Brownsboro Inn/Louisville East

客户个人回顾

回顾按语言和日期排序，每次最多检阅25篇。 

• 平均评级: 3.7

  我给这家酒店的评级是:

  • 3.0 客房
  • 4.0 服务
  • 4.0 超值

• 平均评级: 2.9

  Rooms are large enough and have decent furniture and bedding. But who spends time in the lobby of a Best Western? Some rooms overlook the atrium and pool area. Continental breakfast was good but served in depressing room. Basic accommodations -- not bad, not great.

  我给这家酒店的评级是:

  • 2.8 客房
  • 3.0 服务
  • 3.0 超值

• The service was great, the rooms are nice just to small, the pools were nice!

• 平均评级: 1.3

  客户种类: 有孩童家庭

  We stayed there for my son's family day graduation from boot camp at Fort Knox and it was expensive for what we received in service. There we no towels in the room when we checked in. The mattresses were old I checked for bed bugs immediately and found an MnM candy on the floor. The lobby obviously has been updated and looks very nice but once you get to your room it is old and has rusted brass lamps and outdated plumbing. My son's suite with his family had many problems, The jacuzzi (which is the bathtub) had to be repaired and they had no heat. The maintenance man was called out to their room twice.

  我给这家酒店的评级是:

  • 2.0 地点
  • 0.8 客房
  • 1.2 服务
  • 1.0 超值

• 平均评级: 0.9

  This hotel has a very nice pool , but the rooms were not very clean and the whole place needs an update.

  我给这家酒店的评级是:

  • 0.8 客房
  • 1.0 服务
  • 1.0 超值

• 平均评级: 0.9

  The floors in our room were damp, like someone had just run a wet vac in the place (they had not). We asked for another room, but, of course, they were all booked up!

  我给这家酒店的评级是:

  • 0.8 客房
  • 1.0 服务
  • 1.0 超值

• 平均评级: 0.9

  The pool water was cloudy and did not appear clean.

  Beds were lumpy, carpet was filthy and not well vacuumed. The rooms have doors to exterior hallways and did not shut without excessive slamming. Guest rooms and pool areas were not adeqately supplied with towels (one bath towel for a family of four) and the front desk was completely apathetic - even after numerous requests for more towels, better vacuuming, etc.

  我给这家酒店的评级是:

  • 0.8 客房
  • 1.0 服务
  • 1.0 超值

• 平均评级: 5.0

  We have come back there again and again, and have enjoyed the rooms, the pool, the front lobby, the service, and just about everything they provided.

  我给这家酒店的评级是:

  • 5.0 地点
  • 5.0 服务
  • 5.0 超值