Best Western Alpen Resort

 4 stars
Spiess Strasse 52, Zermatt, 3920, Zermatt, Switzerland, CH-3920  show mapSave
From  US$ 293
Best Price Guarantee
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Best Western Alpen Resort is a 4-star traditional property that offers spacious accommodation steps away from Breithorn, Gornergrat Bahn and Zermatt Fun. Founded in 1980, the hotel underwent a complete renovation in 2002.

Rooms

Best Western Alpen Resort offers 80 rooms fitted with a balcony, trouser press and radio for a comfortable stay in Zermatt. Some of the guestrooms have wonderful views of Matterhorn. They provide bathrooms with a bathtub, a hairdryer and bathrobes.

Eat

Every day a complimentary breakfast is served in the dining room. Excellent Swiss meals are served at the Hotels restaurant.

At the hotel Best Western Alpen Resort guests are invited to a american breakfast served for free. 

Work

For its guests Best Western Alpen Resort offers a conference room, internet corner as well as a lift, a garage.

Relax

The on-site SPA facilities include a hot tub, a steam room and a solarium. Best Western Alpen Resort offers sports activities including skiing, tennis and hiking.

Internet

Hotspot Wi-Fi wireless internet access is available in public areas and is free of charge

Guest Parking

No parking available.

Number of rooms   82.

Location

hotel Best Western Alpen Resort  Zermatt location

Nestled in the center of Zermatt and a 5-minute walk from Zermatt GGB train station. Just 1km from the center of Zermatt known for Sunnegga Paradise, Golf Club Matterhorn and Pollux.

This hotel is well based near mountains.

Distance to:

  • City Center - 400 m
  • Train Station: Zermatt GGB - 100 m, Zermatt - 100 m
  • Bus stop - 11.3km

Facilities

General
  • Parking
  • Currency exchange
  • Elevator
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Tour desk
  • Luggage storage
Activities
  • Spa & wellness center
Services
  • Laundry
  • Massage services
  • Butler service
Dining facilities
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting room
Children's facilities
  • Child care
  • Children's play area
  • Game room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Sauna
  • Skiing
  • Solarium
  • Jacuzzi
  • Tennis
  • Exercise gym
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • In-room safe
  • Terrace

Policies

Check-In

from  2 pm

Check-Out

until 06:00-11:00 hours

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 7 may stay for free. 
  • All children under the age of 16 may stay at the price of CHF 55 per night/person for extra beds. 
  • Older children/adults may stay at the price of CHF 70 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 2. 

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Rooms and availability

Guest Room

Mountain view

1 Double and 1 Single bed

Best Western Alpen Resort  Guest Room
Check Prices
Best Western Alpen Resort  Guest Room
    Twin Room

    Mountain view

    Two Single Beds

    Best Western Alpen Resort  Twin Room
    Check Prices
    Best Western Alpen Resort  Twin Room

      Alpen Resort Hotel Zermatt LocationWhat's nearby

      Legend
      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground Railway Stations
      • Train Stations
      • Parks
      • Attractions for Tourists
      • Museums
      • Convention Centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      Popular areas
      • City Center
        600 m
      General
      • Gemeindeverwaltung
        800 m
      Convention Centers
      • Vernissage Centre Culturel
        500 m
      Amusement
      • FIZ Fun In Zermatt AG
        800 m

      Local Attractions

      • Zermatt Fun
        1.6km
        CP 281, Zermatt
      • European Snowsport Zermatt
        2.0km
        Haus Kariad, Zermatt
      • Zermatt-Matterhorn Ski Resort
        2.8km
        ZermattSwitzerland
      • Gornergrat Bahn
        5.2km
        Zermatt 3920Switzerland
      • The Matterhorn
        5.4km
        ZermattSwitzerland

      Near the hotel

      • Sunnegga Paradise
        250 m
      • Pollux
        350 m
        ZermattSwitzerland
      • Golf Club Matterhorn
        350 m
        Postfach 321, Zermatt
      • Stoked Swiss Ski and Snowboard School
        760 m
        Bahnhofstrasse 72, Zermatt
      • Matterhorn Museum
        860 m
        Kirchplatz, Zermatt

      Restaurants Nearby

      • Corbeau d'Or

        73% likes this, based on 42 reviews
        Food: Delicatessen
        Price Range: USD 29 - USD 73

        170 m
        Untere Mattenstrasse 12

        Phone: +41/279662660

      • Restaurant Chez Heini

        77% likes this, based on 132 reviews
        Food: Diner
        Price Range: USD 25 - USD 100

        270 m
        Wiestystrasse 45

        Phone: 0041279671630

      • Walliserstube Zermatt

        73% likes this, based on 121 reviews
        Food: Swiss
        Price Range: USD 21 - USD 50

        310 m
        Gryfelblatte 2

        Phone: +41(0)27 9671151

      • Buffet Bar Sunnegga

        Food: Swiss

        300 m
        Sunnegga 2300m

        Phone: (0)27 967 30 46

      • Restaurant vis-a-vis

        63% likes this, based on 25 reviews
        Food: Swiss
        Price Range: USD 12 - USD 45

        350 m
        Gornergrat 3100m

        Phone: +41 27 966 64 00

      Alpen Hotel Zermatt Reviews

      Guest reviews are submitted by our customers after their stay at Alpen Hotel Zermatt

      Average guest rating

      4.2
      out of 5
      Exceptional
      Based on 83 reviews

      Rating by category:

      Rooms
      4.1
      Service
      4.2
      Value
      4.2
      Location
      3.9
      Dining
      4.0

      Individual guest reviews

      • Overnight view was excellent, the room was in comfortable walking distance from the station and the hotel was in a great location and was very clean and tidy. All the bread at breakfast and in the evening was home made and lovely, the price was worthwhile, the front desk staff were very helpful. The bathroom was beautiful, food was good and after a long day of hiking, the spa was perfect.

        The pool was closed during the 5 day stay.

        My rating for the hotel:

        • Average rating
          4.4
        • Location
          4
        • Rooms
          5
        • Service
          4
        • Value
          4
      • Spa area was great and ski storage very practical and functional, food was of a good quality on the half board menu, the staff were very kind and helpful. The rooms were large by European standards and the pool was fantastic.

        My rating for the hotel:

        • Average rating
          4.2
        • Location
          4
        • Rooms
          4
        • Service
          5
        • Value
          4
      • Great location, lovely stay and the staff were friendly and helpful and the spa facilities were good. Room was incredibly hot and the breakfast was typical for European standards and enjoyable.

        My rating for the hotel:

        • Average rating
          4.5
        • Rooms
          4
        • Service
          5
        • Value
          5
      • The view from the balcony was a pleasure, the one good point about the room, the waitresses at breakfast were the most pleasant of all the hotel staff and for some reason, the water just ran cold for quite a bit.

        My rating for the hotel:

        • Average rating
          2.5
        • Rooms
          4
        • Value
          1
      • Good location, excellent Hotel and the management and the attentive staff. The rooms were well made and the breakfast was also superb.

        My rating for the hotel:

        • Average rating
          4.4
        • Location
          4
        • Rooms
          5
        • Service
          5
        • Value
          4
        • Dining
          4
      • Good location and great value. Friendly and efficient staff, big room. Lovely bar and gourmet breakfast.

        My rating for the hotel:

        • Average rating
          4.5
        • Location
          4
        • Rooms
          4
        • Service
          5
        • Value
          5
        • Dining
          4
      • Wonderful view, good Place and the staff were kind and helpful. The room was nice, breakfast was fine.

        Hotel overall is old and dusty.

        My rating for the hotel:

        • Average rating
          4.2
        • Location
          5
        • Rooms
          5
        • Service
          4
        • Value
          3
      • Location is great, the hotel is located on the northern end of Zermatt just north of the Bahnhof and the staff is extremely helpful and friendly. The rooms are large and have a balcony that face the Matterhorn, the breakfast buffet is good and there are lots of choices, spa is wonderful.

        My rating for the hotel:

        • Average rating
          4.5
        • Location
          4
        • Rooms
          5
        • Service
          5
        • Value
          5
      • Beautiful view of the Matterhorn from our room, an enjoyable stay and free wifi in main building. Good price and friendly staff. Internet computers available for guests, perfect bar and the food was consistently delicious and service was excellent.

        Evn i used the adaptor in other hotels in switaerland and just a few minutes walk away you could have a traditional breakfast for sfr 15 for two.

        My rating for the hotel:

        • Average rating
          4.3
        • Location
          5
        • Rooms
          5
        • Service
          4
        • Value
          4
        • Dining
          4
      • The spa was very nice and the location quite convenient and calm too, the staff at the hotel were friendly. Our room was huge, sauna and jacuzzi were great, breakfast was also of a good standard. The pool was a pleasant way to end along day.

        My rating for the hotel:

        • Average rating
          4.0
        • Location
          3
        • Rooms
          4
        • Service
          4
        • Value
          5
      • Good location and free taxis to station. Very friendly efficient hotel staff and worth your money. Reasonable distance to town and great service. Modern and well appointed rooms, dry sauna and breakfast was very complete and delicious.

        Cost of the food a bit high.

        My rating for the hotel:

        • Average rating
          4.6
        • Location
          4
        • Rooms
          4
        • Service
          5
        • Value
          5
        • Dining
          4
      • Beautiful views from balcony and free taxi to lift station. Decor could be updated and the staff is extremely friendly. The bathroom is not small is good.

        The hotel was charming in an old and our room was dirty and there was a spider in the bath.

        My rating for the hotel:

        • Average rating
          4.0
        • Location
          5
        • Rooms
          3
        • Service
          5
        • Value
          3
      • Great views from the verandah and free taxi to Klein Matterhorn gondala for skiing. Good value for money, reasonable rates and the reception staff were vey friendly and helpful. The room was large, breakfast was excellent and the spa portion was clean and pleasant.

        The hotel location is poor.

        My rating for the hotel:

        • Average rating
          3.5
        • Location
          4
        • Rooms
          3
        • Service
          4
        • Value
          3
        • Dining
          5
      • Wonderful view on the Matterhorn, free taxi to lift station and the hotel restaurant serve very tasty food. Breakfast is in the other building to reception was good plentiful and staff are very friendly. Rooms were clean is always a plus, the spa is great after a day skiing.

        No hot tub.

        My rating for the hotel:

        • Average rating
          4.8
        • Location
          5
        • Rooms
          4
        • Service
          5
        • Value
          5
      • Great view of Matterhorn, reception will arrange a taxi free of charge and the town is paradise, and this hotel is perfectly nice. Services are very good and the rooms are very comfortable. The indoor spa facilties are simply wonderful.

        Outdated and poor location, not worth for money, the staff were not friendly at all.

        My rating for the hotel:

        • Average rating
          3.9
        • Location
          3
        • Rooms
          5
        • Service
          4
        • Value
          4
      Show more reviews

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