Best Western Plaza Hotel & Suites At Medical Center Houston - 休斯敦

I was told by the hotel manager that if I needed paper towels, I could use kleenex that was provided in the bathroom.

To get someone to pick up the phone at the front desk, we actually had to use our cell phone because they would answer an outside line, but not one from the room.

Pleasant walking distance, comfortable rooms and indoor pool at reasonable rates.

They have a large dining room with almost no food provided.

The rooms were way overpriced for the service.

I realize most hotels do not provide breakfast, but I kept thinking, "Hey, take another $5 from me and make it better.

Great restaurants can be found nearby on Montrose Street, the staff was extremely friendly.

The staff was extremely friendly and knowledgable about local restaurants and attractions, and it was all helped along by beautiful weather!

Great restaurants can be found nearby on Montrose Street.

The breakfast was the almost non-existent.

Staff was fairly difficult--they had our reservations wrong and had problems correcting them and made many errors and mix-ups during our week long stay.

This hotel is across the street and offers shuttle service to the medical center.

Their shuttle service is the poorest I've even used in the Houston area.

I ended up using the shuttle service from the next door Holiday Inn hotel.

Just know that you get NO service whatsoever.

Saved us the $8-$10 we usually pay for parking at the hospital.

This hotel isn't four-star, but it offers clean, comfortable rooms, free parking, and free breakfast (waffles made-to-order from a waffle maker, yogurt, cereal, etc.

Breakfast is included and good, the rooms were clean and comfortable, and it was peaceful and quiet.

Rooms were clean and adequate, on the small side.

For the money, the rooms are clean, free internet access and free parking.