Had air conditioned and neat room with separate bathroom and a refrigerator, coffee/tea making machines and a seating area. I greatly enjoyed a sea view, an exceptionally comfortable bed. The breakfast was amazing and great, the check in was quick.

I had a fantastic stay at this hotel. The staff were incredibly honest and I was amazed when they returned my wife's cellphone that we had left behind. They went above and beyond, and it really made our day. Another great aspect was the live band playing in the bar area, which added a vibrant and enjoyable atmosphere to our stay. The location was also convenient, with a lovely deck and bar area for relaxing.

Everything was just fine, no improvements needed.

The hotel of choice in East London. Fabulous base for 1 night with helpful and attentive staff in assisting my stay there. Professionalism from the whole staff.

Excellent food in the restaurant, satisfactory breakfast with a lovely view, certain coffees. Stunning and super location, only a short distance to everywhere.

Beautiful place with pleasant and superfriendly staff from staff members, truly enjoyed it.

Location: the hotel was close to a nice clean suburb with shops 5km's awayFantastic breakfast, great restaurant & view of the river as well as the East London. Also, Bonza Bay Beach was 2 miles away. I was offered a room with wonderful views of the ocean.

Everything here was perfect and my room was big. Really enjoyed the room with a fridge, my bed was exceptionally comfortable. Location: the hotel was not far from the beach and shops 5km's awayFantastic breakfast and the beach/lagoon. The main bar was good.

We had a perfect romantic getaway with amazing complementary champagne and chocolates. The location was ideal for a relaxing holiday as it was close to the beach and many local restaurants. The gardens were stunning and well-tended, adding to the overall beauty of the property.

While the rooms were clean, some aspects were outdated like the linen and towels. The air conditioning was not working correctly and the sliding door pin lock was loose which was a bit frustrating.

Bar and facilities were good

Registration and support, condition of room at entry, maintenance standards of room, location (previously river view), stairwell was always dirty with rat droppings.

The setting overlooking the lagoon was wonderful and the service of our waiter during our evening meal was exceptional.

Blue Lagoon Hotel truly offers great value for money. The prices are reasonable and affordable, especially considering the attention to detail in the rooms. The hotel is located in a beautiful garden setting, creating a peaceful and tranquil atmosphere. Plus, the staff is friendly and accommodating, ensuring a pleasant stay for all guests. The basic amenities in the rooms are well-maintained and the beds are incredibly comfortable. Additionally, the breakfast served at the hotel is diverse and satisfying, catering to different tastes and preferences.

All was satisfactory and met our expectations.

It is very accomodating in all aspects.

Needs a health spa, and the rooms are a little far to get to.

I recently had a lovely stay at a hotel in East London. the hotel offered great value for money. The prices were affordable and reasonable, allowing me to enjoy a comfortable stay without breaking the bank. Secondly, the attention to detail was impressive. The staff went above and beyond to ensure that every aspect of my stay was taken care of, from the basic amenities provided in the room to the friendly and attentive service throughout my visit. Additionally, the location of the hotel was a major highlight. Situated in a beautiful garden, the hotel provided a peaceful and serene environment, away from the hustle and bustle of the city. Although my room did not boast a direct view of the beach, it was just below a unit with a similar view, ensuring that I could still enjoy the tranquil atmosphere. The hotel also had a convenient fridge in the room, allowing me to store refreshments as needed. Lastly, the breakfast served at the hotel was outstanding. A wide variety of delicious options were offered, ensuring that I started my day on a high note.

All in all, my stay at this hotel was a very pleasant experience.

With its close proximity to the beach and scenic views, this hotel was the perfect getaway. The facilities were clean and well-maintained, and I appreciated the easy access to parking. Additionally, the staff was incredibly friendly and helpful throughout my stay.

Can't fault anything about it.

Close to the ocean, comfortable beds, excellent breakfast variety, friendly reception staff.

Nothing.