Best Western Convention Center Hotel  2 stars

522 W 38Th St, New York, United States, 10018-1104  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Breakfast consists of cereal, doughnuts and bagels - Great hotel for the price - Wifi in the room worked well
  • Breakfast was available between 7 and 10am - Free hi-speed internet - I would stay there again
  • Rooms were clean but on the small side - Breakfast had a good selection - Walk to downtown was average distance
  • Bed was exceptionally comfortable - Included breakfast was great - Room had coffeemaker, safe and iron
  • Staff were very helpful - Bathrooms are small - Mattress was very comfortable

Overview

This two-star hotel has central location not far from big shops and entertaining centers.

It has modern exterior and provides its guests with free wireless internet, available in the entire hotel.

The 83 non-smoking rooms are furnished with cable satellite television and propose high-speed Internet access.

Hotel offers its visitors free continental breakfast.

The nearest stations are train station, called Penn Station, 700m away and two underground stations on the 34th Street – Penn Station and on the 42nd Street – Port Authority Bus Terminal, the same distance away from the hotel.

Number of floors   11.  Number of rooms   83.

Distance to:

  • City center New York - 3.0 mi
  • Airports: La Guardia (LGA) - 6.8 mi, Teterboro (TEB) - 7.2 mi
  • Train stations: Penn Station - 3000 ft, Grand Central Station - 1.3 mi
  • Underground stations: 34th Street – Penn Station - 2700 ft, 42nd Street – Port Authority Bus Terminal - 2700 ft
  • Bus stop - 700 ft
  • Restaurants: Clyde Frazier's Wine and Dine (Cuisine: American) - 600 ft, 44 & X (Cuisine: American) - 1000 ft

Rooms

General information: the main non-smoking room facilities are that they are presence of Am/Fm alarm clock, tea and coffee facilities, hair dryer and cable TV, and also in-room safe.

Room kinds:

Double Room with the king-sized bed has high speed internet access and iron

Double room with the double bed provides guests with one king size bed, high speed internet access and tea and coffee making facilities.

Double room with the queen-sized bed has coffee/tea maker inside.

Standard room with two double beds provides guests with tea and coffee makers and high speed internet access.

Double suite with the king-sized bed has standard set of facilities.

Double room with the queen bed has private bathroom with the hair dryer.

Dining options

Hotel provides its visitors with free continental breakfast.

The hotel Best Western Convention Center provides visitors with a free continental breakfast. 

Work

Among business facilities, provided by the hotel, are free Wi-Fi Internet and fax and photocopying facilities.

Additional features

Rooms and facilities for people with disabilities are available on site.

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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Elevator
  • ATM/Cash machine
  • Multilingual staff
  • Concierge desk
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Vending Machines
  • Tour desk
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Private hotel parking is possible at a location nearby and the rate is USD 47 per day.

Services
  • Maid Service
  • Laundry
  • Dry cleaning
Dining facilities
  • Continental breakfast
  • Bar/Lounge
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Fitness center
  • Exercise gym
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Tea and Coffee Facilities
  • Cable TV
  • Satellite TV
  • Ironing facilities
  • Local calls
  • Analog data port
  • Voice mail
  • Bathtub
  • Work desk
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Toilet
  • Ice machine
  • Direct dial telephone
  • Dressing area

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 17 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 10 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 
Pets

Pets are not allowed

Travelers’ questions & answers

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General information: the main non-smoking room facilities are that they are presence of Am/Fm alarm clock, tea and coffee facilities, hair dryer and cable TV, and also in-room safe.

Room kinds:

Double Room with the king-sized bed has high speed internet access and iron

Double room with the double bed provides guests with one king size bed, high speed internet access and tea and coffee making facilities.

Double room with the queen-sized bed has coffee/tea maker inside.

Standard room with two double beds provides guests with tea and coffee makers and high speed internet access.

Double suite with the king-sized bed has standard set of facilities.

Double room with the queen bed has private bathroom with the hair dryer.

Double Room
Check Prices
Best Western Convention Center Hotel Double Room
Best Western Convention Center Hotel Double Room
Best Western Convention Center Hotel Double Room
Best Western Convention Center Hotel Double Room
Best Western Convention Center Hotel Double Room
Bed type: Double Bed or King Size Bed or Two Single Beds

The room includes a Queen size bed, en-suite bathroom with a hair dryer and high speed internet.

Room facilities
    Standard Room
    Check Prices
    Best Western Convention Center Hotel Standard Room
    Best Western Convention Center Hotel Standard Room
    Best Western Convention Center Hotel Standard Room
    Best Western Convention Center Hotel Standard Room
    Best Western Convention Center Hotel Standard Room
    Bed type: Double Bed or King Size Bed or Two Single Beds

    The room includes two Double beds, high speed internet and tea and coffee making facilities.

    Room facilities
      Double Suite
      Check Prices
      Best Western Convention Center Hotel Double Suite
      Best Western Convention Center Hotel Double Suite
      Best Western Convention Center Hotel Double Suite
      Best Western Convention Center Hotel Double Suite
      Best Western Convention Center Hotel Double Suite
      Bed type: King Size Bed

      The room includes a King size bed, high speed internet, tea and coffee making facilities.

      Room facilities
        Double Room
        Check Prices
        Best Western Convention Center Hotel Double Room
        Best Western Convention Center Hotel Double Room
        Best Western Convention Center Hotel Double Room
        Best Western Convention Center Hotel Double Room
        Best Western Convention Center Hotel Double Room
        Bed type: Double Bed or King Size Bed or Two Single Beds

        The room includes a King size bed, high speed internet, tea and coffee making facilities.

        Room facilities

          Best Western Convention Center Hotel LocationWhat's nearby

          Legend
          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          What's nearby.

          City Center is 4.8km away

          Jacob K Javits Convention Center is in 400m

          Broadway City, a three story arcade, is in 800m

          Madame Tussaud’s New York, a museum, is in 800m

          The Majestic Theatre is in 800m

          Madison Square Garden, the world’s most famous arena, is in 900m

          Sherry French Gallery Inc, an art gallery, is in 900m

          Solo Impression Inc, publisher and printer, is in 900m

          Penn Plaza Pavilion, an exhibition center, is in 1km

          Macy’s, America’s department store, is in 1km

          Train stations
          • Penn Station
            2700 ft
          Convention centers
          Sport related
          • Madison Square Garden
            3000 ft
          Amusement
          Historical sites
          Museums
          Halls
          • International Protective Svc
            2300 ft
          • Manhattan Center Studios
            2300 ft
          • Madison Square Garden
            3000 ft
          Universities, Institutes
          • Ross University
            1000 ft
          • Turner School
            2000 ft
          • Nmu Medical Department
            2300 ft
          • Technical Career Institute
            2700 ft
          • Taylor Business Institute
            2700 ft
          • Barbizon Modeling Agency
            3000 ft
          • Spanish-American Institute
            3000 ft
          Theaters
          Food and meals
          • Marquee
            3000 ft
          Underground stations

          Local Attractions

          • Top of the Rock Observation Deck
            1.0 mi
            30 Rockefeller Center, New York City
          • Empire State Building
            5000 ft
            350 Fifth Avenue, New York City
          • New York Public Library
            5300 ft
            476 5th Ave New York, NY 10018, New York City
          • The Late Show with David Letterman
            5000 ft
            Ed Sullivan Theater, 1697 Broadway, between 53rd and 54th Sts, New York City
          • Ed Sullivan Theater
            5000 ft
            1697 Broadway, New York City

          Near the hotel

          • The Pershing Square Signature Center
            1300 ft
            480 W 42nd St, New York City
          • Lucky Strike Bowling Alley
            1300 ft
            624-660 W 42nd Street, New York City
          • Little Shubert Theatre
            1600 ft
            422 West 42nd Street, New York City
          • Laurie Beechman Theater
            1700 ft
            407 W. 42nd St, New York City
          • National Comedy Theatre New York
            1800 ft
            347 W. 36th St., New York City
          • Westside Theater
            1900 ft
            407 West 43rd St., New York City
          • Shubert Theatre
            2100 ft
            330 W 42nd Street, New York City

          Restaurants Nearby

          • Clyde Frazier's Wine and Dine

            84% likes this, based on 50 reviews
            Cuisine: American
            Price Range: USD 31 - USD 31

            600 ft
            485 Tenth Avenue

            Phone: 212-842-1110

          • 44 & X

            84% likes this, based on 174 reviews
            Cuisine: American
            Price Range: USD 32 - USD 41

            1000 ft
            622 10th Avenue

            Phone: 212 977 1170

          • Capizzi

            85% likes this, based on 584 reviews
            Cuisine: Italian, Pizza
            Price Range: USD 12 - USD 32

            1600 ft
            547 9th Ave

            Phone: 212-695-6900

          • 44 1/2

            75% likes this, based on 92 reviews
            Price Range: USD 31 - USD 50

            1000 ft
            626 10th Avenue

            Phone: 212 399-4450

          • Mr Biggs Bar & Grill

            63% likes this, based on 79 reviews

            1000 ft
            596 10TH Ave

            Phone: (212) 246-2030

          Getting there.

          The Hotel is located between the 11th and the 10th Avenue to the right. You can get there from George Washington Bridge, taking exit left and then it is necessary to merge onto Interstate 95 North and merge NY-9A South in the Downtown direction, then turn left to 42nd Street and right to 11th Avenue, get West 38th Street and follow direction to the 10th and 11th Ave.

          Getting around.

          The nearest bus stop is in 100m.

          The train stations are Penn Station in 700m and Grand Central Station in 2km from the hotel.

          The underground stations on the 34th Street, called Penn Station (in 700m) and on the 42nd Street, called Port Authority Bus Terminal (in 700m)

          Public hotel parking is possible for additional charge.

          Best Western Convention Center Hotel Reviews

          Guest reviews are submitted by our customers after their stay at Best Western Convention Center Hotel

          Average guest rating

          6.6
          out of 10
          Good
          Based on 155 reviews

          Rating by category:

          Location
          5.8
          Dining
          7.1
          Rooms
          6.9
          Service
          6.0
          Value
          6.7

          Individual guest reviews

          • Older travelers

            Included breakfast.

            Untidy location with street and footpaths littered with rubbish.

            • Average rating
              7.4
          • Couple

            Everything! Great location, nice staff, really confortable and clean rooms, good breakfast. As hostels are really expensive in nyc, it's really a good deal to choose this hotel instead.

            • Average rating
              10.0
          • Single

            The kindness of the staff

            small room, slow elevator, poor breakfast

            • Average rating
              5.8
          • Older travelers

            Location was ok as you were about ten minutes walk from Times square, the bus station & train station. Breakfast available every morning.

            • Average rating
              7.8
          • Couple

            Friendly staff.breakfast and WiFi included.

            Train track is just under your window and engine honks are extremely loud. Hotel area is neglected. only one elevator (long wait during morning hours)

            • Average rating
              7.0
          • Single

            Onlky wi-fi access

            The staff, the quality of service, too expensive for the value, poor facilities

            • Average rating
              3.8
          • Group of friends

            fairly well located for time square, clean rooms comfy beds and helpful staff. nice breakfast

            hotel looks pretty rough from outside rooms small fairly basic accommodation

            • Average rating
              6.6
          • Single

            Good breakfast.

            The nearest subway station is quite far away. Even Taxis are not easily available on 38th street. One needs to walk to either 10th Av. or 9th Av. to get a taxi.

            • Average rating
              5.8
          • Single

            Its nearness to the Zaviet Convention center, its hardly 50 meters away.

            Connectivity with the rest of the city and the breakfast did not have many choices

            • Average rating
              8.2
          • Single

            Excellent Location. Just 5 mins. walking to Javits Convention Center and 20 mins. walking to Times Square. Small Room but clean and comfortable.

            Everything was OK for me. Maybe improve breakfast. Everyday same breakfast, nothing different to choose.

            • Average rating
              7.8
          • Single

            Helping & caring staff. Excellent outside view from the room.

            Everything was excellent about the Best Western Convention Center.

            • Average rating
              10.0
          • Group of friends

            It is located within walking distance to Times Square, pretty good location. Staffs are friendly, and the room is clean which is the most important thing to me.

            • Average rating
              7.0
          • Group of friends

            A minutes walk to Convention Center. That's it.

            In every aspects, inferior to the standard hotel. FedEx pick up service must be done by myself, for example. No coffee in daytime and night. No refregerator in room. Noisy at night due to 24 hour open taxi repair shop just in front of hotel.

            • Average rating
              2.8
          • Older travelers

            The staff is unfriendly, the rooms are very small and not clean, there is a lot of noise from the garage/body repair/ taxi service, next door. The location is in an area dangerous at night. The hotel has nothing to do with Best Western hotels chain, is just a very bad franchise. It's the worst hotel i have ever been. I would suggest to Best Western to cancel this franchise, otherwise they will ruin their image.

            • Average rating
              2.4
          • Single

            The location is good. 15 minutes walk from Times Square and from Penn station. Breakfast was ok. The room was small but clean and WiFi worked anywhere in the hotel

            The hotel only has one elevator (which was out of order when I checked in..).The breakfast room is too small and you have to eat while you are standing

            • Average rating
              5.8
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          Why book with us?

          Low prices
          Enjoy our best price guarantee and special offers.
          Free cancellations
          Usually cancellations can be made without charge close to your arrival date (check policies).
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