Arcotel Rubin Hamburg  4 stars

Steindamm 63, Hamburg, Germany, 20099  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Room service available - Nice and modern rooms - Very good price
  • Room was clean - Decent austrian restaurant - 3 minutes from the u-bahn
  • Small tv - Cheapish materials - Friendly service - Nice bar
  • Rooms are almost soundproof - Helpful staff - No big pillows
  • Free sauna/spa - Reinforced walls and windows - Lack the any hint of luxury
 Free Wi-Fi

Free Wi-Fi in public areas


Paid parking


24-hour reception


Express check-in/-out


Fitness center

 Spa and relaxation

Spa & wellness center


Turkish bath

Steam bath


In-room breakfast





Located in the business district, the hotel ARCOTEL Rubin Hamburg offers soundproof rooms and a fitness room, a rooftop terrace. Opened in 2007, the charming hotel attracts visitors with its traditional architecture.

Year renovated   2007.  Number of rooms   217.

City Center Hamburg - 1.1 mi
Airports Hamburg Airport (HAM) - 5.3 mi, Finkenwerder (XFW) - 7.5 mi
Train Stations Hamburg Central Bus Station - 1700 ft, Hamburg Central Station - 2000 ft
Underground stations Lohmühlenstraße underground station - 1400 ft, Berliner Tor underground station - 1700 ft
Restaurants Cita Rasa - 200 ft, Kabul-Afghanische Spezialitaten - 300 ft
Beaches Grand Strand - 1700 ft


This hotel comprises of Wheelchair Accessible Room, Comfort Rooms and Superior Rooms that come with chic décor as well as a telephone, WiFi internet access and air conditioning.

Dining options

A perfect breakfast is served daily from 06:30 to 10:30. The cuisine at the WIENER KAFFEE offers a potpourri of Austrian classics, northern German specialities and Mediterranean delicacies. Our in-house patisserie also spoils the palate with exquisite gateaux, cakes and chocolates. The crystal bar in Hamburg serves first-class spirits, delicious cocktails and casual beer. Highlights: more than 50 quality gins every day.


The conference area with 6 meeting rooms and 6 business suites is available for your professional business functions.


The spa & fitness room on the seventh floor promises pure relaxation. Panorama windows provide a wonderful view of the city while you exercise on the fitness equipment. In addition the facility has a roof terrace, which connects with the relaxation area.

Wireless internet is available in public areas and is free of charge

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General information



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  • Free Wi-Fi in public areas
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • Pets allowed (limited amount or weight)
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Wireless internet is available in public areas for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

private hotel parking is possible on site and the rate is EUR 16 per day.

  • Valet parking
  • Room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service
Dining facilities
  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Cafe
Meeting facilities
  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying
Leisure facilities
  • Fitness center
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Shiatsu massage
  • Television in lobby
Room facilities
  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Ironing facilities
  • In-room desk
  • Private bathroom
  • Bath/Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • AM/FM alarm clock



from  4 pm


until  11 am

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of EUR 40 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets are allowed on request.

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This hotel comprises of Wheelchair Accessible Room, Comfort Rooms and Superior Rooms that come with chic décor as well as a telephone, WiFi internet access and air conditioning.

Theme Room
Check Prices
Arcotel Rubin Hamburg Theme Room
Arcotel Rubin Hamburg Theme Room
Arcotel Rubin Hamburg Theme Room
Arcotel Rubin Hamburg Theme Room

The fashionable room features a unique design. The special ambiance for special occasions or just because. It includes combined living and sleeping area with seating area and work desk. A private bathroom offers all modern facilities.

Handicapped Room
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Arcotel Rubin Hamburg Handicapped Room
Bed type: 2 Single beds or Double Bed or Bed Assigned On Arrival
Size: 240 sq. feet

This convenient room is equipped especially for handicapped person.

Room facilities
    Comfort Room
    Check Prices
    Arcotel Rubin Hamburg Comfort Room
    Bed type: Double Bed or 1 Single bed
    Size: 650 sq. feet

    Modern design, selected materials and a sophisticated approach to create space and light make from the first day a friendly atmosphere. The business guests as well city tourists appreciate a cozy sleeping zone, large work desk and free internet access.

    Room facilities
      Superior Room
      Check Prices
      Arcotel Rubin Hamburg Superior Room
      Bed type: 2 Single beds or Double Bed
      Size: 325 sq. feet

      The modern design and selected high-quality materials are among the features the spacious superior room. If you would like to enjoy a bit more room and surf the internet with high speed, or relax in the comfortable sleeping zone, then the superior room is the right choice!

      Room facilities
        Junior Suite
        Check Prices
        Arcotel Rubin Hamburg Junior Suite
        Arcotel Rubin Hamburg Junior Suite
        Arcotel Rubin Hamburg Junior Suite
        Bed type: 1 King Size bed and 1 Sofa bed or Double Bed
        Size: 410 sq. feet

        The junior suite captivates through its interior design, designed by visual artist and industrial designer Harald Schreiber, using function and discreetly placed details. The suite features combined sleeping and living area with leather sofa, spacious desk with free high-speed internet access and private bathroom with all modern facilities.

        Room facilities
          Check Prices
          Arcotel Rubin Hamburg Suite
          Arcotel Rubin Hamburg Suite
          Arcotel Rubin Hamburg Suite
          Bed type: 1 King Size bed and 1 Sofa bed or Quad
          Size: 650 sq. feet

          The separate living and sleeping area, a spacious bathroom with shower and a separate Japanese-style tub, and plenty of room for individual housing, complemented by the exclusive additional services and facilities ensure a special stay. The suite is also available with private rooftop terraces and a magnificent view over the rooftops of Hamburg. Due to the generous room layout and excellent technical equipment such as the free high-speed internet access, the suite is excellent for small meetings and presentations in a private atmosphere.

          Room facilities

            Arcotel Rubin Hamburg LocationWhat's nearby

            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Tourist attractions
            • Alster
              4300 ft
            Popular areas
            • Alsterschwimmhalle
              2000 ft
            • Münzviertel dirstrict
              2300 ft
            • Hühnerposten events location
              2700 ft
            Places of interest
            • Tiefbunker Steintorwall
              2300 ft
            • 2700 ft
            • Kennedybrücke
              3700 ft
            • Chilehaus
              4000 ft
            Train stations
            • Hamburg Central Bus Station
              1400 ft
            • Hamburg Central Station
              1700 ft
            Shopping areas
            • Mönckebergstraße
              3700 ft
            • Wholesale Hamburg
              4000 ft
            Monuments and Landmarks
            • Saint Petri Church
              3700 ft
            • Saint Jacobi Church
              3700 ft
            • Hauptkirche Sankt Jakobi
              3700 ft
            • Museum für Kunst und Gewerbe
              1700 ft
            • Hamburger Kunsthalle
              2700 ft
            • Levantehaus
              3000 ft
            Arboretum, Green spaces, Zoos
            • Schafsherde
              2700 ft
            • Das Schauspielhaus
              1700 ft
            • German Playhouse
              1700 ft
            • Deichtorhallen
              3700 ft
            Underground stations
            • Lohmühlenstraße underground station
              1000 ft
            • Berliner Tor underground station
              1400 ft
            • Hauptbahnhof Süd underground station
              2300 ft
            • Lübecker Straße underground station
              3000 ft
            • Steinstraße underground station
              3000 ft
            • Mönckebergstraße underground station
              3300 ft
            • Uhlandstraße underground station
              4000 ft
            • Meßberg underground station
              4300 ft

            Local Attractions

            • Warehouse District (Speicherstadt)
              5200 ft
            • Town Hall (Rathaus)
              5300 ft
              Rathausmarkt, Hamburg
            • Harbor Piers (Landungsbruecken)
              5200 ft
            • Rathausmarkt
              5200 ft
              Rathausmarkt, Hamburg
            • Prototyp Car Museum
              1.0 mi
              Lohseplatz, Hamburg

            Near the hotel

            • Grand Strand
              1700 ft
              Myrtle Beach, SC
            • Kunst und Gewerbe Museum
              2100 ft
              Steintorplatz, Hamburg
            • Reeperbahn
              2200 ft
              Reeperbahn, Hamburg
            • Innenalster
              2300 ft
            • Hamburger Kunsthalle
              2800 ft
              Glockengiesserwall, Hamburg
            • St. Pauli
              3400 ft
            • Chile House
              3900 ft
              Buchardspl., Hamburg

            Restaurants Nearby

            • Cita Rasa

              53% likes this, based on 6 reviews

              200 ft
              Steindamm 71

              Phone: +49 40 71001404

            • Kabul-Afghanische Spezialitaten

              63% likes this, based on 42 reviews

              300 ft
              Steindamm 53

              Phone: +49 40 28006780

            • Trattoria Italiana Da Francesco

              58% likes this, based on 19 reviews

              400 ft
              Danzigerstrasse 22

              Phone: +49(0)40 41001578

            • OZ Urfa

              85% likes this, based on 16 reviews
              Cuisine: Turkish

              500 ft
              Steindamm 43
            • La Famiglia

              64% likes this, based on 34 reviews

              600 ft
              Bockmannstrasse 14

              Phone: +49 40 245248

            Arcotel Rubin Hamburg Reviews

            Guest reviews are submitted by our customers after their stay at Arcotel Rubin Hamburg

            Average guest rating

            out of 10
            Based on 937 reviews

            Rating by category:


            Individual guest reviews

            • Older travelers

              Excellent staff. Welcoming, professional, friendly and helpful. Hotel is very clean, efficient and very well-designed. Overall, extremely good.

              Hotel almost perfect! Useless internet connection in room. No real double matress beds. This area of Hamburg (close to main train station) has the highest concentration of hotels but area is very sordid due to porn and prostitution. This hotel was a haven of civilisation.

              • Average rating
            • Single

              Good breakfast buffet, 10 mins walk from main station and easy to find.

              • Average rating
            • Couple


              the comfort in the room is very poor for a 4start hotel, mainly because the windows’ noise isolation is very weak, we have heard everything from the outside, what didn't let us sleep almost all night.

              • Average rating
            • Older travelers

              Very diligent and benevolent younger personnel at restaurant and on a floor; an effective hall, but uncomfortable; big enough room for residing

              Round hotel and in the street it is a lot of garbage, very noisy traffic, spa - very small premise; joint sauna and clothes for women and men - it is bad, there is no esthetics

              • Average rating
            • Older travelers

              Invitingly comfortable beds, good breakfast, nice bar. Lively neighborhood, with many bars and restaurants.

              • Average rating
            • Single

              Good clean hotel with friendly staff

              The one issue I had was the poor internet bandwidth in the room. If you required a greater bandwidth up to 1Mb you had to pay extra. This I found strange for a hotel with such a good rating.

              • Average rating
            • Single

              Liked the breakfasts and the staff

              Sadly, the room should be named 'DIScomfort room' because the hotel set the temperature at 22 degrees c and the control to vary it did not work.I Spent six unpleasantly hot nights for this reason. Also, the hotel's black out curtain was useless and we were woken at 4.30am by sunlight streaming in. We were also advised to move our room in the middle of our stay because noisy works would be yet another discomfort to add to the unpleasnt nights.We were offered a derisory 10% reduction fo all that inmconvenience. Not good enough for the money you charge!

              • Average rating
            • Group of friends

              design, apples as decoration

              internet didn't work, hygiene matters

              • Average rating
            • Single

              Internet connection is poor. There is free internet in the rooms but very slow. For 10 Euros per night you can get the fast Internet (which I selected). If you pay this amount for Internet I expect perfect coverage. However, during two night stay I could not use the Internet at two moments (in the morning and evening). For business traveler completely unacceptable.

              • Average rating
            • Group of friends

              Had wonderful time living here. Thanks a lot. I fully recommend this hotel XD

              • Average rating
            • Single

              Location. The rooms have a dvd player, the bed is excellent. The design is very nice . The bathroom has a bath. The staff is friendly and efficient.

              Internet in the rooms by cable if You hve an ipad You can only get connected in the Lobby and on the First floor . Then there is free wireless access.

              • Average rating
            • Older travelers

              We loved our room. Your staff was pleasant and helpful. We felt the room was very good value for our money. Good location. The restaurant was not a favourite though.....expensive and the food not very tasty.

              • Average rating
            • Older travelers

              We stayed in a superior room, so, everything was ok.

              The neighborhood: there are very sex shops and women looking for partners. The street, also, is dirty.

              • Average rating
            • Group of friends

              It's location and friendly staff... The room was big, clean and had a bathtub ;-d

              The free WiFi had some issues - we had to visit the front desk a couple of times when it turned out that the WiFi codes didn't work as expected... In the end we got another, differently formated, code and it worked like a charm... There's some noise from the main road Steindamm, so sleeping with windows open is not always possible....

              • Average rating
            • Older travelers

              Hotel is close to an underground station and within reasonable walk of Hamburg's main train station. Although immediate vicinity is not especially elegant, there are interesting shops and restaurants close by.Did not use the restaurant but the cafe is smart and staff in that are efficient and friendly. Bedroom was a good size and the bathroom pleasant and clean.

              Ideally I would have liked tea-making facilities in the bedroom, though I appreciate that this is not the norm on the continent. Unfortunately the bedroom was very hot all the time. Apparently the automatic heating system was still in winter mode (mid April) and 'there was nothing which could be done'. The temperature controls in the room had no effect. Our room was on the front facing the main road and whilst it was quiet with the window closed, opening it to try to reduce the heat meant that it became very noisy and sleep was difficult. We were advised that there were no rooms available on quieter sides of the hotel.Unfortunately, this serious problem greatly affected our stay and means that we cannot recommend the hotel, which we would otherwise have done.

              • Average rating
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            Hotel Awards

            GermanHOTEL AWARDSRecommendedHamburgArcotel Rubin Hamburg

            According to guest reviews, the hotel has been rated asBest Spa Hotels in Germany

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