Best Western Alpen Resort - Zermatt  4 stars

Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Best Western Alpen Resort is a 4-star traditional hotel offering wonderful views of Matterhorn Mountain. The building was renovated in 2002.

Nestled in the center of Zermatt and a 5-minute walk from Zermatt GGB train station. It will take you 5 minutes to get to Stoked Swiss Ski and Snowboard School, Matterhorn Museum and Sunnegga Paradise.

Malpensa airport is 90 minutes' drive from the hotel.

Rooms

The hotel rooms are luxury, all of them come with a laptop-size safe, individual climate control, Wi-Fi, a patio and a minibar. Guestrooms feature parquet floor and wooden furnishing.

Eat

Every day a complimentary breakfast is served in the dining room. The gastronomic restaurant provides excellent meals. The small bar serves a selection of coffee.

Work

Business facilities at Best Western Alpen Resort include a business center, a meeting room and a photocopier.

Relax

The property features a game room, babysitting service and a play area for children. Best Western Alpen Resort offers sports activities including tennis, hiking and skiing.

Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

No parking available.

Number of rooms   55.

City Center Zermatt - 2300 ft
Airports Malpensa (MXP) - 54.2 mi, Lugano (LUG) - 55.7 mi
Train Stations Zermatt GGB - 1400 ft, Zermatt - 1400 ft
Bus stop - 7.0 mi
Restaurants Corbeau d'Or (cuisine: Delicatessen) - 600 ft, La Ginabelle - 800 ft
Ski areas Pollux - 1200 ft, Zermatt-Matterhorn Ski Resort - 1.7 mi
This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General
  • Parking
  • Safe deposit box
  • Currency exchange
  • Elevator
  • Multilingual staff
  • Concierge desk
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Tour desk
  • Designated smoking area
Activities
  • Spa & wellness center
  • Table tennis
  • Hiking
Services
  • Bell staff/porter
  • Maid Service
  • Laundry
  • Shuttle service
Dining facilities
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting room
Children's facilities
  • Child care
  • Children's play area
  • Game room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Tennis
  • Solarium
  • Skiing
  • Tennis court
  • Hot tub
  • Ski pass
  • Shiatsu massage
  • Ski storage
  • Hammam
Room view
  • Garden view
  • Mountain view
  • Landscape view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Patio
  • Mini bar
  • Terrace
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Hair dryer
Media
  • Cable TV
  • Analog data port
  • AM/FM alarm clock
  • Internet access

Policies

Check-In

from  2 pm

Check-Out

until  11 am

Children and extra beds
  • One child may stay for free in an extra bed. 
  • One child may stay at the price of CHF 60 per person per night in an extra bed. 
  • Older children/adults may stay at the price of CHF 70 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 2. 
Pets

Pets are not allowed.

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Twin Room
Check Prices
Best Western Alpen Resort Twin Room
Best Western Alpen Resort Twin Room
Best Western Alpen Resort Twin Room
Best Western Alpen Resort Twin Room
Best Western Alpen Resort Twin Room
Bed type: 2 Single beds or Triple or Double Bed
Size: 325 sq. feet
View: Mountain view,

Single room

Room facilities
    Standard Triple Room
    Check Prices
    Best Western Alpen Resort Standard Triple Room
    Best Western Alpen Resort Standard Triple Room
    Best Western Alpen Resort Standard Triple Room
    Best Western Alpen Resort Standard Triple Room
    Bed type: Triple or 3 Single beds
    Size: 325 sq. feet
    Room facilities
      Standard Quadruple Room
      Check Prices
      Bed type: Quad
      Room facilities
        Special Two-Bedroom Apartment
        Check Prices
        Best Western Alpen Resort Special Two-Bedroom Apartment
        Best Western Alpen Resort Special Two-Bedroom Apartment
        Best Western Alpen Resort Special Two-Bedroom Apartment
        Best Western Alpen Resort Special Two-Bedroom Apartment
        Size: 325 sq. feet
        Room facilities
          Family Twin Room
          Check Prices
          Best Western Alpen Resort Family Twin Room
          Best Western Alpen Resort Family Twin Room
          Best Western Alpen Resort Family Twin Room
          Best Western Alpen Resort Family Twin Room
          Best Western Alpen Resort Family Twin Room
          Bed type: 2 Single beds
          Size: 325 sq. feet
          View:
          Room facilities
            Family Quadruple Room
            Check Prices
            Bed type: Quad
            Room facilities
              Family Two-Bedroom Apartment
              Check Prices
              Best Western Alpen Resort Family Two-Bedroom Apartment
              Best Western Alpen Resort Family Two-Bedroom Apartment
              Best Western Alpen Resort Family Two-Bedroom Apartment
              Best Western Alpen Resort Family Two-Bedroom Apartment
              Size: 325 sq. feet
              Room facilities
                Economy Single Room
                Check Prices
                Best Western Alpen Resort Economy Single Room
                Best Western Alpen Resort Economy Single Room
                Best Western Alpen Resort Economy Single Room
                Best Western Alpen Resort Economy Single Room
                Bed type: 1 Single bed or Double Bed or 2 Single beds
                Size: 270 sq. feet
                View: Garden view
                Room facilities
                  Panoramic Double Room
                  Check Prices
                  Best Western Alpen Resort Panoramic Double Room
                  Best Western Alpen Resort Panoramic Double Room
                  Best Western Alpen Resort Panoramic Double Room
                  Best Western Alpen Resort Panoramic Double Room
                  Bed type: Double Bed or 2 Single beds
                  Size: 325 sq. feet
                  Room facilities
                    Panoramic Triple Room
                    Check Prices
                    Best Western Alpen Resort Panoramic Triple Room
                    Best Western Alpen Resort Panoramic Triple Room
                    Best Western Alpen Resort Panoramic Triple Room
                    Best Western Alpen Resort Panoramic Triple Room
                    Bed type: 3 Single beds or Triple
                    Size: 325 sq. feet
                    Room facilities

                      Best Western Alpen Resort LocationWhat's nearby

                      Legend
                      Legend
                      • Current hotel
                      • Hotels nearby
                      • Airports
                      • Underground stations
                      • Train stations
                      • Parks
                      • Tourist attractions
                      • Museums
                      • Convention centers
                      • Stadiums
                      • Food and meals
                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      What's nearby

                      Popular areas
                      • City Center
                        2000 ft
                      Places of interest
                      • Gemeindeverwaltung
                        2700 ft
                      Convention centers
                      • Vernissage Centre Culturel
                        1700 ft
                      Amusement
                      • FIZ Fun In Zermatt AG
                        2700 ft

                      Local Attractions

                      • Zermatt Fun
                        5200 ft
                        CP 281, Zermatt
                      • The Matterhorn
                        3.3 mi
                        ZermattSwitzerland
                      • Matterhorn Glacier Paradise
                        4.1 mi
                        Zermatt 3920Switzerland
                      • Breithorn
                        5.9 mi
                        ZermattSwitzerland
                      • Klein Matterhorn
                        6.1 mi
                        Switzerland

                      Near the hotel

                      • Sunnegga Paradise
                        900 ft
                      • Pollux
                        1200 ft
                        ZermattSwitzerland
                      • Stoked Swiss Ski and Snowboard School
                        2500 ft
                        Bahnhofstrasse 72, Zermatt
                      • Matterhorn Museum
                        2900 ft
                        Kirchplatz, Zermatt

                      Restaurants Nearby

                      • Corbeau d'Or

                        73% likes this, based on 42 reviews
                        Cuisine: Delicatessen
                        Price Range: USD 29 - USD 73

                        600 ft
                        Untere Mattenstrasse 12

                        Phone: +41/279662660

                      • La Ginabelle

                        67% likes this, based on 37 reviews

                        800 ft
                        Vispastrasse 52

                        Phone: 41-4-0279674535

                      • Restaurant Chez Heini

                        78% likes this, based on 117 reviews
                        Cuisine: Diner
                        Price Range: USD 26 - USD 101

                        900 ft
                        Wiestystrasse 45

                        Phone: 0041279671630

                      • Walliserstube Zermatt

                        81% likes this, based on 119 reviews
                        Cuisine: Swiss
                        Price Range: USD 20 - USD 49

                        1100 ft
                        Gryfelblatte 2

                        Phone: +41(0)27 9671151

                      • Buffet Bar Sunnegga

                        Cuisine: Swiss

                        1000 ft
                        Sunnegga 2300m

                        Phone: (0)27 967 30 46

                      Best Western Alpen Resort Reviews

                      Guest reviews are submitted by our customers after their stay at Best Western Alpen Resort

                      Average guest rating

                      8.2
                      out of 10
                      Excellent
                      Based on 56 reviews

                      Rating by category:

                      Rooms
                      8.2
                      Service
                      8.5
                      Value
                      8.4
                      Location
                      7.7
                      Dining
                      8.2

                      Individual guest reviews

                      • Family with children

                        there web site says all rooms have a view of the Matterhorn. Our room was in an old wing with no view at all.You would think with 6 month advance booking i could get a better room.

                        • Average rating
                          6.6
                      • Older travelers

                        Second night we had a balcony on the fourth floor facing the Matterhorn which allowed us to take photos beginning at 5 A.M. when there were no clouds around the majestic mountain. Staff had accommodated by changing rooms for us. Breakfast was very good with a wide choice of items. Provided free parking at the bw in Tasch and shuttle from/to train in Zermatt. bw in Tasch directly across street from train station. Be sure to get a token to exit the lot when you leave your car--may take time to find a staffer to give you one if you leave it until your return from Zermatt.

                        First night on the first floor our balcony faced waste disposal bins. The elevator is very small--one person, one bag at a time please. Located at the eastern end of Zermatt, away from the centre and most restaruants, in an almost industrial section of the town--not the best area.

                        • Average rating
                          7.8
                      • Family with children

                        close to city center, friendly staff, enough breakfast

                        • Average rating
                          7.0
                      • Couple

                        The breakfast wasn't 4star at all! There was only little choice of bread, fruit salad out of a can and all was placed without love! Not what I expect of a 4 star Hotel!!!

                        • Average rating
                          6.2
                      • Group of friends

                        Friendly and efficient staff. Clean and comfortable setting. Modern and well appointed rooms. Liked the blend of rustic and modern. Really liked the modern room furniture but the rustic restaurant was also charming.

                        • Average rating
                          9.6
                      • Family with children

                        Nice hotel with spacious rooms. Our room had a upper level bunk section with 2 additional beds that the kids really liked. Overall a very nice hotel with exceptional breakfast.

                        • Average rating
                          7.8
                      • Couple

                        The pillows provided in the room were either oversized and unusable (likely for decoration), or undersized and nearly completely flat. The comfort of the beds however was quite satisfactory.

                        • Average rating
                          7.4
                      • Family with children

                        The rooms were large by European standards and the pool was fantastic!

                        Not the friendliest staff we've encountered in Zermatt but the hotel was still better than expected. I've stayed in Zermatt many times in at least 5 different hotels. This one suited our family with children in the summer just fine.

                        • Average rating
                          7.0
                      • Family with children

                        We enjoyed the pool and spa facilities at the end of our day. It was also really quiet and the room was very spacious, though it did not have a view.

                        • Average rating
                          9.2
                      Show big map »

                      Why book with us?

                      Low prices
                      Enjoy our best price guarantee and special offers.
                      Free cancellations
                      Usually cancellations can be made free of charge close to your arrival date (check policies).
                      Guaranteed room
                      You get instant confirmation directly from the hotel's reservation database.

                      Hotel Awards 2014

                      SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

                      According to guest reviews, the hotel has been rated asBest Luxury Hotels in Switzerland

                      Use Badge

                      Hotels nearby
                      Mirabeau
                      4 stars
                      0.2km
                      Ambassador Zermatt
                      4 stars
                      0.2km
                      Ginabelle
                      4 stars
                      0.2km
                      Nicoletta
                      4 stars
                      0.3km
                      Christiania
                      4 stars
                      0.3km
                      Holiday
                      3 stars
                      0.3km
                      National
                      4 stars
                      0.4km
                      Alex Hotel Zermatt
                      4 stars
                      0.5km
                      Hotel Admiral
                      3 stars
                      0.5km
                      Schweizerhof
                      4 stars
                      0.5km
                      Hotel Alfa
                      2 stars
                      0.5km
                      Cervo Hotel
                      5 stars
                      0.5km
                      Hotel Metropol
                      4 stars
                      0.5km
                      Perren
                      3 stars
                      0.6km
                      Hotel Pollux
                      4 stars
                      0.6km
                      Hotel Walliserhof
                      4 stars
                      0.6km
                      Hotel Bellavista
                      3 stars
                      0.6km
                      Hotel Excelsior
                      3 stars
                      0.6km
                      Mont Cervin Palace
                      5 stars
                      0.7km
                      Hotel Simi
                      4 stars
                      0.7km
                      Unique Hotel Post
                      4 stars
                      0.7km
                      Hotel Romantica
                      3 stars
                      0.7km
                      Hotel Helvetia
                      2 stars
                      0.8km
                      Daniela Hotel
                      4 stars
                      0.8km
                      Monte Rosa
                      4 stars
                      0.8km
                      Hotel Ambiance
                      3 stars
                      0.8km
                      The Omnia
                      5 stars
                      0.8km
                      Hotel La Couronne
                      3 stars
                      0.9km
                      Allalin
                      4 stars
                      0.9km
                      Hotel Antika
                      3 stars
                      0.9km
                      Astoria
                      4 stars
                      0.9km
                      Hotel Eden
                      4 stars
                      0.9km
                      Bristol
                      3 stars
                      0.9km
                      Hotel Bellerive
                      3 stars
                      0.9km
                      Hotel Rex
                      4 stars
                      0.9km
                      Le Petit Hotel
                      2 stars
                      0.9km
                      Sonne
                      4 stars
                      2km
                      Hotel Jaegerhof
                      3 stars
                      2km
                      Adonis
                      3 stars
                      2km
                      Alpenblick
                      3 stars
                      2km
                      Antares
                      4 stars
                      2km
                      Hotel Firefly
                      4 stars
                      2km
                      Berghof
                      4 stars
                      2km
                      Hotel Matthiol
                      4 stars
                      2km