Best Western Alpen Resort  4 stars

Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Hiking

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Overview

Best Western Alpen Resort is a 4-star traditional hotel offering wonderful views of Matterhorn Mountain. The building was renovated in 2002.

Nestled in the center of Zermatt and a 5-minute walk from Zermatt GGB train station. It will take you 5 minutes to get to Stoked Swiss Ski and Snowboard School, Matterhorn Museum and Sunnegga Paradise.

Malpensa airport is 90 minutes' drive from the hotel.

Rooms

The hotel rooms are luxury, all of them come with a laptop-size safe, individual climate control, Wi-Fi, a patio and a minibar. Guestrooms feature parquet floor and wooden furnishing.

Eat

Every day a complimentary breakfast is served in the dining room. The gastronomic restaurant provides excellent meals. The small bar serves a selection of tea.

Services

Business facilities at Best Western Alpen Resort include a business center, a meeting room and a photocopier.

Relax

The property features a game room, babysitting service and a play area for children. Best Western Alpen Resort offers sports activities including tennis, hiking and skiing.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of rooms   55.

City Center Zermatt - 2000 ft
Airports Malpensa (MXP) - 54.3 mi, Lugano (LUG) - 55.7 mi
Train Stations Zermatt - 1000 ft, Zermatt GGB - 1000 ft
Bus stop - 7.0 mi
Restaurants Corbeau d'Or (cuisine: Delicatessen) - 300 ft, La Ginabelle - 800 ft
Ski areas Pollux - 900 ft, Zermatt-Matterhorn Ski Resort - 1.8 mi
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Facilities

General
  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Currency exchange
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ski to door
Activities
  • Skiing
  • Hiking
  • Table tennis
  • Tennis
Services
  • Paid ski shuttle
  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Self-service laundry
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service
Dining facilities
  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Coffee/Tea in lobby
Meeting facilities
  • Business center
  • Meeting room
  • Business services
  • Fax/Photocopying
Children's facilities
  • Paid cribs/Baby cots (on request)
  • Paid babysitting/Child services
  • Children's play area
  • Game room
Leisure facilities
  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Indoor swimming pool
  • Outdoor tennis court
  • Fitness center
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Shiatsu massage
  • Garden area
Room view
  • Garden view
  • Mountain view
  • Landscape view
Room facilities
  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Separate sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Sofa bed
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Paid mini-bar
Bathroom
  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
Kitchen facilities
  • Kitchenette
  • Refrigerator
  • Cookware/Kitchen utensils
Bedroom
  • Pillow top mattress
Media
  • Cable/Satellite television
  • Telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Policies

Check-In

from  2 pm

Check-Out

until  11 am

Children and extra beds
  • One child may stay for free in an extra bed. 
  • One child may stay at the price of CHF 60 per person per night in an extra bed. 
  • Older children/adults may stay at the price of CHF 70 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 2. 

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Twin Room
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Best Western Alpen Resort Twin Room
Best Western Alpen Resort Twin Room
Best Western Alpen Resort Twin Room
Best Western Alpen Resort Twin Room
Best Western Alpen Resort Twin Room
Bed type: 2 Single beds or Double Bed or 1 Single bed
Size: 325 sq. feet
View: Mountain view

Standard Twin

Room facilities
    Standard Triple Room
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    Best Western Alpen Resort Standard Triple Room
    Best Western Alpen Resort Standard Triple Room
    Best Western Alpen Resort Standard Triple Room
    Best Western Alpen Resort Standard Triple Room
    Bed type: Triple or 3 Single beds
    Size: 325 sq. feet
    Room facilities
      Standard Quadruple Room
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      Bed type: Quad
      Room facilities
        Special Two-Bedroom Apartment
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        Best Western Alpen Resort Special Two-Bedroom Apartment
        Best Western Alpen Resort Special Two-Bedroom Apartment
        Best Western Alpen Resort Special Two-Bedroom Apartment
        Best Western Alpen Resort Special Two-Bedroom Apartment
        Bed type: 4 Single beds
        Size: 325 sq. feet
        View: Mountain view

        Family Apartment, 2 Bedrooms, Balcony, Mountain View - Internet Special

        Room facilities
          Apartment
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          Best Western Alpen Resort Apartment
          Best Western Alpen Resort Apartment
          Best Western Alpen Resort Apartment
          Best Western Alpen Resort Apartment
          Bed type: Double Bed
          Room facilities
            Family Twin Room
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            Best Western Alpen Resort Family Twin Room
            Best Western Alpen Resort Family Twin Room
            Best Western Alpen Resort Family Twin Room
            Best Western Alpen Resort Family Twin Room
            Best Western Alpen Resort Family Twin Room
            Bed type: 2 Single beds
            Size: 325 sq. feet
            Room facilities
              Family Triple Room
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              Best Western Alpen Resort Family Triple Room
              Best Western Alpen Resort Family Triple Room
              Best Western Alpen Resort Family Triple Room
              Best Western Alpen Resort Family Triple Room
              Bed type: Triple
              Size: 325 sq. feet

              TRIPLE FAMILY ROOM

              Room facilities
                Family Two Room Apartment
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                Best Western Alpen Resort Family Two Room Apartment
                Best Western Alpen Resort Family Two Room Apartment
                Best Western Alpen Resort Family Two Room Apartment
                Best Western Alpen Resort Family Two Room Apartment
                Bed type: 4 Single beds
                Size: 325 sq. feet
                View: Mountain view

                Family Apartment, 2 Bedrooms, Balcony, Mountain View - Flexible Rate with Dinner/Breakfast

                Room facilities
                  Economy Twin Room
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                  Best Western Alpen Resort Economy Twin Room
                  Best Western Alpen Resort Economy Twin Room
                  Best Western Alpen Resort Economy Twin Room
                  Best Western Alpen Resort Economy Twin Room
                  Bed type: 2 Single beds or 1 Single bed
                  Size: 155 sq. feet
                  Room facilities

                    Best Western Alpen Resort LocationWhat's nearby

                    Legend
                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    What's nearby

                    Popular areas
                    • City Center
                      2000 ft
                    Places of interest
                    • Gemeindeverwaltung
                      2700 ft
                    Convention centers
                    • Vernissage Centre Culturel
                      1700 ft
                    Amusement
                    • FIZ Fun In Zermatt AG
                      2700 ft

                    Local Attractions

                    • Zermatt Fun
                      5000 ft
                      CP 281, Zermatt
                    • The Matterhorn
                      3.3 mi
                      ZermattSwitzerland
                    • Matterhorn Glacier Paradise
                      4.0 mi
                      Zermatt 3920Switzerland
                    • Breithorn
                      5.9 mi
                      ZermattSwitzerland
                    • Klein Matterhorn
                      6.1 mi
                      Switzerland

                    Near the hotel

                    • Sunnegga Paradise
                      1000 ft
                    • Pollux
                      900 ft
                      ZermattSwitzerland
                    • Stoked Swiss Ski and Snowboard School
                      2300 ft
                      Bahnhofstrasse 72, Zermatt
                    • Matterhorn Museum
                      2600 ft
                      Kirchplatz, Zermatt

                    Restaurants Nearby

                    • Corbeau d'Or

                      73% likes this, based on 42 reviews
                      Cuisine: Delicatessen
                      Price Range: USD 29 - USD 73

                      300 ft
                      Untere Mattenstrasse 12

                      Phone: +41/279662660

                    • La Ginabelle

                      67% likes this, based on 37 reviews

                      800 ft
                      Vispastrasse 52

                      Phone: 41-4-0279674535

                    • Berghof

                      88% likes this, based on 23 reviews

                      900 ft
                      3920 Zermatt

                      Phone: 41-27-9675400

                    • Restaurant vis-a-vis

                      66% likes this, based on 51 reviews
                      Cuisine: Swiss
                      Price Range: USD 12 - USD 45

                      900 ft
                      Gornergrat 3100m

                      Phone: +41 27 966 64 00

                    • Berghotel Riffelalp

                      81% likes this, based on 33 reviews

                      900 ft

                      Phone: 41-27/966 46 46

                    Best Western Alpen Resort Reviews

                    Guest reviews are submitted by our customers after their stay at Best Western Alpen Resort

                    Average guest rating

                    8.2
                    out of 10
                    Excellent
                    Based on 56 reviews

                    Rating by category:

                    Service
                    10.0
                    Value
                    9.0

                    Individual guest reviews

                    • Family with children

                      there web site says all rooms have a view of the Matterhorn. Our room was in an old wing with no view at all.You would think with 6 month advance booking i could get a better room.

                      • Average rating
                        6.6
                    • Older travelers

                      Second night we had a balcony on the fourth floor facing the Matterhorn which allowed us to take photos beginning at 5 A.M. when there were no clouds around the majestic mountain. Staff had accommodated by changing rooms for us. Breakfast was very good with a wide choice of items. Provided free parking at the bw in Tasch and shuttle from/to train in Zermatt. bw in Tasch directly across street from train station. Be sure to get a token to exit the lot when you leave your car--may take time to find a staffer to give you one if you leave it until your return from Zermatt.

                      First night on the first floor our balcony faced waste disposal bins. The elevator is very small--one person, one bag at a time please. Located at the eastern end of Zermatt, away from the centre and most restaruants, in an almost industrial section of the town--not the best area.

                      • Average rating
                        7.8
                    • Family with children

                      close to city center, friendly staff, enough breakfast

                      • Average rating
                        7.0
                    • Couple

                      The breakfast wasn't 4star at all! There was only little choice of bread, fruit salad out of a can and all was placed without love! Not what I expect of a 4 star Hotel!!!

                      • Average rating
                        6.2
                    • Group of friends

                      Friendly and efficient staff. Clean and comfortable setting. Modern and well appointed rooms. Liked the blend of rustic and modern. Really liked the modern room furniture but the rustic restaurant was also charming.

                      • Average rating
                        9.6
                    • Family with children

                      Nice hotel with spacious rooms. Our room had a upper level bunk section with 2 additional beds that the kids really liked. Overall a very nice hotel with exceptional breakfast.

                      • Average rating
                        7.8
                    • Couple

                      The pillows provided in the room were either oversized and unusable (likely for decoration), or undersized and nearly completely flat. The comfort of the beds however was quite satisfactory.

                      • Average rating
                        7.4
                    • Family with children

                      The rooms were large by European standards and the pool was fantastic!

                      Not the friendliest staff we've encountered in Zermatt but the hotel was still better than expected. I've stayed in Zermatt many times in at least 5 different hotels. This one suited our family with children in the summer just fine.

                      • Average rating
                        7.0
                    • Family with children

                      We enjoyed the pool and spa facilities at the end of our day. It was also really quiet and the room was very spacious, though it did not have a view.

                      • Average rating
                        9.2
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                    Why book with us?

                    Low prices
                    Enjoy our best price guarantee and special offers.
                    Free cancellations
                    Usually cancellations can be made free of charge close to your arrival date (check policies).
                    Guaranteed room
                    You get instant confirmation directly from the hotel's reservation database.

                    Hotel Awards

                    SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

                    According to guest reviews, the hotel has been rated asBest Luxury Hotels in Switzerland

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