Best Western Alpen Resort  4 stars

Spiess Strasse 52, Zermatt, 3920, Zermatt, Switzerland, CH-3920  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Situated in the center of Zermatt, the traditional Best Western Alpen Resort offers spacious rooms and the restaurant serving Swiss cuisine. Founded in 1980, the hotel underwent a complete renovation in 2002.

Rooms

Best Western Alpen Resort offers 80 rooms fitted with a balcony, trouser press and radio for a comfortable stay in Zermatt. Some of the guestrooms have wonderful views of Matterhorn. They provide bathrooms with a bathtub, a hairdryer and bathrobes.

Eat

Every day a complimentary breakfast is served in the dining room. The Hotels restaurant serves excellent meals.

At the hotel Best Western Alpen Resort guests are invited to a american breakfast served for free. 

Work

Business facilities at Best Western Alpen Resort include a conference room, internet corner.

Relax

The on-site SPA facilities include a hot tub, a steam room and a solarium. Best Western Alpen Resort offers sports activities including skiing, tennis and hiking.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

No parking available.

Number of rooms   82.

Location

Many Zermatt sights, including Breithorn, Gornergrat Bahn and Zermatt Fun are 20 minutes away from the hotel. Just 1km from the center of Zermatt known for Sunnegga Paradise, Golf Club Matterhorn and Pollux.

This hotel is well based near mountains.

Getting around.

Zermatt GGB train station lies within a 5-minute walk. Sion airport is 40 minutes' drive from the hotel.

Distance to:

  • City Center - 700 m
  • Airport: Sion - 39.2km, Corrado Gex - 43.7km
  • Train Station: Zermatt GGB - 400 m, Zermatt - 400 m
  • Bus stop - 11.2km
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Policies

Check-In

from  2 pm

Check-Out

until 06:00-11:00 hours

Children and extra beds
  • One child may stay in the hotel for free. 
  • One child may stay at the price of CHF 60 per night/person for extra beds. 
  • Older children/adults may stay at the price of CHF 70 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 2. 
Pets

Pets are not allowed

Facilities

General
  • Parking
  • Currency exchange
  • Elevator
  • Tour desk
  • Newspapers/magazines
  • Luggage storage
  • 24-Hour Front Desk
  • Concierge desk
  • Multilingual staff
Activities
  • Spa & wellness center
Services
  • Laundry
  • Massage services
  • Limousine service
  • Maid Service
  • Butler service
Dining facilities
  • Bar
  • Restaurant
  • Bar/Lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting room
Children's facilities
  • Child care
  • Children's play area
  • Game room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Sauna
  • Skiing
  • Solarium
  • Jacuzzi
  • Tennis
  • Exercise gym
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • Mini bar
  • Hair dryer
  • In-room safe
  • Smoking
  • Analog data port
  • Terrace

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Twin Room
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Best Western Alpen Resort Twin Room
Best Western Alpen Resort Twin Room
Best Western Alpen Resort Twin Room
Best Western Alpen Resort Twin Room
Best Western Alpen Resort Twin Room
Bed type: Two Single Beds or Three Single Beds or Double Bed
View: Mountain view

Double Room

Room facilities
    Standard Triple Room
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    Bed type: Triple
    Room facilities
      Standard Quadruple Room
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      Bed type: Quad
      Room facilities
        Family Twin Room
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        Best Western Alpen Resort Family Twin Room
        Best Western Alpen Resort Family Twin Room
        Best Western Alpen Resort Family Twin Room
        Best Western Alpen Resort Family Twin Room
        Best Western Alpen Resort Family Twin Room
        Bed type: Two Single Beds
        Room facilities

          Best Western Alpen Resort LocationWhat's nearby

          Legend
          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground station
          • Train Stations
          • Parks
          • Attractions for Tourists
          • Museums
          • Convention Centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          Popular areas
          • City Center
            600 m
          General
          • Gemeindeverwaltung
            800 m
          Convention Centers
          • Vernissage Centre Culturel
            500 m
          Amusement
          • FIZ Fun In Zermatt AG
            800 m

          Local Attractions

          • Zermatt Fun
            1.6km
            CP 281, Zermatt
          • European Snowsport Zermatt
            2.0km
            Haus Kariad, Zermatt
          • Zermatt-Matterhorn Ski Resort
            2.8km
            ZermattSwitzerland
          • Gornergrat Bahn
            5.2km
            Zermatt 3920Switzerland
          • The Matterhorn
            5.4km
            ZermattSwitzerland

          Near the hotel

          • Sunnegga Paradise
            250 m
          • Pollux
            350 m
            ZermattSwitzerland
          • Golf Club Matterhorn
            350 m
            Postfach 321, Zermatt
          • Stoked Swiss Ski and Snowboard School
            760 m
            Bahnhofstrasse 72, Zermatt
          • Matterhorn Museum
            860 m
            Kirchplatz, Zermatt

          Restaurants Nearby

          • Corbeau d'Or

            73% likes this, based on 42 reviews
            Food: Delicatessen
            Price Range: USD 29 - USD 73

            170 m
            Untere Mattenstrasse 12

            Phone: +41/279662660

          • Restaurant Chez Heini

            77% likes this, based on 132 reviews
            Food: Diner
            Price Range: USD 25 - USD 100

            270 m
            Wiestystrasse 45

            Phone: 0041279671630

          • Walliserstube Zermatt

            73% likes this, based on 121 reviews
            Food: Swiss
            Price Range: USD 21 - USD 50

            310 m
            Gryfelblatte 2

            Phone: +41(0)27 9671151

          • Buffet Bar Sunnegga

            Food: Swiss

            300 m
            Sunnegga 2300m

            Phone: (0)27 967 30 46

          • Restaurant vis-a-vis

            63% likes this, based on 25 reviews
            Food: Swiss
            Price Range: USD 12 - USD 45

            350 m
            Gornergrat 3100m

            Phone: +41 27 966 64 00

          Best Western Alpen Resort Reviews

          Guest reviews are submitted by our customers after their stay at Best Western Alpen Resort

          Average guest rating

          8.4
          out of 10
          Exceptional
          Based on 83 reviews

          Rating by category:

          Service
          8.5
          Value
          8.4
          Location
          7.7
          Dining
          8.2
          Rooms
          8.2

          Individual guest reviews

          • Overnight view was excellent, the room was in comfortable walking distance from the station and the hotel was in a great location and was very clean and tidy. All the bread at breakfast and in the evening was home made and lovely, the price was worthwhile, the front desk staff were very helpful. The bathroom was beautiful, food was good and after a long day of hiking, the spa was perfect.

            The pool was closed during the 5 day stay.

            My rating for the hotel:

            • Average rating
              8.8
            • Location
              9
            • Rooms
              10
            • Service
              8
            • Value
              8
          • Spa area was great and ski storage very practical and functional, food was of a good quality on the half board menu, the staff were very kind and helpful. The rooms were large by European standards and the pool was fantastic.

            My rating for the hotel:

            • Average rating
              8.2
            • Location
              8
            • Rooms
              7
            • Service
              10
            • Value
              8
          • Great location, lovely stay and the staff were friendly and helpful and the spa facilities were good. Room was incredibly hot and the breakfast was typical for European standards and enjoyable.

            My rating for the hotel:

            • Average rating
              9.0
            • Rooms
              7
            • Service
              10
            • Value
              10
          • The view from the balcony was a pleasure, the one good point about the room, the waitresses at breakfast were the most pleasant of all the hotel staff and for some reason, the water just ran cold for quite a bit.

            My rating for the hotel:

            • Average rating
              5.0
            • Rooms
              8
            • Value
              2
          • Good location, excellent Hotel and the management and the attentive staff. The rooms were well made and the breakfast was also superb.

            My rating for the hotel:

            • Average rating
              8.8
            • Location
              8
            • Rooms
              10
            • Service
              10
            • Value
              8
            • Dining
              8
          • Good location and great value. Friendly and efficient staff, big room. Lovely bar and gourmet breakfast.

            My rating for the hotel:

            • Average rating
              9.0
            • Location
              9
            • Rooms
              8
            • Service
              10
            • Value
              10
            • Dining
              8
          • Wonderful view, good Place and the staff were kind and helpful. The room was nice, breakfast was fine.

            Hotel overall is old and dusty.

            My rating for the hotel:

            • Average rating
              8.2
            • Location
              9
            • Rooms
              10
            • Service
              8
            • Value
              6
          • Location is great, the hotel is located on the northern end of Zermatt just north of the Bahnhof and the staff is extremely helpful and friendly. The rooms are large and have a balcony that face the Matterhorn, the breakfast buffet is good and there are lots of choices, spa is wonderful.

            My rating for the hotel:

            • Average rating
              9.0
            • Location
              7
            • Rooms
              10
            • Service
              9
            • Value
              10
          • Beautiful view of the Matterhorn from our room, an enjoyable stay and free wifi in main building. Good price and friendly staff. Internet computers available for guests, perfect bar and the food was consistently delicious and service was excellent.

            Evn i used the adaptor in other hotels in switaerland and just a few minutes walk away you could have a traditional breakfast for sfr 15 for two.

            My rating for the hotel:

            • Average rating
              8.6
            • Location
              10
            • Rooms
              10
            • Service
              7
            • Value
              7
            • Dining
              9
          • The spa was very nice and the location quite convenient and calm too, the staff at the hotel were friendly. Our room was huge, sauna and jacuzzi were great, breakfast was also of a good standard. The pool was a pleasant way to end along day.

            My rating for the hotel:

            • Average rating
              8.0
            • Location
              7
            • Rooms
              7
            • Service
              8
            • Value
              10
          • Good location and free taxis to station. Very friendly efficient hotel staff and worth your money. Reasonable distance to town and great service. Modern and well appointed rooms, dry sauna and breakfast was very complete and delicious.

            Cost of the food a bit high.

            My rating for the hotel:

            • Average rating
              9.2
            • Location
              8
            • Rooms
              9
            • Service
              10
            • Value
              10
            • Dining
              9
          • Beautiful views from balcony and free taxi to lift station. Decor could be updated and the staff is extremely friendly. The bathroom is not small is good.

            The hotel was charming in an old and our room was dirty and there was a spider in the bath.

            My rating for the hotel:

            • Average rating
              8.0
            • Location
              10
            • Rooms
              6
            • Service
              10
            • Value
              6
          • Great views from the verandah and free taxi to Klein Matterhorn gondala for skiing. Good value for money, reasonable rates and the reception staff were vey friendly and helpful. The room was large, breakfast was excellent and the spa portion was clean and pleasant.

            The hotel location is poor.

            My rating for the hotel:

            • Average rating
              7.0
            • Location
              7
            • Rooms
              6
            • Service
              7
            • Value
              6
            • Dining
              9
          • Wonderful view on the Matterhorn, free taxi to lift station and the hotel restaurant serve very tasty food. Breakfast is in the other building to reception was good plentiful and staff are very friendly. Rooms were clean is always a plus, the spa is great after a day skiing.

            No hot tub.

            My rating for the hotel:

            • Average rating
              9.6
            • Location
              10
            • Rooms
              8
            • Service
              10
            • Value
              10
          • Great view of Matterhorn, reception will arrange a taxi free of charge and the town is paradise, and this hotel is perfectly nice. Services are very good and the rooms are very comfortable. The indoor spa facilties are simply wonderful.

            Outdated and poor location, not worth for money, the staff were not friendly at all.

            My rating for the hotel:

            • Average rating
              7.8
            • Location
              6
            • Rooms
              10
            • Service
              8
            • Value
              7
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          Why book with us?

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          Hotel Awards 2014

          SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

          According to guest reviews, the hotel has been rated asBest Luxury Hotels in Switzerland

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