Best Western Crossroads Inn Gatlinburg

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews. 

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• Best Western Crossroads Inn Gatlinburg

  Average rating: 4.5

  This hotel is clean and very comfortable, the housekeeping staff is very good.

  My ratings for this hotel are:

  • 5 Service
  • 4 Value
• Best Western Crossroads Inn Gatlinburg

  Average rating: 2.5

  The only thing good about this place is location, the beds are very comfortable and the linens were fresh.

  My ratings for this hotel are:

  • 4 Rooms
  • 1 Value
• Best Western Crossroads Inn Gatlinburg

  Average rating: 4.3

  Great staff especially wanda, friendly and courteous, large rooms.

  My ratings for this hotel are:

  • 4 Rooms
  • 5 Service
• Best Western Crossroads Inn Gatlinburg

  Average rating: 1.5

  Huge cobwebs hanging from ceiling, the restaurant next door does a great breakfast and the staff were American and friendly.

  My ratings for this hotel are:

  • 2 Rooms
• Best Western Crossroads Inn Gatlinburg

  Average rating: 3.5

  Clean rooms and great service and good food.

  My ratings for this hotel are:

  • 4 Rooms
• Best Western Crossroads Inn Gatlinburg

  Average rating: 3.4

  We moved to the best western across the street and great location. Nice two day stay and reasonable rate. Staff very friendly and helpful, spacious, clean rooms, also, the free breakfast left a lot to be desired.

  My ratings for this hotel are:

  • 4 Location
  • 5 Rooms
  • 2 Service
  • 3 Value
• Best Western Crossroads Inn Gatlinburg

  Average rating: 4.2

  Nice location, great Stay and the price for the 7 nights was extremely reasonable and affordable. The staff were very courteous and room was clean and neat. The coffee pot you had to put on the floor to be able to plug in, the pool was a good size and well maintained.

  My ratings for this hotel are:

  • 5 Location
  • 4 Rooms
  • 3 Service
  • 5 Value
• Best Western Crossroads Inn Gatlinburg

  Average rating: 3.8

  Best location, nice place and great For the Price. The staff is friendly and the beds are very comfortable and the linens were fresh.

  My ratings for this hotel are:

  • 5 Location
  • 4 Rooms
  • 3 Service
  • 4 Value
• Best Western Crossroads Inn Gatlinburg

  Average rating: 4.8

  Great location and nice place. The price was reasonable, staff were awesome and the room was very spacious and clean.

  My ratings for this hotel are:

  • 5 Location
  • 5 Rooms
  • 5 Service
  • 4 Value
• Best Western Crossroads Inn Gatlinburg

  Average rating: 4.6

  Good location, great Place and the staff were very friendly and courteous. The room was quite large, outdoor pool was nice.

  My ratings for this hotel are:

  • 4 Location
  • 5 Rooms
  • 5 Service
  • 5 Value
• Best Western Crossroads Inn Gatlinburg

  Average rating: 4.3

  Good location, great Hotel and the office staff were very friendly and helpful. Also the water was warm.

  My ratings for this hotel are:

  • 4 Location
  • 4 Rooms
  • 5 Service
  • 4 Value
• Best Western Crossroads Inn Gatlinburg

  Average rating: 3.8

  The beds were comfortable and the location was convenient, the breakfast was better then some of the places I've been in, the staff were exceptionally nice, friendly and helpful. The bathroom was super small.

  My ratings for this hotel are:

  • 5 Location
  • 2 Rooms
  • 5 Service
  • 3 Value
• Best Western Crossroads Inn Gatlinburg

  Average rating: 3.2

  Great hotel for the money, friendly staff and very large room, clean, nicely updated. Good choice.

  My ratings for this hotel are:

  • 4 Rooms
  • 4 Service
  • 2 Value
• Best Western Crossroads Inn Gatlinburg

  Average rating: 3.8

  The location of the hotel was good, the staff were very nice and the room was decent; nothing spectacular; Big; clean enough.

  My ratings for this hotel are:

  • 3 Rooms
  • 3 Service
  • 5 Value