名人国际大酒店

客户个人回顾

回顾按语言和日期排序，每次最多检阅25篇。 

• 平均评级: 3.0

  The Celebrity has an excellent concierge.

  名人拥有一支优秀的的礼宾服务。

  我给这家酒店的评级是:

  • 3.0 超值
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• 平均评级: 1.3

  客户种类: 有孩童家庭

  We stayed at 4 other hotels, from the Crowne Plaza (pricey, but OK) to low-scale, and no where did we get such snotty service - extremely uncharacteristic for Chinese people. Unremarkable, uncomfortable rooms but the real story is the consistent bad service through mutliple shifts and multiple areas of the hotel.

  我们住在其他4个酒店，皇冠假日酒店（价格昂贵，但确定）低，和我们没有得到这样的下贱服务 - 中国人民极不寻常的。

  我给这家酒店的评级是:

  • 1.0 地点
  • 2.0 客房
  • 1.2 服务
  • 1.0 超值
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• 平均评级: 3.1

  客户种类: 蜜月

  We looked at a suite with a small living room and a master bedroom for about $200 a night and took it. We found the command of English of the staff to be adequate. We ate no Western food for 7 days so we have no recommendations on the hotel's food (which seemed to be advertised as mostly Western), but all the Chinese restaurants we went to were quite good. The bed was very comfortable--very firm with high quality linens. The TVs had access to some familiar cable channels: CNN (from Australia), CNBC, etc.

  Our original reservation with a hotel a few blocks away fell through--apparently we were not in their database--so we left our luggage with the concierge and walked through the neighborhood to find a new hotel. People smoke everywhere: restaurants, elevators, lobby's, hallways.

  我们看了一套房，一个小客厅和一个约200美元一晚的主卧室了。

  我们原先预订的酒店在几个街区之外告吹 - 显然，我们不能在他们的数据库 - 让我们离开我们的行李与门房和通过邻里走找到一个新的酒店。

  我给这家酒店的评级是:

  • 4.0 地点
  • 2.5 客房
  • 1.9 服务
  • 4.0 超值
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• 平均评级: 3.6

  客户种类: 其它

  The overall impression is of a well run hotel with attention to detail and frindly staff eager to help. I hired a taxi from the airport (fare by the meter 70 RMB); the driver did not speak a word of English, but when I arrived, the concierge (who spoke adequate English) received me and sorted out the fare with the driver for me. Throughout my stay the concierges were friendly and helpful although some of them had very basic English knowledge. The Reception staff was efficient and friendly with adequate English. Although some staff had little English knowledge, most had an adequate if basic knoledge of English and were friendly and helpful. The room was clean and comfortable and 5-star standard. They provided coffee (&creamer) and green tea; no black tea in the room.

  总的印象是与重视经营的酒店细节和frindly工作人员热心帮助。

  我给这家酒店的评级是:

  • 4.0 地点
  • 3.0 客房
  • 3.5 服务
  • 4.0 超值
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• Despite the company that booked the room for me supplying a credit card number for an extra day and a half's stay by phone AND fax, the hotel lost the details and wanted me to pay for them on my own card. The language barrier certainly wasn't a problem at other five star hotels I visited while I was in Beijing, such as Crowne Plaza, where all the staff spoke at least functional but mostly excellent English. I think for an "international grand hotel", it's reasonable to expect more of the staff than not to be able to speak English.

  However in the case of this hotel, only two half-sized (200ml) bottles of water were supplied each day -- enough for brushing your teeth, but not enough for drinking, or, in my case, washing my contact lenses.

  尽管该公司预订房间为我提供一个额外的一天半的电话和传真的住宿的信用卡号码，酒店丢失的细节，并希望我能为他们付出自己的卡上。

  然而，在这家酒店的情况下，只有两个半尺寸（200毫升）瓶装水提供的每一天 - 足够的刷牙，但没有足够的饮用水，或在我的情况，洗我的隐形眼镜。

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• 平均评级: 4.3

  客户种类: 其它

• 平均评级: 1.0

  客户种类: 有孩童家庭

• 平均评级: 3.8

  客户种类: 蜜月