We got great value for our money at this hotel. The room was really nice – comfortable, clean, and spacious, with a view of the park. The location was perfect for exploring the area, and the staff was friendly and helpful.

The morning meal could have been better.

The only thing we liked about this hotel was leaving it !

35C/95f no aircon, fan only- no cooling, Restaurant was closed to hotel guests because they "had a 'large party' booked in", hotel only has 2 lifts and one of them didnt work properly so it took ages to get to/from the rooms, breakfast was poor - very little food and poor choice of food. Certainly wouldnt ever stay here again.

Hotel is very new with WiFi access and free mini bar included.

Location is a bit far from the center and surroundings not so nice. The neighborhood is newly constructed.

The hotel was very modern and clean, and the staff was friendly and helpful. The room had a comfortable bed and a big TV, and there was free water and Wi-Fi. The location was great, with plenty of shops and restaurants nearby. The best part was the big monsoon shower in the bathroom.

Outside the hotel, there were just some office buildings and apartment complexes, which didn't look great. However, once inside the hotel, everything was lovely, clean, and stylish.

excellent staff - friendly, professional, helpful with great English, doing all to please the guests. Huge room, very good food, new modern hotel.Very comfortable bed.

The hotel exceeded my expectations. The modern design and friendly staff impressed me. The location was perfect as it was near a shopping center and public transportation. The free parking and fast wifi connection were a plus.

The hotel surroundings lacked charm and could use some improvement. Additionally, the breakfast options were limited. However, overall my stay was comfortable and provided me with everything I needed for my city trip.

The rooms at Hotel Ciudad De Ponferrada were absolutely fantastic! I loved how they had exterior views, making me feel like I was truly experiencing the beauty of Ponferrada. The 32-inch flat-screen TV was a great addition, perfect for winding down after a long day of exploring. The spacious bathroom with a modern shower was just what I needed to relax and rejuvenate. the cozy and welcoming ambiance of the room made me feel right at home.

The only thing I personally didn't love was the individually regulated air conditioning. It didn't cool the room as much as I would have liked.

The hotel's location was perfect, with a view of the nearby park. The room was comfortable, spacious, and clean. The staff was helpful and friendly, and the on-site parking was convenient.

Hard to think of anything.

The hotel's decoration is charming and elegant, creating a warm and welcoming atmosphere. The general areas are well-maintained and easily accessible for senior people, with wide corridors and comfortable seating areas. It was delightful to see beautiful artwork and cozy seating arrangements throughout the hotel, making it a pleasant place to relax and unwind.

I would have appreciated more assistance from the children working there in terms of providing information about nearby attractions and activities suitable for senior guests.

We loved staying at this hotel! The location was perfect for exploring the nearby old quarter and walking to amazing restaurants. The staff went above and beyond to make our stay comfortable, with great room service and impeccable housekeeping. The room itself was a haven of relaxation, with a cozy sitting area and a terrace where we could unwind after a long day of sightseeing. The amenities were top-notch, from the soundproofed rooms to the complimentary toiletries. We also appreciated the flat-screen TV and the comfortable bed, ensuring a restful night's sleep.

We highly recommend this place to anyone looking for a luxurious and comfortable stay.

We had a great stay at this hotel with its clean and spacious rooms. The hotel facilities were impressive with a restaurant and bar available. Its location near the city center was perfect for us as we had easy access to the city's transportation and parking facilities. The staff were friendly and always ready to help us with anything we needed.

Cannot find any fault.

As young holiday goers, we loved the stylish interior of the hotel. The staff were enthusiastic and helpful, and our room was spacious with a big comfy bed. The hotel also had its own parking area, which was convenient for us.

The staff made us feel so welcome during our stay, and nothing seemed like too much trouble for them.

The hotel is conveniently located near shopping centers and supermarkets. The rooms are spacious, clean, and equipped with comfortable beds and modern facilities. The bathrooms have monsoon showers and new fittings. The staff is welcoming and helpful in arranging parking and providing information.

The exterior surroundings of the hotel may not be attractive at first glance.

Mind-blowing stylish interior, enthusiastic staff, large relaxing room, big comfy bed, convenient car parking, nearby shops, GREAT base for exploring, nice and helpful staff, own parking places, restaurant and bar, stunning park view, return and recommend!

clean and spacious room with a nice view of the nearest park. convenient location - within walking distance of restaurants. friendly and helpful staff. own parking places in the apartment complex parking

Can just recommend