Best Western Alpen Resort  4 stars

Spiess Strasse 52, Zermatt, 3920, Zermatt, Switzerland, CH-3920  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Situated in the center of Zermatt, the traditional Best Western Alpen Resort offers spacious rooms and the restaurant serving Swiss cuisine. Founded in 1980, the hotel underwent a complete renovation in 2002.

Many Zermatt sights, including Breithorn, Gornergrat Bahn and Zermatt Fun are 20 minutes away from the hotel. Just 1km from the center of Zermatt known for Sunnegga Paradise, Golf Club Matterhorn and Pollux.

This hotel is well based near mountains.

Zermatt GGB train station lies within a 5-minute walk. Sion airport is 40 minutes' drive from the hotel.

Rooms

Best Western Alpen Resort offers 80 rooms fitted with a balcony, trouser press and radio for a comfortable stay in Zermatt. Some of the guestrooms have wonderful views of Matterhorn. They provide bathrooms with a bathtub, a hairdryer and bathrobes.

Eat

Every day a complimentary breakfast is served in the dining room. The Hotels restaurant serves excellent meals.

Work

Business facilities at Best Western Alpen Resort include a conference room, internet corner.

Relax

The on-site SPA facilities include a hot tub, a steam room and a solarium. Best Western Alpen Resort offers sports activities including skiing, tennis and hiking.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

No parking available.

Number of rooms   55.

Distance to:

  • City Center Zermatt - 2300 ft
  • Airport Sandro Pertini (caselle) (TRN) - 57.2 mi
  • Train Station: Zermatt GGB - 1400 ft, Zermatt - 1400 ft
  • Bus stop - 7.0 mi
  • Restaurants: Corbeau d'Or (Food: Delicatessen) - 600 ft, La Ginabelle - 800 ft
  • Ski areas: Pollux - 1200 ft, Zermatt-Matterhorn Ski Resort - 1.7 mi
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Policies

Check-In

from  2 pm

Check-Out

until  11 am

Children and extra beds
  • One child may stay in the hotel for free. 
  • One child may stay at the price of CHF 60 per night/person for extra beds. 
  • Older children/adults may stay at the price of CHF 70 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 2. 
Pets

Pets are not allowed

Facilities

General
  • Parking
  • Safe deposit box
  • Currency exchange
  • Elevator
  • Multilingual staff
  • Concierge desk
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Tour desk
  • Designated smoking area
Activities
  • Spa & wellness center
  • Table tennis
  • Hiking
Services
  • Bell staff/porter
  • Maid Service
  • Laundry
  • Shuttle service
Dining facilities
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting room
Children's facilities
  • Child care
  • Children's play area
  • Game room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Tennis
  • Solarium
  • Skiing
  • Tennis court
  • Hot tub
  • Ski pass
  • Shiatsu massage
  • Ski storage
  • Hammam
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Cable TV
  • Satellite TV
  • Ironing facilities
  • Analog data port
  • Bathtub
  • Work desk
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Mini bar
  • Shower
  • Radio
  • Toilet
  • Balcony
  • Bathrobe
  • Sitting area
  • Terrace
  • Dressing area
  • Slippers

Travelers’ questions & answers

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Bed type: Two Single Beds or Three Single Beds or Double Bed

Double Room

Room facilities
    Standard Triple Room
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    Bed type: Triple

    Triple room

    Room facilities
      Standard Quadruple Room
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      Bed type: Quad
      Room facilities
        Family Twin Room
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        Best Western Alpen Resort Family Twin Room
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        Best Western Alpen Resort Family Twin Room
        Best Western Alpen Resort Family Twin Room
        Bed type: Two Single Beds
        Room facilities

          Best Western Alpen Resort LocationWhat's nearby

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          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          Popular areas
          • City Center
            2000 ft
          Places of interest
          • Gemeindeverwaltung
            2700 ft
          Convention centers
          • Vernissage Centre Culturel
            1700 ft
          Amusement
          • FIZ Fun In Zermatt AG
            2700 ft

          Local Attractions

          • Zermatt Fun
            5200 ft
            CP 281, Zermatt
          • European Snowsport Zermatt
            1.2 mi
            Haus Kariad, Zermatt
          • Zermatt-Matterhorn Ski Resort
            1.7 mi
            ZermattSwitzerland
          • Gornergrat Bahn
            3.2 mi
            Zermatt 3920Switzerland
          • The Matterhorn
            3.3 mi
            ZermattSwitzerland

          Near the hotel

          • Sunnegga Paradise
            900 ft
          • Pollux
            1200 ft
            ZermattSwitzerland
          • Stoked Swiss Ski and Snowboard School
            2500 ft
            Bahnhofstrasse 72, Zermatt
          • Matterhorn Museum
            2900 ft
            Kirchplatz, Zermatt

          Restaurants Nearby

          • Corbeau d'Or

            73% likes this, based on 42 reviews
            Food: Delicatessen
            Price Range: USD 29 - USD 73

            600 ft
            Untere Mattenstrasse 12

            Phone: +41/279662660

          • La Ginabelle

            67% likes this, based on 37 reviews

            800 ft
            Vispastrasse 52

            Phone: 41-4-0279674535

          • Restaurant Chez Heini

            78% likes this, based on 117 reviews
            Food: Diner
            Price Range: USD 26 - USD 101

            900 ft
            Wiestystrasse 45

            Phone: 0041279671630

          • Walliserstube Zermatt

            81% likes this, based on 119 reviews
            Food: Swiss
            Price Range: USD 20 - USD 49

            1100 ft
            Gryfelblatte 2

            Phone: +41(0)27 9671151

          • Buffet Bar Sunnegga

            Food: Swiss

            1000 ft
            Sunnegga 2300m

            Phone: (0)27 967 30 46

          Best Western Alpen Resort Reviews

          Guest reviews are submitted by our customers after their stay at Best Western Alpen Resort

          Average guest rating

          8.2
          out of 10
          Excellent
          Based on 52 reviews

          Rating by category:

          Service
          8.5
          Value
          8.4
          Location
          7.7
          Dining
          8.2
          Rooms
          8.2

          Individual guest reviews

          • Family with children

            there web site says all rooms have a view of the Matterhorn. Our room was in an old wing with no view at all.You would think with 6 month advance booking i could get a better room.

            • Average rating
              6.6
          • Older travelers

            Second night we had a balcony on the fourth floor facing the Matterhorn which allowed us to take photos beginning at 5 A.M. when there were no clouds around the majestic mountain. Staff had accommodated by changing rooms for us. Breakfast was very good with a wide choice of items. Provided free parking at the bw in Tasch and shuttle from/to train in Zermatt. bw in Tasch directly across street from train station. Be sure to get a token to exit the lot when you leave your car--may take time to find a staffer to give you one if you leave it until your return from Zermatt.

            First night on the first floor our balcony faced waste disposal bins. The elevator is very small--one person, one bag at a time please. Located at the eastern end of Zermatt, away from the centre and most restaruants, in an almost industrial section of the town--not the best area.

            • Average rating
              7.8
          • Family with children

            close to city center, friendly staff, enough breakfast

            • Average rating
              7.0
          • Couple

            The breakfast wasn't 4star at all! There was only little choice of bread, fruit salad out of a can and all was placed without love! Not what I expect of a 4 star Hotel!!!

            • Average rating
              6.2
          • Group of friends

            Friendly and efficient staff. Clean and comfortable setting. Modern and well appointed rooms. Liked the blend of rustic and modern. Really liked the modern room furniture but the rustic restaurant was also charming.

            • Average rating
              9.6
          • Family with children

            Nice hotel with spacious rooms. Our room had a upper level bunk section with 2 additional beds that the kids really liked. Overall a very nice hotel with exceptional breakfast.

            • Average rating
              7.8
          • Couple

            The pillows provided in the room were either oversized and unusable (likely for decoration), or undersized and nearly completely flat. The comfort of the beds however was quite satisfactory.

            • Average rating
              7.4
          • Family with children

            The rooms were large by European standards and the pool was fantastic!

            Not the friendliest staff we've encountered in Zermatt but the hotel was still better than expected. I've stayed in Zermatt many times in at least 5 different hotels. This one suited our family with children in the summer just fine.

            • Average rating
              7.0
          • Family with children

            We enjoyed the pool and spa facilities at the end of our day. It was also really quiet and the room was very spacious, though it did not have a view.

            • Average rating
              9.2
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          Why book with us?

          Low prices
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          Free cancellations
          Usually cancellations can be made without charge close to your arrival date (check policies).
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          Hotel Awards 2014

          SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

          According to guest reviews, the hotel has been rated asBest Luxury Hotels in Switzerland

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