B.W. Premier Kaiserhof  4 stars

Frankenberggasse 10, Vienna, Austria, A-1040  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The Best Western Premier Hotel Kaiserhof Wien is a four-star hotel that offers elegant accommodation in the heart of historical part of Vienna. The hotel’s favorable location brings well-known sites like the Vienna State Opera, Ringstrasse (Ring Street) and the Naschmarkt market to your doorstep.

The guestrooms are decorated in contemporary style, with warm colors and fine artworks, and are well-appointed with air-conditioning and wired internet access.

Hotel Kaiserhof Wien is famous for its splendid breakfast featuring Viennese Kipferl.

Year renovated   2012.  Number of rooms   74.

City Center Vienna - 2000 ft
Airports Schwechat International (VIE) - 10.6 mi, M. R. Љtefбnika (BTS) - 39.0 mi
Train Stations South Railway Station - 4600 ft, West Railway Station - 1.4 mi
Underground stations Karlsplatz Underground Stop - 1700 ft, Stephansplatz - 4000 ft
Bus stop - 700 ft
Restaurants Manzana - 300 ft, bell 'Amore Ristorante (cuisine: Italian) - 300 ft
Parks Hofburg gardens - 1900 ft, Danube Canal (Donau Kanal) - 1900 ft
Ski areas Stubai Glacier - 1000 ft, Mayrhofen - 1000 ft

Rooms

All rooms are furnished with specially made “Kaiserhof Beds” with adjustable frame and excellent mattress. The room amenities include cable television, air-conditioning, Wi-Fi internet access and a working desk.

Dining options

Start your day with a healthy buffet breakfast featuring a traditional Austrian delicatessen Kipferl and quality coffee. Gluten-free, diabetic and other special diets are available on request. Hotel bar and winter garden are offering the variety of drinks and wines to relax or to have a casual meeting.

The hotel B.W. Premier Kaiserhof provides visitors with a free american breakfast. 

Work

The hotel has a state-of-the-art conference center with modern media equipment and day-light illumination and free Wi-Fi connection.

Leisure

For ultimate relaxation, a wellness area features hot-steam baths, massaging showers, sauna and a comfortable lounge area with drinks. Guests may work out the hotel’s fully-equipped fitness centre and indoor swimming pool.

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Facilities

General
  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Pets allowed
  • Elevator
  • Concierge desk
  • Express check-out
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Tour desk
Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible at a location nearby (reservation might be needed) and the rate is EUR 20.50 per day.

Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Valet parking
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Breakfast buffet
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Sauna
  • Fitness center
  • Exercise gym
  • Jacuzzi
  • Steam bath
  • Library
  • Hammam
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Work desk
  • Cribs available
  • Mini bar
  • Connecting rooms
  • Mirror
  • Dressing area
Living Area
  • Sitting area
  • Living room
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
  • Bathrobe
  • Bidet
Bedroom
  • Sofa bed
Media
  • Cable TV
  • Satellite TV
  • Analog data port
  • Voice mail
  • Free movies/video
  • Dual voltage outlet
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • CD player
  • Direct dial telephone
  • iPod docking station
Room decor
  • Soundproofed windows

Policies

Check-In

from  2 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • One child may stay at the price of EUR 45 per person per night in an extra bed. 
  • Older children/adults may stay at the price of EUR 50 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request.

Travelers’ questions & answers

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All rooms are furnished with specially made “Kaiserhof Beds” with adjustable frame and excellent mattress. The room amenities include cable television, air-conditioning, Wi-Fi internet access and a working desk.

Luxury Room
Check Prices
B.W. Premier Kaiserhof Luxury Room Superior Room
Bed type: Double Bed

Modern, colorful art works by Austrian artists form a stylistic contrast to the luxurious furniture and decorating fabrics make for a pleasant atmosphere of this room. The room offers a seating area, work area and private bathroom, equipped with a bathtub, rain shower and cosmetic mirror.

Room facilities
    Classic Room
    Check Prices
    B.W. Premier Kaiserhof Classic Room
    Bed type: Double Bed or Triple or Two Single Beds
    Size: 650 sq. feet

    The elegant, high ceilings, friendly colors and impressive wall pictures reminding of Vienna’s rich history make for a pleasant atmosphere of this room. The room offers a seating area, work area and private bathroom.

    Room facilities
      Superior Room
      Check Prices
      B.W. Premier Kaiserhof Superior Room Classic Room

      The elegant, high ceilings, friendly colors and impressive wall pictures reminding of Vienna’s rich history make for a pleasant atmosphere of this room. The room offers a seating area, work area and private bathroom, equipped with a bathtub and cosmetic mirror.

      Honeymoon Room
      Check Prices
      B.W. Premier Kaiserhof Honeymoon  Room Superior Room

      Comfortable room decorated in elegant and romantic style. The room offers a canopy bed, seating area, work area and private bathroom, equipped with a bathtub and cosmetic mirror.

      Junior Suite
      Check Prices
      B.W. Premier Kaiserhof Junior Suite Superior Room
      Bed type: One Single Bed or King Size Bed or Double Bed

      The elegant, high ceilings, friendly colors and impressive wall pictures reminding of Vienna’s rich history make for a pleasant atmosphere of this suite. The suite offers a spacious seating area, work area and private bathroom, equipped with a bathtub, rain shower and cosmetic mirror.

      Room facilities
        Suite
        Check Prices
        B.W. Premier Kaiserhof Suite Junior Suite
        Bed type: King Size Bed or Two Single Beds or Double Bed
        Size: 700 sq. feet

        The exclusive Kaiserhof suite offers a separate living and sleeping room, as well as stylish and modern furnishings. The suite is equipped with air conditioning and a luxurious bathroom that includes a whirlpool bathtub, massage shower and cosmetic mirror.

        Room facilities
          Admiral Suite
          Check Prices
          B.W. Premier Kaiserhof Admiral Suite Suite
          B.W. Premier Kaiserhof Admiral Suite Suite
          B.W. Premier Kaiserhof Admiral Suite Suite
          Bed type: King Size Bed or Two Single Beds or Double Bed
          Size: 700 sq. feet

          The exclusive Admiral suite decorated in maritime style offers a separate living and sleeping room, and spacious work area. The suite is equipped with air conditioning and a luxurious bathroom that includes a whirlpool bathtub, massage shower and cosmetic mirror.

          Room facilities
            Business Room
            Check Prices
            B.W. Premier Kaiserhof Business Room Classic Room
            B.W. Premier Kaiserhof Business Room Classic Room
            B.W. Premier Kaiserhof Business Room Superior Room
            Bed type: Double Bed or Twin Beds or One Single Bed

            The elegant, high ceilings, friendly colors and impressive wall pictures reminding of Vienna’s rich history make for a pleasant atmosphere of this room. The room offers a seating area, a desk with ample space to work and plenty of light, and private bathroom, equipped with a bathtub and cosmetic mirror.

            Room facilities

              B.W. Premier Kaiserhof LocationWhat's nearby

              Legend
              Legend
              • Current hotel
              • Hotels nearby
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              What's nearby

              What's nearby.

              Choosing to stay at Hotel Kaiserhof Wien also means that you are less than 1km from St Stephen's Cathedral and famous castles such as the Belvedere in Prinz Eugen Strasse and Hofburg in Heldenplatz.

              Tourist attractions
              • Karlsplatz Handwerksmarkt
                400 ft
              • Secession
                1400 ft
              • lebemann und hirn
                2300 ft
              • The Imperial Palace
                3000 ft
              Popular areas
              • City Center
                1700 ft
              • Ringstrasse
                2300 ft
              Places of interest
              • Naschmarkt
                1400 ft
              • Staatsoper
                2000 ft
              • Cafe Sacher
                2300 ft
              • Casino Vienna
                2700 ft
              • Maria-Theresien-Platz
                3000 ft
              • Kaisergruft
                3000 ft
              • Neue Hofburg
                3300 ft
              Shopping areas
              • Kärntnerstreet
                3000 ft
              Monuments and Landmarks
              • Charles Church Vienna
                700 ft
              Museums
              • Albertina Graphic Arts Collection
                2300 ft
              • House of Music
                2300 ft
              • Museumsquartier
                3000 ft
              • Natural History Museum
                3000 ft
              • The Imperial Crypt
                3000 ft
              Parks
              • Burggarten
                2300 ft
              Theaters
              • Vienna Hofburg Orchestra
                400 ft
              • Theater an der Wien
                1000 ft
              • Musikverein
                1400 ft
              • Vienna Opera House
                1700 ft
              • Kursalon Vienna
                3000 ft
              • Ronacher
                3000 ft
              Underground stations
              • Karlsplatz Underground Stop
                1400 ft

              Local Attractions

              • Bahnorama
                5000 ft
                Favoritenstrasse 51, Vienna
              • Roman Museum at the Hoher Markt
                5000 ft
                Hoher Markt 3, Vienna
              • Children's Museum (ZOOM Kindermuseum)
                5000 ft
                MuseumsQuartier, Vienna
              • Hofmobiliendepot (Imperial Furniture Collection)
                5300 ft
                7 Andreasgasse, Vienna
              • Dialog im Dunkeln
                1.0 mi
                Freyung 6, Vienna

              Near the hotel

              • Stubai Glacier
                1000 ft
                Austria
              • Hochgurgl
                1000 ft
                Austria
              • St. Charles's Church (Karlskirche)
                1200 ft
                Kreuzherrengasse 1, Vienna
              • Karlsplatz Stadtbahn Station
                1100 ft
                ViennaAustria
              • Secession Building (Secessionsgebaude)
                1200 ft
                Friedrichstrasse 12, Vienna
              • Wien Museum Karlsplatz
                1300 ft
                Karlsplatz 8, Vienna
              • State Opera House
                2100 ft
                Opernring 2, Vienna

              Restaurants Nearby

              • Manzana

                72% likes this, based on 32 reviews

                300 ft
                Apfelgasse 1

                Phone: +43(0)1 5047540

              • bell 'Amore Ristorante

                63% likes this, based on 25 reviews
                Cuisine: Italian

                300 ft
                Rilkeplatz 3
              • Collio

                76% likes this, based on 48 reviews
                Cuisine: Italian, Austrian
                Price Range: USD 20 - USD 81

                300 ft
                Wiedner Hauptstrasse 12

                Phone: +43 1 589 18-133

              • Sud Lander

                69% likes this, based on 39 reviews
                Cuisine: Spanish

                400 ft
                Rikeplatz 7
              • Wiener Wiaz Haus

                71% likes this, based on 19 reviews
                Cuisine: Austrian, Gastropub

                500 ft
                Gusshausstrasse 24

                Phone: (0) 1 505 4507

              Getting there.

              The hotel is 20km away from Vienna International Airport. The best way to reach the hotel is by car.

              Getting around.

              The hotel is only a walk from Karlsplatz metro station (U1, U2, U4). The hotel provides the guests with private secure parking for EUR 18 per day and car rental services are available.

              B.W. Premier Kaiserhof Reviews

              Guest reviews are submitted by our customers after their stay at B.W. Premier Kaiserhof

              Average guest rating

              8.8
              out of 10
              Exceptional
              Based on 478 reviews

              Rating by category:

              Dining
              9.1
              Location
              9.1
              Rooms
              8.9
              Service
              8.2
              Value
              8.7

              Individual guest reviews

              • Group of friends

                I found the Hotel and facilities extremely comfortable and in an excellent position to see Vienna.

                I have no complaints

                • Average rating
                  10.0
              • Family with children

                Very nice hotel close to center of town but on quiet side street. Staff is very helpful and rooms very spacious and modern. Buffet breakfast was the best we've had.

                On site restaurant for lunch and supper would have been great.

                • Average rating
                  9.6
              • Group of friends

                Comfort and cleanliness.

                The walk to the main city attractions and shopping areas is still quite a distance.

                • Average rating
                  7.0
              • Single

                convinient location at walking distance of the city center. Clean hotel wih nice rooms, good service and free internet access.

                • Average rating
                  7.4
              • Older travelers

                We had a deluxe room and it had no air-conditioning and no ventilation (ventilation works only for cooling in summer). The TV system is a disaster. It is a computer-driven system at it crashes all the time.

                • Average rating
                  5.0
              • Single

                The decor in the lobby, lounge/bar area and our room was very tasteful and welcoming. It was both elegant and comfortable. The front desk staff were friendly and helpful with directions to various sites. The breakfast buffet was very complete and had a wide variety of choices. There was something for everyone. It was a short walk, maybe 5 minutes or so, to the U-Bahn and Tram.

                I wish there had been a small sign or instruction sheet on using the thermostat in the room. We had trouble finding a good setting that was cool enough to sleep comfortably.

                • Average rating
                  9.6
              • Single

                My free upgrade to the KaiserhofSuite! Staff were very helpful.

                • Average rating
                  9.6
              • Family with children

                When I asked an additional bed in the room in advance, hotel actually changed to a big room which has a bed room and living room.It was very good and comfortable! Good breakfast, friendly staff and easy access to train station and restaurants.

                • Average rating
                  9.2
              • Single

                The staff were helpful and friendly. This hotel is convenient for shopping, sightseeing and evening entertainment, very central.

                • Average rating
                  9.6
              • Older travelers

                very quiet, clean hotel, we appreciated the hotel staff that was very kind, very good central location

                • Average rating
                  9.2
              • Family with children

                Hotel is located in central place, near the opera house and close to the metro. the hotel staff is quit helpful

                • Average rating
                  7.0
              • Older travelers

                Excellent service, friendly staff everywhere, fantastic breakfast, convenient lounge/bar, state of the art quality of the interior, both inside and outside the rooms, cannot be better.

                • Average rating
                  10.0
              • Single

                Free internet access; pc equipped with a printer available 24h; quiet room; comfortable bath; quiet atmosphere in the breakfast room; reasonably- priced hotel bar.

                One of the ladies at the front desk spoke to me in a unrespectable way. Apparently she did not like non-Europeans and thought that I would not be able to understand the language she spoke. It was sad, but she was the only one among the people at the hotel who made me feel that way.

                • Average rating
                  9.2
              • Family with children

                Breakfast was good. Room was clean.

                Room was not as nice as previous Best Western in Ljubljana despite being a grade up. Bathroom was a bit small.

                • Average rating
                  6.6
              • Family with children

                Everything was perfect but I mostly enjoyed the warmth the hotel staff hosted us.

                • Average rating
                  10.0
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              Why book with us?

              Low prices
              Enjoy our best price guarantee and special offers.
              Free cancellations
              Usually cancellations can be made without charge close to your arrival date (check policies).
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              Hotel Awards 2014

              AustrianHOTEL AWARDSRecommendedViennaB.W. Premier Kaiserhof

              According to guest reviews, the hotel has been rated asBest Spa Hotels in Austria

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