Best Western Bar Harbour Inn Massapequa Park

Our stay at this location was not a good one.

We have family in the area and it is by far the best value on the island in and around this location.

The lobby has been very nicely decorated and the bed was very comfortable.

There was a love seat, 2 chairs, an end table, coffe table, writing desk, armoire, TV armoire, and King bed.

The lobby was lovely and the bed was comfortable.

The room and bathroom were very large however the layout was weird.

When you walked into the room you walked past the bathroom into a large square room.

I do not eat the continental breakfast but there is cereal and bagels etc.

The continental Breakfast was the worst that I have ever had we tried breakfast on a Monday and Tuesday and I swore the pastries and bread were leftovers from the weekend.

Close to all shopping and some good restaurants.

Good Location, staff friendly, Children friendly enviornment.

The staff seemed very slow at check in and did not listen to questions that were asked.

The power went out (alarm never went off), water was freezing for showers and instead of apologizing and attempting to be accomodating, the woman at the front desk was shockingly SO rude and blew off our concerns and questions.

The poor guy who also worked at the front desk was kind enough to give us a small discount for one of the nights, although got reprimanded for it (in front of us), by none other than Miss Charming.

The staff was helpful and friendly and there was easy instant wireless internet access.

The lovely pool shown on the website was not open.