Bluebay Grand Esmeralda Hotel - Playa del Carmen  5 stars

Carretera Federal Chetumal-Puerto Juarez, Km300, Playa del Carmen, Mexico, 77710  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
 Internet

Wi-Fi in rooms

Free Wi-Fi

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Archery

Scuba diving

Wind surfing

Boating

Kayaking

Billiards/Pool tables

Table tennis

 Spa and relaxation

Spa & wellness center

Massage

Steam bath

Jacuzzi

 Breakfast

Continental breakfast

Overview

Bluebay Grand Esmeralda is a 5-star contemporary property, set on the beach front.

A 20-minute ride from Nuestra Senora del Carmen Catholic Church, 5th Avenue and Church of Guadalupe.

Bluebay Grand Esmeralda overlooks mangroves and parks and provides quick access to a white beach.

Due to the hotel's prime location, it will only take you a 25-minute drive to get to Cozumel airport.

Rooms

The property comprises 980 elegant rooms appointed with a private balcony, a patio, a laptop-size safe, Wi-Fi and individual climate control. They are fitted with complimentary toiletries, a hairdryer and a Jacuzzi in the en-suite bathrooms.

Eat

In the morning a hot hot buffet breakfast is served. At the gastronomic restaurant guests can enjoy international cuisine. The friendly café bar features karaoke and a terrace.

Services

Guests are welcome to use a garage, a barber shop and a beauty salon for general purposes and a photocopier, conference facilities and a business center for business needs.

Relax

A solarium, a sauna and a thermal pool are offered for relaxation. The hotel’s fitness center has yoga classes, bicycles and an aerobics studio.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private hotel parking is possible on site.

Year renovated   2007.  Number of rooms   984.

Location

City Center Playa del Carmen - 6.4 mi
Airports Cozumel (CZM) - 13.8 mi, Cancъn International (CUN) - 24.9 mi
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Facilities

General
  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled
Activities
  • Kayaking
  • Aqua fitness
  • Scuba diving
  • Wind surfing
  • Boating
  • Archery
  • Aerobics
  • Table tennis
  • Handball
  • Volleyball
  • Tennis
Services
  • Paid airport shuttle
  • Room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service
Dining facilities
  • Continental breakfast
  • Breakfast room
  • Restaurant with air conditioning
  • A la carte restaurant
  • Poolside snack bar
  • Pub
  • Cafe
  • Catering service
Meeting facilities
  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying
Children's facilities
  • Babysitting/Child services
  • Playground
  • Children's pool
  • Game room
  • Kids club
Leisure facilities
  • Outdoor swimming pool
  • Beachfront
  • Beach umbrellas
  • Animation
  • Karaoke
  • Live entertainment
  • Night club
  • Tennis court
  • Billiards/Pool tables
  • Fitness center
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Garden area
  • Theater
Room view
  • Sea view
  • Garden view
  • Ocean view
Room facilities
  • Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Dining room
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
Bathroom
  • Bathroom
  • Bathtub
  • Steam shower
  • Hair dryer
Media
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • There are no extra beds provided in a room. 
Pets

Pets are not allowed.

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Premier Double Room
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Bed type: Double Bed
View: Garden view, Ocean view
Room facilities
    Double Room
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    Bluebay Grand Esmeralda Double Room
    Bluebay Grand Esmeralda Double Room
    Bluebay Grand Esmeralda Double Room
    Bluebay Grand Esmeralda Double Room
    Bed type: Double Bed or Double or Twin beds or 1 Double and 1 Single bed
    Size: 380 sq. feet
    View: Garden view, Ocean view

    Deluxe Garden View Special

    Room facilities
      Special Triple Room
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      Bluebay Grand Esmeralda Special Triple Room
      Bluebay Grand Esmeralda Special Triple Room
      Bluebay Grand Esmeralda Special Triple Room
      Bluebay Grand Esmeralda Special Triple Room
      Bed type: Triple
      Size: 380 sq. feet
      View: Garden view
      Room facilities
        Suite
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        Bed type: King Size bed
        View: Garden view
        Room facilities
          Superior Room
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          Bed type: Double Bed
          View: Garden view, Sea view
          Room facilities
            Deluxe Double Room
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            Bluebay Grand Esmeralda Deluxe Double Room
            Bluebay Grand Esmeralda Deluxe Double Room
            Bluebay Grand Esmeralda Deluxe Double Room
            Bluebay Grand Esmeralda Deluxe Double Room
            Bluebay Grand Esmeralda Deluxe Double Room
            Bed type: Double Bed or 1 King or 1 Double bed or 2 Single beds
            Size: 380 sq. feet
            View: Garden view, Ocean view, Sea view
            Room facilities
              Deluxe Triple Room
              Check Prices
              Bluebay Grand Esmeralda Deluxe Triple Room
              Bluebay Grand Esmeralda Deluxe Triple Room
              Bluebay Grand Esmeralda Deluxe Triple Room
              Bluebay Grand Esmeralda Deluxe Triple Room
              Bluebay Grand Esmeralda Deluxe Triple Room
              Bed type: Triple
              Size: 380 sq. feet
              View: Garden view, Ocean view
              Room facilities

                Bluebay Grand Esmeralda Location

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                • Current hotel
                • Hotels nearby
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

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                Click the hotel to go to the main hotel page.

                Local Attractions

                • Cenote Chaak Tun
                  4.4 mi
                  Av. Juarez, Playa del Carmen
                • Whale Shark Tour
                  4.4 mi
                  Playa Del Carmen-Isla Mujeres -Holbox
                • Cavernas Chaaktun
                  4.4 mi
                  Playa del CarmenMexico
                • Casa Cenote
                  5.1 mi
                • Sian ka'an Jeep Tour Expedition
                  5.1 mi
                  Monte de los Cibeles, Playa del Carmen

                Bluebay Grand Esmeralda Reviews

                Guest reviews are submitted by our customers after their stay at Bluebay Grand Esmeralda

                Individual guest reviews

                • Older travelers

                  Service & staff were very efficient cordial & welcoming. Especially Mr Rubio.

                  The beach & actually the fact that when we arrived at the hotel they had NO record of our having booked through your agency!

                  • Average rating
                    9.2
                • Older travelers

                  The Beach is very poor and the Beach upkeep is very poor.

                  • Average rating
                    9.6
                • Couple

                  Very nice hotel. I never eat that good in an all inclusive resort. The food in the seafood restaurant was excellent. I spent the new year eve there it was amazing, we had a four course dinner with a show and than another show and than a dancing party on the beach with fire works. I never saw the buffets closed, you can eat and drink at any time you want.

                  The resort is very big, you have to walk a lot or wait for the cars to take you. I was there on Dec 31 and Jan 1st, the weather was a little bit windy speacialy on the beach, it was still nice to stay on the beach but not to swim.

                  • Average rating
                    8.8
                • Couple

                  The service was really really good kind and caring staff, the hotel is very beautiful and calm, good food, quiet and beautiful beach especially in the part of the VIP. The hotel's facilities are good. Overall a quiet vacation luxurious dream

                  The hotel is very large, beautiful and fun to walk the trails, but sometimes it's a bit disturbing especially when you need a little something like an Internet connection for a moment, I would recommend the hotel to increase the frequency of the golf car transport and install WI-FI in the rooms for the convenience of guests. Beyond that I did not like the experience of salespeople I sell hotel vacation packages. The way this was done was not reliable. the food in the extra 5 specific resturants us less good then the buffet

                  • Average rating
                    8.8
                • Group of friends

                  The resort was fairly nice and affordably priced.

                  The food was mediocre and sometimes plain bad. The drinks were not good. Apparently there's a gold VIP wristband you can buy that gets you better drinks, but I wasn't aware of that prior to arrival. The customer service was ok and they often forgot things. Booking dinner reservations was annoying as you couldn't do it until the day prior and they fill up quickly.

                  • Average rating
                    7.0
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                Low prices
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                Free cancellations
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                Hotel Awards

                MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

                According to guest reviews, the hotel has been rated asBest Luxury Hotels in Mexico

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