Castaways Beach Hotel

客户个人回顾

回顾按语言和日期排序，每次最多检阅25篇。 

• 平均评级: 1.1

  This price did not included a 15% service charge that they say they do not charge like other hotels but we found on our bill anyway. We were given the excuse that we booked so early that the breakfast was not included.

  The free coffee packets in the room were eaten by mice and we did not have hot water for three days. The views from the top floor looked out into trees, the water can only be seen by walking down to the beach. The other hotels have a 10% service charge). The breakfast was included in the room fee but we were not aware of this and we were charged for breakfast, we were only given a credit when we discovered a sheet on the wall behind a plant at reception that stated breakfast was included. When we explained that it should not matter when we reserved, but when we stayed at the hotel we should get what everyone else was getting.

  我给这家酒店的评级是:

  • 1.3 客房
  • 1.0 服务
  • 1.0 超值

• 平均评级: 1.3

  The rooms had no deadbolts on the doors even in the top end units.

  我给这家酒店的评级是:

  • 1.8 客房
  • 1.0 服务
  • 1.0 超值

• The rooms were clean, all had aircon, but much to expensive (150 US$ one night). The food was ok, the staff (one lady at all) very polite and friendly.

• 平均评级: 1.0

• 平均评级: 1.2