Wonderful comforts in the spacious and nicely-kept room with a fantastic bathroom 😊.

The breakfasts are great with a variety of tasty options, and the staff here is always friendly and courteous.

The place was good value. The staff were amicable and excellent.- The breakfast was hot with super coffee and great service.- The check-in was easy.- The atmosphere was elegant throughout the hotel.

Friendly staff, allowed overnight parking. Junior suite with spacious room and hospitality tray. Mostly continental breakfast with limited warm food but good quality. Free WiFi in all bedrooms. Great location for Jazz Festival, shopping street, and market. Quiet room despite facing main road. Comfortable bed. Easy to find with nearby underground car park. Late checkout available. Plenty of dining options nearby. Lovely welcome and upgraded to a spacious room with jacuzzi bath. Comfortable beds and great shower. Decent breakfast in a cozy room.

Clean place with welcoming staff members and inside views. Location not far from historical sights and bars and restaurants, and military museum.

The breakfast was great with hot coffee, and the room I stayed in was functional and compact with laundry facilities, a mini-fridge, and a great shower.

Pro: This was our 4th stay at Sercotel. The room was incredibly quiet and the bed was extremely comfortable. We were impressed with the great selection of options at breakfast. The hotel itself was spotlessly clean, and the staff, including the housekeeping, bar staff, and receptionists. The location was also convenient, and our junior suite was spacious. we had a fantastic experience and would highly recommend this hotel.

Not one single thing! 😊

Central, comfortable, helpful staff, parking space directly in the garage at the hotel possible, varied breakfast and fast internet - all in all a perfect stay!

Plenty of options for a good hot breakfast. Terrific customer care.- Perfect location, 5 minutes' walk to an archaeological museum.- Near restaurants and bars, with a port within walking distance.

The location of the hotel is excellent, just a short distance from the center of Cartagena, the airport, and various restaurants and shops. The staff was very polite and helpful.- The room was beautifully maintained and functional.- The breakfast was warm and included super coffee.

I recently stayed at this luxurious 4-star hotel in a prime location for exploring the downtown area. The room was spacious, clean, and comfortable with a heavenly bed that felt like sleeping on a cloud. The hotel offers a range of amenities including room service, car hire, and housekeeping, ensuring that all my needs were catered to. The staff were friendly and knowledgeable, providing helpful information when needed. The hotel also boasts a restaurant and bar/lounge area where I enjoyed a delicious buffet breakfast with a variety of options to choose from. the level of comfort and quality services provided at this venue exceeded my expectations.

I highly recommend this hotel to all my friends and acquaintances.

The breakfast was quiet average. Some vegetables were missing - tomatoes, cucumbers.

Bar was not open

Well located and equipped hotel. If it wasn't for the bath and the cleanliness...

Although the bathroom is new and well equipped, it is already moldy and the shower is leaking, so that the whole bathroom is under water. Unfortunately it wasn't really clean either. I reported it after moving into the room and when I left. The reaction was slow.

Convenient location near old town and seafront. Useful garage. Functional room and bathroom with everything needed. Good breakfast with hot and cold options. Comfortable bed and modern room. Lovely reception staff. Renovations ongoing. Large garage next door. Expectations met with well-equipped room for one-night stopover. Clean and tidy. Polite and friendly reception staff. Well-furnished room with clean bathroom. Jacuzzi bath a nice touch. Weekend stay entitled to half-price breakfast.

All the rooms are great-sized and beautifully maintained with a great shower and the staff is WELCOMING.