Bluebay Grand Esmeralda  5 stars

Carretera Federal Chetumal-Puerto Juarez, Km300, Playa del Carmen, Mexico, 77710  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities


The 5-star Bluebay Grand Esmeralda boasts beachfront location not far from Nuestra Senora del Carmen Catholic Church, 5th Avenue and Church of Guadalupe.

Set on natural beaches close to mangroves.

Just 25 minutes from Cozumel airport.


Bluebay Grand Esmeralda offers 980 rooms fitted with a private balcony, coffee/tea making facilities, a patio, a laptop-size safe and Wi-Fi for a comfortable stay in Playa del Carmen. The comfortable rooms feature ocean views. They are fitted with complimentary toiletries, a hairdryer and a Jacuzzi in the en-suite bathrooms.


A hot breakfast is served at the bar. The gastronomic restaurant offers creative international cuisine. The small lounge bar features karaoke, live music and a terrace.


Guests will benefit from medical service, concierge service and 24-hour reception along with a garage, a barber shop and a beauty salon.


Spa facilities at Bluebay Grand Esmeralda include steam baths, a solarium and a sauna. The hotel’s fitness center has bicycles, yoga classes and fitness classes.


Wireless internet is available in public areas and is free of charge.

Guest Parking

Free Private hotel parking is possible on site.

Number of rooms   984.


City Center Playa del Carmen - 6.6 mi
Airports Cozumel (CZM) - 13.5 mi, Cancъn International (CUN) - 24.9 mi
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General information



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  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/cash machine
  • Multilingual staff
  • Bus parking
  • Concierge desk
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Barber/beauty Shop
  • Trouser Press
  • Tour desk
  • Cloakroom
  • Garage
  • Spa & wellness center
  • Wind surfing
  • Table tennis
  • Billiards
  • Kayaking
  • Maid Service
  • Shops/commercial Services
  • Medical Facilities Service
  • Laundry
Dining facilities
  • Breakfast buffet
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Children's facilities
  • Child care
  • Children's play area
  • Game room
  • Playground
  • Children's pool
  • Kids club
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Karaoke
  • Fitness center
  • Exercise gym
  • Tennis
  • Jacuzzi
  • Tennis court
  • Parasols
  • Hot tub
  • Shiatsu massage
  • Animation
Room view
  • Sea view
  • Garden view
  • Ocean view
Room facilities
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini bar
  • Balcony
  • Terrace
  • Bathtub
  • Hair dryer
  • Shower
  • Private bathroom
  • Cable TV
  • Satellite TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access



from  3 pm


until  12 pm

Children and extra beds
  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

Pets are not allowed.

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Double Room
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Bluebay Grand Esmeralda Double Room
Bluebay Grand Esmeralda Double Room
Bluebay Grand Esmeralda Double Room
Bluebay Grand Esmeralda Double Room
Bed type: Double Bed or Two Single Beds
View: Garden view
Room facilities
    Check Prices
    Bed type: King Size Bed
    Room facilities
      Superior Room
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      View: Garden view
      Deluxe Double Room
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      Bluebay Grand Esmeralda Deluxe Double Room
      Bluebay Grand Esmeralda Deluxe Double Room
      Bluebay Grand Esmeralda Deluxe Double Room
      Bluebay Grand Esmeralda Deluxe Double Room
      Bluebay Grand Esmeralda Deluxe Double Room
      Bed type: Double Bed or 1 King or 1 Double Bed or Two Single Beds
      View: Garden view, Ocean view, Sea view
      Room facilities
        Deluxe Triple Room
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        Bluebay Grand Esmeralda Deluxe Triple Room
        Bluebay Grand Esmeralda Deluxe Triple Room
        Bluebay Grand Esmeralda Deluxe Triple Room
        Bluebay Grand Esmeralda Deluxe Triple Room
        Bluebay Grand Esmeralda Deluxe Triple Room
        Bed type: Triple
        View: Garden view
        Room facilities

          Bluebay Grand Esmeralda Location

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          Local Attractions

          • Cenote Chaak Tun
            4.6 mi
            Av. Juarez, Playa del Carmen
          • Whale Shark Tour
            4.6 mi
            Playa Del Carmen-Isla Mujeres -Holbox
          • Cavernas Chaaktun
            4.6 mi
            Playa del CarmenMexico
          • Casa Cenote
            5.4 mi
          • Sian ka'an Jeep Tour Expedition
            5.4 mi
            Monte de los Cibeles, Playa del Carmen

          Bluebay Grand Esmeralda Reviews

          Guest reviews are submitted by our customers after their stay at Bluebay Grand Esmeralda

          Average guest rating

          out of 10
          Very good
          Based on 29 reviews

          Rating by category:


          Individual guest reviews

          • Older travelers

            Service & staff were very efficient cordial & welcoming. Especially Mr Rubio.

            The beach & actually the fact that when we arrived at the hotel they had NO record of our having booked through your agency!

            • Average rating
          • Older travelers

            The Beach is very poor and the Beach upkeep is very poor.

            • Average rating
          • Couple

            Very nice hotel. I never eat that good in an all inclusive resort. The food in the seafood restaurant was excellent. I spent the new year eve there it was amazing, we had a four course dinner with a show and than another show and than a dancing party on the beach with fire works. I never saw the buffets closed, you can eat and drink at any time you want.

            The resort is very big, you have to walk a lot or wait for the cars to take you. I was there on Dec 31 and Jan 1st, the weather was a little bit windy speacialy on the beach, it was still nice to stay on the beach but not to swim.

            • Average rating
          • Couple

            The service was really really good kind and caring staff, the hotel is very beautiful and calm, good food, quiet and beautiful beach especially in the part of the VIP. The hotel's facilities are good. Overall a quiet vacation luxurious dream

            The hotel is very large, beautiful and fun to walk the trails, but sometimes it's a bit disturbing especially when you need a little something like an Internet connection for a moment, I would recommend the hotel to increase the frequency of the golf car transport and install WI-FI in the rooms for the convenience of guests. Beyond that I did not like the experience of salespeople I sell hotel vacation packages. The way this was done was not reliable. the food in the extra 5 specific resturants us less good then the buffet

            • Average rating
          • Group of friends

            The resort was fairly nice and affordably priced.

            The food was mediocre and sometimes plain bad. The drinks were not good. Apparently there's a gold VIP wristband you can buy that gets you better drinks, but I wasn't aware of that prior to arrival. The customer service was ok and they often forgot things. Booking dinner reservations was annoying as you couldn't do it until the day prior and they fill up quickly.

            • Average rating
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          Low prices
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          Free cancellations
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          Hotel Awards 2014

          MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

          According to guest reviews, the hotel has been rated asBest Luxury Hotels in Mexico

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