The hotel is fairly clean, staff are extremely friendly and breakfast is exceptionally nice. New-fashioned stunning rooms, they are provided with floors three, buffet breakfast plus good view. All in all they offer friendly service. The pool is nice. The location is good and easy with a free parking outside. The restaurant is nice, serves hot dishes.

Fairly clean, safe hotel with particularly good and easy location clean in certain areas. The rooms for my devices.

During my recent stay at Carlton Al Moaibed, I was pleasantly surprised by the smooth check-in and check-out process. The staff were friendly and accommodating, making me feel welcomed from the moment I arrived. The highlight of my stay was definitely the food - it was excellent and exceeded my expectations. I had a pleasant and enjoyable experience at Carlton Al Moaibed.

The food was very good.

There are no waiters at the 6:00 am breakfast.

Excellent service smilly faces always,the food was unbelievable the best food I have ate in the eastern province the rooms are good and spacious.

The location ABSOLUTELY PERFECT and favourable in Al-Rakah Area. Neat room for my devices as expected.

Competitive price, spacious room, not crowded, relaxing bed, good internet access. Thank you, Mr. Bassam Alharrah, for your generosity. Great choice for Eid holiday with family, refurbished rooms, reasonable price for excellent service. Will definitely revisit.

not sure that it is 5 start hotel or belong to international Carlton,reception was not even smiling or friendly

Safe hotel, I truly enjoyed particularly nice breakfast!

The staff was respectful and the place was fairly clean. The room was neat, the beds were very comfy. Coffee/tea making facilities and a fridge were available. The location was unbeatable, close to alkhobar or Dammam and AL Khobar and a dreary, tatty and poorly maintained establishment. Also, the hotel was relatively close to Sky Lounge. It made my trip to Al Khobar a perfectly pleasant experience.

We loved the convenient location of the hotel, it made it easy to access the industrial cities without worrying about traffic. The room was clean and the food at the restaurant was delicious. we would recommend this hotel for future stays.

Staff Cooperation / Resturants

Upon booking I asked for a pick up from airport, but nobody was waiting for me!

The rooms here are absolutely stunning and tidy for my devices. Location is favourable and excellent, in a reasonable restaurant. Plus, this hotel is near to central Dammam, the nearest laundry and the Dhahran expo.

This hotel is conveniently located on the main Khobar-Dammam highway and provides value for money. The staff are friendly and the basic amenities are cleaned to perfection. The breakfast served is delicious too!

All was okay.

Furniture is poor ( the coach is patched!!!),room service are not professional ( the next day we found one blanket on the floor), staff is not so kind or welcoming. I was expecting more from a Carlton!!!

The treatment was excellent. I had a leak in my shower in the 2nd day of my stay and I was given an upgraded room (suite) for the remaining 3 nights. Also, I was offered free breakfast because I qualified for a corporate rate that they had which was the same price like yours in addition to free breakfast.

They did not provide any complementary bottled water or a fruit basket. They also did not have any complementary tea or coffee supplies or even a kettle. However, they indicated that they can provide hot water for free (of course you probably would tip the room service boy)