Best Western Donjon  4 stars

2 Rue Du Comte Roger, La Cite Medievale, Carcassonne, France, 11000  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities


Situated in the center of Carcassonne, the 4-star Best Western Donjon offers the air-conditioned restaurant serving regional cuisine. Opened in 1960, the elegant hotel attracts visitors with its traditional architecture.

This hotel is located in a pleasant area and 1.9km from Birds City (La Cite des Oiseaux), Musee du blason - vitrail and Royal Kids Parc de jeux. A 10-minute walk to the center of Carcassonne.

The vicinity of gardens as well as quick access to bars, brasseries and restaurants set the hotel apart.

Due to the hotel's unique location, it will only take you a 5-minute drive to get to the Salvaza airport.


The hotel rooms are modern, all of them come with Wi-Fi, coffee/tea making facilities, a laptop-size safe, a minibar and satellite TV. They provide bathrooms with a shower and a hairdryer.


Breakfast is served in the bar from 07:00 to 10:30. The chic restaurant serves delicious meals. At the relaxing cocktail bar guests will enjoy a selection of cocktails.

A buffet breakfast is served at the price of EUR 13.50 per person per night. 


Best Western Donjon offers business facilities, such as a photocopier, conference facilities and computers and provides a shopping service, a porter service and a wake up service.


Guests can go in for golf, tennis and horse riding at the hotel.


Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible on site (reservation might be needed) and the rate is EUR 15 per day.

Year renovated   2008.  Number of rooms   35.


City Center Carcassonne - 3300 ft
Airports Salvaza (CCF) - 2.9 mi, Mazamet (DCM) - 24.4 mi
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General information



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  • Free parking
  • Safe deposit box
  • Pets allowed
  • Elevator
  • Bus parking
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Bell staff/porter
  • Shops/Commercial Services
  • Laundry
  • Shuttle service
  • Dry cleaning
Dining facilities
  • Bar/Lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Outdoor pool
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Work desk
  • Mini bar
  • Dressing area
  • Hair dryer
  • Toilet
  • Satellite TV
  • Telephone
  • Internet access



from  4 pm


until  12 pm

Children and extra beds
  • One child under the age of 3 may stay free of charge when using existing bedding. 
  • One child under the age of 3 may stay for free in an extra bed. 
  • Maximum capacity of cribs in a room is 1. 

Pets are allowed on request.

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Bed type: One Single Bed

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Best Western Donjon LocationWhat's nearby

  • Current hotel
  • Hotels nearby
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions
  • Jean-Marc Tilché
    1000 ft
  • Robert Messara
    4300 ft
Popular areas
  • City Center
    3000 ft
Places of interest
  • 400 ft
  • Notre Dame de l'Abbaye
    1000 ft
  • Eglise Saint Joseph
    2300 ft
  • Eglise Saint Joseph-Saint Charles
    2700 ft
  • Cathédrale Saint Michel
    3700 ft
  • aigles de la cité
    4000 ft
  • Evêché
    4300 ft
  • Eglise Saint Vincent
    4600 ft
  • Eglise du Sacré Coeur
    1.4 mi
  • Témoins de Jéhovah
    2.0 mi
Sport related
  • Lou Gabaret SARL
    1.6 mi
  • maison hanté
    4000 ft
  • Le Chamberlain
    4000 ft
  • Cap'Cinéma
    4600 ft
  • Le Liverpool
    4600 ft
  • Musée de l'Ecole
    400 ft
  • Mémoires du Moyen-Age
    1000 ft
  • Le Musée des Beaux-Arts de Carcassonne
    3000 ft
  • Le Parc Australien
    1.0 mi
Arboretum, Green spaces, Zoos
  • La Cité des Oiseaux
    2300 ft
  • Mairie Culture
    3300 ft
  • Association Compagnie Juin 88
    1.7 mi

Local Attractions

  • Le Parc Australien
    1.0 mi
    Chemin des Bartavelles, Carcassonne
  • Birds City (La Cite des Oiseaux)
    1.6 mi
    Colline de Pech Mary, Carcassonne
  • Royal Kids Parc de jeux
    2.0 mi
    Zone Industriel de Pont Rouge, Carcassonne
  • le Moulin a Papier de Brousses
    10.9 mi
    11 390 Brousses-et-VillaretFrance
  • Jardin aux Plantes Parfumees la Bouichere
    11.8 mi
    12, rue Dewoitine, Limoux

Near the hotel

  • School Museum
    500 ft
    3 Rue du Plo, Carcassonne
  • Centre Culturel De La Memoire Combattante
    1200 ft
    102 Rue Trivalle, Carcassonne
  • Le Musee de la Torture de Carcassone
    1800 ft
    Carcassone Medieval City, Carcassonne
  • Basilica of Saint-Nazaire
    2900 ft
    La Cite, Carcassonne
  • Museum of Fine Arts
    3200 ft
    1 rue de Verdun, Carcassonne
  • Carcassonne Medieval City
    4200 ft
    A61 West, Carcassonne

Best Western Donjon Reviews

Guest reviews are submitted by our customers after their stay at Best Western Donjon

Average guest rating

out of 10
Based on 653 reviews

Rating by category:


Individual guest reviews

  • Older travelers

    My husband and I found the stay at the Best Western Le Donjon to be a very acceptable experience.

    • Average rating
  • Group of friends

    The hotel was in a superb locationfor taking advantage of Carcassonne City. It had old world charm together with modern facilities and a wonderful garden to take you out of the bustlew of the city.

    • Average rating
  • Older travelers

    Staff were very helpful. The hotel and the room were better than I expected - and I did expect quite a high standard based on Booking reports. Room was very comfortable and the location within the walled city made for an interesting and enjoyable stay. Haven't stayed at Best Western that I can recall however based on this experience I will be more than happy to book with them in the future.

    • Average rating
  • Older travelers

    The garden was a tranquil retreat away from the many other tourists.

    We would have enjoyed more choice at breakfast the hot choice for our five day stay was baked egg and sausages every day.

    • Average rating
  • Older travelers

    Wonderful location in centre of a medieval castle, we stayed in a "privilege" room opening onto a lovely quiet garden(an oasis in such a busy spot) The room itself was small and dull, but it had a very comfortable bed and a good sized shower room. Overall we liked the ambiance of the hotel.

    The breakfast was completely self service continental, nothing special.

    • Average rating
  • Older travelers

    Fab location inside the city of Carcassone with a lovely little balcony to relax in the evening.

    The bed was awful - a dip into the middle made for a very uncomfortable night's sleep!

    • Average rating
  • Group of friends

    Location right in the midieval city.

    overnight Parking was tight to get in and dark at the time we accessed it.

    • Average rating
  • Older travelers

    Location could not be more central. Buffet breakfast was first class

    When I booked I was not aware that the hotel occupied several buildings. Our first room, in "Les remparts", was extremely noisy - no sleep till 2.30 am, - but the staff kindly relocated us for our second night to a room in the main unit, which was excellent.

    • Average rating
  • Single

    Location in the old town was really nice, with plenty of restaurants at walking distance. The hotel could also be reached easily with the shuttle from Carcassonne airport.

    Wifi connection was not working but the staff helped with providing access to their own computer.

    • Average rating
  • Group of friends

    The position of the hotel is good - within the walls of the old city. Although the hotel is split across several properties, they are all within easy walking distance.

    The rooms in the 'Remparts' building either face the car park or a square that tends to be noisy at night. Rooms are small. Parking is outside the city walls, and luggage has to be taken to and from the hotel by shuttle, operated by pleasant but overworked staff - be aware that this process this can take 45m.

    • Average rating
  • Older travelers

    Great situation in the old town. Not noicy. We had the very best room concerning the view, the old castle! Ask for room nr 10. Beautiful room in old style. Very comfortable beds!!! Modern bathroom. Fantastic breakfast!

    You must keep in mind that you have to leave the car outside the city walls, but that was no problem. You can make a reservation by contacting the hotel in advance.

    • Average rating
  • Couple

    The room was good, clean and big enough.

    When we came to the reception at 14:45 we were told that the room was not ready yet. When it was finally ready the room was in another building 100 meters away, but wi didn't know it until then. I like sparkling water, so I took a bottle of Perrier first from the mini bar. Unfortunately, it had no gas for some reason, the ame story with the second bottle. Maybe it was there for a couple of years already.

    • Average rating
  • Single

    I enjoyed the calm atmosphere of this hotel and the discretion of the staff. It's a unique blend of old and new, not something you see very often these days.

    • Average rating
  • Older travelers

    The reception staff were very helpful, the ambience of the hotel was great. We loved the room we had (no 21) on the ground floor with a courtyard.Being inside the walls of the Carcassone castle and stepping out of the hotel on to the cobblestone streets was a delight.

    The only minor thing to note was that at breakfast, some of the food items (eg Yoghurt and scrambled eggs) that were depleted were either not replaced to took a long time to be replaced.

    • Average rating
  • Older travelers

    It was situated within the city walls, which is what we wanted. Carcassonne is a magical city especially at night!

    • Average rating
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Hotel Awards 2014

FrenchHOTEL AWARDSHighly RecommendedCarcassonneBest Western Donjon

According to guest reviews, the hotel has been rated asBest Luxury Hotels in France

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