Amway Grand Plaza Hotel  4 stars

187 Monroe Avenue North West, Grand Rapids, United States, 49503  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

A gigantic size property Amway Grand Plaza which is actually one of the classiest hotels in the Midwest, will have you spoilt for choices: a dazzling number of dining options, over 40 meeting and event spaces for executives, amazing rooms and suites which differ depending on whether you book in the older, classic section or newer tower, and there are on site racquet balls and tennis courts for those who want to work up a sweat.

Overview

This four-star hotel is located in Monroe, Grand Rapids, Michigan, United States, close to many museums, parks and theatres, making it a great venue for tourists.

The hotel features 682 designer-decorated rooms, a business center and a great variety of facilities for relaxing, including several outdoor tennis courts, racquetball and cardio equipment.

Every room is luxurious and decorated in the unique way.

The visitors will surely find the dishes they want to try because the hotel has nine award-winning restaurants and lounges.

Number of floors   25.  Number of rooms   682.

City Center Grand Rapids - 2000 ft
Airports Kent County Intl (GRR) - 9.4 mi, Muskegon (MKG) - 31.6 mi
Train Stations Grand Rapids Amtrak Station - 4600 ft
Restaurants Ruth's Chris Steak House (cuisine: American) - 100 ft, The Chop House - Grand Rapids (cuisine: Steakhouse) - 100 ft

Rooms

The rooms are luxurious and decorated by the famous designers. Every room features all modern amenities, including cable TV, Wi-Fi, a separate sitting area and a luxurious and spacious bathroom.

The hotel has the following as standard: two queen size beds.

Dining options

The continental breakfast is offered as a part of the stay. It may be also delivered to the room. The hotel has nine award-winning restaurants and lounges, so everybody will find something for him or her.

A full breakfast is served and charges are applicable. 

Work

The convention center Grand Center is only 100m away and DeVos Place is 200m away. There is also a modern business center.

Leisure

To relax you can enjoy a lovely swimming pool, a spa and wellness salon with relaxing massage services, tennis courts, racquetball, cardio equipment, nautilus machines and free weights.

In addition, nine restaurants will definitely satisfy even the most demanding tastes.

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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Multilingual staff
  • Concierge desk
  • Express check-out
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Vending Machines
  • Tour desk
  • Designated smoking area
Internet

Hotel high-speed internet access is available in the hotel rooms and is free of charge.

Guest Parking

Private hotel parking is possible on site and the rate is USD 19 per day.

Activities
  • Spa & wellness center
Services
  • Shops/Commercial Services
  • Limousine service
  • Valet parking
  • Laundry
  • Wake up service
  • Dry cleaning
Dining facilities
  • Breakfast buffet
  • Continental breakfast
  • Bar/Lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Tennis court
  • Hot tub
  • Shiatsu massage
Room view
  • River view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini-refrigerator
  • Work desk
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
Kitchen facilities
  • Bottled water
  • Refrigerator
  • Microwave
Bedroom
  • Pillow top mattress
Media
  • Cable TV
  • LCD TV
  • Analog data port
  • Voice mail
  • Speaker phone
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • CD player
  • Direct dial telephone
  • iPod docking station

Policies

Check-In

from  4 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

Travelers’ questions & answers

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The rooms are luxurious and decorated by the famous designers. Every room features all modern amenities, including cable TV, Wi-Fi, a separate sitting area and a luxurious and spacious bathroom.

The hotel has the following as standard: two queen size beds.

Double Room
Check Prices
Amway Grand Plaza Hotel Double Room
Amway Grand Plaza Hotel Double Room
Amway Grand Plaza Hotel Double Room
Amway Grand Plaza Hotel Double Room
Amway Grand Plaza Hotel Double Room
Bed type: King Size Bed or Two Queen Size Beds
Size: 1005 sq. feet
View: River view
Room facilities
    Two-Room Suite
    Check Prices
    Bed type: King Size Bed
    Size: 615 sq. feet
    Room facilities

      Amway Grand Plaza Hotel LocationWhat's nearby

      Legend
      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      What's nearby.

      Visit the nearby attractions: museums, theatres, art galleries and places of entertainment.

      There are many museums within 1km: the Paul Collins Fine Art, the Public Museum of Grand Rapids, the Circle Theatre, the Arts Council of Greater GR, the Grand Rapids Museum, the Chaffee Planetarium Show and Sky, the Grand Rapids Art Museum, the Midwest Artist Management, the Gerald R. Ford Presidential Museum, the Gerald Ford Museum, the Grand Rapids Children's Museum and the Grand Rapids Area Council.

      Sharkey's at the Bob is only 300m away.

      Popular areas
      • City Center
        1700 ft
      Convention centers
      Sport related
      • Deltaplex
        1400 ft
      • Van Andel Arena
        1400 ft
      • Orbit Room
        1400 ft
      Amusement
      • Sharkey's at the Bob
        1000 ft
      Museums
      • Public Museum of Grand Rapids
        400 ft
      • Paul Collins Fine Art
        400 ft
      • Arts Council of Greater GR
        400 ft
      • Circle Theatre
        400 ft
      • Gerald R. Ford Presidential Museum
        1000 ft
      • Chaffee Planetarium Show and Sky
        1000 ft
      • Gerald Ford Museum
        1000 ft
      • Grand Rapids Museum
        1000 ft
      • Midwest Artist Management
        1000 ft
      • 1000 ft
      • Grand Rapids Area Council
        1700 ft
      • Grand Rapids Children's Museum
        1700 ft
      Halls
      • Welsh Auditorium
        400 ft
      • Grand Center
        400 ft
      • Grand Rapids Symphony
        700 ft
      Universities, Institutes
      Theaters
      • Broadway Theatre Guild
        400 ft
      • Opera Grand Rapids
        400 ft
      • Grand Rapids Civic Theatre
        1700 ft

      Local Attractions

      • Meyer May House
        1.1 mi
        450 Madison Ave. SE, Grand Rapids
      • John Ball Zoo
        1.6 mi
        1300 W. Fulton St., Grand Rapids
      • Millennium Park
        1.6 mi
        Walker, Grand Rapids
      • Blandford Nature Center
        3.9 mi
        1715 Hillburn NW, Grand Rapids
      • Frederik Meijer Gardens & Sculpture Park
        4.5 mi
        1000 E Beltline Ave NE, Grand Rapids

      Near the hotel

      • Grand Rapids Art Museum
        800 ft
        101 Monroe Center, Grand Rapids
      • Grand Rapids Public Museum
        1200 ft
        272 Pearl Street NW, Grand Rapids
      • Gerald R. Ford Museum
        1300 ft
        303 Pearl Street NW, Grand Rapids
      • Voigt House Victorian Museum
        4700 ft
        115 College Ave. SE, Grand Rapids
      • Heritage Hill Historic District
        4900 ft
        126 College Ave SE, Grand Rapids

      Restaurants Nearby

      • Ruth's Chris Steak House

        71% likes this, based on 82 reviews
        Cuisine: American
        Price Range: USD 32 - USD 51

        100 ft
        187 Monroe Ave NW

        Phone: 616-776-6426

      • The Chop House - Grand Rapids

        82% likes this, based on 89 reviews
        Cuisine: Steakhouse
        Price Range: USD 62 - USD 82

        100 ft
        190 Monroe Ave NW

        Phone: 888-456-3463

      • Bull's Head Tavern

        63% likes this, based on 65 reviews
        Cuisine: American

        100 ft
        188 Monroe Ave NE

        Phone: (616) 454-3580

      • Bentham's Riverfront Restaurant

        63% likes this, based on 36 reviews

        100 ft
        187 Monroe Ave NW

        Phone: (616) 774-2000

      • Mojo's Dueling Pianos Bar

        59% likes this, based on 55 reviews

        200 ft
        180 Monroe Ave NW

        Phone: (616) 776-9000

      Getting there.

      To get to the hotel use a service of a bus shuttle or take a taxi.

      Getting around.

      There is a parking in the hotel. People who would like to explore the region can also rent a car.

      Amway Grand Plaza Hotel Reviews

      Guest reviews are submitted by our customers after their stay at Amway Grand Plaza Hotel

      Average guest rating

      8.2
      out of 10
      Excellent
      Based on 70 reviews

      Rating by category:

      Value
      7.8
      Dining
      7.6
      Location
      8.6
      Rooms
      7.7
      Service
      7.6

      Individual guest reviews

      • Older travelers

        It was nice to park the car and just walk. Really enjoyed Gerald r Ford presidental museum. Dinner at the top of the hotel was great. Loved the small plates style. Bellman was the most friendly, helpful person. Took great care of us.

        • Average rating
          9.6
      • Group of friends

        Easy highway access, excellent location for dining and entertainment, and a friendly, helpful staff.

        • Average rating
          8.2
      • Group of friends

        We had requested adjoined rooms for our group of 8 women. We were told twice that this would happen and it did not. The people in the room next to us complained about us talking late at night and the hotel manager threatened to kick us out. We did not even have a tv or radio on but women sitting around talking. They were extemely rude and we could not believe after all the wedding and party groups they have there on a saturday night they considered us a problem. I will not stay there again, the staff were extremely rude.

        • Average rating
          4.2
      • Couple

        The location was close to the event attended and the sky walk was convenient.

        The hotel was disorganized, the room we booked was not what we received due to the hotel double booking room types which is, in our opinion, not an organized locaiton.

        • Average rating
          6.2
      • Older travelers

        I liked the bedding.

        I just wish the price hadn't been so much. Also parking prices were too high. I feel that the money spent on the hotel that the price of parking for guests should be lowered.

        • Average rating
          9.6
      • Single

        Beautiful Hotel lobby and halls and facilities

        Very small, outdated, uncomfortable room. Extremely overpriced. Tub/Shower faucet leaked resulting in poor water pressure. Uncomfortable bed, slept better on the floor. Very overpriced.

        • Average rating
          6.2
      • Single

        It was in the perfect location to see the city and experience the wonderful downtown of Grand Rapids. We had a great time.

        • Average rating
          10.0
      • Older travelers

        The bed was the best and most comfortable I've ever slept in> The room was beautiful. Its in walking distance of whole downtown.

        The duct work/heating/cooling makes noises

        • Average rating
          7.8
      • Single

        The staff was open and friendly and were happy to assisst in any way. Very efficient in handling banquet facilities.

        For the type of hotel would be nice to have soft towels in the room. Also would be nice to have coffee maker in the rooms.

        • Average rating
          10.0
      • Couple

        The structure of the building, very beautiful.

        • Average rating
          7.0
      • Couple

        We like that it's close to everything downtown. The rooms are very quiet and if you are in the Tower rooms you have a great view.

        I didn't like it that we weren't told about the price of valet parking ahead of time. I also don't like it that we had to pay extra for the fitness room/pool. I feel at a hotel like the Amway Grand those things should be included in the price.

        • Average rating
          8.4
      • Older travelers

        Liked the parking structure and the fact we were allowed to have two cars in the area for one cost.

        • Average rating
          7.4
      • Older travelers

        Room was clean, bed was comfortable.

        Bathroom was very small & very small shelves to put personal items on. $25 charge for valet parking, should be included with room.

        • Average rating
          7.8
      • Older travelers

        The staff

        The end tables in the concierge room were filthy! There was no laundry bag available. The end time for breakfast (9 am) in the lounge is too early. The room carpet was not clean!

        • Average rating
          6.6
      • Older travelers

        Slow service to check in.(We checked in after 4:00, only 2 clerks) No special room for our anniversary. Way overpriced!!! Room was nasty(water stains on the ceiling, 4 section tiles cut out of ceiling, bathroom floor tile was stained,moldy and broken in spots, shower/tub was extremely hard to turn on and only went 1/8th of the way on, drain stopper & drain barely worked causing the water to collect in the tub during my shower, mold on all of the grouting around the tub. Lobby had employees carting boxes(supplies for the hotel) on two wheelers.(Very unsightly) One about ran into us and never even apologized. We ate at the restaurant on the 27th floor. It was way overpriced and the food was horrible!! Burnt,dry chicken breast & 3 small dry scallops and 3 shrimp are not worth $30.00 ea.meal. For an $8.00 glass of wine(cheapest on list- Beringer) we received only an equivalent of 1/2 cup.

        • Average rating
          3.2
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      Usually cancellations can be made without charge close to your arrival date (check policies).
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