Aventura Cove Palace - All Inclusive Riviera Maya

3 stars

Carretera Cancun-Tulim, Riviera Maya, Mexico, 77710

Overview

This attractive 3-star Aventura Cove Palace - All Inclusive offers a bar as well as on-site billiards, spa and tennis court. Built in 1999, Aventura Cove Palace - All Inclusive was renovated in 2005.

Rooms

This resort hotel comprises of 489 guestrooms with essential amenities such as wireless internet. Most of the rooms overlook Caribbean Sea enticing guests to enjoy this view.

Number of rooms   489.

Rooms

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Adults per room
Guest Room

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    Superior Deluxe Room

    Garden view

    Aventura Cove Palace - All Inclusive Superior Deluxe Room Superior Deluxe Ocean View
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    Aventura Cove Palace - All Inclusive Superior Deluxe Room Superior Deluxe Ocean View
      Deluxe Room

      Garden view

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      Facilities

      General
      • Car rental
      • Currency exchange
      Activities
      • Spa & wellness center
      Room facilities
      • Non-smoking rooms
      • Air conditioning
      • Room service
      Dining facilities
      • Breakfast
      • Continental breakfast
      • Breakfast buffet
      • Bar
      Facilities for people with disabilities
      • Rooms/facilities for people with disabilities

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      Guest feedback

      Read hotel reviews
      4.4
      Based on  21 reviews
      Average guest rating
      Exceptional

      Policies

      Check-In

      from  3 pm

      Check-Out

      until  12 pm

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      Availability




        Hotel Palace Riviera Maya Location

        Availability
        Guaranteed lowest rates

        Check-in date
        Check-out date
        Adults per room

        Palace Hotel Riviera Maya Reviews

        Guest reviews are submitted by our customers after their stay at Palace Hotel Riviera Maya

        Average guest rating:

        4.4Based on 21 reviews

        • Location 3.3
        • Rooms 4.0
        • Service 4.7
        • Value 4.1

        Individual guest reviews

        Reviews are ordered by language and date with a maximum of 25 reviews. 

        • Average rating: 4.2

          The views were spectacular and our most recent stay was excellent like usual. Steak house was very good and high quality, front desk was freindly, our maid, Jose Perez, was amazing as well. The rooms were nice, the bar team was great and the waiter the restaurant gave exceptional service Luis Yekon.

          My ratings for this hotel are:

          • 4 Location
          • 4 Rooms
          • 5 Service
          • 4 Value
        • Average rating: 3.9

          The snorkeling area was nice and was fun to take the kids snorkeling to see all of the fish, the service in the rest of the hotel was horrible as well, the lunch buffet mostly in the steak house was also great. The staff were extremely friendly and my room was cleaned at least twice a day. The restaurants were fantastic and the dinners were awesome. Pool was just amazing.

          My ratings for this hotel are:

          • 3 Location
          • 5 Rooms
          • 5 Service
          • 3 Value
        • Average rating: 3.9

          French fries frying station is the worst and the location is great, just a quick trip to Playa del Carmen. This place is great and the front desk staff need to be trained better. The wifi in the room is iffy at best, xbox machines and dvd players are available, food service at the pools is nice too. The fruit has been excellent and the variety is good, the employees are amazing and always ready to serve you.

          My ratings for this hotel are:

          • 3 Location
          • 5 Rooms
          • 3 Service
          • 5 Value
        • Average rating: 4.7

          A great hotel overall and the venue was gorgeous as well. Service was very good, the rooms were also kept very clean and the staff at the outdoor bar were equally excellent. The food was incredible, the yoga classes and spa was amazing.

          My ratings for this hotel are:

          • 5 Rooms
          • 5 Service
          • 5 Value
        • Average rating: 4.5

          Very nice place and the kids loved, great service, room was well kept and clean, and the grounds are as equally maintained. The spa is amazing.

          My ratings for this hotel are:

          • 5 Rooms
          • 5 Service
          • 4 Value
        • Average rating: 4.2

          The hotel's doctor was fantastic and very helpful, the service was great the people were the best. The rooms were amazing and the food was certainly first grade and an excellent choice at all meals. Btw the spa treatments were marvelous.

          My ratings for this hotel are:

          • 5 Rooms
          • 5 Service
          • 3 Value
        • Average rating: 5.0

          This place is huge and just picturesque, the staff is amazing. The rooms are great and the cocktails at this resort are excellent as well. The spa is awesome.

          My ratings for this hotel are:

          • 5 Rooms
          • 5 Service
          • 5 Value
        • Average rating: 4.2

          Great place and i would recommend, the service overall is quite good. The spa is fantastic.

          Rooms are outdated, the sunchairs are old and as to our bad meal the manager went out of there way to make up to us.

          My ratings for this hotel are:

          • 3 Rooms
          • 5 Service
          • 5 Value
        • Average rating: 4.3

          The nightly restaurants had great quality food and service, the staff were excellent, the rooms were bright, clean spacious. Breakfast buffet was good and the pools were nice and large.

          My ratings for this hotel are:

          • 4 Rooms
          • 5 Service
          • 4 Value
        • Average rating: 4.5

          The staff is fantastic, the drinks are great , the food variety is very good too and i really liked the spa side and there is a lot to do on that side.

          My ratings for this hotel are:

          • 5 Service
        • Average rating: 3.9

          Overall the service and serenity of this resort was amazing, internet speed was decent, bar was good and the staff there were great. The food was excellent and the pool and the facility were very nice.

          My ratings for this hotel are:

          • 3 Rooms
          • 5 Service
        • Average rating: 4.5

          In particular the staff were great, the suites were amazing and the breakfast buffet selection was good and fresh. The pools were excellent and cleaned daily.

          My ratings for this hotel are:

          • 4 Rooms
          • 5 Service
        • Average rating: 4.5

          The majority of the staff are very helpul and kind, the spa credits are great.

          My ratings for this hotel are:

          • 5 Service
        • Average rating: 4.5

          Staff were all very nice and helpful, the room service I found quite good. Food and drinks were great, also the Spa itself was fantastic.

          My ratings for this hotel are:

          • 4 Rooms
          • 5 Service
        • Average rating: 4.2

          All of the staff were attentive and helpful, food was great.

          Showers were getting mold and was kind of nasty, the towel game was played, was annoying. The elevators were not operating the whole week we were there.

          My ratings for this hotel are:

          • 3 Rooms
          • 5 Service

        Availability
        Guaranteed lowest rates

        Check-in date
        Check-out date
        Adults per room

        Why book with us?

        • No prepayments

          Pay at the hotel, credit card details are only required to guarantee your booking.

        • Low prices

          Enjoy our best price guarantee and special offers.

        • Free cancellations

          Usually cancellations can be made without charge close to your arrival date (check policies).

        • Guaranteed room

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