Catalonia Royal Tulum - All Inclusive

5 stars

Carretera Cancun-Chetumal Km 264.5 Xpu Ha, Riviera Maya, México, 77790

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Avaliação

Catalonia Royal Tulum - All Inclusive

Quartos

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Serviços

Geral
  • Estacionamento grátis
  • Estacionamento (pago)
  • Elevador
  • Câmbios
  • Recepção 24 horas
  • Sala para Bagagem
  • Posto de Turismo
Actividades
  • Centro de Spa & Bem Estar
Facilidades do quarto
  • Quartos Não Fumadores
  • Serviço de Quartos
  • Serviço de Engomadoria
  • Televisão
Instalações para refeições
  • Restaurante
  • Bar
Instalações para negócios
  • Wi-Fi/Wireless LAN
Instalações para crianças
  • Baby-sitting/Serviço para Crianças
Internet

Internet wi-fi disponível em todo o hotel. Grátis

Estacionamento

Estacionamento grátis disponível em No local

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4
Baseado em  93 comentários
Classificação média de clientes
Excelente

Condiciones especiais

Check in

desde  3 pm ( 15:00 horas )

Saídas

até 12 pm ( 12:00 horas )

Cancelamento*
  • Caso cancele com menos de 2 dias da data de chegada, será cobrada a primeira noite pelo hotel.
  • Caso não canele e não aparecer será cobrada a primeira noite pelo hotel (caso de não comparência).
  • Pode cancelar a reserva sem penalizações até 2 dias antes da data de chegada, acedendo à página Minha Reserva.
  • Esta é a política geral de cancelamento do hotel. Por favor note que as políticas de cancelamento dos vários hotéis podem diferir, pelo que deverá consultá-las antes de proceder à reserva.
Animais

Não se aceitam animais

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Termos e condições

Informação pessoal
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As suas taxas
  • Não praticamos taxas escondidas – os nossos serviços são completamente gratuitos para os clientes.
  • Não debitamos qualquer valor do seu cartão de crédito. Os detalhes do seu cartão de crédito são enviados para o hotel para garantir a sua reserva.
  • Os hotéis poderão debitar um determinado valor do seu cartão de crédito, em caso de cancelamento, falta de comparência ou se fizer a reserva em condições especiais.

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Localização de Catalonia Royal Tulum - All Inclusive

Como chegar

Estância só para adultos com tudo incluído, situado em XPU-Ha, Riviera Maya, sobre a costa caribenha. Está rodeada por por árvores da selva nativa, plantas locais, manguezais e cenotes - mananciais hídricos com grande variedade de flora e fauna em habitat intocado.

Fica apenas a 25 km do sítio arqueológico de Playa del Carmen e Tulum, e 85 km a sul do Aeroporto Internacional de Cancun, no Estado Quintana Roo, no México.

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Comentários Catalonia Royal Tulum - All Inclusive

Os comentários são colocados pelos nossos clientes após a estadia em Catalonia Royal Tulum - All Inclusive

Having seen that facility and the rooms, I can say that the Barcelo hotel is on a totally different level than the Royal Tulum even though it is at a similar price point.

If you get a deal around that price, we recommand this hotel to you.

It's a 4 star hotel (don't pay more than 900 US dollars/person or 1000 Canadian dollars/person - taxes included for a 7 nights vacation!

Given the Royal Tulum's nearby location it seemed like the perfect choice.

My family of 5 recently enjoyed a great trip to the Riviera Maya, and feel the CRT can be a good value if you are looking for a smaller AI resort with an amazing beach and good location.

This resort is in a great location, about an hour south of Cancun, with easy access to Playa del Carmen (free hotel shuttle), Mayan ruins at Chichen Itza, Coba, and Tulum, eco parks and lots of great snorkeling opportunities.

Traveling to town was $2 on local bus (we went and it was safe) or $16 by taxi (we took one and no bartering).

Though when travelling back to the airport they make you go ridiculously early, our flight was at 10am and we had to be on the bus at 4:35am.

The room was pretty standard with 2 double beds that were quite hard and the bathroom did not have a tub but our kids managed in the spacious shower just fine.

Accommodations-were great, the room furniture was modest, which included 2 queen sized beds or one king, a large cabinet with safety deposit box, mini-bar that is refilled daily, and a TV with 39 channels, 50% English.

They even came into our room a few hours after we had checked in and then left to go to the beach and they made us towel swans with rose petals sprinkled around the bed.

The room was a good size, nice and cold, the bed was firm and confortable, rest room was clean and stocked with towels.

The bathroom itself was clean and can you believe it, there was a robe on the bed for us when we arrived.

2 buffet restaurants: La Selva (breakfast and dinner - very good food), La Palapa (lunch - food is horrible).

The food is good but options start to repeat themselves by day 4; very little to choose from for a la carte dining; the pool restaurant and bar vutually shut down by 6:00 pm.

Again with the slightly limited utilities: people, from 12:30-2:00the bar lines got ridicules ((15-20min wait (in peak seasons)), but then afterwards it cleared out (you could get a simple drink from the lunch restaurant to save time).

The hotel was very full and management seemed to be struggling to keep up with service in the buffet restaurants (lineups at lunch, plus not enough cups, cutlery, napkins at breakfast and lunch).

An open air bar, pool table to play, disco upstairs, two restaurants and the landscape is so beautiful and upkept it is like walking into a piece of artwork.

We had no issues with the front desk service.

I also didn't appreciate getting different stories from the front desk staff about the air conditioning.

I waited in line at the front desk for about 5 minutes while others were getting checked in and I know the staff at the front desk saw me.

Beautiful aqua beach, white sand, staff frequently asking for written comments on service so they can improve - best hotel we have ever stayed at.

The spa is on one side of the pool, and the gym/aerobics studio is in the same building as the spa.

We were able to enjoy the pool table located in the lobby, the gym for a quick workout, and take long walks along a mostly deserted beach.

They have a fantastic new spa with reasonable prices and free gym looking onto the pool.

The pool is large and clean, not much room to hide in the shade – but how do you get that sun kissed glow from hiding under an umbrella?

The room was very clean, A/C worked great.

Our rooms were large, clean, and well-appointed.

Our room was large, clean, and when we asked for something extra, we got it.

Room- The room was clean, spacious, and had no major issues.

Classificação média dos clientes:
Excelente
4
Baseado em  93 comentários
  • Localização 4.5
  • Quartos 3.7
  • Serviço 3.3
  • Valor 4.0
  • Jantar 4.8

Comentários individuais

Os comentários são ordenados por idioma e data com um máximo de 25 comentários. 

  • Classificação média: 4.2

    The staff was great and the water was so clear. Breakfast was the best, dinner were good and the pool was pretty nice.

    A minha classificação para este hotel é:

    • 5.0 Quartos
    • 3.3 Serviço
  • Classificação média: 4.4

    Service was excellent, the balcony was also very spacious and the different restaurants were all good. The pool was great.

    A minha classificação para este hotel é:

    • 4.0 Quartos
    • 4.7 Serviço
  • Classificação média: 3.3

    Resonable price for good service, rooms - Luxurious and bars goes a long way. In addition best food mayo and wonderful choices every day. Some of the locals for interesting conversation and great facilities.

    A minha classificação para este hotel é:

    • 2.0 Quartos
    • 4.5 Serviço
  • Classificação média: 3.8

    Beach were magnificent and the bed situation was kind of bad. Cancun airport was not the most pleasant place and the steak house was very warm the night we ate there. The staff was great and the maid kept beautifully clean.

    My room was filthy the last few days, food was poor selection scarce and kids pool was not heated.

    A minha classificação para este hotel é:

    • 5.0 Localização
    • 3.5 Quartos
    • 3.8 Serviço
    • 3.0 Valor
  • Classificação média: 4.0

    The Beach was awesome and the hotel was beautiful. Maid service was great, check-in went very fast and the rooms were so clean was amazing. The drinks at the bar were also very good and the food was excellent. The waiters were very attentive, the spa was very nice as well.

    A minha classificação para este hotel é:

    • 5.0 Localização
    • 4.5 Quartos
    • 3.4 Serviço
    • 3.0 Valor
  • Classificação média: 3.8

    Positives: Wonderful beach and good location. Great hotel, staff: Very friendly and helpful, the employees seemed genuinely happy. 3 hot tubs, nice bars and cool towels. The food was excellent and the waiters did not seem as attentive.

    A minha classificação para este hotel é:

    • 3.6 Localização
    • 3.9 Quartos
    • 2.7 Serviço
    • 5.0 Valor
  • Classificação média: 4.0

    The beach is fantastic, pool area is not all that large and the entire place is clean and beautiful. Service is very good, going into the hot tubs at 3 or 4 the temp cooled down a bit and food could have been better. The facilities are great.

    A minha classificação para este hotel é:

    • 5.0 Localização
    • 5.0 Quartos
    • 4.8 Serviço
    • 1.0 Valor
  • Classificação média: 3.5

    Beach is wonderful and the pool area is great - we spent most of our time here since we travelled. Stuff folks keep you occupated all day long and the staff is excellent. Rooms are nice and drinks are very good…the best.

    A minha classificação para este hotel é:

    • 4.0 Localização
    • 4.0 Quartos
    • 4.0 Serviço
    • 2.0 Valor
  • Classificação média: 4.1

    Wonderful beach, mUCH worse than we experienced in other resorts in the area and the best thing the hotel has going for them. Moreover great for the price and good staff. Water was warm, the coffee was excellent in the buffet as well as the coffee bar and check-in/check-out was super quick.

    A minha classificação para este hotel é:

    • 5.0 Localização
    • 3.5 Quartos
    • 4.3 Serviço
    • 3.5 Valor
  • Classificação média: 4.5

    Beautiful beach and in a wonderful seaside location. Private place, great service and the showers were spotless. The bars had 2 kinds of liquor good known brands, food was tasty and the pool was nice.

    A minha classificação para este hotel é:

    • 4.4 Localização
    • 4.5 Quartos
    • 4.0 Serviço
    • 5.0 Valor

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