Best Western Donjon Hotel - Carcassonne

2 Rue Du Comte Roger, La Cite Medievale, Carcassonne, France, 11000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Donjon Hotel - Carcassonne

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Exercise gym

 Spa and relaxation

Massage

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Sports bar

Overview

Best Western Donjon is a 4-star historical property that offers modern accommodation steps away from Birds City (La Cite des Oiseaux), Musee du blason - vitrail and Royal Kids Parc de jeux. Built in 1960, the hotel is a combination of traditional architecture and modern facilities.

Its location steps away from a bus stop allows to see a citadel, a basilica and a castle in Carcassonne. Just 1km from the center of Carcassonne known for Chateau Comtal, Museum of Chivalry and Theatre Jean Deschamps.

The hotel boasts close proximity to bars, brasseries and restaurants.

Due to the hotel's unique location, it will only take you a 5-minute drive to get to Salvaza airport.

Rooms

The hotel offers 35 rooms. All of them feature Wi-Fi, a minibar, a laptop-size safe, satellite TV and a writing desk. They provide bathrooms with a shower and a hairdryer.

Eat

A continental breakfast is offered at the bar. The full service restaurant offers delicious regional cuisine. At the relaxing cocktail bar guests will enjoy a selection of cocktails.

A buffet breakfast is served at the price of EUR 13.50 per person per night. 

Services

Guests can take advantage of conference facilities, a photocopier and computers and make use of dry cleaning, concierge service and wake up service provided on-site.

Relax

Guests can go in for golf, tennis and horse riding at the hotel.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private hotel parking is possible on site (reservation might be needed) at EUR 15 per day.

Year renovated   2008.  Number of rooms   35.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • Pets allowed (limited amount or weight)
  • Lobby
  • Souvenir shop
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Activities

  • Tennis

Services

  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Newspaper service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant buffet
  • Sports bar

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services

Leisure facilities

  • Exercise gym
  • Shiatsu massage
  • Garden area
  • Leisure/TV room
  • Television in lobby

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Dressing area
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer

Media

  • Television
  • Direct dial telephone
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Policies

Check-In

  • from  4 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 3 may stay for free in an extra bed. 
  • Maximum capacity of cribs in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Best Western Donjon Hotel - Carcassonne Carcassonne location
Show big map »

Hotel Address:

2 Rue Du Comte Roger, La Cite Medievale, Carcassonne, France, 11000

Get directions
City Center
  • Carcassonne
    3300 ft
Airports
  • Salvaza (CCF)
    2.9 mi
  • Mazamet (DCM)
    24.4 mi
Hotel information
  • Check-In:
    from  4 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2008
  • Number of rooms:
    35

Hotel Awards

FrenchHOTEL AWARDSHighly RecommendedCarcassonneBest Western Donjon

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in France

Use Badge

Rooms and availability

Best Western Donjon Privilege Double Room Hotel informationBest Western Donjon Privilege Double RoomBest Western Donjon Privilege Double Room
Privilege Double Room
Bed type: Double Bed
Size: 220 sq. feet
Check Prices
  • Air conditioning
— Less information+ More information

DOUBLE PRIVILEGE

Room facilities
    Best Western Donjon Twin RoomBest Western Donjon Twin RoomBest Western Donjon Twin Room
    Twin Room
    Bed type: 2 Single beds or Double Bed or Queen Size bed
    Size: 165 sq. feet
    Check Prices
    • Air conditioning
    — Less information+ More information

    DOUBLE CLASSIC

    Room facilities
      Triple Room
      Bed type: Queen Size bed or Triple
      Check Prices
      • Air conditioning
      — Less information+ More information

      TRIPLE 1 SINGLE BED-1 QUEEN BED

      Room facilities
        Best Western Donjon Superior Twin Room Hotel informationBest Western Donjon Superior Twin RoomBest Western Donjon Superior Twin Room
        Superior Twin Room
        Bed type: 2 Single beds or Queen Size bed or Queen and Single
        Check Prices
        • Air conditioning
        — Less information+ More information

        TWIN 2 SINGLE BED-SUPERIOR

        Room facilities

          How to reach hotel

          hotel Best Western Donjon Hotel - Carcassonne Carcassonne location
          Show big map »

          Hotel Address:

          2 Rue Du Comte Roger, La Cite Medievale, Carcassonne, France, 11000

          Get directions
          City Center
          • Carcassonne
            3300 ft
          Airports
          • Salvaza (CCF)
            2.9 mi
          • Mazamet (DCM)
            24.4 mi
          Hotel information
          • Check-In:
            from  4 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2008
          • Number of rooms:
            35

          Hotel Awards

          FrenchHOTEL AWARDSHighly RecommendedCarcassonneBest Western Donjon

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in France

          Use Badge

          Best Western Donjon Location

          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point
          (at least street address and city)
          to receive driving directions to or from the hotel.

          What's nearby

          Tourist attractions

          • Jean-Marc Tilché - 1000 ft
          • Robert Messara - 4300 ft

          Popular areas

          • City Center - 3000 ft

          Places of interest

          • La Cité de Carcassonne - 400 ft
          • Notre Dame de l'Abbaye - 1000 ft
          • Eglise Saint Joseph - 2300 ft
          • Eglise Saint Joseph-Saint Charles - 2700 ft
          • Cathédrale Saint Michel - 3700 ft
          • aigles de la cité - 4000 ft
          • Evêché - 4300 ft
          • Eglise Saint Vincent - 4600 ft
          • Eglise du Sacré Coeur - 1.4 mi
          • Témoins de Jéhovah - 2.0 mi

          Sport related

          • Lou Gabaret SARL - 1.6 mi

          Amusement

          • maison hanté - 4000 ft
          • Le Chamberlain - 4000 ft
          • Cap'Cinéma - 4600 ft
          • Le Liverpool - 4600 ft

          Museums

          • Musée de l'Ecole - 400 ft
          • Mémoires du Moyen-Age - 1000 ft
          • Le Musée des Beaux-Arts de Carcassonne - 3000 ft
          • Le Parc Australien - 5000 ft

          Arboretum, Green spaces, Zoos

          • La Cité des Oiseaux - 2300 ft

          Theaters

          • Mairie Culture - 3300 ft
          • Association Compagnie Juin 88 - 1.7 mi

          Local Attractions

          • Le Parc Australien - 5200 ft
            Chemin des Bartavelles, Carcassonne
          • Royal Kids Parc de jeux - 2.0 mi
            Zone Industriel de Pont Rouge, Carcassonne
          • Jardin aux Plantes Parfumees la Bouichere - 11.8 mi
            12, rue Dewoitine, Limoux
          • Birds City (La Cite des Oiseaux) - 1.6 mi
            Colline de Pech Mary, Carcassonne
          • le Moulin a Papier de Brousses - 10.9 mi
            11 390 Brousses-et-VillaretFrance

          Near the hotel

          • School Museum - 500 ft
            3 Rue du Plo, Carcassonne
          • Le Musee de la Torture de Carcassone - 1800 ft
            Carcassone Medieval City, Carcassonne
          • Museum of Fine Arts - 3200 ft
            1 rue de Verdun, Carcassonne
          • Centre Culturel De La Memoire Combattante - 1200 ft
            102 Rue Trivalle, Carcassonne
          • Basilica of Saint-Nazaire - 3000 ft
            La Cite, Carcassonne
          • Carcassonne Medieval City - 4100 ft
            A61 West, Carcassonne
          Hotel information
          • Check-In:
            from  4 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2008
          • Number of rooms:
            35

          Hotel Awards

          FrenchHOTEL AWARDSHighly RecommendedCarcassonneBest Western Donjon

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in France

          Use Badge

          Best Western Donjon Reviews

          Guest reviews are submitted by our customers after their stay at Best Western Donjon

          Individual guest reviews

          • Older travelers
            7.0

            My husband and I found the stay at the Best Western Le Donjon to be a very acceptable experience.

          • Group of friends
            8.2

            The hotel was in a superb locationfor taking advantage of Carcassonne City. It had old world charm together with modern facilities and a wonderful garden to take you out of the bustlew of the city.

          • Older travelers
            8.8

            Staff were very helpful. The hotel and the room were better than I expected - and I did expect quite a high standard based on Booking reports. Room was very comfortable and the location within the walled city made for an interesting and enjoyable stay. Haven't stayed at Best Western that I can recall however based on this experience I will be more than happy to book with them in the future.

          • Older travelers
            6.6

            The garden was a tranquil retreat away from the many other tourists.

            We would have enjoyed more choice at breakfast the hot choice for our five day stay was baked egg and sausages every day.

          • Older travelers
            7.8

            Wonderful location in centre of a medieval castle, we stayed in a "privilege" room opening onto a lovely quiet garden(an oasis in such a busy spot) The room itself was small and dull, but it had a very comfortable bed and a good sized shower room. Overall we liked the ambiance of the hotel.

            The breakfast was completely self service continental, nothing special.

          • Older travelers
            7.0

            Fab location inside the city of Carcassone with a lovely little balcony to relax in the evening.

            The bed was awful - a dip into the middle made for a very uncomfortable night's sleep!

          • Group of friends
            9.2

            Location right in the midieval city.

            overnight Parking was tight to get in and dark at the time we accessed it.

          • Older travelers
            8.2

            Location could not be more central. Buffet breakfast was first class

            When I booked I was not aware that the hotel occupied several buildings. Our first room, in "Les remparts", was extremely noisy - no sleep till 2.30 am, - but the staff kindly relocated us for our second night to a room in the main unit, which was excellent.

          • Single
            8.2

            Location in the old town was really nice, with plenty of restaurants at walking distance. The hotel could also be reached easily with the shuttle from Carcassonne airport.

            Wifi connection was not working but the staff helped with providing access to their own computer.

          • Group of friends
            5.0

            The position of the hotel is good - within the walls of the old city. Although the hotel is split across several properties, they are all within easy walking distance.

            The rooms in the 'Remparts' building either face the car park or a square that tends to be noisy at night. Rooms are small. Parking is outside the city walls, and luggage has to be taken to and from the hotel by shuttle, operated by pleasant but overworked staff - be aware that this process this can take 45m.

          • Older travelers
            10.0

            Great situation in the old town. Not noicy. We had the very best room concerning the view, the old castle! Ask for room nr 10. Beautiful room in old style. Very comfortable beds!!! Modern bathroom. Fantastic breakfast!

            You must keep in mind that you have to leave the car outside the city walls, but that was no problem. You can make a reservation by contacting the hotel in advance.

          • Couple
            7.4

            The room was good, clean and big enough.

            When we came to the reception at 14:45 we were told that the room was not ready yet. When it was finally ready the room was in another building 100 meters away, but wi didn't know it until then. I like sparkling water, so I took a bottle of Perrier first from the mini bar. Unfortunately, it had no gas for some reason, the ame story with the second bottle. Maybe it was there for a couple of years already.

          • Single
            10.0

            I enjoyed the calm atmosphere of this hotel and the discretion of the staff. It's a unique blend of old and new, not something you see very often these days.

          • Older travelers
            9.6

            The reception staff were very helpful, the ambience of the hotel was great. We loved the room we had (no 21) on the ground floor with a courtyard.Being inside the walls of the Carcassone castle and stepping out of the hotel on to the cobblestone streets was a delight.

            The only minor thing to note was that at breakfast, some of the food items (eg Yoghurt and scrambled eggs) that were depleted were either not replaced to took a long time to be replaced.

          • Older travelers
            10.0

            It was situated within the city walls, which is what we wanted. Carcassonne is a magical city especially at night!

          How to reach hotel

          hotel Best Western Donjon Hotel - Carcassonne Carcassonne location
          Show big map »

          Hotel Address:

          2 Rue Du Comte Roger, La Cite Medievale, Carcassonne, France, 11000

          Get directions
          City Center
          • Carcassonne
            3300 ft
          Airports
          • Salvaza (CCF)
            2.9 mi
          • Mazamet (DCM)
            24.4 mi
          Hotel information
          • Check-In:
            from  4 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2008
          • Number of rooms:
            35

          Hotel Awards

          FrenchHOTEL AWARDSHighly RecommendedCarcassonneBest Western Donjon

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in France

          Use Badge