • Older travelers

                Excellent position and good value. Breakfast and dinner were very acceptable. Room was attractive and comfortable. Reception efficient and helpful.

                As we were on 5th floor, the window only opened very slightly (presumably a safety measure). But lack of air made the room uncomfortably hot overnight.

                • Average rating
                  7.4
              • Older travelers

                1)The breakfast buffet is one of the best "kept" that we've encountered. 2) Room 21 is the conceirge's favorite room with 2 large rooms. We also stayed at the Admiral which is more modern and much more expensive. We favor the Clarion for it's friendlier intimate boutique feel.

                The bathroom had a musky odor brought on by mildew in the tile grout. Cleaners should get on that

                • Average rating
                  8.8
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              Hotel Awards 2014

              DanishHOTEL AWARDSHighly RecommendedCopenhagenClarion Collection Neptun Hotel

              According to guest reviews, the hotel has been rated asBest Family Hotels in Denmark

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