Bluebay Grand Esmeralda Hotel - Playa del Carmen  5 stars

Carretera Federal Chetumal-Puerto Juarez, Km300, Playa del Carmen, Mexico, 77710  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Bluebay Grand Esmeralda is a 5-star property only 7.4km from Nuestra Senora del Carmen Catholic Church, 5th Avenue and Church of Guadalupe.

Set on natural beaches close to mangroves and parks.

Due to the hotel's prime location, it will only take you a 25-minute drive to get to Cozumel airport.

Rooms

All 980 individual guestrooms feature a private balcony, a patio, a laptop-size safe, Wi-Fi and individual climate control. They are fitted with complimentary toiletries, a hairdryer and a Jacuzzi in the en-suite bathrooms.

Eat

In the morning a hot hot buffet breakfast is served. At the gastronomic restaurant guests can enjoy international cuisine. The friendly lounge bar features karaoke, live music and a terrace.

Work

For business guests Bluebay Grand Esmeralda offers conference facilities, internet access and a photocopier, while leisure travelers can enjoy a garage, a barber shop and a beauty salon.

Relax

Spa facilities at Bluebay Grand Esmeralda include a solarium, a sauna and a thermal pool. The hotel’s fitness center has bicycles, yoga classes and fitness classes.

Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Free Private hotel parking is possible on site.

Number of rooms   984.

Location

City Center Playa del Carmen - 6.6 mi
Airports Cozumel (CZM) - 13.5 mi, Cancъn International (CUN) - 24.9 mi
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Facilities

General
  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/cash machine
  • Multilingual staff
  • Bus parking
  • Concierge desk
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Barber/beauty Shop
  • Trouser Press
  • Tour desk
  • Cloakroom
  • Garage
Activities
  • Spa & wellness center
  • Wind surfing
  • Table tennis
  • Billiards
  • Kayaking
Services
  • Bell staff/porter
  • Maid Service
  • Shops/commercial Services
  • Medical Facilities Service
  • Laundry
Dining facilities
  • Breakfast buffet
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Children's facilities
  • Child care
  • Children's play area
  • Game room
  • Playground
  • Children's pool
  • Kids club
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Karaoke
  • Fitness center
  • Exercise gym
  • Tennis
  • Jacuzzi
  • Beach access
  • Boating
  • Tennis court
  • Parasols
  • Hot tub
  • Shiatsu massage
  • Animation
Room view
  • Sea view
  • Garden view
  • Ocean view
Room facilities
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini bar
  • Balcony
  • Terrace
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Private bathroom
Media
  • Cable TV
  • Satellite TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

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Premier Double Room
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Bed type: Double Bed
View: Garden view
Double Room
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Bluebay Grand Esmeralda Double Room
Bluebay Grand Esmeralda Double Room
Bluebay Grand Esmeralda Double Room
Bluebay Grand Esmeralda Double Room
Bed type: Double Bed or 2 Single beds or Double or Twin beds
Size: 380 sq. feet
View: Garden view, Sea view, Ocean view
Room facilities
    Special Triple Room
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    Bluebay Grand Esmeralda Special Triple Room
    Bluebay Grand Esmeralda Special Triple Room
    Bluebay Grand Esmeralda Special Triple Room
    Bluebay Grand Esmeralda Special Triple Room
    Bed type: Triple
    Size: 380 sq. feet
    View: Garden view
    Room facilities
      Suite
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      Bed type: King Size bed
      View: Garden view
      Room facilities
        Superior Room
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        Bed type: Double Bed
        View: Garden view, Sea view
        Room facilities
          Deluxe Double Room
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          Bluebay Grand Esmeralda Deluxe Double Room
          Bluebay Grand Esmeralda Deluxe Double Room
          Bluebay Grand Esmeralda Deluxe Double Room
          Bluebay Grand Esmeralda Deluxe Double Room
          Bluebay Grand Esmeralda Deluxe Double Room
          Bed type: Double Bed or 1 King or 1 Double bed or 2 Single beds
          Size: 380 sq. feet
          View: Garden view, Ocean view, Sea view
          Room facilities
            Deluxe Triple Room
            Check Prices
            Bluebay Grand Esmeralda Deluxe Triple Room
            Bluebay Grand Esmeralda Deluxe Triple Room
            Bluebay Grand Esmeralda Deluxe Triple Room
            Bluebay Grand Esmeralda Deluxe Triple Room
            Bluebay Grand Esmeralda Deluxe Triple Room
            Bed type: Triple
            Size: 380 sq. feet
            View: Garden view
            Room facilities

              Bluebay Grand Esmeralda Location

              Legend
              Legend
              • Current hotel
              • Hotels nearby
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Local Attractions

              • Cenote Chaak Tun
                4.6 mi
                Av. Juarez, Playa del Carmen
              • Whale Shark Tour
                4.6 mi
                Playa Del Carmen-Isla Mujeres -Holbox
              • Cavernas Chaaktun
                4.6 mi
                Playa del CarmenMexico
              • Casa Cenote
                5.4 mi
              • Sian ka'an Jeep Tour Expedition
                5.4 mi
                Monte de los Cibeles, Playa del Carmen

              Bluebay Grand Esmeralda Reviews

              Guest reviews are submitted by our customers after their stay at Bluebay Grand Esmeralda

              Average guest rating

              7.2
              out of 10
              Very good
              Based on 28 reviews

              Rating by category:

              Location
              7.1
              Rooms
              7.4
              Service
              5.9
              Value
              7.6
              Dining
              7.3

              Individual guest reviews

              • Older travelers

                Service & staff were very efficient cordial & welcoming. Especially Mr Rubio.

                The beach & actually the fact that when we arrived at the hotel they had NO record of our having booked through your agency!

                • Average rating
                  9.2
              • Older travelers

                The Beach is very poor and the Beach upkeep is very poor.

                • Average rating
                  9.6
              • Couple

                Very nice hotel. I never eat that good in an all inclusive resort. The food in the seafood restaurant was excellent. I spent the new year eve there it was amazing, we had a four course dinner with a show and than another show and than a dancing party on the beach with fire works. I never saw the buffets closed, you can eat and drink at any time you want.

                The resort is very big, you have to walk a lot or wait for the cars to take you. I was there on Dec 31 and Jan 1st, the weather was a little bit windy speacialy on the beach, it was still nice to stay on the beach but not to swim.

                • Average rating
                  8.8
              • Couple

                The service was really really good kind and caring staff, the hotel is very beautiful and calm, good food, quiet and beautiful beach especially in the part of the VIP. The hotel's facilities are good. Overall a quiet vacation luxurious dream

                The hotel is very large, beautiful and fun to walk the trails, but sometimes it's a bit disturbing especially when you need a little something like an Internet connection for a moment, I would recommend the hotel to increase the frequency of the golf car transport and install WI-FI in the rooms for the convenience of guests. Beyond that I did not like the experience of salespeople I sell hotel vacation packages. The way this was done was not reliable. the food in the extra 5 specific resturants us less good then the buffet

                • Average rating
                  8.8
              • Group of friends

                The resort was fairly nice and affordably priced.

                The food was mediocre and sometimes plain bad. The drinks were not good. Apparently there's a gold VIP wristband you can buy that gets you better drinks, but I wasn't aware of that prior to arrival. The customer service was ok and they often forgot things. Booking dinner reservations was annoying as you couldn't do it until the day prior and they fill up quickly.

                • Average rating
                  7.0
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              Why book with us?

              Low prices
              Enjoy our best price guarantee and special offers.
              Free cancellations
              Usually cancellations can be made free of charge close to your arrival date (check policies).
              Guaranteed room
              You get instant confirmation directly from the hotel's reservation database.

              Hotel Awards 2014

              MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

              According to guest reviews, the hotel has been rated asBest Luxury Hotels in Mexico

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