Best Western Alpen Resort  4 stars

Spiess Strasse 52, Zermatt, 3920, Zermatt, Switzerland, CH-3920  show mapSave
From  US$ 306
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The quiet Best Western Alpen Resort offers spacious rooms with wonderful views over Matterhorn. Founded in 1980, the hotel underwent a complete renovation in 2002.

Rooms

Best Western Alpen Resort offers 80 rooms fitted with a kitchenette, a balcony and trouser press for a comfortable stay in Zermatt. Rooms are furnished with traditional wooden furniture.

Eat

Every day a complimentary breakfast is served in the dining room. The Hotels restaurant serves Swiss dishes in a family setting. The small bar serves a selection of cocktails.

At the hotel Best Western Alpen Resort guests are invited to a american breakfast served for free. 

Work

Business facilities at Best Western Alpen Resort include a conference room, internet corner.

Relax

The on-site SPA facilities include a hot tub, a steam room and a solarium. Best Western Alpen Resort offers sports activities including skiing, tennis and hiking.

Internet

Hotspot Wi-Fi wireless internet access is available in public areas and is free of charge

Guest Parking

No parking available.

Number of rooms   82.

Location

hotel Best Western Alpen Resort Zermatt location

In the center of Zermatt with direct proximity to Breithorn, Gornergrat Bahn and Zermatt Fun. Just 1km from the center of Zermatt known for Sunnegga Paradise, Golf Club Matterhorn and Pollux.

This hotel is well based near mountains.

Getting around.

It lies only 350m away from Zermatt GGB train station.

Distance to:

  • City Center - 700 m
  • Airport: Sion - 39.2km, Corrado Gex - 43.7km
  • Train Station: Zermatt GGB - 400 m, Zermatt - 400 m
  • Bus stop - 11.2km

Facilities

General
  • Parking
  • Currency exchange
  • Elevator
  • Concierge desk
  • Multilingual staff
  • Tour desk
  • Newspapers/magazines
  • Luggage storage
  • 24-Hour Front Desk
Activities
  • Spa & wellness center
Services
  • Laundry
  • Massage services
  • Limousine service
  • Maid Service
  • Butler service
Dining facilities
  • Bar
  • Restaurant
  • Bar/Lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting room
Children's facilities
  • Child care
  • Children's play area
  • Game room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Sauna
  • Tennis
  • Exercise gym
  • Fitness center
  • Skiing
  • Solarium
  • Jacuzzi
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • In-room safe
  • Smoking
  • Analog data port
  • Terrace
  • Mini bar
  • Hair dryer

Policies

Check-In

from  2 pm

Check-Out

until 06:00-11:00 hours

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 7 may stay for free. 
  • All children under the age of 16 may stay at the price of CHF 55 per night/person for extra beds. 
  • Older children/adults may stay at the price of CHF 70 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 2. 

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Rooms and availability

Guest Room

Mountain view

1 Double and 1 Single bed or Double Or Twin Beds

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    Superior Double Room

    Double Bed

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    Standard Double Room

    Double Bed

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      Double Room

      Mountain view

      Double Bed

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      XXX

        Standard Room

        Double Bed

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        Twin Room

        Mountain view

        Two Single Beds

        Best Western Alpen Resort Twin Room
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        Best Western Alpen Resort Twin Room

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          Standard Twin Room

          Two Single Beds

          Best Western Alpen Resort Standard Twin Room
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          Best Western Alpen Resort Standard Twin Room

            Best Western Alpen Resort LocationWhat's nearby

            Legend
            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground Railway Stations
            • Train Stations
            • Parks
            • Attractions for Tourists
            • Museums
            • Convention Centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Popular areas
            • City Center
              600 m
            General
            • Gemeindeverwaltung
              800 m
            Convention Centers
            • Vernissage Centre Culturel
              500 m
            Amusement
            • FIZ Fun In Zermatt AG
              800 m

            Local Attractions

            • Zermatt Fun
              1.6km
              CP 281, Zermatt
            • European Snowsport Zermatt
              2.0km
              Haus Kariad, Zermatt
            • Zermatt-Matterhorn Ski Resort
              2.8km
              ZermattSwitzerland
            • Gornergrat Bahn
              5.2km
              Zermatt 3920Switzerland
            • The Matterhorn
              5.4km
              ZermattSwitzerland

            Near the hotel

            • Sunnegga Paradise
              250 m
            • Pollux
              350 m
              ZermattSwitzerland
            • Golf Club Matterhorn
              350 m
              Postfach 321, Zermatt
            • Stoked Swiss Ski and Snowboard School
              760 m
              Bahnhofstrasse 72, Zermatt
            • Matterhorn Museum
              860 m
              Kirchplatz, Zermatt

            Restaurants Nearby

            • Corbeau d'Or

              73% likes this, based on 42 reviews
              Food: Delicatessen
              Price Range: USD 29 - USD 73

              170 m
              Untere Mattenstrasse 12

              Phone: +41/279662660

            • Restaurant Chez Heini

              77% likes this, based on 132 reviews
              Food: Diner
              Price Range: USD 25 - USD 100

              270 m
              Wiestystrasse 45

              Phone: 0041279671630

            • Walliserstube Zermatt

              73% likes this, based on 121 reviews
              Food: Swiss
              Price Range: USD 21 - USD 50

              310 m
              Gryfelblatte 2

              Phone: +41(0)27 9671151

            • Buffet Bar Sunnegga

              Food: Swiss

              300 m
              Sunnegga 2300m

              Phone: (0)27 967 30 46

            • Restaurant vis-a-vis

              63% likes this, based on 25 reviews
              Food: Swiss
              Price Range: USD 12 - USD 45

              350 m
              Gornergrat 3100m

              Phone: +41 27 966 64 00

            Best Western Alpen Resort Reviews

            Guest reviews are submitted by our customers after their stay at Best Western Alpen Resort

            Average guest rating

            4.2
            out of 5
            Exceptional
            Based on 83 reviews

            Rating by category:

            Service
            4.2
            Value
            4.2
            Location
            3.9
            Dining
            4.0
            Rooms
            4.1

            Individual guest reviews

            • Overnight view was excellent, the room was in comfortable walking distance from the station and the hotel was in a great location and was very clean and tidy. All the bread at breakfast and in the evening was home made and lovely, the price was worthwhile, the front desk staff were very helpful. The bathroom was beautiful, food was good and after a long day of hiking, the spa was perfect.

              The pool was closed during the 5 day stay.

              My rating for the hotel:

              • Average rating
                4.4
              • Location
                4
              • Rooms
                5
              • Service
                4
              • Value
                4
            • Spa area was great and ski storage very practical and functional, food was of a good quality on the half board menu, the staff were very kind and helpful. The rooms were large by European standards and the pool was fantastic.

              My rating for the hotel:

              • Average rating
                4.2
              • Location
                4
              • Rooms
                4
              • Service
                5
              • Value
                4
            • Great location, lovely stay and the staff were friendly and helpful and the spa facilities were good. Room was incredibly hot and the breakfast was typical for European standards and enjoyable.

              My rating for the hotel:

              • Average rating
                4.5
              • Rooms
                4
              • Service
                5
              • Value
                5
            • The view from the balcony was a pleasure, the one good point about the room, the waitresses at breakfast were the most pleasant of all the hotel staff and for some reason, the water just ran cold for quite a bit.

              My rating for the hotel:

              • Average rating
                2.5
              • Rooms
                4
              • Value
                1
            • Good location, excellent Hotel and the management and the attentive staff. The rooms were well made and the breakfast was also superb.

              My rating for the hotel:

              • Average rating
                4.4
              • Location
                4
              • Rooms
                5
              • Service
                5
              • Value
                4
              • Dining
                4
            • Good location and great value. Friendly and efficient staff, big room. Lovely bar and gourmet breakfast.

              My rating for the hotel:

              • Average rating
                4.5
              • Location
                4
              • Rooms
                4
              • Service
                5
              • Value
                5
              • Dining
                4
            • Wonderful view, good Place and the staff were kind and helpful. The room was nice, breakfast was fine.

              Hotel overall is old and dusty.

              My rating for the hotel:

              • Average rating
                4.2
              • Location
                5
              • Rooms
                5
              • Service
                4
              • Value
                3
            • Location is great, the hotel is located on the northern end of Zermatt just north of the Bahnhof and the staff is extremely helpful and friendly. The rooms are large and have a balcony that face the Matterhorn, the breakfast buffet is good and there are lots of choices, spa is wonderful.

              My rating for the hotel:

              • Average rating
                4.5
              • Location
                4
              • Rooms
                5
              • Service
                5
              • Value
                5
            • Beautiful view of the Matterhorn from our room, an enjoyable stay and free wifi in main building. Good price and friendly staff. Internet computers available for guests, perfect bar and the food was consistently delicious and service was excellent.

              Evn i used the adaptor in other hotels in switaerland and just a few minutes walk away you could have a traditional breakfast for sfr 15 for two.

              My rating for the hotel:

              • Average rating
                4.3
              • Location
                5
              • Rooms
                5
              • Service
                4
              • Value
                4
              • Dining
                4
            • The spa was very nice and the location quite convenient and calm too, the staff at the hotel were friendly. Our room was huge, sauna and jacuzzi were great, breakfast was also of a good standard. The pool was a pleasant way to end along day.

              My rating for the hotel:

              • Average rating
                4.0
              • Location
                3
              • Rooms
                4
              • Service
                4
              • Value
                5
            • Good location and free taxis to station. Very friendly efficient hotel staff and worth your money. Reasonable distance to town and great service. Modern and well appointed rooms, dry sauna and breakfast was very complete and delicious.

              Cost of the food a bit high.

              My rating for the hotel:

              • Average rating
                4.6
              • Location
                4
              • Rooms
                4
              • Service
                5
              • Value
                5
              • Dining
                4
            • Beautiful views from balcony and free taxi to lift station. Decor could be updated and the staff is extremely friendly. The bathroom is not small is good.

              The hotel was charming in an old and our room was dirty and there was a spider in the bath.

              My rating for the hotel:

              • Average rating
                4.0
              • Location
                5
              • Rooms
                3
              • Service
                5
              • Value
                3
            • Great views from the verandah and free taxi to Klein Matterhorn gondala for skiing. Good value for money, reasonable rates and the reception staff were vey friendly and helpful. The room was large, breakfast was excellent and the spa portion was clean and pleasant.

              The hotel location is poor.

              My rating for the hotel:

              • Average rating
                3.5
              • Location
                4
              • Rooms
                3
              • Service
                4
              • Value
                3
              • Dining
                5
            • Wonderful view on the Matterhorn, free taxi to lift station and the hotel restaurant serve very tasty food. Breakfast is in the other building to reception was good plentiful and staff are very friendly. Rooms were clean is always a plus, the spa is great after a day skiing.

              No hot tub.

              My rating for the hotel:

              • Average rating
                4.8
              • Location
                5
              • Rooms
                4
              • Service
                5
              • Value
                5
            • Great view of Matterhorn, reception will arrange a taxi free of charge and the town is paradise, and this hotel is perfectly nice. Services are very good and the rooms are very comfortable. The indoor spa facilties are simply wonderful.

              Outdated and poor location, not worth for money, the staff were not friendly at all.

              My rating for the hotel:

              • Average rating
                3.9
              • Location
                3
              • Rooms
                5
              • Service
                4
              • Value
                4
            Show more reviews

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