Best Western The Watermill Hemel Hempstead  3 stars

London Road, Bourne End, Hemel Hempstead, United Kingdom, HP1 2RJ  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities


The 3-star Best Western The Watermill is located in the center of Hemel Hempstead. This excellent hotel was opened in 1982 and renovated in 2009.

Many Hemel Hempstead sights, including The Pottery Project, Aqua Splash and Boxmoor Social Club are 25 minutes away from the hotel. Just 30 minutes from the center of Hemel Hempstead.

The hotel offers excellent location close to a river and parks.

A short drive from London Luton airport.


The property comprises of modern rooms well-appointed with individual climate control, a seating area, a dining area, coffee/tea making facilities and satellite TV. Some rooms offer panoramic views of the city. They also have en suite bathrooms with a hairdryer, a bathtub and a shower.


Breakfast is served in the restaurant each morning. The fantastic restaurant serves light meals.

You can start your day with a full english breakfast, which costs GBP 10.50 per person per night. 


Computers, a business center and a photocopier and such hotel facilities as a lift, free parking and a cloakroom are available on-site.


The hotel's activities include hiking, football and fishing.


Wireless internet is available in public areas and is free of charge.

Guest Parking

Free Private hotel parking is possible on site.

Year renovated   2009.  Number of rooms   75.


City Center Hemel Hempstead - 1.9 mi
Airports London Luton (LTN) - 10.9 mi, London Heathrow (LHR) - 19.1 mi
Train Stations Amersham - 6.3 mi
Underground stations Amersham - 6.3 mi, Watford - 7.5 mi
Bus stop - 700 ft
Ski areas The Snow Centre - 2.5 mi
This field is required.
Email not defined
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel

General information



First Name
To get your review moderated and published, please read our Terms and Conditions.


  • Free parking
  • Safe deposit box
  • Elevator
  • Bus parking
  • Coffee shop
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Trouser Press
  • Hiking
  • Shops/Commercial Services
  • Wedding Services
  • Laundry
  • Dry cleaning
Dining facilities
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Golf
  • Fishing
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Work desk
  • Terrace
  • Dressing area
Living Area
  • Sitting area
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Cable TV
  • Satellite TV
  • Analog data port
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Direct dial telephone



from  2 pm


until  12 pm

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay at the price of GBP 10 per person per night in a crib. 
  • Older children/adults may stay at the price of GBP 20 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets are not allowed.

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Guest Room
Check Prices
Best Western The Watermill Guest Room
Bed type: 1 Double and 1 Single bed or Two Single Beds or Double Bed

Twin room (sole use)

Room facilities
    Standard Triple Room
    Check Prices
    Best Western The Watermill Standard Triple Room
    Bed type: 1 Double and 1 Single bed
    Room facilities
      Superior Double Room
      Check Prices
      Best Western The Watermill Superior Double Room
      Bed type: Double Bed

      Single room

      Room facilities

        Best Western The Watermill LocationWhat's nearby

        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        What's nearby

        Tourist attractions
        • Simpson Fine Art
          2.0 mi
        Popular areas
        • City Center
          1.8 mi
        Places of interest
        • Boxmoor Social Club
          1.2 mi
        • Cotterells Club
          1.7 mi
        • Laserquest
          1.9 mi
        • Jarman Park Indoor Bowls
          2.4 mi
        • Luminar Leisure
          2.4 mi
        • Odeon Cinema
          2.4 mi
        • Aqua Splash
          2.6 mi
        • Boxmoor Playhouse
          1.5 mi

        Local Attractions

        • Aqua Splash
          2.6 mi
          Leisure Park/Jarman Park, Hemel Hempstead
        • The Pottery Project
          3.2 mi
          6B North Bridge Road, Berkhamsted
        • Harry Potter World Watford
          5.7 mi
          WD25 7LS, Watford
        • Cheslyn House and Gardens
          6.9 mi
          Nascot Wood Road, Watford
        • Natural History Museum at Tring
          7.0 mi
          Akeman Street, Tring

        Best Western The Watermill Reviews

        Guest reviews are submitted by our customers after their stay at Best Western The Watermill

        Average guest rating

        out of 10
        Based on 43 reviews

        Rating by category:


        Individual guest reviews

        • Older travelers

          Helpful staff.

          There is nowhere to put this point, so I put it in this box. The only thing that does annoy me is having warm breakfast food, instead of hot food. The breakfast bar should be switched up to a higher setting so all customers have hot food.

          • Average rating
        • Older travelers

          The facilities were very good. Lovely patio are which overlooked a river. Didn't eat there so can't comment on the restaurant. The rooms were very pretty, clean, comfortable. Ours had a little window seat which gave a view of the river. Tea/Coffe and bottled water available in the room. Pleanty of towels, nice flat screen Tv. Plenty of car parking. All in all we would recommend this hotel. We enjoyed our stay.

          • Average rating
        • Single

          Motel style so straight from car to room with cases.

          Luke warm buffet style breakfast and having to ask for my tea topping up at breakfast repeatedly, much prefer my own teapot!

          • Average rating
        • Older travelers

          Staff very helpful

          They did not make up our room for the second night stay

          • Average rating
        • Couple

          Room was not clean.No hot water.. Moved to another room with no heating and 2 beds pushed together. Very uncomfortable as matresses kept moving apart

          • Average rating
        • Couple

          Quality of food poor. When we asked for what we had actually ordered from room service rather than what we were given we were made to feel like we were being awkward. Hotel also tried to charge for an extra breakfast.

          • Average rating
        • Single

          Where I needed to be

          No hot water in the room. Tepid Staff did not repond or offer compensation or alternative arragements. Shower head poor flow. Wireless internet did not work... again complete lack of urgency by the staff to sort this out so I never had it working over the three days. The wired internet connection offered in the business centre was heavily firewalled; blocking port 22 (SSH) VPN connections and Skype. This is no good in a hotel purporting to be a busienss hotel and making the calim of internet connection meaningless.

          • Average rating
        • Older travelers

          We were attending a wedding reception nearby so did not spend much time in the hotel. On arrival a wedding was taking place with children running around in the reception area, so did not think it was appropriate to sit and relax and went straight to the room. The room was in a building next door which was like a rabbit warren to find, however the room was clean and acceptable for one night

          We requested a double room but found two single beds pushed together! on leaving another guess complained about the same and managed to get a discount. I felt like requesting the same, but we had already paid. I can appreciate why the hotel does this but this arrangement is not a double bed as suggested. I have stayed in worse

          • Average rating
        • Older travelers

          Difficult to identify anything that we liked best - the staff were friendly and helpful, so this is probably the best feature

          The stay was characterised by a series of irritations - the tap water in the room was not drinkable and bottled supplies had to be requested from reception; service in the restaurant in the evening was very slow - we had to wait 40 minutes for our meal; newspapers ordered did not arrive; by 4.45 pm on the first full day of our stay the room had not been serviced; checkout procedures were unprofessional - bill not presented until after payment had been taken. On average, I stay in about 40 hotels per year, all with a similar rating, and this was the most disappointing.

          • Average rating
        • Single

          The hotel provides value for money accomodation and is located near to both Hemel and Aylesbury. The room was clean and quite large - perfectly adequate for a business traveller

          • Average rating
        • Single

          The excellant service began from booking in to booking out. Room was comfortable. I will stay again.

          early closure of restaurant.

          • Average rating
        • Older travelers

          I am sorry to say that there were few pluses to highlight my stay at The Watermill.

          Attitude of staff very poor, room not ready at agreed time. Bar service terrible, tumblers were used to serve wine!

          • Average rating
        • Older travelers

          The attention and efficiency of the staff

          Pity one side of the bed in 105 was against the wall.

          • Average rating
        • Older travelers

          it's geografical location.........

          it doesn't have any attraction or activities facility..... it needs a convinient store; and a better active Bar / coffee shop where people can hang out if they do not want to go out.....

          • Average rating
        • Older travelers

          Location, free parking.

          You could smell stale cigarettes in our room and we are both non smokers.

          • Average rating
        Show big map »

        Why book with us?

        Low prices
        Enjoy our best price guarantee and special offers.
        Free cancellations
        Usually cancellations can be made without charge close to your arrival date (check policies).
        Guaranteed room
        You get instant confirmation directly from the hotel's reservation database.

        Hotel Awards 2014

        UKHOTEL AWARDSRecommendedHemel HempsteadBest Western The Watermill

        According to guest reviews, the hotel has been rated asBest 3 Star Hotels in United Kingdom

        Use Badge