Best Western Burns Hotel - London  3 stars

18-26 Barkston Gardens, London, United Kingdom, SW5 0EN  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Towel rail was always boiling hot - Breakfast was very pleasant - Very convenient for heathrow airport by tube
  • Floors and walls are paper thin - Hotel staff was amazingly friendly - Bathroom good-sized
  • Food was delicious - No air conditioning - Highly recommended
  • Breakfast was good - Bilingual staff was helpful - 2 mins walk to tube station - Room was small but clean
  • Complimentary toiletries are good quality - Central location was also great


The three-star Best Western Burns Hotel Kensington is located in central London near key historic venues.

Set in Victorian building, the hotel offers free Wi-Fi.

All 104 rooms include satellite TV.

Ellen Terry bar serves drinks and Patio restaurant is open for a snack.

Earl's Court Underground Station is within two minutes walking.

Number of rooms   105.

City Center London - 2.9 mi
Airports London City Airport (LCY) - 10.4 mi, London Heathrow (LHR) - 11.6 mi
Train Stations Paddington Station - 1.9 mi, Victoria Station - 2.1 mi
Underground stations Gloucester Road - 2000 ft, Earl's Court - 1000 ft
Bus stop - 1000 ft
Restaurants Blackbird (cuisine: British, Brew Pub, Gastropub) - 400 ft, Mansion bar and parlour (cuisine: British, Fish & Chips) - 200 ft


All rooms feature free Wi-Fi, satellite TV and spacious beds.

Dining options

Ellen Terry bar serves drinks and various cocktails.

Patio restaurant offers regional dishes and pleasant surrounding.

You can start your day with a full english breakfast, which costs GBP 9.50 per person per night. 


The conference rooms feature modern equipment.

Free Wi-Fi is available.

This field is required.
Email not defined
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel

General information



First Name
To get your review moderated and published, please read our Terms and Conditions.


  • Parking
  • Safe deposit box
  • Currency exchange
  • Elevator
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Trouser Press
  • Tour desk
  • Designated smoking area

Wireless internet is available in public areas and is free of charge.

Guest Parking

No parking available.

  • Laundry
  • Dry cleaning
Dining facilities
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Health club
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour Room Service
  • Heating
  • Tea and Coffee Facilities
  • Cribs available
  • Mini bar
  • Mirror
  • Dressing area
Living Area
  • Sitting area
  • Bathtub
  • Hair dryer
  • Shower
  • Cable TV
  • Satellite TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • Direct dial telephone



from  2 pm


until  11 am

Children and extra beds
  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of GBP 10 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 
  • Maximum capacity of cribs in a room is 1. 

Pets are not allowed.

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

All rooms feature free Wi-Fi, satellite TV and spacious beds.

Standard Room
Check Prices
Best Western Burns Hotel Standard Room
Bed type: 2 Single beds or Double Bed or 1 Single bed
Size: 195 sq. feet

Elegant non smoking room decorated in nice colors. It provided with a comfortable Single bed a spacious work area with desk and a contemporary bathroom with all necessary amenities.

Room facilities
    Twin Room
    Check Prices
    Best Western Burns Hotel Twin Room
    Bed type: 2 Single beds or Double Bed or 1 Single bed
    Size: 195 sq. feet

    Elegant non smoking room decorated with large mirrors. It provided with two comfortable Single beds a spacious work area with desk and a dressing table. In the room you'll also find a contemporary bathroom with all necessary amenities.

    Room facilities
      Double Room
      Check Prices
      Best Western Burns Hotel Double Room
      Bed type: 2 Single beds or Double Bed or 1 Single bed
      Size: 195 sq. feet

      Elegant non smoking room decorated in light colors. It provided with a comfy Double bed a spacious work area with desk and a contemporary bathroom with all necessary amenities.

      Room facilities
        Superior Room
        Check Prices
        Best Western Burns Hotel Superior Room
        Bed type: King Size bed or Double Bed

        Spacious and well decorated room provided with a luxurious King size bed. It also has a flexible work area with the desk and a contemporary bathroom with all modern amenities.

        Room facilities
          Family Room
          Check Prices
          Best Western Burns Hotel Family Room Triple Room
          Bed type: 1 Double and 1 Single bed or Double Bed or 2 Single beds
          Size: 220 sq. feet

          Spacious and well decorated room provided with a luxurious Double bed and a Single bed. It also has a flexible work area with the desk and a contemporary bathroom with all modern amenities.

          Room facilities
            Triple Room
            Check Prices
            Best Western Burns Hotel Triple Room
            Bed type: Triple or 3 Single beds
            Size: 195 sq. feet

            Elegant non smoking room decorated in warm colors. It provided with three comfy Single beds a spacious work area with desk and contemporary bathroom with all necessary amenities.

            Room facilities

              Best Western Burns Hotel LocationWhat's nearby

              • Current hotel
              • Hotels nearby
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              What's nearby

              What's nearby.

              Kensington Palace with adjoining gardens is located nearby

              Royal Albert Hall, a luxurious location for public events is within walking distance

              Earls Court Exhibition Center, 400 m, the largest exhibition venue in central London

              Saint Stephens Church, 500 m, an Anglican church

              Envie D'Art, 800 m, a new generation art gallery

              Tourist attractions
              • 1000 ft
              • Hackelbury Fine Art
                2000 ft
              • Envie D'Art
                2700 ft
              • Stamford Bridge
                3700 ft
              Places of interest
              • Saint Stephens Church
                1700 ft
              • Saint Yeghiche America Church
                2300 ft
              • The Harrington Club
                2700 ft
              • St Augustine's Church, Kensington
                2700 ft
              • Ismaili Centre
                3000 ft
              • Holy Trinity Church
                3700 ft
              Convention centers
              • Earls Court Exhibition Centre
                1400 ft
              • Institut français du Royaume-Un
                3000 ft
              Shopping areas
              • Kensington High Street
                3000 ft
              • The Mediatheque
                3000 ft
              • Cinema Lumiere
                3000 ft
              • Cineworld
                3300 ft
              • Beatrix Potters Inspiration
                3300 ft
              • Baden-Powell House Museum
                3000 ft
              • The Dana Centre
                3000 ft
              • Natural History Museum
                3300 ft
              Universities, Institutes
              • Chelsea and Westminster Hospital
                3000 ft
              • R B S Gallery
                2700 ft
              Underground stations
              • Earl's Court
                700 ft
              • Gloucester Road
                1700 ft
              • West Brompton
                2000 ft
              • High Street Kensington
                2700 ft
              • West Kensington
                3300 ft

              Local Attractions

              • Chelsea
                5300 ft
              • Diana Princess of Wales Memorial Fountain
                1.2 mi
                Hyde Park, London
              • Harrods
                1.3 mi
                87-135 Brompton Road, London
              • Princess Diana/Dodi Fayed Memorial
                1.3 mi
                Harrods, Knightsbridge, London
              • Chelsea Royal Hospital
                1.3 mi
                Royal Hospital Road, London

              Near the hotel

              • Tardis Police Box
                500 ft
                236 Earls Court Road, London
              • Baden-Powell House
                2900 ft
                65-67 Queens Gate, London
              • Natural History Museum
                3500 ft
                Cromwell Road, London
              • Leighton House Museum and Art Gallery
                3700 ft
                12 Holland Park Road, London
              • Victoria and Albert Museum
                4600 ft
                Cromwell Road, London
              • Science Museum
                4300 ft
                Exhibition Road, London
              • RCM Museum of Musical Instruments
                4200 ft
                Prince Consort Road, London

              Restaurants Nearby

              • Blackbird

                60% likes this, based on 264 reviews
                Cuisine: British, Brew Pub, Gastropub
                Price Range: USD 10 - USD 26

                400 ft
                209 Earls Court Rd

                Phone: 020 7835 1855

              • Mansion bar and parlour

                66% likes this, based on 21 reviews
                Cuisine: British, Fish & Chips

                200 ft
                34-44 Barkston Gardens

                Phone: 02073709130

              • Courtfield

                62% likes this, based on 103 reviews

                300 ft
                187 Earls Court Road

                Phone: +44(0)20 73702626

              • The Little French Restaurant

                75% likes this, based on 251 reviews
                Cuisine: French
                Price Range: USD 44 - USD 49

                500 ft
                18 Hogarth Place

                Phone: +44 (0)20 7370 0366/7244 6082

              • Gourmet Burger Kitchen - Earls Court

                82% likes this, based on 244 reviews
                Cuisine: Hamburgers
                Price Range: USD 12 - USD 24

                700 ft
                163 Earls Court Road

                Phone: 0207 373 3184

              Getting around.

              Earl's Court Underground Station is within two minutes walking.

              Best Western Burns Hotel Reviews

              Guest reviews are submitted by our customers after their stay at Best Western Burns Hotel

              Average guest rating

              out of 10
              Very good
              Based on 291 reviews

              Rating by category:


              Individual guest reviews

              • Single

                Excellent location for that price

                Passcode required for wifi Internet access

                • Average rating
              • Single

                Reception staff very good location good ideal for what I required plenty of restaurants near by if you wished to eat out .

                I did not like the room I was allocated which was in a basement facing the street also there were bars on windows so not very good if a fire occurred

                • Average rating
              • Group of friends

                The hotel was very clean and the staff were excellent - friendly and helpful.

                This hotel is NOT value for money - do not stay here unless you have to!! The rooms are TINY - we had absolutely no free space. There was only 6 inches between the end of the bed and the wall, you could barely walk past. Some of the rooms are in the basement, with no natural light. The lift can only fit 2 people with the smallest of suitcases. Stay elsewhere!

                • Average rating
              • Single

                Good staff, very polite

                Old, room needs renovating (but still good for the price I paid)

                • Average rating
              • Single

                Just around the corner from the underground tube station and Earls Court restaurants.

                One of the clerks gave me wrong directions to my room when I checked in. Creaky floor boards in rooms.

                • Average rating
              • Group of friends

                Loved location very near earls court underground. Lovely spacious room. Lovely breakfast and lovely bar.

                • Average rating
              • Older travelers

                The downstairs bar area and restaurant were lovely.

                The furnishings really need to be updated.

                • Average rating
              • Single

                Friendly staff, ability to use wifi and work from the room.

                The constant noise of the tubes.

                • Average rating
              • Single

                The staff are quite friendly and helpful. The room I was assigned to is very well-facilitated and quite clean and tidy. The breakfast was excellent, with a good range of choices offered. The location is excellent, being about 5 mins walk away from the Earl's Court Underground Station and there are many shops and eating outlets, including m&s Simply Food, Co-Op, Boots and Burger King nearby.

                The cost of breakfast was not included when booking was made. In the end I have to get breakfast vouchers from the counter staff and the bills were added on top of the room charge for the 5 nights I stayed. For regular internet users, please be warned that the Wifi, although free of charge, can be quite unstable from time to time, especially in the evenings. I had to restart my laptop and re-login in other to stay online.

                • Average rating
              • Group of friends

                The location was brilliant and the area itself very pretty. The staff, with one or two exceptions were very pleasant and helpful.

                On two occasions, a Saturday and following Sunday, the restaurant simply closed - without notice or bonus. On Saturday they were booked for a special event and would not take room service orders. On Sunday, we returned from an exhausting day only to find the dining room was closed. While there were other places nearby, advance notification of the closing would have been great appreciated.

                • Average rating
              • Group of friends

                The Earl's Court part of town is nice, the hotel is located in a quiet street and yet close to the tube. The single room was small but comfortable, and everything in it worked. Ideal hotel for a city trip.

                • Average rating
              • Single

                The price was good, considering I was paying on average 80 GBP per day because of a special offer by, and the location, very close to a London Underground station (Earl's Court) and a few local shops, was very good.

                I think the staff should look a little bit better after the cleanliness of the rooms!

                • Average rating
              • Single

                Unfortunately, the only positive thing was the cleanliness of the room, as the cleaning staff did very good work changing towels every day. All the rest of the hotel services was bad...

                A very bad overall choice, especially as it's supposed to be 3* and I paid some 300£ for 4 nights!!...Room was extremely small (you can hardly move from bed to bathroom) as well as with timeworn and smelly furniture, pretty much warm for summer (no air conditioning), with very much noise coming from creaking wooden floor, stairs and other rooms, even from the near train station...Horrible sleep!!...Shower not working properly, as water pressure is really insufficient so it takes you one hour to get a proper shower!! I asked the receptionist to have somebody check it but they just said that's it!!...Don’t fool yourselves that the hotel is near the Underground station, there are also other hotels on the same street that might be better. This one is definitely bad and you must avoid it!!

                • Average rating
              • Older travelers

                the hotel was generally very noisy we had a room by the front porch which was the smoking area and were awoken at 06.30 the water system appeared to have its main outlet for the whole hotel through the room. on the whole I would stay at the hotel again but avoid room 67 like the plague

                • Average rating
              • Single

                The room though small was quiet and comfortable. There was nothing else to commend it. The price was totally different to my last stay at this hotel.

                The mix up with my payment was not acceptable and I ended up with no breakfast. The reception staff on arrival were not sympathetic though the hotel had cocked up.

                • Average rating
              Show big map »

              Why book with us?

              Low prices
              Enjoy our best price guarantee and special offers.
              Free cancellations
              Usually cancellations can be made free of charge close to your arrival date (check policies).
              Guaranteed room
              You get instant confirmation directly from the hotel's reservation database.

              Hotel Awards 2014

              UKHOTEL AWARDSRecommendedLondonBest Western Burns Hotel

              According to guest reviews, the hotel has been rated asBest Family Hotels in United Kingdom

              Use Badge

              Hotels nearby
              London hotels
              Cities nearby
              Popular destinations
              Worldwide hotels
              Popular Holidays