Clean rooms and friendly staff. Great location next to the river. Got useful tips about what to see. Free bikes available for rent. Evening meals included for Best Western members.

Would be happy to recommend.

Just about everything. If you are still a Best Western member you can eat from the buffet in the evening. Free of charge!!! And the registration is completely free of charge. When I am near there I will spend the night there again.

The only point is that for breakfast we always had the same thing. That's all there is to criticize.

The surrounding area to an oxbow lake of the Ume river is very beautiful and well maintained. The buffets in the evening (18 - 20 o'clock!!) and at breakfast time are very good. This chain visibly saves on personnel - but still creates quality.

I'm thrilled with the value for money at this hotel. The room was great - clean and comfy. The location, overlooking the lake, was lovely. The staff treated us exceptionally well, with helpful and cheerful service.

The only small improvement needed for breakfast items would be to have labels for the dishes.

breakfast rich, staff customer-oriented

Room very small, little possibility to store clothes, sauna as announced in the brochure and the travel guide not working

The sound insulation of the rooms was very good.

200SEK for a cat is a proud extra charge. The WLAN is so slow that it was not usable. Today, this can be easily solved technically. If you want.

best western exceeded our expectations once again during our relaxing stay in umea. the staff was friendly and caring, and the breakfast was delicious. we enjoyed the cozy lounge and the convenient location near the airport.

Lights in the rooms didn't work.

I regularly book the hotel as a stopover in the north direction. So far I have always been very satisfied.

Hotelstaff was exeptionally nice and welcoming. Nice location on the river. Good breakfast.

Our stay in this hotel was lovely! The location was amazing, right next to the quiet river and very close to the airport. Our room was spacious and comfortable, with a fantastic view of the surrounding area. The breakfast was exceptional, with plenty of options to choose from. We were also pleasantly surprised by the great service provided by the friendly staff.

The reception area could have been better manned, as we had trouble getting assistance a few times.

The location next to the river was very nice, the food was lacking in choice but of a good standard and as much as you could eat.

I found the rooms similar to what I would expect in a prison. The noise from the rooms above ensured that I had little sleep. The walls were flimsy and the room had no obvious sound proofing. The facilities are basic with no option for tea or coffee.

Good hotel, good service also for the accompanying dog and bicycles free for a round with the dog.

The breakfast generous, beds comfy, and airport noise minimal. Convenient parking. Nice area of the building. Close to airport, walkable with luggage in 20 minutes. Friendly staff, accommodating dietary needs. Free bike rental. Lovely location, quiet despite being on industrial estate. Staff prepped a takeout bag for breakfast. Helpful and cheerful. Good breakfast and dinner included. Convenient location off main highway. Great for overnight stay. City offers other options. a pleasant stay with convenient amenities and friendly staff.

- Gevalia for breakfast! - tasty bread

- Beds could not be joined together. - Toilet was too close to towel hangers, so it may be difficult for taller people to sit comfortable.

Our stay at Best Western was absolutely delightful. We were warmly welcomed by the friendly staff who went above and beyond to ensure our comfort. The hotel's homely atmosphere, with wooden floors and unique artwork, created a cozy ambiance. The dinner buffet exceeded our expectations, offering delicious homemade dishes and a variety of salads. We were impressed by the gluten-free options available without having to request them. The hotel's location, right on the river, provided a pleasant surprise and beautiful views. it was the perfect venue for our family gathering and we would gladly return.

We do recommend this hotel.