Best Western Donjon  4 stars

2 Rue Du Comte Roger, La Cite Medievale, Carcassonne, France, 11000  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Situated in the center of Carcassonne, the 4-star Best Western Donjon offers the traditional restaurant serving regional cuisine. Renovated in 2008, the comfortable hotel has welcomed guests since 1960.

Ideal location within close proximity to Chateaux de Lastours, Birds City and Abbatiale Sainte-Foy. Just 1km from the center of Carcassonne known for School Museum, La Maison Hantee and Theatre Jean Deschamps.

The hotel is situated near a fortress, a basilica and a castle.

Salvaza airport is 5 minutes' drive from the hotel.

Rooms

The hotel offers 60 rooms. All of them feature Wi-Fi, a telephone and a flat-screen TV. The modern hotel rooms feature garden views.

Eat

A breakfast is served from 07:00 to 10:30. The Main restaurant serves delicious meals. Guests can relax in the coffee bar serving relaxing drinks.

A buffet breakfast is served at the price of EUR 13.50 per person per night. 

Work

For visitors Best Western Donjon offers conference facilities, a conference room and a business center as well as room service, dry cleaning and laundry.

Relax

Guests can go in for golf, tennis and horse riding at the hotel.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Private hotel parking is possible on site (reservation might be needed) and the rate is EUR 15 per day.

Year renovated   2008.  Number of rooms   35.

Location

Distance to:

  • City center Carcassonne - 3300 ft
  • Airports: Salvaza (CCF) - 2.9 mi, Mazamet (DCM) - 24.4 mi
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Facilities

General
  • Free parking
  • Safe deposit box
  • Pets allowed
  • Elevator
  • Bus parking
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Laundry
  • Shuttle service
  • Dry cleaning
Dining facilities
  • Bar/Lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Outdoor pool
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Satellite TV
  • Work desk
  • Hair dryer
  • Telephone
  • Mini bar
  • Toilet
  • Dressing area

Policies

Check-In

from  4 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 3 may stay free of charge when using existing bedding. 
  • One child under the age of 3 may stay for free in an extra bed. 
  • Maximum capacity of cribs in a room is 1. 
Pets

Pets are allowed on request

Travelers’ questions & answers

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Standard Double Room
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Best Western Donjon Standard Double Room
Best Western Donjon Standard Double Room
Best Western Donjon Standard Double Room
Best Western Donjon Standard Double Room
Best Western Donjon Standard Double Room
Bed type: Triple or Double Bed or Two Single Beds
Room facilities
    Standard Triple Room
    Check Prices
    Bed type: Triple
    Room facilities

      Best Western Donjon LocationWhat's nearby

      Legend
      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      Tourist attractions
      • Jean-Marc Tilché
        1000 ft
      • Robert Messara
        4300 ft
      Popular areas
      • City Center
        3000 ft
      Places of interest
      • La Cité de Carcassonne
        400 ft
      • Notre Dame de l'Abbaye
        1000 ft
      • Eglise Saint Joseph
        2300 ft
      • Eglise Saint Joseph-Saint Charles
        2700 ft
      • Cathédrale Saint Michel
        3700 ft
      • aigles de la cité
        4000 ft
      • Evêché
        4300 ft
      • Eglise Saint Vincent
        4600 ft
      • Eglise du Sacré Coeur
        1.4 mi
      • Témoins de Jéhovah
        2.0 mi
      Sport related
      • Lou Gabaret SARL
        1.6 mi
      Amusement
      • maison hanté
        4000 ft
      • Le Chamberlain
        4000 ft
      • Cap'Cinéma
        4600 ft
      • Le Liverpool
        4600 ft
      Museums
      • Musée de l'Ecole
        400 ft
      • Mémoires du Moyen-Age
        1000 ft
      • Le Musée des Beaux-Arts de Carcassonne
        3000 ft
      • Le Parc Australien
        1.0 mi
      Arboretum, Green spaces, Zoos
      • La Cité des Oiseaux
        2300 ft
      Theaters
      • Mairie Culture
        3300 ft
      • Association Compagnie Juin 88
        1.7 mi

      Local Attractions

      • Le Parc Australien
        1.0 mi
        Chemin des Bartavelles, Carcassonne
      • Birds City (La Cite des Oiseaux)
        1.6 mi
        Colline de Pech Mary, Carcassonne
      • Royal Kids Parc de jeux
        2.0 mi
        Zone Industriel de Pont Rouge, Carcassonne
      • Abbatiale Sainte-Foy
        4.4 mi
        Conques, Conques
      • Abbaye de Saint Hilaire
        8.3 mi
        Rampe de l'Eglise, Saint-Hilaire

      Near the hotel

      • Chateau Comtal
        300 ft
        1, rue Viollet le Duc, Carcassonne
      • La Maison Hantee
        500 ft
        9, place du Grand-Puits, Carcassonne
      • School Museum
        500 ft
        3 Rue du Plo, Carcassonne
      • Theatre Jean Deschamps
        700 ft
        La Cite, Carcassonne
      • Centre Culturel De La Memoire Combattante
        1200 ft
        102 Rue Trivalle, Carcassonne
      • Le Musee de la Torture de Carcassone
        1800 ft
        Carcassone Medieval City, Carcassonne
      • Cathar Castles
        2500 ft
        CarcassonneFrance

      Best Western Donjon Reviews

      Guest reviews are submitted by our customers after their stay at Best Western Donjon

      Average guest rating

      8.2
      out of 10
      Excellent
      Based on 639 reviews

      Rating by category:

      Dining
      8.7
      Rooms
      8.7
      Location
      9.0
      Service
      7.9
      Value
      7.8

      Individual guest reviews

      • Older travelers

        My husband and I found the stay at the Best Western Le Donjon to be a very acceptable experience.

        • Average rating
          7.0
      • Group of friends

        The hotel was in a superb locationfor taking advantage of Carcassonne City. It had old world charm together with modern facilities and a wonderful garden to take you out of the bustlew of the city.

        • Average rating
          8.2
      • Older travelers

        Staff were very helpful. The hotel and the room were better than I expected - and I did expect quite a high standard based on Booking reports. Room was very comfortable and the location within the walled city made for an interesting and enjoyable stay. Haven't stayed at Best Western that I can recall however based on this experience I will be more than happy to book with them in the future.

        • Average rating
          8.8
      • Older travelers

        The garden was a tranquil retreat away from the many other tourists.

        We would have enjoyed more choice at breakfast the hot choice for our five day stay was baked egg and sausages every day.

        • Average rating
          6.6
      • Older travelers

        Wonderful location in centre of a medieval castle, we stayed in a "privilege" room opening onto a lovely quiet garden(an oasis in such a busy spot) The room itself was small and dull, but it had a very comfortable bed and a good sized shower room. Overall we liked the ambiance of the hotel.

        The breakfast was completely self service continental, nothing special.

        • Average rating
          7.8
      • Older travelers

        Fab location inside the city of Carcassone with a lovely little balcony to relax in the evening.

        The bed was awful - a dip into the middle made for a very uncomfortable night's sleep!

        • Average rating
          7.0
      • Group of friends

        Location right in the midieval city.

        overnight Parking was tight to get in and dark at the time we accessed it.

        • Average rating
          9.2
      • Older travelers

        Location could not be more central. Buffet breakfast was first class

        When I booked I was not aware that the hotel occupied several buildings. Our first room, in "Les remparts", was extremely noisy - no sleep till 2.30 am, - but the staff kindly relocated us for our second night to a room in the main unit, which was excellent.

        • Average rating
          8.2
      • Single

        Location in the old town was really nice, with plenty of restaurants at walking distance. The hotel could also be reached easily with the shuttle from Carcassonne airport.

        Wifi connection was not working but the staff helped with providing access to their own computer.

        • Average rating
          8.2
      • Group of friends

        The position of the hotel is good - within the walls of the old city. Although the hotel is split across several properties, they are all within easy walking distance.

        The rooms in the 'Remparts' building either face the car park or a square that tends to be noisy at night. Rooms are small. Parking is outside the city walls, and luggage has to be taken to and from the hotel by shuttle, operated by pleasant but overworked staff - be aware that this process this can take 45m.

        • Average rating
          5.0
      • Older travelers

        Great situation in the old town. Not noicy. We had the very best room concerning the view, the old castle! Ask for room nr 10. Beautiful room in old style. Very comfortable beds!!! Modern bathroom. Fantastic breakfast!

        You must keep in mind that you have to leave the car outside the city walls, but that was no problem. You can make a reservation by contacting the hotel in advance.

        • Average rating
          10.0
      • Couple

        The room was good, clean and big enough.

        When we came to the reception at 14:45 we were told that the room was not ready yet. When it was finally ready the room was in another building 100 meters away, but wi didn't know it until then. I like sparkling water, so I took a bottle of Perrier first from the mini bar. Unfortunately, it had no gas for some reason, the ame story with the second bottle. Maybe it was there for a couple of years already.

        • Average rating
          7.4
      • Single

        I enjoyed the calm atmosphere of this hotel and the discretion of the staff. It's a unique blend of old and new, not something you see very often these days.

        • Average rating
          10.0
      • Older travelers

        The reception staff were very helpful, the ambience of the hotel was great. We loved the room we had (no 21) on the ground floor with a courtyard.Being inside the walls of the Carcassone castle and stepping out of the hotel on to the cobblestone streets was a delight.

        The only minor thing to note was that at breakfast, some of the food items (eg Yoghurt and scrambled eggs) that were depleted were either not replaced to took a long time to be replaced.

        • Average rating
          9.6
      • Older travelers

        It was situated within the city walls, which is what we wanted. Carcassonne is a magical city especially at night!

        • Average rating
          10.0
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      Hotel Awards 2014

      FrenchHOTEL AWARDSHighly RecommendedCarcassonneBest Western Donjon

      According to guest reviews, the hotel has been rated asBest Luxury Hotels in France

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