Best Western Butterfly Hotel - Zermatt  3 stars

Bodmenstrasse 21, Zermatt, Switzerland, CH-3920  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
 Free Wi-Fi

Free Wi-Fi in rooms


24-hour reception


Express check-in/-out


Fitness center

 Sports activities

Tennis court

Horseback riding


Billiards/Pool tables

 Spa and relaxation


Turkish bath

Steam bath





The 3-star Best Western Butterfly is situated in the center of Zermatt. This deluxe hotel dates from 1969 and was refurbished in 1999.

It is located 20 minutes drive from Gorner Ridge, Forest Fun Park and Matterhorn Glacier Paradise. A 10-minute walk to the center of Zermatt.

5 minutes' walk to Zermatt train station. Due to the hotel's central location, it will only take you a 90-minute drive to get to Malpensa airport.


This property counts 35 guestrooms featuring Special Twin Room, Economy Twin Room and Deluxe Triple Room. They are fitted with a bathtub, a shower and a hairdryer in the en-suite bathrooms.


The traditional restaurant offers outstanding Swiss cuisine. The coffee bar stocks tea to enjoy in a homelike atmosphere.


The hotel offers internet access and a photocopier and friendly staff.


The ski facilities include a ski pass and a ski storage room. Such sports activities as hiking, skiing and billiards are provided on-site.


Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of rooms   39.

City Center Zermatt - 1000 ft
Airports Malpensa (MXP) - 54.3 mi, Lugano (LUG) - 55.9 mi
Train Stations Zermatt - 700 ft, Zermatt GGB - 1000 ft
Bus stop - 7.2 mi
Restaurants China Garden (cuisine: Chinese) - 300 ft, Time Out Sportsbar and Grill (cuisine: American, Grill, Fusion) - 200 ft
Ski areas Pollux - 600 ft, Zermatt-Matterhorn Ski Resort - 2.0 mi
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General information



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  • Free Wi-Fi
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Vending machines
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/Facilities for disabled
  • Skiing
  • Horseback riding
  • Hiking
  • Paid ski shuttle
  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Laundry
  • Grocery shopping service
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service
Dining facilities
  • Bed and breakfast
  • Restaurant
  • Bar/Lounge
Meeting facilities
  • Meeting room
  • Business corner
  • Fax/Photocopying
Children's facilities
  • Cribs available
  • Paid babysitting/Child services
Leisure facilities
  • Tennis court
  • Billiards/Pool tables
  • Fitness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Shiatsu massage
  • Library
Room facilities
  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock



from  2 pm


until  11 am

Children and extra beds
  • Maximum capacity of extra beds in a room is 1. 

Pets are allowed on request.

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Twin Room
Check Prices
Best Western Butterfly Twin Room
Best Western Butterfly Twin Room
Best Western Butterfly Twin Room
Best Western Butterfly Twin Room
Bed type: 2 Single beds or Queen Size bed or Double or Twin beds
Size: 220 sq. feet

Double or Twin STANDARD

Room facilities
    Standard Triple Room
    Check Prices
    Bed type: Triple

    Triple Room

    Room facilities
      Check Prices
      Best Western Butterfly Suite
      Best Western Butterfly Suite
      Best Western Butterfly Suite
      Best Western Butterfly Suite
      Bed type: 2 Single beds
      Room facilities
        Junior Suite
        Check Prices
        Best Western Butterfly Junior Suite
        Best Western Butterfly Junior Suite
        Best Western Butterfly Junior Suite
        Best Western Butterfly Junior Suite
        Bed type: 2 Single beds

        Junior Suite, 2 Single Beds, Balcony - Internet Special

        Room facilities
          Deluxe Twin Room
          Check Prices
          Best Western Butterfly Deluxe Twin Room
          Best Western Butterfly Deluxe Twin Room
          Best Western Butterfly Deluxe Twin Room
          Best Western Butterfly Deluxe Twin Room
          Bed type: 2 Single beds or Twin beds
          Size: 305 sq. feet

          TWIN DELUXE

          Room facilities
            Economy Double Room
            Check Prices
            Best Western Butterfly Economy Double Room
            Best Western Butterfly Economy Double Room
            Best Western Butterfly Economy Double Room
            Best Western Butterfly Economy Double Room
            Bed type: Double Bed or 2 Single beds or Queen Size bed
            Size: 195 sq. feet

            Economy Twin

            Room facilities

              Best Western Butterfly LocationWhat's nearby

              • Current hotel
              • Hotels nearby
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              What's nearby

              Tourist attractions
              • Zermatt
                2.9 mi
              Popular areas
              • City Center
                700 ft
              Places of interest
              • Gemeindeverwaltung
                1400 ft
              Convention centers
              • Vernissage Centre Culturel
                400 ft
              • FIZ Fun In Zermatt AG
                1400 ft

              Local Attractions

              • The Matterhorn
                3.3 mi
              • Matterhorn Glacier Paradise
                3.8 mi
                Zermatt 3920Switzerland
              • Breithorn
                5.7 mi
              • Klein Matterhorn
                5.9 mi
              • Allalinhorn
                6.8 mi

              Near the hotel

              • Pollux
                600 ft
              • Stoked Swiss Ski and Snowboard School
                1000 ft
                Bahnhofstrasse 72, Zermatt
              • Matterhorn Museum
                1300 ft
                Kirchplatz, Zermatt
              • Sunnegga Paradise
                1700 ft
              • Zermatt Fun
                3600 ft
                CP 281, Zermatt

              Restaurants Nearby

              • China Garden

                60% likes this, based on 72 reviews
                Cuisine: Chinese

                300 ft
                Bahnhofstrasse 18

                Phone: 027 967 53 23

              • Time Out Sportsbar and Grill

                77% likes this, based on 29 reviews
                Cuisine: American, Grill, Fusion, Gastropub
                Price Range: USD 16 - USD 40

                200 ft
                Brantschenhaus 18

                Phone: +41 27 967 26 26

              • Derby

                300 ft

                Phone: 41-27/966 39 99

              • Steakhouse 'zur alten Muhle'

                73% likes this, based on 21 reviews
                Cuisine: Steakhouse
                Price Range: USD 31 - USD 42

                300 ft
                Bahnhofstrasse 18

                Phone: 027 967 67 00

              • Swiss Chalet

                79% likes this, based on 29 reviews
                Cuisine: Swiss

                300 ft
                Bahnhofstrasse 18

                Phone: 00 41 27 967 58 55

              Best Western Butterfly Reviews

              Guest reviews are submitted by our customers after their stay at Best Western Butterfly

              Average guest rating

              out of 10
              Based on 102 reviews

              Rating by category:


              Individual guest reviews

              • Couple

                An excellent 3-star hotel indeed! Clean, well-kept, good location yet quietly tucked away. And thank you Hotel Butterfly, for upgrading my husband and I to a junior suite for free, during a very busy time in Zermatt.

                • Average rating
              • Family with children

                Hotel Butterfly is very close to the train station. The rooms were comfortable, and we appreciated the bar/breakfast area for socializing with friends. They easily accommodated our request for 3 people in a room, and my kids were thrilled that the beds were all separate. We traveled with a group, and we were pleasantly surprised that the hotel was able to place all 5 rooms together. The reception worker was very helpful with directions and information about activities. She confirmed that generally has great prices, but did suggest emailing for specials/packages during ski season.

                • Average rating
              • Older travelers

                Cleanliness, bery polite staff and 2 min walkable distance to train station.

                Room heaters are not really effective however hotel arranged temporary room heater.

                • Average rating
              • Older travelers

                Very nice rooms and wonderful view of Matterhorn from balcony. Beautiful flower boxes outside. Very helpful reception staff. Very good breakfast.Quiet location and very convenient for the Station.

                • Average rating
              • Group of friends

                Good simple hotel, great value for Zermatt located 5 minutes walk from the train station.

                • Average rating
              • Single

                Great location, clean and with very friendly staff. Free Wi-Fi. Good breakfast and good value for money. What more could you want?

                • Average rating
              • Couple

                Free Wi-Fi, Friendly & Helpful Hotel Staff

                • Average rating
              • Couple

                Very close to the train and the gornergrat train

                2 mattress for queen bed.

                • Average rating
              • Couple

                It takes about 5 mins to walk from the train station, easy to find. There is heater provided which is good. The staff there are nice. And, the view of the room is very nice, facing the mountain with snow.

                It is better to provide slippers in the hotel.

                • Average rating
              • Family with children

                Room, Balcony view, BF is great; Location is just few steps from Railway station

                • Average rating
              • Family with children

                Convenient location, helpful and friendly staff who spoke good English.

                • Average rating
              • Family with children

                The location of the hotel is very conveninent from the train station and the main street. The hotel staff was friendly and helpful. Since we travelled with a four-year old, the hotel kindly upgraded us to the triple room which was more spacious. Our daughter was very happy as she had her very own bed! The room was clean and comfortable. There was really nothing to complain about.

                • Average rating
              • Family with children

                The staffs are very helpful on information and friendly.the breakfast very the eggs!

                • Average rating
              • Older travelers

                Friendly and helpful staff and nice atmosphere in both the hotel and its restaurant. Convenient location close to the ski train and bus and the main train station. Very clean and spacious rooms and bathrooms. Good selection at breakfast. This was my third time staying there and it has been equally good each time.

                • Average rating
              • Older travelers

                2 minutes walk from train station & main street Good quality rooms & facilities

                • Average rating
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              Why book with us?

              Low prices
              Enjoy our best price guarantee and special offers.
              Free cancellations
              Usually cancellations can be made free of charge close to your arrival date (check policies).
              Guaranteed room
              You get instant confirmation directly from the hotel's reservation database.

              Hotel Awards

              SwissHOTEL AWARDSHighly RecommendedZermattBest Western Butterfly

              According to guest reviews, the hotel has been rated asBest Design Hotels in Switzerland

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