Americinn West Burlington

The staff is friendly, the rooms are clean and not too expensive, my younger family members love the big pool and hot tub and the arcade games.

I am still trying to figure out the joke, as there were no fresh towels in either of our rooms, nor coffee, nor fresh soap, and no housekeeping.

Most rooms have a mini-fridge and microwave, but make sure you ask.

They also have suites w/ fireplaces and whirlpools at additional costs.

There is an indoor pool and hot tub, that is average - nothing outstanding though.

Breakfast is the normal continental fare.

Shopping, entertainment and restaurants are close.

Is a block from Westland Mall, a very small local mall but it does have a good food court, ATM, etc.

Front desk staff was very pleasant through the issues.

Hotel staff is usually helpful, although like anywhere, it depends on who you get.

Best hotel/ burlington and friendly staff.

The front desk's answer to this was that sometimes keys demagnetize.

Not close to downtown, but not much happens there anyway - except Steamboat Days in June and the mall has a shuttle that runs down and back.

The lobby area is done in a country theme and has sofas, chairs, tables and a fireplace that is nice to relax.

First, forget the high-speed internet they offer.

The hotel is not equipped to handle large groups, the rooms are good sized and clean.