Cartagena Premium Hotel  3 stars

Av San Martin, 11-113-Bocagrande, Cartagena, Colombia, 130001  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The 3-star Cartagena Premium is located in the historical center of Cartagena. This renovated hotel was opened in 2007 and renovated in 2009.

20 minutes away from San Felipe de Barajas Castle, Plaza Bolivar and Iglesia de la Trinidad. Museo de Arte Moderno, Plaza Santo Domingo and Walled City in Cartagena are located nearby.

Rafael Nunez airport is 5 minutes' drive from the hotel.

Rooms

All 140 air-conditioned rooms offer a laptop-size safe, individual climate control, a minibar, satellite TV and plasma TV as well as shared bathrooms with bath sheets, a shower and a hairdryer. Guestrooms offer simple interior and heated floor.

Eat

A complimentary breakfast is served daily. Guests can unwind in the gastronomic restaurant, which serves special international cuisine. Guests can relax in the poolside bar serving refreshing drinks.

Work

Wake up service, valet parking and ironing service as well as a luggage storage, currency exchange and a garage are available at the hotel.

Relax

The on-site SPA facilities include a wellness center, a sauna and a Jacuzzi. Guests can go in for boating, surfing and beach volleyball at the hotel.

Internet

Hotspot Wi-Fi wireless internet access is available in public areas and is free of charge.

Guest Parking

Free Private hotel parking is possible on site.

Year renovated   2009.  Number of rooms   140.

City Center Cartagena - 2.9 mi
Airports Rafael Nunez (CTG) - 3.2 mi, E Cortissoz (BAQ) - 61.7 mi
Restaurants el muelle del chef (cuisine: Steakhouse, Seafood, Latin) - 200 ft, Crepes & Waffles (cuisine: Dessert, Coffee Shop, Creperie) - 1000 ft
This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Currency exchange
  • Elevator
  • 24-hour Security
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Tour desk
  • Designated smoking area
Activities
  • Spa & wellness center
Services
  • Maid Service
  • Shops/commercial Services
  • Valet parking
  • Laundry
Dining facilities
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Business center
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Outdoor pool
  • Sauna
  • Beach access
  • Rooftop terrace
  • Sun terrace
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Ironing facilities
  • In-room safe
  • Mini bar
  • Turndown service
Kitchen facilities
  • Refrigerator
Bedroom
  • Sofa bed
Media
  • Cable TV
  • AM/FM alarm clock
  • TV
  • CD player

Policies

Check-In

from  3 pm

Check-Out

until  1 pm

Children and extra beds
  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 5 may stay free of charge when using existing bedding. 
  • One child may stay at the price of COP 66910 per person per night in an extra bed. 
  • Maximum capacity of cribs in a room is 1. 
Pets

Pets are not allowed.

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Standard Room
Check Prices
Cartagena Premium Standard Room
Cartagena Premium Standard Room
Cartagena Premium Standard Room
Cartagena Premium Standard Room
Bed type: Double Bed or Double or Twin beds or King Size bed
Size: 220 sq. feet
Room facilities
    Triple Room
    Check Prices
    Cartagena Premium Triple Room
    Cartagena Premium Triple Room
    Cartagena Premium Triple Room
    Cartagena Premium Triple Room
    Bed type: Triple
    Size: 260 sq. feet
    Room facilities
      Quadruple Room
      Check Prices
      Cartagena Premium Quadruple Room
      Cartagena Premium Quadruple Room
      Cartagena Premium Quadruple Room
      Cartagena Premium Quadruple Room
      Bed type: Quad or 1 Double bed and 2 Single beds
      Size: 370 sq. feet
      Room facilities
        Big Double Room
        Check Prices
        Cartagena Premium Big Double Room
        Cartagena Premium Big Double Room
        Cartagena Premium Big Double Room
        Cartagena Premium Big Double Room
        Bed type: Double Bed

        Cartagena Premium LocationWhat's nearby

        Legend
        Legend
        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        What's nearby

        Popular areas
        • City Center
          2.8 mi

        Local Attractions

        • Museo del Oro Zenu
          1.0 mi
          Centro, Calle 33 # 3 - 123, Cartagena
        • Convento La Popa de la Galera
          5.1 mi
          Calle 37, Cartagena
        • Cathedral de San Pedro Claver
          8.4 mi
          CartagenaColombia

        Near the hotel

        • Museo de Arte Moderno
          2200 ft
          Plaza de la Aduana, Cartagena
        • Naval Museum of the Caribbean
          2700 ft
          San Juan de Dios Street, Cartagena
        • Templo de Santo Domingo
          3600 ft
          Plaza de Santo Domingo, Cartagena

        Restaurants Nearby

        • el muelle del chef

          70% likes this, based on 36 reviews
          Cuisine: Steakhouse, Seafood, Latin, Colombian
          Price Range: USD 10 - USD 35

          200 ft
          Muelle de la Marina Todomar

          Phone: +57 5 6658634

        • Crepes & Waffles

          71% likes this, based on 319 reviews
          Cuisine: Dessert, Coffee Shop, Creperie

          1000 ft
          Av. San Martin, Boca grande, KR 2 No. 8-250
        • Bonga del Sinu

          63% likes this, based on 59 reviews
          Price Range: USD 5 - USD 10

          2000 ft
          Av. del Arsenal con Calle Larga Esquina

          Phone: 6601649

        • la cocina de pepina

          83% likes this, based on 83 reviews
          Cuisine: Colombian
          Price Range: USD 4 - USD 17

          2100 ft
          Callejon Vargas

          Phone: +57 (5)6642944

        • Casa de la Cerveza Cartagena

          62% likes this, based on 49 reviews

          2100 ft

        Cartagena Premium Reviews

        Guest reviews are submitted by our customers after their stay at Cartagena Premium

        Average guest rating

        5.6
        out of 10
        Good enough
        Based on 84 reviews

        Rating by category:

        Location
        6.6
        Rooms
        5.6
        Value
        4.6
        Service
        6.1
        Dining
        6.3

        Individual guest reviews

        • Older travelers

          Good location - short cab ride to main shopping area. Short stroll to beach. 1 block to a very good food supermarket. Good air conditioning. Efficient foyer staff. Accommodating room service staff.

          No hot water. (It seems that very few hotels in Cartagena have hot water) The room was very cramped and the toilet had just enough room. After the first night I requested a room change to one with more space. My request was accommodated and we enjoyed the remaining 2 nights. Very difficult to communicate with staff as none spoke English. One door-man had a little English and he was able to translate on our behalf.

          • Average rating
            6.2
        • Family with children

          First the location is excellent and the staff is very nice and excellent

          the meals and clean ,I Change all because ,the customer paid for recived the best but please booking talk with the owner and review all

          • Average rating
            6.2
        • Single

          Very good location, near the beach. Nice rooms, but due to the humidity,which is very high in the city, some smell lingers all the time. No hot water, no ventilation in the bathrooms. No place to hang clothes, etc. Staff was very nice and helpful.

          • Average rating
            7.0
        • Group of friends

          the view from the balcony

          Hotel room did not have a door to between the bedroom and the toilet! The toilet was located in a niche within the room. The whole hotel room appeared 'unfinished'. On our arrival, we did not have a mirror, nor a key to our combination safe. No customer service: they sent us back to our hotel room and asked us to wait for the person who would bring us the mirror. After 1h nobody has shown up and we had to go back to the Reception to ask again. The next day our towels went missing. The pool is extremely small and only open during the day. Not happy with the breakfast either, it wasn't tasty at all and they often ran out of hot chocolate.

          • Average rating
            4.2
        • Single

          Pros: (1) Very good location between the old city and Bocagrande. (2) Good rooftop view. (3) 1 double + 2 single beds + chair in std. double room

          Cons: (1) Most hotel staff were unfriendly and unhelpful. (2) Much of the hotel, including parts of our room, appeared unfinished. (3) Our safe did not work. The hotel *eventually* responded to this by giving us the key (!) to our combination safe, and the porter's comments made it clear that this was a common issue. (4) The room didn't smell very nice when we first entered. (5) The pool is very small; it would be OK for kids but is kind of a joke for adults. (6) The hotel has the annoying policy of obliging guests to wear "I'm a tourist; please rob me" wristbands throughout their stay.

          • Average rating
            4.6
        • Single

          Nothing! I hate this hotel

          I traveled around the world & this is the worst hotel I ever stayed. It's old & unfinished. The room was smelly & moldy. There is no hot water, no closet where do u hang or put your clothes? No internet I have to go down on the lobby all the time. There's a water leak from the ceiling, pillows are paper thin, bed is hard, so noisy kids yelling & screaming all the time. The worst was the breakfast its gross. I got sick the following day. I checked out because I cannot stand the hotel. I went to Hotel Caribe. I feel safer & the breakfast was excellent. I also have friends who come to visit me and wont allow to my room & waited in the lobby while Im fixing myself. do not stay in this hotel. it's a nighmare!!

          • Average rating
            3.2
        • Family with children

          Perfect Location! near the old town, a block from and to the beach! Beautiful views from the rooms and pool. The hotel has a stunning view from the pool and all the rooms have a water and city view. Stuff were helpful.

          The rooms and bathrooms are extremely small, smaller than a normal hotel. I am average size and I felt cramp in the bathroom. The rooms look unfinished.

          • Average rating
            6.6
        • Single

          Only positive thing I can think about the hotel is location.

          Really bad hotel. The room was in a really bad condition. Sheets were not clean. There floor had water in some spot. The hotel itself is quite rundown and the bulb in the hallway was not working. I did not feel safe at all. The moment I walked I decided to leave in the morning. The wifi is only available in reception and even that is slow. I booked a hotel for next day went back to my room, slept completely wrapped up in my clothes (I did not feel the bed was quite sanitary) and left at the break of sunlight. Tried to take a shower in the morning, but there is no hot water. If I were to give the hotel a star rating it would be one star or 1.5 star. . If you do not care about safety or cleanliness this might the place for you.

          • Average rating
            3.8
        • Couple

          Poor customer service, had to change rooms 3 times because i was not satisfied at all, some rooms even without mirror and phone! The air conditioner wasnt in each room, was for the hole floor and it was of when we came back after a night out cause another customer clomplaint about the cold! Had a very bad experience

          • Average rating
            3.8
        • Single

          Friendly courteous staff and safe clean hotel. Cable tv with excellent reception. Only a 15 minute stroll into the old city, 25 minute walk to St Felipe fort. Reasonably filling breakfast every morning. Safety deposit box in room. 5 minute stroll to the beach. 10 minute walk to shops, restaurants and bars. Would definitely stay again if visiting Cartagena.

          Pool very small but the beach is only a short stroll away. Pool ok to relax in but not big enough to swim in. Shower only has cold water but in the heat of Cartagena this is not an issue.

          • Average rating
            7.8
        • Group of friends

          Apart from the location we didn´t like anything about this hotel. We looked at few rooms and all were the same poor quality. There was no shower just a hole in the wall. The beds are made of the concreet base with a matress on a top. Electicity plugs were fitted very poorely. In 2 of the rooms welooked at there were holes in the ceiling in the bathroom so actually you could see a sky. The breakfast food was of a questionable quality and I had a food poisoning on the second day. All together the hotel has a feel of unfinished building site and I was extrmely dissappointed to book this type of accommodation through the international website for international travellers. I ask you to accept these comments as an official complaint.

          • Average rating
            4.4
        • Single

          the stuff are good and provide good service. but no hot water in the shower would not be confortable.

          • Average rating
            5.8
        • Single

          The location of hotel is near to beach and tourist areas

          The price of the room per day in USA dollars that is in Booked.net must be maintained at the time to cancel the hosting account but not, the hotel's recalculated at the exchange rate at the time at Colombia affecting the budget of the tourist.

          • Average rating
            9.2
        • Single

          The hotel is close to the beaches, and is easy to get a taxi.

          l requested towers severals time, at 3 pm, 7 pm and 8pm, but nobody shown up til 9 pm with one. Next day, after came back to the hotel around 8 pm, the bed was not clened up. also, l had not water for one hour, l called for that, they took care.

          • Average rating
            5.8
        • Single

          Location / View from swimming pool on the roof

          No hot shower / Little noisy / You have to wait the elevator at least 5 minutes each times and sometimes you have to take the stairs .... even from 18 floor :( / They forgot my wake up call before going to airport ! be carreful :)

          • Average rating
            5.4
        Show big map »

        Why book with us?

        Low prices
        Enjoy our best price guarantee and special offers.
        Free cancellations
        Usually cancellations can be made free of charge close to your arrival date (check policies).
        Guaranteed room
        You get instant confirmation directly from the hotel's reservation database.

        Hotel Awards 2014

        ColombianHOTEL AWARDSHighly RecommendedCartagenaCartagena Premium

        According to guest reviews, the hotel has been rated asHotels Recommended by Guests in Colombia

        Use Badge

        Hotels nearby
        Cartagena hotels
        Cities nearby
        Popular destinations
        Worldwide hotels
        Popular Holidays