Bluebay Grand Esmeralda  5 stars

Carretera Federal Chetumal-Puerto Juarez, Km300, Playa del Carmen, Mexico, 77710  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The 5-star Bluebay Grand Esmeralda is located on the natural private beach.

The hotel is set in close vicinity of Life Extension Clinique, El Camaleon Mayakoba Golf Club and Nuestra Senora del Carmen Catholic Church. Within easy reach of Grand Coral Golf, Cenote Chaak Tun and Whale Shark Tour.

Due to its beachfront location, it will only take you a 15-minute drive to get to the Playa Del Carmen airport.

Rooms

This elegant hotel comprises 980 guestrooms with a balcony, pay TV and a minibar. The individual hotel rooms feature garden views. They provide bathrooms with a Jacuzzi, a hairdryer and a bathtub.

Eat

In the morning a buffet breakfast is served at the restaurant. The specialty restaurant provides fine meals.

Work

Guests can make use of 24-hour reception, 24-hour room service and concierge service as well as a safe deposit box, free parking and a gift shop.

Relax

The on-site SPA facilities include a sauna, Scottish shower and a thermal pool. The hotel's activities include snorkeling, windsurfing.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Free Private hotel parking is possible on site.

Number of rooms   984.

Location

City Center Playa del Carmen - 6.6 mi
Airport Cozumel (CZM) - 13.5 mi, Cancъn International (CUN) - 24.9 mi
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Facilities

General
  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Multilingual staff
  • Bus parking
  • Concierge desk
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Trouser Press
  • Tour desk
  • Cloakroom
  • Garage
Activities
  • Spa & wellness center
  • Wind surfing
  • Table tennis
  • Billiards
  • Kayaking
Services
  • Maid Service
  • Shops/Commercial Services
  • Medical Facilities Service
  • Laundry
Dining facilities
  • Breakfast buffet
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Children's facilities
  • Child care
  • Children's play area
  • Game room
  • Playground
  • Children's pool
  • Kids club
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Karaoke
  • Fitness center
  • Exercise gym
  • Tennis
  • Tennis court
  • Parasols
  • Hot tub
  • Shiatsu massage
  • Animation
Room view
  • Sea view
  • Garden view
  • Ocean view
Room facilities
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Cable TV
  • Satellite TV
  • Ironing facilities
  • Bathtub
  • Pay TV
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Mini bar
  • Shower
  • Radio
  • Balcony
  • Private bathroom
  • Connecting rooms
  • Terrace

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in an extra bed. 
  • There are no extra beds provided in a room. 
Pets

Pets are not allowed

Travelers’ questions & answers

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Special Room
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Bluebay Grand Esmeralda Special Room
Bluebay Grand Esmeralda Special Room
Bluebay Grand Esmeralda Special Room
Bluebay Grand Esmeralda Special Room
Bluebay Grand Esmeralda Special Room
Bed type: Triple or Double Bed or Twin Beds
View: Garden view, Ocean view
Room facilities
    Triple Room
    Check Prices
    Bluebay Grand Esmeralda Triple Room
    Bluebay Grand Esmeralda Triple Room
    Bluebay Grand Esmeralda Triple Room
    Bluebay Grand Esmeralda Triple Room
    Bed type: Triple
    View: Garden view
    Room facilities
      Superior Double Room
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      Bed type: Double Bed
      View: Garden view, Sea view
      Room facilities
        Deluxe Double Room
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        Bluebay Grand Esmeralda Deluxe Double Room
        Bluebay Grand Esmeralda Deluxe Double Room
        Bluebay Grand Esmeralda Deluxe Double Room
        Bluebay Grand Esmeralda Deluxe Double Room
        Bluebay Grand Esmeralda Deluxe Double Room
        Bed type: Double Bed or 1 King or 1 Double Bed or Twin Beds
        View: Garden view, Ocean view, Sea view
        Room facilities
          Deluxe Triple Room
          Check Prices
          Bluebay Grand Esmeralda Deluxe Triple Room
          Bluebay Grand Esmeralda Deluxe Triple Room
          Bluebay Grand Esmeralda Deluxe Triple Room
          Bluebay Grand Esmeralda Deluxe Triple Room
          Bluebay Grand Esmeralda Deluxe Triple Room
          Bed type: Triple
          View: Garden view

          Bluebay Grand Esmeralda Location

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          • Underground stations
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          • Museums
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          Local Attractions

          • Coba Mayan Village
            1.8 mi
            Playa del carmen, Playa del Carmen
          • Life Extension Clinique
            3.9 mi
            Ave. 10 y 14 Bis, Playa del Carmen
          • Nuestra Senora del Carmen Catholic Church
            4.6 mi
            15th Ave. and 12th St., Playa del Carmen
          • Cenote Chaak Tun
            4.6 mi
            Av. Juarez, Playa del Carmen
          • Whale Shark Tour
            4.6 mi
            Playa Del Carmen-Isla Mujeres -Holbox

          Bluebay Grand Esmeralda Reviews

          Guest reviews are submitted by our customers after their stay at Bluebay Grand Esmeralda

          Average guest rating

          7.2
          out of 10
          Very good
          Based on 74 reviews

          Rating by category:

          Location
          7.1
          Rooms
          7.4
          Service
          5.9
          Value
          7.6
          Dining
          7.3

          Individual guest reviews

          • Older travelers

            Service & staff were very efficient cordial & welcoming. Especially Mr Rubio.

            The beach & actually the fact that when we arrived at the hotel they had NO record of our having booked through your agency!

            • Average rating
              9.2
          • Older travelers

            The Beach is very poor and the Beach upkeep is very poor.

            • Average rating
              9.6
          • Couple

            Very nice hotel. I never eat that good in an all inclusive resort. The food in the seafood restaurant was excellent. I spent the new year eve there it was amazing, we had a four course dinner with a show and than another show and than a dancing party on the beach with fire works. I never saw the buffets closed, you can eat and drink at any time you want.

            The resort is very big, you have to walk a lot or wait for the cars to take you. I was there on Dec 31 and Jan 1st, the weather was a little bit windy speacialy on the beach, it was still nice to stay on the beach but not to swim.

            • Average rating
              8.8
          • Couple

            The service was really really good kind and caring staff, the hotel is very beautiful and calm, good food, quiet and beautiful beach especially in the part of the VIP. The hotel's facilities are good. Overall a quiet vacation luxurious dream

            The hotel is very large, beautiful and fun to walk the trails, but sometimes it's a bit disturbing especially when you need a little something like an Internet connection for a moment, I would recommend the hotel to increase the frequency of the golf car transport and install WI-FI in the rooms for the convenience of guests. Beyond that I did not like the experience of salespeople I sell hotel vacation packages. The way this was done was not reliable. the food in the extra 5 specific resturants us less good then the buffet

            • Average rating
              8.8
          • Group of friends

            The resort was fairly nice and affordably priced.

            The food was mediocre and sometimes plain bad. The drinks were not good. Apparently there's a gold VIP wristband you can buy that gets you better drinks, but I wasn't aware of that prior to arrival. The customer service was ok and they often forgot things. Booking dinner reservations was annoying as you couldn't do it until the day prior and they fill up quickly.

            • Average rating
              7.0
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          Hotel Awards 2014

          MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

          According to guest reviews, the hotel has been rated asBest Luxury Hotels in Mexico

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