The location of the hotel is great, as it is situated away from all the craziness down by the beach. It is a 10-minute walk to the bus stop where you can easily get a bus to the water park or other places. The rooms are clean and new looking, with regular cleaning and changing of sheets and towels.

The bar at the hotel is a bit pushy, as they do not allow guests to bring their own refreshments and their prices are higher than most.

The breakfast offered a variety of options, including English style. The room was well-maintained and appliances worked properly. The hotel's location on the edge of the Old Town allowed for easy access to traditional restaurants. The staff, especially Maria, was helpful with trip planning. a delightful place for a restful holiday.

Spent Xmas at this place, and it was lovely! Surrounded by beautiful mountains and just a quick stroll from the beach. The rooms were sparkling clean and well-equipped, with a spacious balcony that we loved. Plus, the staff was incredibly helpful, always with a smile and willing to go above and beyond. Especially the bar staff, who made sure we had a fantastic time and never ran out of drinks!

That there were hardly any activities to do when we weren't out and about exploring. We wish there were more options for staying on-site.

I recently stayed at a hotel in a beautiful old town just outside the bustling Malia strip, and I had an amazing time! The location was perfect, as it was close to all the excitement but still allowed for a peaceful atmosphere. The hotel had a lively vibe, which added to the fun of the holiday. There were plenty of activities to do, including the Malia Rocks paint party, which was a must-try experience. The hotel was also within walking distance of local shops, supermarkets, and authentic Greek restaurants. The staff were friendly and helpful, and the overall cleanliness of the apartments was satisfactory. Despite some minor inconveniences like noise and limited cooking facilities, I would definitely recommend this hotel to young travelers looking for a great time away from the main Malia strip. I had one of the best holidays and would love to visit again.

During our stay, we discovered some beautiful secluded beaches that were only a short walk away. We also tried out some fantastic restaurants nearby and enjoyed the delicious traditional food. The room was clean and comfortable, and the staff were always helpful and friendly. The pool was well-maintained, and we enjoyed lounging by it on lazy afternoons.

The price for drinks at the pool bar was a bit expensive - we found cocktails cost more than in other places.

We recently stayed at Bella Elena in Malia for a week and had a wonderful experience. The staff was incredibly friendly and helpful throughout our stay. The apartment was spacious and well equipped for our needs. The location was ideal, with plenty of great restaurants nearby and the city center within a short distance. The private parking was a huge plus, ensuring we had a place to park our car. Bella Elena provided excellent service, comfortable accommodations, and a convenient location.

I recently had the most amazing stay at a hotel in Crete. The location was perfect, situated in the old town area with only a 5-minute walk to the center. It was a nice quiet area, away from the hustle and bustle. Additionally, the hotel offered great value for money. The prices were very reasonable, especially considering all the amenities they provided. The rooms were basic but had nice furniture and twin beds. And let me tell you, the view from the room was absolutely breathtaking! I could see the majestic mountains right from my window. The hotel also offered breakfast, which was a great way to start the day.

All in all, my stay at this hotel was fantastic and I couldn't fault a single thing.

I had an incredible stay at this hotel in the old town area. The location was perfect, situated in a nice quiet area, yet only a 5-minute walk to the centre. We were able to explore the beautiful Greek restaurants nearby, which served delicious food at reasonable prices. The staff were friendly and provided excellent service, making us feel welcome throughout our stay. The basic amenities in our room were sufficient, and we were pleasantly surprised to find twin beds with the most amazing view of the mountains. Additionally, the breakfast provided was satisfying and offered a variety of options to start our day.

All was great, no improvements needed.

Great value for the price and location. The mountain views from our room and the quiet surrounding area made it the perfect retreat. The room was well-equipped with modern appliances, and the staff was super friendly and accommodating.

The room's air conditioning unit was extra , which we found uncomfortable during the hot summer nights. However, we left the windows open, which helped to cool down the room.

We had the best time at Bella Elena! The hotel was great - from the spacious room to the delicious breakfast. The staff was incredibly friendly and helpful. The location was perfect, with plenty of restaurants nearby and a peaceful atmosphere. We loved every part of our stay and would highly recommend it!

Nothing negative to say.

I was thoroughly impressed with the cleanliness and facilities provided by the hotel. Parking was available free of cost onsite. The staff was extremely friendly and went above and beyond to accommodate our needs. The location was perfect, close to the center yet in a quiet area.

Couldn't find any faults at all.