The value for money was great, with a nice room and friendly staff. The location was convenient, just a few blocks away from the main street and city center.

The breakfast option could be improved with more variety.

I had a fantastic stay at a beautiful hotel in Puno. The room I stayed in was spacious and had a jacuzzi in the bathroom, which was a nice luxury. The location was perfect, just a short walk from Plaza de Armas. The receptionist was incredibly helpful, especially when it came to arranging taxis. Despite a few minor inconveniences, overall I would highly recommend this hotel.

The hotel's location is excellent, situated near the plaza de armas and the Main Street. This makes it convenient for guests to explore the city's attractions and easily access great restaurants and tour companies. The rooms are spacious and comfortable, with a luxurious feel. The bathrooms are well-appointed, with marble floors adding to the overall impression. Guests can also enjoy a good night's rest with the comfort of a heater during cold evenings. the staff is pleasant and knowledgeable, offering assistance with ordering taxis and making phone calls on behalf of guests.

There were some minor maintenance issues, such as the bathtub not functioning properly and the need for some repainting and carpet replacement.

This hotel is a great value for the price, with its central location making it convenient to explore the city. The staff were attentive and helpful, ensuring a pleasant stay. The rooms were comfortable and the hot tub was a nice touch.

No improvement needed, everything was fine.

The staff at this hotel went above and beyond to make our stay enjoyable. They allowed us to check in early, stored our luggage, and even helped us with arranging transportation. The location of the hotel is ideal, as it is close to everything and just a short walk from the main square. Additionally, the rooms are equipped with basic amenities and some even have a hot tub, which added an extra touch of luxury to our stay. The breakfast served was also satisfying, providing a great start to our day.

All was great, no improvements needed.

This hotel has a great location, being close to the center and within walking distance of everything. It's also conveniently located between buses, making it easy to explore the area. The staff here is friendly and attentive, always willing to help with any questions or requests. The rooms are spacious and some even come with a hot tub, adding a touch of luxury to your stay. The breakfast served at the hotel is delicious and offers a good variety of options to start your day off right.

Despite minor hiccups, the hotel provides a satisfactory experience.

Great location, helpful staff, good value for money, clean room, excellent customer service, convenient amenities.

Could not be improved in any way.

I had a wonderful stay thanks to the hotel's amazing staff and their attention to detail. From arranging boat tours to packing breakfast for my early flight, they were always helpful. The hotel's location was perfect too - it was close to everything and just a short walk away from the main square.

Nothing it was perfect.

The staff at Terra Mistica Ciudad Del Lago were incredibly friendly and accommodating. They helped us store our luggage and even let us hang out in their spacious lobby while we waited for our buses. The location was also great, with easy access to transportation. I highly recommend this hotel.

The staff was welcoming and friendly. The room had a cozy atmosphere and the hot water shower was great. the location was conveniently close to the main square.

Sadly, the hotel lacked basic hygiene. The room had some disturbing dirty spots, and the carpet seemed unplanned.

We had an amazing stay at Terra Mistica Ciudad Del Lago. The staff was very friendly and accommodating, allowing us to check in early and storing our luggage while we explored the city. The location of the hotel was perfect, just a two-minute walk from Plaza de Armas. The highlight of our stay was the jacuzzi, which was a lifesaver for my friend who experienced altitude sickness. The staff was responsive and kind, providing us with extra heaters and blankets. We also appreciated the tea available at the entrance. highly recommended.

All good 👍🏼

The hotel's location is strategically in the heart of the city, making it a great starting point for exploring the main attractions.

Unstable wifi connection.