Best Western Alpen Resort Hotel Zermatt

4 stars

Spisstrasse 52, Zermatt, Switzerland, CH-3920

Overview

A 4-star Best Western Alpen Resort Hotel is the modern property in the center of Zermatt. Renovated in 2002, Best Western Alpen Resort Hotel has welcomed guests since 1980.

Rooms

All comfortable and en-suite rooms are equipped with cable TV and mini-bar. Some rooms enjoy views over the Matterhorn.

Eat

A lovely on-site restaurant serves excellent Swiss cuisine.

Internet

Hotspot Wi-Fi wireless internet access is available in public areas
and is free of charge

Guest Parking

No parking available.

Number of rooms   82.

hotel Best Western Alpen Resort Hotel Zermatt Zermatt location

Thanks to the nearby railway station and ski lifts, the hotel is well connected with other parts of Zermatt. This hotel is 1km away from the center of Zermatt.

Getting around

It lies only 350m away from the Zermatt GGB train station.

Distance to:

  • City Center - 400 m
  • Train Station: Zermatt GGB - 100 m, Zermatt - 100 m
  • Bus stop - 11.3km

Rooms

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Adults per room
Guest Room

Mountain view

1 Double and 1 Single bed or Double Or Twin Beds

Best Western Alpen Resort Hotel Guest Room
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Best Western Alpen Resort Hotel Guest Room
    Single Room

    One Single Bed

    Best Western Alpen Resort Hotel Single Room
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    Best Western Alpen Resort Hotel Single Room
      Twin Room

      Mountain view

      Two Single Beds

      Best Western Alpen Resort Hotel Twin Room
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      Best Western Alpen Resort Hotel Twin Room
      Best Western Alpen Resort Hotel Twin Room
      Best Western Alpen Resort Hotel Twin Room Photo album

        Facilities

        General
        • Currency exchange
        • Elevator
        • Tour desk
        • Luggage storage
        • Newspapers/magazines
        Activities
        • Spa & wellness center
        Services
        • Laundry
        • Massage services
        Room facilities
        • Non-smoking rooms
        • Room service
        • Ironing facilities
        • Heating
        • In-room safe
        • Terrace
        Dining facilities
        • Breakfast
        • Breakfast buffet
        • Bar
        • Restaurant
        • In-room breakfast
        Business facilities
        • Wi-Fi Internet
        Children's facilities
        • Children's play area
        • Game room
        Facilities for people with disabilities
        • Rooms/facilities for people with disabilities
        Leisure and relaxation facilities
        • Swimming pool
        • Indoor swimming pool
        • Sauna
        • Solarium
        • Jacuzzi
        • Fitness center
        • Skiing

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        Guest feedback

        Read hotel reviews
        • Our room had a magnificent view of the Matterhorn was a delight to wake up to in the morning, the staff at the hotel were friendly and the bed was comfortable and the maid did a good job keeping clean.
        • The hotel enjoys a location is convenient for a ski holiday and kitchenettes in rooms are very useful.
        • Location is good for ski lifts not brilliant you can catch the ski bus from outside and a 5-10 minute walk to the central station.
        Average guest rating
        Exceptional
        4.2
        Based on  67 reviews

        Policies

        Check-In

        from  2 pm

        Check-Out

        until 06:00-11:00 hours

        Children and extra beds
        • All children under the age of 7 may stay for free. 
        • All children under the age of 16 may stay at the price of CHF 55 per night/person for extra beds. 
        • Older children/adults may stay at the price of CHF 70 per night/person for extra beds. 
        • Maximum capacity of extra beds in a room is 2. 
        Pets

        Pets are not allowed

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        Availability




        Alpen Resort Hotel Zermatt Location

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        Popular areas
        • City Center - 600 m
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        Availability
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        Alpen Hotel Zermatt Reviews

        Guest reviews are submitted by our customers after their stay at Alpen Hotel Zermatt

        Average guest rating:

        4.2Based on 67 reviews

        • Value 4.2
        • Location 3.8
        • Dining 4.0
        • Rooms 4.1
        • Service 4.4

        Individual guest reviews

        Reviews are ordered by language and date with a maximum of 25 reviews. 

        • Average rating: 3.9

          Good value for money, friendly staff and the rooms were large by European standards and the pool was fantastic. The food was consistently delicious and service was excellent.

          My ratings for this hotel are:

          • 4 Rooms
          • 4 Service
          • 4 Value
        • Average rating: 4.2

          Clean and comfortable setting, good price, the management and the attentive staff. The room was large.

          My ratings for this hotel are:

          • 3 Rooms
          • 5 Service
          • 5 Value
        • Average rating: 4.1

          Hotel staff super friendly, good service and the room was quite large and clean.

          My ratings for this hotel are:

          • 4 Rooms
          • 4 Service
          • 5 Value
        • Average rating: 4.4

          Comfortable hotel in paradise, helpfull staff and our room, a double, was spacious, comfortable, and pristinely clean. Breakfast was very good.

          My ratings for this hotel are:

          • 5 Rooms
          • 4 Service
          • 4 Value
          • 5 Dining
        • Average rating: 4.5

          We liked the location of this hotel and the pool/spa area, great service, the staff were helpful and the room was of a good standard.

          My ratings for this hotel are:

          • 5 Rooms
          • 5 Service
          • 4 Value
        • Average rating: 4.7

          Good hotel in one of earths most spectacular places, friendly Staff and the room was extremely large, very spacious and well equipped.

          My ratings for this hotel are:

          • 5 Rooms
          • 5 Service
          • 4 Value
        • Average rating: 4.7

          Great hotel in a fantastic location, staff helpful and the room was very quiet and the reception welcoming. The breakfast was really good.

          My ratings for this hotel are:

          • 5 Rooms
          • 4 Service
          • 5 Value
          • 5 Dining
        • Average rating: 2.3

          The waitresses at breakfast were the most pleasant of all the hotel staff, beds were comfortable and food was good.

          My ratings for this hotel are:

          • 4 Rooms
          • 1 Value
        • Average rating: 4.0

          The food at the hotel was really excellent, the staff were kind, friendly and the large balcony was great for airing washed clothing. Breakfast was also of a good standard.

          My ratings for this hotel are:

          • 4 Rooms
          • 5 Service
          • 3 Value
        • Average rating: 3.8

          The hotel is 3 star at the best, the rooms are a good size and the beds are comfortable, kitchen/restaurant staff are really nice.

          My ratings for this hotel are:

          • 4 Rooms
        • Average rating: 3.5

          The location of this hotel isn't really good, to be honest, the breakfast room is very nice.

          My ratings for this hotel are:

          • 4 Rooms
          • 3 Value
        • Average rating: 5.0

          After skiing, at the hotel the children enjoyed the pool and i enjoyed the hot tub, the staff were friendly and helpful and the spa facilities were good, the room was nice.

          My ratings for this hotel are:

          • 5 Rooms
          • 5 Service
          • 5 Value
        • Average rating: 4.7

          Great hotel and helpful Staff. Our room was huge, breakfast was good.

          My ratings for this hotel are:

          • 5 Rooms
          • 4 Service
          • 5 Value
        • Average rating: 4.7

          My first stay in this wonderful hotel, perfect staff and food in dining room was good.

          My ratings for this hotel are:

          • 4 Rooms
          • 5 Service
          • 5 Value
        • Average rating: 4.7

          Our 3rd stay at this excellent hotel, friendly and helpful staff, big room and the food was very good.

          My ratings for this hotel are:

          • 4 Rooms
          • 5 Service
          • 5 Value

        Availability
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        Why book with us?

        • No prepayments

          Pay at the hotel, credit card details are only required to guarantee your booking.

        • Low prices

          Enjoy our best price guarantee and special offers.

        • Free cancellations

          Usually cancellations can be made without charge close to your arrival date (check policies).

        • Guaranteed room

          You get instant confirmation directly from the hotel's reservation database.

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